changes are apparently minor to a end user (but not for the site
administrator).
It'd very hard and very long to provide a full list of changes. The main
changes in RT 3.4 are a complete rework of how Custom Fields are handled,
which means there is a lot more flexibility in that area now (including
Custom Fields for users, per-queue, per-transaction). RT 3.4 is also
supposed to be faster, which certainly is no bad news.
Another bonus of RT 3.4 are the availability of extensions, and I will
commit RTx::Shredder and RTx::RightsMatrix very soon.
Updating RT is not an easy task, be sure to backup your database, and don't
forget to grant the new rights to relevant people.
In pkgsrc, rt3 is also seeing a few changes. The main one is the situation
of the "local" path, which is now set to /var/rt3, which seems less lame to
me than the previous value. It could be debated, though.
change (it breaks for callbacks).
Inspired from the commit to solve the same issue on the 3.4 branch of RT.
Bump PKGREVISION and Mason version requirement.
packages.
o Drop the frontend- and backend- options names and replace them with
simpler ones, now that we have the PKG_OPTIONS_GROUP mechanism it's
much more easier.
o Brick me for not having done that earlier.
as a separate package.
The change log for that versions is as always with RT very long and
verbose. However, it is only a bug-fix release, and quite a few of them
are fixed. Among other things, a Polish translation has been added.
See the detailed information in the Changelog file at the root of the
archive.
Collection.
This package is based on the work of Dieter Roelants in pkgsrc-wip, with
a lot of changes to make it proper WRT pkgsrc.
RT is an industrial-grade ticketing system. It lets a group of
people intelligently and efficiently manage requests submitted by
a community of users. RT is used by systems administrators, customer
support staffs, NOCs, developers and even marketing departments at
over a thousand sites around the world.
