diff --git a/customer_service.py b/customer_service.py
index ee8b90b..60a1ac2 100644
--- a/customer_service.py
+++ b/customer_service.py
@@ -405,9 +405,9 @@ class CustomerService(metaclass=PoolMeta):
                     if days_diference.days >= 1:
                         return 'Higher'
                 if self.classification == 'reclamo_riesgo_simple' and self.state == 'open':
-                    if days_diference.days >= 3:
-                        return 'Higher'
                     if days_diference.days >= 2:
+                        return 'Higher'
+                    if days_diference.days >= 1:
                         return 'Medium'
                 return 'low'