10 lines
540 B
Text
10 lines
540 B
Text
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Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL)
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web based application which uses PHP and MySQL for tracking technical support
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calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System').
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Manage contacts, sites, technical support contracts and support incidents in
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one place. Send emails directly from SiT!, attach files and record every
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communication in the incident log. SiT is aware of Service Level Agreements and
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incidents are flagged if they stray outside of them.
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WWW: http://sitracker.org
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