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---
title: 'User Self-service Center'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: true
---
# User Self Service Center
The **User Self Service Center** is the place where you can manage your **Disroot** account settings, from changing the password to deleting it.
## Signing in
Go to [https://user.disroot.org](https://user.disroot.org) and log in with your **Disroot** username and password.
![](../en/login.png)
Once you have logged in you will see the **dashboard**.
![](../en/dashboard.png)
It is a quick access menu to the account settings and options which we will see in detail later on.
## Reseting your Password
If for any reason, you have forgotten/lost your password, you can reset it through any of the methods described below.
![](../en/reset.gif)
1. Go to [https://user.disroot.org](https://user.disroot.org)
2. Click on the "**Forgotten Password**" button
3. Type your username and then **Search**
4. Choose one of the methods
- **Secret Questions and Answers**: This method requires that you have previously configured the questions and that, of course, you remember the answers. If you choose this option, you will be prompted with the questions. *Please, note that the answers are case sensitive*
- **SMS/Email Verification**: This option allows you to request the password reset via a secondary email. This email should have been entered during the registration or prior to this process, otherwise the code will be sent to the address of the same account you are trying to reset.
!! ![](../en/note.png)<br>
!! We cannot reset your password.<br>
!! Remember that the account and its security is your responsibility so please, take all the necessary measures to keep it safe and secure.
## New User Registration
Although the process is pretty simple, we will see it step by step.
When registering an account, please keep the following in mind:
- Use the same device you fill out the form to open the verification link (otherwise, registration could fail).
- After 15 minutes the session expires and you will need to restart the process.
- If you are using TOR or a VPN and your IP has changed during the process, it will be considered as a security attack and therefore your session could get blocked.
!! It is important to note that account requests are reviwed manually on a daily basis and therefore approval may take up to 48 hours.
### Step by step registration
#### 01: The User Name
This will be the name of your account and email and cannot be modified after created it. Your account name will look like _username@disroot.org_
![](../en/reg_01.png)
#### 02: The Screen Name
The screen name is the name that will be displayed in services that requires login, like **Cloud** or **Email**. Usually it is the same as your username, but you can choose anything you want.<br>
For example, your username could be _username_ and your screen name _User Name_.
![](../en/reg_02.png)
#### 03: The question
The verification question is intended to check that you are human, not a spam bot, and to keep spammers as far away as possible.<br>**Please, remember that the answer should meet the following requirements**:
- It should be at least 150 characters long.
- It must be the answer to the question, nothing more.
- It cannot be a quote or a copy/paste from an external source.
- It can be in any language, though we suggest you to use English.
- It cannot contain specific or special characters from another language than English. This means you should avoid using accents or, for example, the letter ñ.
![](../en/reg_03.png)
#### 04: The verification email
In order to complete the registration process, it is necessary to send you a verification code to a valid email. Also in this step, you can choose to use this same address for future password reset in case you need it. If you prefer not to do so, **remember to keep your password safe** as **this email address is removed from our database once the request is appoved/denied and we cannot reset it**.
![](../en/reg_04.png)
Then enter your password twice, checking that it meets the password rules, and click the **Continue** button to finish.
And that's it! \0/

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---
title: 'Account Password Change'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: false
---
# Change your password
![](dashboard_pass.png)
Click on this option to change your current password.
!! ![](../en/note.png)<br>
!! Please read carefully the instructions and rules for changing the password and the additional steps needed to update your **Cloud** encryption key.
![](../en/pass_change_01.png)
!! ![](../en/note.png)<br>
!! Please also note that once you've changed your password you will need to make sure to change your encryption key in the **Cloud**, since all your files in **Nextcloud** are encrypted with a key that is generated from your password.

