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Update to 4.2.12 Changelog: This release is a security release which addresses the following vulnerabilities: RT 4.0.0 and above are vulnerable to a cross-site scripting (XSS) attack via the user and group rights management pages. This vulnerability is assigned CVE-2015-5475. It was discovered and reported by Marcin Kopeć at Data Reliance Shared Service Center. RT 4.2.0 and above are vulnerable to a cross-site scripting (XSS) attack via the cryptography interface. This vulnerability could allow an attacker with a carefully-crafted key to inject JavaScript into RT's user interface. Installations which use neither GnuPG nor S/MIME are unaffected.
2016-01-31 00:54:20 +01:00
@comment $NetBSD: PLIST,v 1.10 2016/01/30 23:54:20 ryoon Exp $
Fix PKG_SYSCONFDIR and VARDIR handling, similar to rt3 package. Fix installing of update scripts (find using the non portable "-not") Bump PKGREVISION. OK'ed by ryoon.
2014-06-17 13:10:40 +02:00
share/examples/rt4/RT_Config.pm
share/examples/rt4/RT_SiteConfig.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/bin/rt
share/rt4/bin/rt-crontool
share/rt4/bin/rt-mailgate
share/rt4/data/docs/README
share/rt4/data/docs/UPGRADING-2.0
share/rt4/data/docs/UPGRADING-3.0
share/rt4/data/docs/UPGRADING-3.2
share/rt4/data/docs/UPGRADING-3.4
share/rt4/data/docs/UPGRADING-3.6
share/rt4/data/docs/UPGRADING-3.8
share/rt4/data/docs/UPGRADING-4.0
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/docs/UPGRADING-4.2
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/docs/UPGRADING.mysql
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/docs/authentication.pod
share/rt4/data/docs/automating_rt.pod
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/docs/backups.pod
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/docs/charts.pod
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/docs/customizing/approvals.pod
share/rt4/data/docs/customizing/articles_introduction.pod
share/rt4/data/docs/customizing/lifecycles.pod
Update to 4.2.5 from 4.2.1 Changelog: From http://bestpractical.com/release-notes/rt/4.2.5 This release is primarily a bugfix release; most notably, it explicitly updates a dependency to fix a previously-announced security vulnerability, resolves two serious bugs in the serializer, and fixes the "paste" feature in the Rich Text editor. Updated dependencies * Updated Email::Address::List dependency, to resolve CVE-2014-1474, as was previously announced in http://blog.bestpractical.com/2014/01/security-vulnerability-in-rt-42.html * Bump CGI dependency (under perl 5.20 and above, only) to quash warnings about CGI.pm's deprecation in core (#29053) Serializer/Importer * Serialize binary data as binary, not as UTF-8 codepoints; this fixes a regression introduced in 4.2.3 which corrupted all binary data in serialized data. * Serialize ObjectScrips when cloning, which had been mistakenly omitted; this only partially resolves #29949, as it does not address serialization of ObjectScrips when not cloning. General web UI * Force CKEDITOR_BASEPATH; this fixes errors during pasting into the Rich Text editor (#29780, #29987) * Ticket autocompletion (for links) is more predictable when completing on strings containing numbers (#25755) * Fix "Show Outgoing Email" and Reply/Comment/Forward links in Approvals (#29800) * Correctly decode text/html parts of old (RT 3.6.5 and prior) emails Internationalization * Updated localizations (German, Greek, Slovak, Lithuanian) Web administration * Display clean Stage name in ColumnMaps (#28739) * Add Scrips Select/Create menu, and maintain context on which list of Scrips the Select page should link to (#28787) * Granting rights to new groups no longer requires clicking in textbox twice in Firefox (#29911) Server administration * Log when Encode::HanExtra would be useful in decoding emails, and make use of it if it is available. * Squash warnings in 4.1.17 upgrade step (#29595) * Reorder DROP IF EXISTS on 4.1.1 Postgres upgrade step to drop sequence after dropping the table; avoids bugs on upgrading in a previously-upgraded database * Stop hardcoding the list of available themes, instead auto-detecting new themes as they are added (#14667) * Explicitly point to $AutocompleteOwners setting in warning that RT is switching to the autocompleter due to too many owners. * Remove caching of template object in rt-crontool; this fixes a bug where the same content would be sent on all tickets (#29454) * rt-fulltext-indexer now locks, to prevent more than one instance from running at once (#17423) Developer * Add BeforeMessageBox callback in ModifyAll.html for parity with Create.html and Update.html * BeforeCustomFields callback in ShowCustomFields now takes $Table parameter * Default callback in ShowTransaction can now modify $ShowBody * Add a RT::Date->IsSet method * Fix invalid ContextObject on RT::CustomField->LoadByName when passed Queue => 0; this led to invalid LookupType limits on later calls to ->LoadByName. * Generalize RT::CustomField->LoadByName to work with non-Queue context objects, and to optionally return globally-applied CFs and not Disabled CFs. * Tests now pass again using RT_TEST_WEB_HANDLER=inline * ->AddCustomFieldValues no longer allows adding repeated values (#4553) Documentation * Drop