web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them. WWW: http://sitracker.org PR: ports/151784 Submitted by: <carsten@sitracker.org>
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824 B
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29 lines
824 B
Text
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Create a database for SiT
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Login to mysql using:
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#> mysql -u root -p
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mysql> create database sit;
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mysql> create user 'sit'@'localhost' identified by 'yourpassword'
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mysql> grant all privileges on sit.* to 'sit'@'localhost'
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You will also need to configure Apache. Consider adding the following
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to your httpd.conf:
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Alias /sit "%%WWWDIR%%"
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<Directory "%%WWWDIR%%">
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AllowOverride all
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Allow from all
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</Directory>
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Then restart Apache: 'apachectl graceful'
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Please visit 'http://<yourhost>/sit/' in a
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web-browser and follow the configuration instructions.
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go to http://sitracker/wiki for more help
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