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RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This version is backed by the mysql database. |
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README | ||
rtconfig | ||
wrapper.c |
=========================================================================== $NetBSD: README,v 1.1.1.1 2002/09/19 21:40:45 atatat Exp $ You must now do post-installation configuration: (1) Make sure your database server is running. (2) Edit @RT_PATH@/etc/config.pm to suit your preferences. (3) Run rtconfig (located in @RT_PATH@/etc) to set up the database. (4) Read the README.rt file located in the same directory as this file. This covers issues such as how to configure your web server for use with rt, how to set up aliases for the email gateway, and cron jobs for cleaning out stale data. ===========================================================================