references to MySQL 4.1, as RT 4.2 requires MySQL 5.1 * Updated example plugins used in documentation, and suggest Plugin() over Set(@Plugins, ...) (#29978) * Documentation for ColumnMap From http://bestpractical.com/release-notes/rt/4.2.4 This release is primarily a bugfix release; notable changes include: Database changes * Add the AutoOpenInactive action for upgrades; clean installs of RT 4.2.0 or higher have this action already * Force Lifecycle and Disabled properties of the internal __Approvals queue to the values RT needs to function correctly Notable new features * If indexed full-text searching is enabled, the simple search will search in both Content and Subject. * Align headers of collections to their content, by default. This right-aligns the "#" header of ticket collections, for instance. * Send caching headers for all static content; this fixes a regression from RT 4.0, which correctly set caching headers on static images (#28640) * Re-order JS to optimize parallel resource fetching, and decrease load times * Allow LIKE and NOT LIKE with Status limits (#29654) Regression fixes * Resolve a regression in 4.2.3 wherein TITLE information was lost after parsing on the Advanced page (#29425) * Fix a regression in 4.2.2, which caused "select" custom fields to not pick up their defaults when cloning tickets (#29751) * Fix a regression in 4.2.2 which caused checkbox CFs to add the same value multiple times (#29392) * Fix a regression in 4.2.2 when categories were set on a CF without using the "based on" feature. * Show reminders without due dates if $OnlyOverdue is set; this fixes a regression from RT 4.0 Email * Use "white-space: pre-wrap" when inserting plain-text into HTML templates. This preserves line breaks but allows clients to wrap lines if need be. Localization * Updated localizations from Launchpad; new Persian translation * Better cluing of pluralization and quantified terms for translators * Remove untranslatable locstrings (#29798) * Fix extra/missing numbers in Czech localization (#29741) * Remove no longer translated right names from PO files * Disambiguate "M" for "month" vs "megabyte" General web UI * Better splitting of phrases with numbers in ticket link autocompletion * Autocomplete email addresses in Forward page (#28441) * Allow non-ASCII characters in passwords (#28784) * Add a "Reset" button to revert homepage portlet formatting to the system default * Remove uninitialized value warnings for upgrades from RT 3.8 (#17505) * Allow downloading attachments whose filenames contain a leading dot (#29700) * Prevent uninitialized value warning on search result pages with no query (#29699) * Hide user summary links in mobile UI, as there is no user summary page for mobile (#28788) * Always add the trailing delimiter when autocompleting multiple-entry objects, such as email addresses * Compress PNG images to decrease initial page load times * Avoid "That is already the current value" warning when changing between two queues with differing lifecycles but a same-name mapping * Don't nest <a> tags to User Summaries in queue watcher page * Require that saved searches have names in order to be created (#20210) * Give a proper error when attempting to merge a ticket into itself (#26407) * Searching for "ip version 6" no longer limits to ticket 6; the 6 is instead searched for in the subject. (#22470) * Give SystemError transactions their own CSS style * Fix ticket link autocompletion during ticket creation * Require that one or more addresses be provided to forward (#25308) * Respect the "color" attribute in HTML mail (#28389) * Rework the JS that prevented form resubmission; instead of disabling the submit button (which interacted poorly with the browser's back button), instead use an attribute on the form (#27489) * Squash warnings triggered by query builder when more than 50 different users had OwnTicket * Serve rich text editor JS with the rest of the compressed JS; this ensures that it is better cached Web administration * Allow external custom fields to have a "based on" category. * Hide the queue name, lifecycle, and disabled box on the edit page for the __Approvals queue; these must remain unchanged for Approvals functionality. * Correctly page user results in User Summary searches * Prevent warnings on Scrip edit pages if the user did not have global ShowTemplate rights Configuration options * Add a new option ($AllowLoginPasswordAutoComplete) to allow the browser to remember user passwords on RT's login screen (#29071) * Add new $DefaultSearchResultOrderBy and $DefaultSearchResultOrder options to control the global default ordering of tickets * When the stylesheet is set to an unknown style, default to rudder, not aileron (#29132) Server administration * Use one fewer database connections per rt-server process; this is most notable on FastCGI deployments, which spawn a number of rt-server processes * Default to connecting to sphinx via 127.0.0.1 instead of localhost on MySQL 5.5, due to http://sphinxsearch.com/bugs/view.php?id=1815 * rt-validator can now detect and fix links to Articles with the wrong $Organization set * Check that the version in sbin/rt-server matches the version in lib/RT/Generated.pm during server startup * Follow up to 3 HTTP redirects when POSTing to the mail