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---
title: 'Security Questions'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: true
---
# Setup your Security Questions
![](dashboard_questions.png)
In case you forget/lose your password, you can reset it without Admins intervention by setting the security questions first. To do it, click on this option.
The proccess is pretty simple.
- Click on ***Setup Security Questions***.
![](../en/sec_qs_01.png)
- Write the first question and its answer, then select the next two questions from the drop-down list and write the answers as well.
![](../en/sec_qs_02.png)
- Once the answers meet the requirements, just click ***Save Answers***.
![](../en/sec_qs_03.png)

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---
title: 'Account Profile'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: false
---
# Update your Profile
Whether it's to receive notifications or reset your password, you can add a secondary email address to your profile. You can also modify your screen name (the name that will appear on the services screens).
![](dashboard_profile.png)
Complete/update the information.
![](../en/profile_update.png)
- **Screen Name**: this is the name you choose to identify yourself through different services that requires **Disroot** credentials.
- **Notification Email**: the email address where you will receive important information related to your account. From time to time, you may also receive information about us, such as services or improvements announcements or the **Disroot** annual report.
- **Password Reset Email**: you can add/modify a secondary email address so that you can use it to reset your password in case you lose/forget it.

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---
title: 'Request Forms'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: flase
---
# Custom Requests forms
From here you can access the forms to request additional email alias, link your personal domain or extra storage for your mailbox or cloud.
![](dashboard_forms.png)
Just click on the option you need.
![](../en/forms.png)

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---
title: 'Account information'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: false
---
# Your Account information
Here you can find a summary of the **account and password information**, **the password policy** (the rules that a password must comply with) and the **history** of the password management.
![](dashboard_info.png)
![](../en/account_01.png)

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---
title: 'Account Deletion'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: true
---
# Delete your account
If for any reason you want to delete your account, just click this option.
![](dashboard_delete.png)
Once you're sure about deleting the account, check the **I Agree** box and finally **Delete**.
![](../en/delete.png)
!! ![](../en/note.png)<br>
!! **This process is irreversible.** Once confirmed, **you won't be able to log in** to your account or ask **to restore it** later.<br>
!! **All your remaining data will be deleted** within 48 hours, and **your current user name will not be available** when creating a new account.

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---
title: 'Manage your Disroot Account'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: true
---
# Manage your Disroot Account
- [User Self-service Center](ussc)
- Signing in
- Reseting your password
- [Change your password](password)
- [Setup your Security Questions](questions)
- [Update your Profile](profile)
- [Request forms](forms)
- [Account information](info)
- [Delete your Account](delete)

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---
title: 'Account Management'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: true
---
# User Self Service Center
The **User Self Service Center** is the place where you can manage your **Disroot** account settings.
Log in with your **Disroot** username and password.
![](en/login.png)
## Change your password
![](en/change_pass.png)<br>
Click on this option to change your current password.
Follow the password creation rules and enter the new one twice.
![](en/change_pass_02.png)<br>
Once you've changed your password you will need to make sure to change your encryption key in the **Cloud**, since all your files in **Nextcloud** are encrypted with a key that is generated from your password.
1. Go to **[https://cloud.disroot.org](https://cloud.disroot.org)** and log in with your new password.
You will see a message on top of the page:<br>
![](en/invalid_pk.png)<br>
`Invalid private key for Encryption App. Please update your private key password in your personal settings to recover access to your encrypted files.`
2. Click on your name in the top right corner and select **Personal** from the menu.
3. Scroll down to **Basic Encryption Module** and type in your old password and your new password and click **Update Private Key Password**.
![](en/bemodule.png)
4. Log out of **Nextcloud** and log back in and that's it, you're all set and can view your file again.
!! ![](en/note.png)**NOTE:**<br>
!! **If you lose your password, you won't be able to retrieve your files on the cloud as they're encrypted, so even the server administrators can't see their content.**
## Setup Security Questions
![](en/security_qs.png)<br>
In case you forget/lose your password, you can reset it without Admins intervention by seting up the security questions first.
The proccess is pretty simple: click on ***Setup Security Questions***.
![](en/security_qs_02.png)<br>
Write the first question and its answer, then select the next two questions from the drop-down list and write the answers as well.<br>
![](en/security_qs_03.png)<br>
Once the answers meet the requirements, just click ***Save Answers***.
![](en/security_qs_04.png)
## Updating the Profile
![](en/profile.png)<br>
Whether it's to receive notifications or reset your password, you can add a secondary address to your profile. You can also modify your screen name (the name that will appear on the services screen)
![](en/profile_02.png)
## Account information
![](en/account.png)<br>
Here you can find a summary of the **account and password information**, **the password policy** (the rules that a password must comply with) and the **history** of the password management.
![](en/account_02.png)
![](en/account_03.png)
![](en/account_04.png)
## Account Deletion
![](en/deletion.png)<br>
If for any reason you want to delete your account, just click this option. Once you're sure about deleting the account, check the **I Agree** box and finally **Delete**.
![](en/deletion_02.png)
!! ![](en/note.png)**NOTE:**<br>
!! **This process is irreversible.**<br>Once confirmed, **you won't be able to log in** to your account or ask **to restore it** later. **All your remaining data will be deleted** within 48 hours, and **your current user name will not be available** when creating a new account.

