Old forwarding rules are causing fatal error on roundcube

muppeth commented

2023-05-01 17:26:39 +02:00

Owner

Formatting used in Rainloop for sieve filters creates number of display issues. However for forwarding it causes a fatal error where users arent able to view their rules nor create new ones.
We have decided that rewriting all the current sieve rules will require too much labor and time, so we settled for the situation where although all the rules are still working, users should re-do them in roundcube once they see the need for it. Those rules are still visible in roundcube so the problem is rather minor annoyance when you try to edit them. Way forward is recreation.

However forwarding rules case fatal error on "Forwarding" option in the Settings menu. TO address the issue and prevent frustration and additional futurte support overhead, we should:

Asses the number of users with forwarding rules setup with rainloop
Send email informing them on possible issue when using rainloop and point to the solution.

We should make sure that only people with rainloop rules are informed and not those who created rules using different client.

Formatting used in Rainloop for sieve filters creates number of display issues. However for forwarding it causes a fatal error where users arent able to view their rules nor create new ones. We have decided that rewriting all the current sieve rules will require too much labor and time, so we settled for the situation where although all the rules are still working, users should re-do them in roundcube once they see the need for it. Those rules are still visible in roundcube so the problem is rather minor annoyance when you try to edit them. Way forward is recreation. However forwarding rules case fatal error on *"Forwarding"* option in the Settings menu. TO address the issue and prevent frustration and additional futurte support overhead, we should: - Asses the number of users with forwarding rules setup with rainloop - Send email informing them on possible issue when using rainloop and point to the solution. We should make sure that only people with rainloop rules are informed and not those who created rules using different client.