gateway. This covers the common case of http: redirecting to https:, but the mail gateway referencing http: (#14114) * Return a status code 503 if we cannot connect to the database (#23332) Installation * When configuring, pull the primary group of the current user using perl, instead of `groups`, which may not list the primary group first. * Ensure that rt-test-dependencies re-execs itself using its full path, as module installations may have changed the directory (#29024) * Properly detect an existing database but missing schema in the web installer * On perl 5.19.3 and above, a more recent version of Symbol::Global::Name is required, due to core perl changes Upgrades * Bulletproof 4.0 Articles upgrade steps by dropping tables before attempting to create them * Correct documentation path in upgrade warning * In database upgrades, skip the "BACK UP BEFORE THIS STEP" warning if the --force option was provided, which gives no change to stop at that point. * Remove a warning in the optional time-worked-history.pl upgrade step REST * Allow arbitrary Content-Disposition in REST uploads (#19770) Developer * Add a comment warning about the use of the SetFieldsOnce callback in BuildFormatString; it will be removed in RT 4.4. * Fix behavior of RT::Date->AddDays when passed 0 days * Check POD of all files * Allow RT::Users->WhoBelongToGroups to optionally return unprivileged users * Provide hooks to implement a cache on MakeClicky * Document ExtractTicketId and ParseTicketId, as useful methods for local overrides * Update RT::CustomField->LoadByName, when called with a Queue argument, to return only ticket CFs; in 4.2, it also began finding queue CFs. This reverts to the behavior from 4.0. * The Articles URI implementation is now consistent with Ticket URIs; ->LocalURIPrefix does not contain /article/ * Allow @JSFiles to include files not under /static/js/ if they have a leading / * Add a generic style for reverse-color ticket titlebox tabs * Allow plugins to wrap the PSGI application in its entirety * Bulletproof role resolution for single-user roles * Win32 and IIS are not a supported platform; remove all lingering references to them * Allow ModifyAll.html's Default callback to change @results, like Modify.html * Make Widgets/Form/Select honor the Multiple flag (#12447) * Remove extraneous direct uses of Time::ParseDate (#24498) * Add a callback after Attachments on ticket display * Fix SetDisabled's return message on failure (#29802) * Refactor CSV export to allow its use by non-ticket collections Documentation * Updated parts of RT::StyleGuide * Document the --no-users and --no-groups options to rt-serializer more clearly * Add documentation for rt-validate-aliases * Remove misleading comment about "an rt-mailgate user" from rt-mailgate documentation * Remove ambiguity of direction of $CanonicalizeEmailAddressMatch and $CanonicalizeEmailAddressReplace * Update schema.dot for the ObjectScrips table, new in 4.2 * List SQLite in documentation as a possible database backend, for non-production use. * Update suggested backup strategy on MySQL to no longer require LOCK TABLES privileges (#22893) * Note that changing queue subject tags may require altering $EmailSubjectTagRegex * Suggest /etc/cron.d instead of root's crontab, for discoverability From http://bestpractical.com/release-notes/rt/4.2.3 This release is primarily a bugfix release; notable changes include: Administrator tasks * Avoid starting a FastCGI process manager in the common case of the FastCGI process being started by the webserver, and communicating over STDIN. This restores the behavior from 4.0, where the process name is the full path to rt-server.fcgi, and not the static string "perl-fcgi-pm" or "perl-fcgi". * Automatically clean out Mason cache when updated HTML is installed during upgrades; this should prevent a common class of errors. * Fix paths in rt-importer when importing from a serialized dump which was written to an absolute path. * Additional optional upgrade script for users upgrading from RT 3.8 who previously used RT::Extension::CustomField::Checkbox. * Pass characters, not bytes, to _EncodeLOB during de-serialization; this prevents invalid UTF-8 from a serialized dump from entering the new database. * Catch and warn of additional common misconfigurations of GPG/SMIME integration. * Prevent a possible infinite loop in rt-validator --resolve if Principal records were missing; default to forcing their creation. Localization * Localization updates from Launchpad. General user UI * Date and DateTime customfields now pass "mandatory" validation if unchanged. * "1970-01-01" is now treated as "unset" for purposes of Date and DateTime validation. * Add Date and DateTime fields to bulk update. * Don't conduct a user search if no string was entered. * Signal if a user is disabled at the top of User Summary pages. * Resolve regression in 4.2, which caused warnings during ticket creation when transaction custom fields were applied. * Respect transaction squelching during GPG/SMIME signing and encryption. Lack of public key for a squelched user will no longer trigger errors, for instance. * Resolve regression in 4.2, where the recipient squelching checkboxes did not properly synchronize state between users who appeared multiple times. * Adjust the