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---
title: Account management
published: true
visible: true
taxonomy:
category:
- docs
page-toc:
active: active
---
# User Self Service Center
The **User Self Service Center** is the place where you can manage your **Disroot** account settings.
Log in with your **Disroot** username and password.
![](en/login.png)
## Change your password
![](en/change_pass.png)<br>
Click on this option to change your current password.
Follow the password creation rules and enter the new one twice.
![](en/change_pass_02.png)<br>
Once you've changed your password you will need to make sure to change your encryption key in the **Cloud**, since all your files in **Nextcloud** are encrypted with a key that is generated from your password.
1. Go to **[https://cloud.disroot.org](https://cloud.disroot.org)** and log in with your new password.
You will see a yellow message on top of the page:<br>
![](en/invalid_pk.png)<br>
`Invalid private key for Encryption App. Please update your private key password in your personal settings to recover access to your encrypted files.`
2. Click on your name in the top right corner and select **Personal** from the menu.
3. Scroll down to **Basic Encryption Module** and type in your old password and your new password and click **Update Private Key Password**.
![](en/bemodule.png)
4. Log out of **Nextcloud** and log back in and that's it, you're all set and can view your file again.
|![](en/note.png) **NOTE**|
|:--:|
|If you lose your password, you won't be able to retrieve your files on the cloud as they're encrypted, so even the server administrators can't see their content. |
## Setup Security Questions
![](en/security_qs.png)<br>
In case you forget/lose your password, you can reset it without Admins intervention by seting up the security questions first.
The proccess is pretty simple: click on ***Setup Security Questions***.
![](en/security_qs_02.png)<br>
Write the first question and its answer, then select the next two questions from the drop-down list and write the answers as well.<br>
![](en/security_qs_03.png)<br>
Once the answers meet the requirements, just click ***Save Answers***.
![](en/security_qs_04.png)
## Updating the Profile
![](en/profile.png)<br>
Whether it's to receive notifications or reset your password, you can add a secondary address to your profile. You can also modify your screen name (the name that will appear on the services screen)
![](en/profile_02.png)
## Account information
![](en/account.png)<br>
Here you can find a summary of the **account and password information**, **the password policy** (the rules that a password must comply with) and the **history** of the password management.
![](en/account_02.png)
![](en/account_03.png)
![](en/account_04.png)
## Account Deletion
![](en/deletion.png)<br>
If for any reason you want to delete your account, just click this option. Once you're sure about deleting the account, check the **I Agree** box and finally **Delete**.
![](en/deletion_02.png)
|![](en/note.png) **NOTE**|
|:--:|
|**This process is irreversible.**<br>Once confirmed, **you won't be able to log in** to your account or ask **to restore it** later. **All your remaining data will be deleted** within 48 hours, and **your current user name will not be available** when creating a new account.

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---
title: 'Cómo cambiar tu contraseña de usuario de Disroot'
visible: true
published: true
taxonomy:
category:
- docs
---
Primero, necesitas acceder al **Centro de Autoservicio** en https://user.disroot.org y seleccionar **Cambiar contraseña**.
|![](en/user.png)|
|:--:|
|![](es/cambio.png)|
Una vez que hayas cambiado la contraseña, necesitarás asegurarte de cambiar tu clave de encriptado en **Nextcloud**, ya que tus archivos allí están encriptados con una clave generada a partir de tu contraseña.
1. Ve a **[https://cloud.disroot.org](https://cloud.disroot.org)** y accede con tu nueva contraseña.
Verás un mensaje amarillo en la parte superior de la página:
`Invalid private key for Encryption App. Please update your private key password in your personal settings to recover access to your encrypted files.`
2. Haz click sobre tu nombre en la esquina superior derecha y selecciona la opción **Personal** del menú.
3. Deslízate hacia abajo hasta **Módulo de encriptado básico de Nextcloud** y escribe tu antigua contraseña y tu nueva contraseña y haz click en **Actualizar Clave Privada de Contraseña**.
4. Cierra la sesión de Nextcloud y vuelve a ingresar. Eso es todo. Ya estás listo y puedes ver tus archivos de nuevo.
|![](en/note.png) **AVISO**|
|:--:|
|Si pierdes tu contraseña, no podrás recuperar tus archivos en la nube ya que están encriptados, y tampoco los administradores del servidor pueden ver su contenido. |

