Added a User self service How-to.

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---
title: Account management
published: true
visible: true
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category:
- docs
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active: false
---
# User Self Service Center
The **User Self Service Center** is the place where you can manage your **Disroot** account settings.
Log in with your **Disroot** username and password.
![](en/login.png)
### Change your password
![](en/change_pass.png)
Click on this option to change your current password.
Follow the password creation rules and enter the new one twice.
![](en/change_pass_02.png)
Once you've changed your password you will need to make sure to change your encryption key in the **Cloud**, since all your files in **Nextcloud** are encrypted with a key that is generated from your password.
1. Go to **[https://cloud.disroot.org](https://cloud.disroot.org)** and log in with your new password.
You will see a yellow message on top of the page:<br>
![](en/invalid_pk.png)
`Invalid private key for Encryption App. Please update your private key password in your personal settings to recover access to your encrypted files.`
2. Click on your name in the top right corner and select **Personal** from the menu.
3. Scroll down to **Basic Encryption Module** and type in your old password and your new password and click **Update Private Key Password**.
![](en/bemodule.png)
4. Log out of **Nextcloud** and log back in and that's it, you're all set and can view your file again.
|![](en/note.png) **NOTE**|
|:--:|
|If you lose your password, you won't be able to retrieve your files on the cloud as they're encrypted, so even the server administrators can't see their content. |
### Setup Security Questions
![](en/security_qs.png)
In case you forget/lose your password, you can reset it without Admins intervention by seting up the security questions first.
The proccess is pretty simple: click on ***Setup Security Questions***.
![](en/security_qs_02.png)
Write the first question and its answer, then select the next two questions from the drop-down list and write the answers as well.<br>
![](en/security_qs_03.png)
Once the answers meet the requirements, just click ***Save Answers***.
![](en/security_qs_04.png)
### Updating the Profile
![](en/profile.png)
Whether it's to receive notifications or reset your password, you can add a secondary address to your profile. You can also modify your screen name (the name that will appear on the services screen)
![](en/profile_02.png)
### Account information
![](en/account.png)
Here you can find a summary of the **account and password information**, **the password policy** (the rules that a password must comply with) and the **history** of the password management.
![](en/account_02.png)
![](en/account_03.png)
![](en/account_04.png)
### Account Deletion
![](en/deletion.png)
If for any reason you want to delete your account, just click this option. Once you're sure about deleting the account, check the **I Agree** box and finally **Delete**.
![](en/deletion_02.png)
|![](en/note.png) NOTE|
|:--:|
|**This process is irreversible.**<br>Once confirmed, **you won't be able to log in** to your account or ask **to restore it** later. **All your remaining data will be deleted** within 48 hours, and **your current user name will not be available** when creating a new account.

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### How-to:
#### [Change your password](password-change/)
#### [Manage your Disroot Account](ussc/)
#### [Request email Alias](alias-request)
#### [Delete your Account](account-deletion)

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title: Change the Disroot user password
published: true
taxonomy:
category:
- docs
visible: true
---
First you need to log in to the **Self Service Center** at https://user.disroot.org and choose to **change password**.
|![](en/user.png)|
|:--:|
|![](en/change.png)|
Once you changed your password in the **Self Service Center** you will need to make sure to change your encryption key in **Nextcloud**, since all your files in **Nextcloud** are encrypted with a key that is generated from your password.
1. Go to **[https://cloud.disroot.org](https://cloud.disroot.org)** and log in with your new password.
You will see a yellow message on top of the page:<br>
`Invalid private key for Encryption App. Please update your private key password in your personal settings to recover access to your encrypted files.`
2. Click on your name in the top right corner and select **Personal** from the menu.
3. Scroll down to **Nextcloud basic encryption module** and type in your old password and your new password and click **Update Private Key Password**.
4. Log out of **Nextcloud** and log back in and that's it, you're all set and can view your file again.
|![](en/note.png) **NOTE**|
|:--:|
|If you lose your password, you won't be able to retrieve your files on the cloud as they're encrypted, so even the server administrators can't see their content. |

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title: Delete the Disroot account
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- docs
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To delete your **Disroot** account, navigate to [https://user.disroot.org](https://user.disroot.org) and log in with your **Disroot** credentials.
Select the 'Delete my Account' box and continue as instructed.
|![](en/note.png) NOTE|
|:--:|
|**This process is irreversible.**<br>Once confirmed, **you won't be able to log in** to your account or ask **to restore it** later. **All your remaining data will be deleted** within 48 hours, and **your current user name will not be available** when creating a new account.

