[SPAM] Mislabeled email. #259

New Issue

Closed

opened 2022-03-23 13:18:34 +01:00 by PresGas · 6 comments

PresGas commented

2022-03-23 13:18:34 +01:00

I got a legit email from my Internet service provider and it got labled [SPAM Warning!]. It didn't get filed away, but thought it should be added to an allow list or non-spam list. I'd hate to miss a message about billing or whatnot.

The following domains should be allowed:

*.comcast.net
*.comcast.com
*.xfinity.com

They are a large ISP here in the States.

THanks!

I got a legit email from my Internet service provider and it got labled `[SPAM Warning!]`. It didn't get filed away, but thought it should be added to an allow list or non-spam list. I'd hate to miss a message about billing or whatnot. The following domains should be allowed: ``` *.comcast.net *.comcast.com *.xfinity.com ``` They are a large ISP here in the States. THanks!

meaz commented

2022-03-23 13:24:54 +01:00

Owner

Could you be more precise ?

PresGas commented

2022-03-23 14:02:52 +01:00

Author

Sorry, my fingers got the best of me and I filled out the first comment more.

I was about to type the comment and then accidentally posted. See above.

Sorry, my fingers got the best of me and I filled out the first comment more. I was about to type the comment and then accidentally posted. See above.

muppeth commented

2022-03-23 19:25:37 +01:00

Owner

Could you perhaps forward me that email if there is no personal data you dont wish to share?

I wonder why the mail was marked as spam so would be good to have a look at it.

Could you perhaps forward me that email if there is no personal data you dont wish to share? I wonder why the mail was marked as spam so would be good to have a look at it.

PresGas commented

2022-03-23 19:49:23 +01:00

Author

It does have billing details. Would full headers suffice? I could send one from last month that didn't get marked and this one that did get marked.

PresGas commented

2022-03-28 16:37:08 +02:00

Author

@muppeth I did get another "legit" email marked as spam by prepending in the subject line.

If that is all we are doing here (marking the subject only), I am okay with that and this issue can be closed.

If the group has a formal way to request allow-listing legitimate domains, I'd love to see that documented. I don't recall seeing any docs on the spam detection setup, but didn't look hard. It could be useful for users...

@muppeth I did get another "legit" email marked as spam by prepending in the subject line. If that is all we are doing here (marking the subject only), I am okay with that and this issue can be closed. If the group has a formal way to request allow-listing legitimate domains, I'd love to see that documented. I don't recall seeing any docs on the spam detection setup, but didn't look hard. It could be useful for users...