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---
title: 'Comment modifier votre mot de passe utilisateur disroot'
published: true
visible: true
taxonomy:
category:
- docs
---
Vous devez d'abord vous connecter au **Centre d'auto-service** à https://user.disroot.org et choisir de **changer de mot de passe**.
Une fois que vous avez changé votre mot de passe dans le Centre d'auto-service, vous devrez vous assurer de changer votre clé de chiffrement dans **Nextcloud**, puisque tous vos fichiers dans **Nextcloud** sont chiffrés avec une clé qui est générée à partir de votre mot de passe.
1. Rendez-vous sur https://cloud.disroot.org et connectez-vous avec votre nouveau mot de passe.
Vous verrez un message jaune en haut de la page:
Clé privée invalide pour l'application de chiffrement. S'il vous plaît mettez à jour le mot de passe de votre clé privée dans vos paramètres personnels afin de récupérer l'accès à vos fichiers chiffrés. `
2. Cliquez sur votre nom dans le coin supérieur droit et sélectionnez **Personnel** dans le menu.
3. Faites défiler jusqu' à **Module de chiffrement basique** et tapez votre ancien mot de passe et votre nouveau mot de passe, puis cliquez sur **Mise à jour du mot de passe de la clé privée**.
4. Déconnectez-vous de Nextcloud et reconnectez-vous et c'est tout - tout est réglé et vous pouvez voir votre fichier à nouveau.
CONSEIL: Si vous perdez votre mot de passe, vous ne pourrez pas récupérer vos fichiers sur Nextcloud car ils sont chiffrés de sorte que même les administrateurs du serveur ne puissent pas voir leur contenu.

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---
title: 'Comment modifier votre mot de passe utilisateur disroot'
published: true
visible: true
taxonomy:
category:
- docs
---
Vous devez d'abord vous connecter au **Centre d'auto-service** à https://user.disroot.org et choisir de **changer de mot de passe**.
Une fois que vous avez changé votre mot de passe dans le Centre d'auto-service, vous devrez vous assurer de changer votre clé de chiffrement dans **Nextcloud**, puisque tous vos fichiers dans **Nextcloud** sont chiffrés avec une clé qui est générée à partir de votre mot de passe.
1. Rendez-vous sur https://cloud.disroot.org et connectez-vous avec votre nouveau mot de passe.
Vous verrez un message jaune en haut de la page:
Clé privée invalide pour l'application de chiffrement. S'il vous plaît mettez à jour le mot de passe de votre clé privée dans vos paramètres personnels afin de récupérer l'accès à vos fichiers chiffrés. `
2. Cliquez sur votre nom dans le coin supérieur droit et sélectionnez **Personnel** dans le menu.
3. Faites défiler jusqu' à **Module de chiffrement basique** et tapez votre ancien mot de passe et votre nouveau mot de passe, puis cliquez sur **Mise à jour du mot de passe de la clé privée**.
4. Déconnectez-vous de Nextcloud et reconnectez-vous et c'est tout - tout est réglé et vous pouvez voir votre fichier à nouveau.
CONSEIL: Si vous perdez votre mot de passe, vous ne pourrez pas récupérer vos fichiers sur Nextcloud car ils sont chiffrés de sorte que même les administrateurs du serveur ne puissent pas voir leur contenu.

