8 lines
327 B
Text
8 lines
327 B
Text
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OTRS is an Open source Ticket Request System (also well known as trouble
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ticket system) with many features to manage customer telephone calls and
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e-mails. The system is built to allow your support, sales, pre-sales,
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billing, internal IT, helpdesk, etc. department to react quickly to
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inbound inquiries.
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WWW: http://otrs.org/
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