Changes for auditory

customer_service.py

@@ -19,6 +19,12 @@ NEW_MEDIA = new_sel = [
     ('sede', 'Sede'),
     ('web', 'Web'),
     ('supersalud', 'Supersalud'),
+    ('chat', 'Chat'),
+    ('email', 'Email'),
+    ('write', 'Write'),
+    ('perzonalized', 'Perzonalized'),
+    ('social_media', 'Social Media'),
+    ('phone', 'Phone'),
 ]
 
 CLASSIFICATION = new_sel = [
@@ -58,7 +64,7 @@ OPTION_SELECT = [
 ]
 # pending
 PENDING = [
-    ('', ''),
+    (None, ''),
     ('medicamentos', 'Medicamentos: recibido del medicamento, firma del usuario y/o familiar '),
     ('consultas', 'Consultas (generales y especializadas): historia clínica'),
     ('ayudas_diagnosticas', 'Ayudas diagnósticas: resultado de la ayuda diagnóstica'),
@@ -70,6 +76,76 @@ PENDING = [
     ('n.a', 'N.A'),
     ('otro', 'OTRO')
 ]
+DENIAL = [
+    ('', ''),
+    ('1', '1'),
+    ('2', '2'),
+    ('3', '3'),
+    ('4', '4'),
+    ('5', '5'),
+    ('6', '6'),
+    ('7', '7'),
+    ('8', '8'),
+    ('9', '9'),
+    ('10','10'),
+    ('11','11'),
+    ('12','12'),
+]
+
+DENIAL_DICT = {
+    '1': 'Tratamientos de infertilidad.' +
+    'Entiéndase como los tratamientos' +
+    'y exámenes cuyo fin único y' +
+    'esencial sea el embarazo y' +
+    'la procreación.',
+    '2': 'Tratamientos considerados estéticos,' +
+    'cosméticos o suntuarios no encaminados' +
+    'a la restitución de la funcionalidad' +
+    'perdida por enfermedad o la grave' +
+    'afectación estética por trauma o cirugía' +
+    'mayor.',
+    '3': 'Todos los tratamientos quirúrgicos y' +
+    'medicamentos considerados experimentales' +
+    'o los no autorizados por las sociedades' +
+    'científicas debidamente reconocidas en el' +
+    'país, así serealicen y suministren por' +
+    'fuera del territorio Nacional.',
+    '4': 'Se excluyen expresamente todos los' +
+    'tratamientos médico-quirúrgicos realizados' +
+    'en el exterior.',
+    '5': 'Se excluyen todos los medicamentos no' +
+    'autorizados por el INVIMA o el ente regulador' +
+    'correspondiente.',
+    '6': 'Se excluyen tecnologías en salud sobre las' +
+    'cuales no exista evidencia científica, de' +
+    'seguridad o costo efectividad o que tengan' +
+    'alertas de seguridad o falta de efectividad que' +
+    'recomienden su retiro del mercado, de acuerdo' +
+    'con la normatividad vigente.',
+    '7': 'Prestaciones de salud en instituciones no' +
+    'habilitadas para tal fin dentro del sistema de' +
+    'salud.',
+    '8': 'No se suministrarán artículos suntuarios,' +
+    'cosméticos, complementos vitamínicos (excepto' +
+    'los relacionados con los Programas de Promoción y' +
+    'Prevención) líquidos para lentes de contacto,' +
+    'tratamientos capilares, champús, jabones, enjuagues' +
+    'bucales, cremas dentales, cepillo y seda dental y' +
+    'demás elementos de aseo; leches, cremas hidratantes,' +
+    'anti solares, drogas para la memoria, edulcorantes' +
+    'o sustitutos de la sal, anorexígenos, anti-solares y' +
+    'cremas hidratantes serán cubiertas cuando sean' +
+    'necesarios para el tratamiento de la patología integral' +
+    'del paciente.',
+    '9': 'No se reconocerán servicios por fuera del ámbito de' +
+    'la salud salvo algunos servicios complementarios y' +
+    'necesarios para el adecuado acceso a los servicios' +
+    'como el caso deltransporte.',
+    '10': 'Calzado Ortopédico.',
+    '11': 'Los pañales de niños y adultos y las toallas higiénicas.',
+    '12': 'Todo lo que no está explícitamente excluido se' +
+    'considera incluido.'
+}
 