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---
title: 'Hogyan változtasd meg a Disroot jelszavad'
published: true
taxonomy:
category:
- docs
visible: true
---
Először be kell jelentkezned az **Önkiszolgáló központba** a https://user.disroot.org helyen és kiválasztanod, hogy **Jelszóváltoztatás**.
Amint megváltoztattad a jelszavadat az Önkiszolgáló központban, mindenképpen meg kell változtatnod a titkosítási kulcsot a **Nextcloud**ban, mivel az összes fájljaid az ownCloudban egy olyan kulccsal van titkosítva, amely a jelszavadból lett előállítva.
1. Nyisd meg a https://cloud.disroot.org címet és jelentkezz be az új jelszavaddal!
Látni fogsz egy sárga üzenetet az oldal tetején:
`A titkosítási privát kulcs érvénytelen. Kérlek, frissítsd a privát kulcshoz tartozó jelszót a személyes beállításoknál, hogy ismét hozzá tudj férni a titkosított fájljaidhoz!`
2. Kattints a nevedre a jobb felső sarokban és válaszd ki a **Személyes** menüpontot!
3. Görgess le az **Alap titkosítási modul**hoz, gépeld be a régi jelszavad és az új jelszavad, és kattints a **Privát kulcs jelszó frissítésé**re.
4. Jelentkezz ki a Nextcloudból, majd vissza be, és készen is vagy! Ismét meg tudod nézni a fájljaidat.
TIPP: Ha elveszíted a jelszavad, nem leszel képes visszaállítani a fájljaidat a Nextcloudon, mivel titkosítva vannak, így még a szerveradminisztrátorok sem láthatják a tartalmukat.

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---
title: "Come modificare la password dell' utente disroot"
published: true
taxonomy:
category:
- docs
visible: true
---
In primo luogo, è necessario accedere al **centro self-service** in https://user.disroot.org e selezionare **cambiare password**.
Una volta che hai cambiato la password, sarà necessario assicurarsi di cambiare la chiave di crittografia in **Nextcloud**, poiché i file sono crittografati con una chiave generata dalla tua passphrase.
1. Vai su https://cloud.disroot.org e accedi inserendo la nuova password.
Verrà visualizzato un messaggio con sfondo giallo nella parte superiore della pagina:
`Invalid private key for Encryption App. Please update your private key password in your personal settings to recover access to your encrypted files.`
2. Clicca sul tuo nome nell'angolo superiore destro e selezionare **Personale** dal menu.
3. Far scorrere verso il basso fino a **Modulo di crittografia di base Nextcloud** e digitare la vecchia password e la nuova password e fare clic su **Chiave privata di aggiornamento password**.
4. Si disconnette da Nextcloud e ritorni per entrare. Questo è tutto - ora è tutto pronto e si possono vedere i file nuovamente.
**Consiglio:** Se perdi la password, non sarà possibile recuperare i file in Nextcloud poiché sono criptati e anche gli amministratori di server possono visualizzarne il contenuto.

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---
title: 'Como alterar a sua senha de utilizador do Disroot'
visible: true
published: true
taxonomy:
category:
- docs
---
Antes de mais você necessita de Iniciar Sessão no **Centro de Self Service** em https://user.disroot.org e escolher a opção **Mudar a senha**.
Assim que alterar a senha no Centro de Self Service terá que alterar também a chave de encriptação no **Nextcloud**, já que todos os seus ficheiros no Nextcloud são encriptados com uma chave que é gerada a partir da sua senha.
1. Vá a https://cloud.disroot.org e inicie a sessão com a sua nova senha.
Verá uma mensagem a amarelo no topo da página:
`Invalid private key for Encryption App. Please update your private key password in your personal settings to recover access to your encrypted files.`
2. Carregue no botão "roda dentada" no canto superior direito e selecione **Personal** no menu.
3. Vá até à opção **Nextcloud basic encryption module**, insira a sua senha antiga e a sua nova senha e carregue **Atualizar a Palavra-passe da Chave Privada**.
4. Faça Log out do Nextcloud e volte a entrar, e é isso - está tudo pronto e pode ver os seus ficheiros novamente.
Dica: Se você perder a sua senha não será capaz de recuperar os seus ficheiros no Nextcloud pois eles estão encriptados de modo a que nem os administradores do serviço possam ver o seu conteúdo.

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