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title: 'Cómo borrar tu cuenta de Disroot'
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- docs
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Para borrar tu cuenta de Disroot, ve a https://user.disroot.org e ingresa con tus credenciales de Disroot.
Selecciona la casilla 'Eliminar mi Cuenta' y sigue las instrucciones.
Por favor, ten presente que ¡este proceso es irreversible! Una vez confirmado, no podrás conectarte a tu cuenta o después pedir que sea restaurada. Todos los datos serán borrados dentro de las siguientes 48 horas y tu nombre de usuario actual no estará disponible cuando crees una nueva cuenta.

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title: 'Comment supprimer votre compte disroot'
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Pour supprimer votre compte Disroot, rendez-vous sur https://user.disroot.org et connectez-vous avec vos identifiants Disroot.
Cochez la case 'Supprimer mon compte' et suivez les instructions.
S'il vous plaît notez : ce processus est irréversible ! Une fois confirmé, vous ne pourrez pas vous connecter à votre compte ou demander à le restaurer plus tard. Toutes vos données restantes seront supprimées dans les 48 heures et votre nom d'utilisateur actuel ne sera pas disponible lors de la création d'un nouveau compte.

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title: 'Hogyan töröld a Disroot fiókodat'
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To delete your Disroot navigate to https://user.disroot.org and log in with your Disroot credentials.
Select the 'Delete my Account' box and continue as instructed.
Please notice: This process is irreversible! Once confirmed you will not be able to log in to your account or ask to restore it later. All your remaining data will be deleted within 48 hours, and your current user name will not be available when creating a new account.

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title: 'Come eliminare il tuo account da disroot'
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- docs
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Per eliminare il tuo account Disroot, vai su https://user.disroot.org e accedi con le tue credenziali di Disroot.
Seleziona la casella "Cancella il mio account" e continua come indicato.
Si prega di notare: Questo processo è irreversibile! Una volta confermato non sarai in grado di accedere al tuo account o di chiederne il ripristino in un secondo momento. Tutti i tuoi dati rimanenti saranno cancellati entro 48 ore, e il tuo nome utente attuale non sarà disponibile quando crei un nuovo account.

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title: 'U disroot account verwijderen'
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Om uw Disroot-account te verwijderen navigeert u naar https://user.disroot.org en logt u in met uw Disroot-referenties.
Selecteer het vakje 'Mijn account verwijderen' en ga verder zoals aangegeven.
Let op: Dit proces is onomkeerbaar! Eenmaal bevestigd kunt u niet meer inloggen op uw account of vragen om het later te herstellen. Al uw overige gegevens worden binnen 48 uur verwijderd en uw huidige gebruikersnaam is niet beschikbaar bij het aanmaken van een nieuw account.

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title: 'Como apagar a sua conta disroot'
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Para apagar a sua conta de utilizador vá a https://user.disroot.org faça login com as suas credenciais de utilizador Disroot.
Selecione a opção "Apagar a minha conta" e siga as instruções.
Por favor tem em conta que este processo é inrreversível!
Uma vez confirmada, você não será capaz de voltar a fazer login na sua conta ou pedir para a sua conta ser restaurada. Todos os seus dados e ficheiros serão apagados em 48 horas e o seu nome de utilizador actual não estará disponível para criar uma nova conta mais tarde.

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## How-to:
#### [Change your password](/user/account_password/password-change/)
#### [Manage you account](/user/account/ussc/)
Change and update password, setup security questions, add a secondary email for password reset and notifications.
#### [Request email Alias](/user/account_password/alias-request)
#### [Request email Alias](/user/account/alias-request)
#### [Delete your Account](/user/account_password/account-deletion)
## How-to:
#### [Export your personal data](gdpr): (GDPR Compliance)