 
 class ReceiverService(ModelSQL, ModelView):
@@ -216,6 +292,16 @@ class CustomerService(metaclass=PoolMeta):
     older_adult_string = older_adult.translated('older_adult')
     current_risk = fields.Function(fields.Char('Current Risk'), 'get_current_risk',
                                    searcher='search_current_risk')
+    age = fields.Function(fields.Integer('Age'), 'get_age')
+    media_string = older_adult.translated('media')
+    # petotionary data
+    petionary = fields.Char('petionary')
+    petionary_phone = fields.Char('Phone')
+    petionary_mail = fields.Char('Mail')
+    petionary_address = fields.Char('Address')
+    court_decision = fields.Boolean('Court Decision')
+    denial = fields.Selection(DENIAL, 'denial')
+    denial_text = fields.Function(fields.Text('Denial Text'), 'get_denial_text')
 
     @classmethod
     def __setup__(cls):
@@ -369,6 +455,14 @@ class CustomerService(metaclass=PoolMeta):
                 service.get_message(message)
         return res
 
+    def get_denial_text(self, name):
+        if self.denial:
+            return DENIAL_DICT[self.denial]
+
+    def get_age(self, name):
+        if self.party:
+            return str(self.party.age)
+
     def get_others_receivers_string(self, name):
         string_ = ''
         for r in self.others_receivers:

locale/es.po

@@ -82,10 +82,22 @@ msgctxt "field:crm.customer_service,classification:"
 msgid "Classification"
 msgstr "Clasificación"
 
+msgctxt "field:crm.customer_service,court_decision:"
+msgid "Court Decision"
+msgstr "Fallo Judicial"
+
 msgctxt "field:crm.customer_service,current_risk:"
 msgid "Current Risk"
 msgstr ""
 
+msgctxt "field:crm.customer_service,denial:"
+msgid "denial"
+msgstr "Negación"
+
+msgctxt "field:crm.customer_service,denial_text:"
+msgid "Denial Text"
+msgstr ""
+
 msgctxt "field:crm.customer_service,department_region:"
 msgid "Department"
 msgstr "Departamento de Región"
@@ -146,6 +158,22 @@ msgctxt "field:crm.customer_service,pending:"
 msgid "Pending"
 msgstr "Pendiente"
 
+msgctxt "field:crm.customer_service,petionary:"
+msgid "petionary"
+msgstr "Peticionario"
+
+msgctxt "field:crm.customer_service,petionary_address:"
+msgid "Address"
+msgstr "Dirección"
+
+msgctxt "field:crm.customer_service,petionary_mail:"
+msgid "Mail"
+msgstr "Correo Electrónico"
+
+msgctxt "field:crm.customer_service,petionary_phone:"
+msgid "Phone"
+msgstr "Teléfono"
+
 msgctxt "field:crm.customer_service,pregnant_woman:"
 msgid "Pregnan Woman"
 msgstr "Mujer en Gestación"
@@ -470,10 +498,33 @@ msgctxt "selection:crm.customer_receiver,media:"
 msgid ""
 msgstr "Punto de Orden"
 
+#, fuzzy
+msgctxt "selection:crm.customer_receiver,media:"
+msgid "Chat"
+msgstr "Chat"
+
+#, fuzzy
+msgctxt "selection:crm.customer_receiver,media:"
+msgid "Email"
+msgstr "Email"
+
+msgctxt "selection:crm.customer_receiver,media:"
+msgid "Perzonalized"
+msgstr ""
+
+#, fuzzy
+msgctxt "selection:crm.customer_receiver,media:"
+msgid "Phone"
+msgstr "Teléfono"
+
 msgctxt "selection:crm.customer_receiver,media:"
 msgid "Sede"
 msgstr ""
 
+msgctxt "selection:crm.customer_receiver,media:"
+msgid "Social Media"
+msgstr ""
+
 msgctxt "selection:crm.customer_receiver,media:"
 msgid "Supersalud"
 msgstr ""
@@ -482,6 +533,10 @@ msgctxt "selection:crm.customer_receiver,media:"
 msgid "Web"
 msgstr "Web"
 
+msgctxt "selection:crm.customer_receiver,media:"
+msgid "Write"
+msgstr ""
+
 #, fuzzy
 msgctxt "selection:crm.customer_service,classification:"
 msgid ""
@@ -499,14 +554,82 @@ msgctxt "selection:crm.customer_service,classification:"
 msgid "Riesgo Vital"
 msgstr ""
 
