Service Connection Timeout: Disroot Webchat and Movim Server Unreachability #1441

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opened 2026-06-29 03:44:11 +02:00 by Hishiryo · 3 comments

Hishiryo commented

2026-06-29 03:44:11 +02:00

Description:

I am currently experiencing consistent connection failures when attempting to access the Disroot Webchat and the official Movim server. I have verified that these issues persist across multiple devices (mobile and PC) and remain unaffected by local DNS settings, adblocker configurations, or firewall policies.

The connection attempts yield the following error reports:

On the official Disroot Webchat:

¡Ups!

El servidor está tardando demasiado en responder

On the official Movim server:

¡Ups!

Movim cannot connect to the server

Connection to tls://disroot.org:5223 failed: Last error for IPv4: Connection to tls://178.21.23.139:5223 timed out after 5 seconds (ETIMEDOUT). Previous error for IPv6: DNS query for disroot.org (AAAA) did not return a valid answer (NOERROR / NODATA)

I have performed a preliminary check of my local network environment, including DNS resolution, adblocking services, and firewall rules, none of which appear to be the cause of this connectivity issue. Please investigate the status of the XMPP/TLS gateway for disroot.org.

## **Description:** I am currently experiencing consistent connection failures when attempting to access the Disroot Webchat and the official Movim server. I have verified that these issues persist across multiple devices (mobile and PC) and remain unaffected by local DNS settings, adblocker configurations, or firewall policies. The connection attempts yield the following error reports: - On the official [Disroot Webchat](https://webchat.disroot.org): > ¡Ups! > >> El servidor está tardando demasiado en responder <br> - On the official [Movim server](https://mov.im): > ¡Ups! > >> Movim cannot connect to the server >> >> `Connection to tls://disroot.org:5223 failed: Last error for IPv4: Connection to tls://178.21.23.139:5223 timed out after 5 seconds (ETIMEDOUT). Previous error for IPv6: DNS query for disroot.org (AAAA) did not return a valid answer (NOERROR / NODATA)` I have performed a preliminary check of my local network environment, including DNS resolution, adblocking services, and firewall rules, none of which appear to be the cause of this connectivity issue. Please investigate the status of the XMPP/TLS gateway for disroot.org.

muppeth commented

2026-06-29 09:47:30 +02:00

Owner

I just checked and I could connect to both movim instances without issues with my xmpp account.

muppeth added the

🤔️ Investigate

xmpp

labels

2026-06-29 09:47:40 +02:00

Hishiryo commented

2026-06-30 23:56:55 +02:00

Author

I managed to login later that day, but it's still strange.

aoanla commented

2026-07-02 14:59:03 +02:00

+1 for random timeouts in general (I've had periods where almost every service has timed out, including parts of the login page - in that case, it appears that the javascript silently times out, resulting in a page with no CSS or js - unstyled - that is nonfunctional).
It can take ~20 minutes to get to a point where the timeouts go away, after which things are mostly okay.

+1 for random timeouts in general (I've had periods where almost every service has timed out, including parts of the login page - in that case, it appears that the *javascript* silently times out, resulting in a page with no CSS or js - unstyled - that is nonfunctional). It can take ~20 minutes to get to a point where the timeouts go away, after which things are mostly okay.