NC shared folders broken after server migration #860

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opened 2024-03-25 21:38:55 +01:00 by greeble · 3 comments

greeble commented

2024-03-25 21:38:55 +01:00

Hi,

TLDR: this issue seems to appear since the server migration (NC upgrade?): https://github.com/nextcloud/richdocuments/issues/2996

After the server migration yesterday, shared folders do not work for us any more. We have a folder structure shared from one account to a circle. Since today, all files can't be opened by circle members any more, only by the owner.
I tried deleting and creating a new share, but with no success.

Browser error message when downloading a file: "This site can’t be reached The webpage at https://cloud.disroot.org/remote.php/webdav/Documents%20REDACTED.md?downloadStartSecret=REDACTED might be temporarily down or it may have moved permanently to a new web address.
ERR_INVALID_RESPONSE""

In Text app I get an ugly html code error message containing "Cannot decrypt this file, probably this is a shared file. Please ask the file owner to reshare the file with you."
-> As stated above, resharing did not help for us.

Best
greeble

Hi, TLDR: this issue seems to appear since the server migration (NC upgrade?): https://github.com/nextcloud/richdocuments/issues/2996 After the server migration yesterday, shared folders do not work for us any more. We have a folder structure shared from one account to a circle. Since today, all files can't be opened by circle members any more, only by the owner. I tried deleting and creating a new share, but with no success. Browser error message when downloading a file: "This site can’t be reached The webpage at https://cloud.disroot.org/remote.php/webdav/Documents%20REDACTED.md?downloadStartSecret=REDACTED might be temporarily down or it may have moved permanently to a new web address. ERR_INVALID_RESPONSE"" In Text app I get an ugly html code error message containing "Cannot decrypt this file, probably this is a shared file. Please ask the file owner to reshare the file with you." -> As stated above, resharing did not help for us. Best greeble

floss4good commented

2024-03-26 01:09:05 +01:00

From what I can tell Nextcloud is still on version 27.1.5, therefore it was not updated, but only moved to another server.

Anyhow, the Cannot decrypt this file, ... issue was already reported more than 2 months ago - see #746

As for the mentioned NC issue on GitHub, that one is considered as fixed and was related to Nextcloud Office. There are, however, also other issues, like this one (open since August 25, 2023): https://github.com/nextcloud/server/issues/40193

It is strange that you encountered the issue only after the server migration (as if it might also be related to server configuration or something else that happened during the migration/synchronization).

From what I can tell Nextcloud is still on version 27.1.5, therefore it was not updated, but only moved to another server. Anyhow, the `Cannot decrypt this file, ...` issue was already reported more than 2 months ago - see #746 As for the mentioned NC issue on GitHub, that one is considered as fixed and was related to Nextcloud Office. There are, however, also other issues, like this one (open since August 25, 2023): https://github.com/nextcloud/server/issues/40193 It is strange that you encountered the issue only after the server migration (as if it might also be related to server configuration or something else that happened during the migration/synchronization).