+#, fuzzy
+msgctxt "selection:crm.customer_service,denial:"
+msgid "1"
+msgstr "ACEITES Y LUBRICANTES"
+
+msgctxt "selection:crm.customer_service,denial:"
+msgid "10"
+msgstr ""
+
+msgctxt "selection:crm.customer_service,denial:"
+msgid "11"
+msgstr ""
+
+msgctxt "selection:crm.customer_service,denial:"
+msgid "12"
+msgstr ""
+
+#, fuzzy
+msgctxt "selection:crm.customer_service,denial:"
+msgid "2"
+msgstr "2"
+
+#, fuzzy
+msgctxt "selection:crm.customer_service,denial:"
+msgid "3"
+msgstr "3"
+
+msgctxt "selection:crm.customer_service,denial:"
+msgid "4"
+msgstr ""
+
+msgctxt "selection:crm.customer_service,denial:"
+msgid "5"
+msgstr ""
+
+msgctxt "selection:crm.customer_service,denial:"
+msgid "6"
+msgstr ""
+
+msgctxt "selection:crm.customer_service,denial:"
+msgid "7"
+msgstr ""
+
+msgctxt "selection:crm.customer_service,denial:"
+msgid "8"
+msgstr ""
+
+msgctxt "selection:crm.customer_service,denial:"
+msgid "9"
+msgstr ""
+
+#, fuzzy
+msgctxt "selection:crm.customer_service,media:"
+msgid "Email"
+msgstr "Email"
+
+msgctxt "selection:crm.customer_service,media:"
+msgid "Perzonalized"
+msgstr ""
+
 msgctxt "selection:crm.customer_service,media:"
 msgid "Sede"
 msgstr ""
 
+msgctxt "selection:crm.customer_service,media:"
+msgid "Social Media"
+msgstr ""
+
 msgctxt "selection:crm.customer_service,media:"
 msgid "Supersalud"
 msgstr ""
 
+msgctxt "selection:crm.customer_service,media:"
+msgid "Write"
+msgstr ""
+
 msgctxt "selection:crm.customer_service,nursing_mother:"
 msgid "N.A"
 msgstr "N.A"
@@ -725,6 +848,10 @@ msgctxt "view:crm.customer_service:"
 msgid "Customers Attachments"
 msgstr "Adjuntos del Usuario"
 
+msgctxt "view:crm.customer_service:"
+msgid "Denail"
+msgstr "Negación"
+
 msgctxt "view:crm.customer_service:"
 msgid "Localization Health Provider"
 msgstr ""
@@ -733,6 +860,10 @@ msgctxt "view:crm.customer_service:"
 msgid "Others Receivers"
 msgstr "Otros Receptores"
 
+msgctxt "view:crm.customer_service:"
+msgid "Petionary"
+msgstr "Peticionario"
+
 msgctxt "view:crm.customer_service:"
 msgid "Process"
 msgstr "Proceso"

view/customer_service_form.xml

@@ -2,7 +2,11 @@
 <!-- This file is part of Tryton.  The COPYRIGHT file at the top level of
 this repository contains the full copyright notices and license terms. -->
 <data>
-
+    <xpath expr="/form/field[@name='party']"
+      position="after">
+      <label name="age"/>
+      <field name="age"/>
+    </xpath>
     <xpath expr="/form/group[@id='address']/label[@name='city']"
       position="replace">
     </xpath>
@@ -143,6 +147,23 @@ this repository contains the full copyright notices and license terms. -->
           <page string="Response Attachments" id="response_attachment" col="4">
             <field name="attachments" colspan="4"/>
           </page>
+          <page string="Denail" id="denial" col="4">
+            <label name="denial"/>
+            <field name="denial"/>
+            <label name="court_decision"/>
+            <field name="court_decision"/>
+            <field name="denial_text" colspan="4"/>
+          </page>
+          <page string="Petionary" id="petionary" col="4">
+            <label name="petionary"/>
+            <field name="petionary"/>
+            <label name="petionary_phone"/>
+            <field name="petionary_phone"/>
+            <label name="petionary_mail"/>
+            <field name="petionary_mail"/>
+            <label name="petionary_address"/>
+            <field name="petionary_address"/>
+          </page>
     </xpath>
     <xpath expr="/form/notebook/page[@id='info']/field[@name='efficacy']"
       position="after">