bottom edge of rolled-up tabs in ticket pages. * Sort data groupings in charts numerically, not ASCIIbetically, if they all appear to be numbers. * Ensure that Sidebar / Body panes in dashboard configuration display in a consistent order on perl 5.18 and above. * For strict DOM compliance, move a "name" attribute on <div> to "data-name". * Prevent "Can't call method "DependsOn" on an undefined value" error in bulk update if tickets were deleted. * Show links to tickets which are not readable by the user as numbers, not as blank titles. * Add a "ticket-active" class, as well as the current status as a class, to ticket links on ticket display page. * Fix a regression in 4.2 which caused an error when a user with only limited rights (Watch or WatchAsAdminCc) removed themselves as a watcher from a ticket or queue. * Allow SeeCustomField on a single queue to show its custom fields during search if the search is limited to that queue. Documentation * Remove obsolete wording mentioning CPAN 1.84, which we guaranteed to already have a more recent version of, by way of perl 5.10.1. * Correct reminders documentation to suggest RT::Action::Notify, not RT::Action::SendEmail. * Documentation on writing extensions for RT. Admin interface * Fix "Queue" and "QueueId" columns in admin Scrips listing to emulate their display in 4.0. * Additional ModifyDropdownLimit in SelectOwnerDropdown to allow sites to increase the previously-hardcoded limit of 50 users in the drop-down before it switched to autocompletion. * Correctly style warnings about Articles needing configuration. * Resolve regression in 4.2 in admin interface, where the current group and rights tab is not preserved across rights submission. * Show static content roots in System Configuration, alongside Mason content roots. * Catch and warn of template compilation errors, such as unbalanced braces. Database * Improve right-checking query plan (at least on PostgreSQL 9.3) by de-duplicating ACL equivalence objects, and using the RT::System's id. * Upgrade steps from RT 4.0 -> 4.2 now DROP IF EXISTS tables and sequences before attempting to create them, except on Oracle. This resolves the common case of testing an upgrade before re-importing a backup atop it for the final upgrade, leaving the new tables still in place. * Fix a regression in 4.2 which caused rt-server to hold extra database handles open. For FastCGI processes, this was one extra per FastCGI process; for standalone servers, only one overall. Callbacks * MassageDisplayHeaders callback in ShowTransactionAttachments is now passed $ShowHeaders. * Callbacks in EditTransactionCustomFields are now passed $InTable. * MassageCustomFields callback in EditCustomField is now correctly passed $CustomFields. * Correct a typo in the documentation for MakeClicky callbacks. Developer * Provide and use a GetCustomFieldInputName() function to programmatically determine form field names from custom field objects. * Resolve a bug when associating unknown users with single-user roles; this primarily only affects Assets. * Allow consumers of /Elements/SimpleSearch to provide the placeholder text. * Default Stage for Scrips to be TransactionCreate; primarily for initialdata, but affects all callers of RT::Scrip->AddToObject. * Adjust etc/upgrade/shrink_transactions_table.pl to avoid new deprecation warnings. * Fix precedence errors of "return ... or ..." found by perl 5.19. * Allow consumers of EditCustomField to specify undef $Rows or $Cols to omit the respective attributes during form element rendering. * Prevent warnings on perl 5.19 and above. * Allow members to be added to groups during group creation in initialdata. * Prevent race conditions in 99-policy.t by skipping t/tmp/ and other volatile directories. * Pass Ticket object to ShowAttachments on Ticket/Forward.html, to allow for greater extensibility by providing more context. From http://bestpractical.com/release-notes/rt/4.2.2 This release is primarily a bugfix release; of particular note is that it contains schema changes for MySQL. Though the changes are limited, it is especially important to take, and verify you can recover from, a database backup prior to upgrading. Also notable is that this release fixes a bug in 4.2.0 and 4.2.1 where failures of the HTML-to-text conversion would silently cause mail to fail to be sent. When using the rich text editor, RT will also now quote the the HTML parts of email, and not simply their text equivalents. Other changes include: Documentation * Wording fixes in Shredder * Clean up examples in Lifecycles documentation * Document additional indexes that increase performance of Shredder * Replace a suggested GnuPG option with one which is not deprecated * Note that errors reported from the GnuPG infrastructure may be caused by GnuPG not being configured, but having been automatically enabled. Database * Ensure that even disabled scrips get the same id-to-name change that other scrips got during the 4.0 -> 4.2 upgrade. * On MySQL, alter the character set of all columns used to store email addresses to UTF-8 * Ensure that invalid byte sequences that may have snuck into the database previously (on earlier versions on MySQL, for instance) are not blindly interpreted as UTF-8 when retrieved from the database. As a result, invalid bytes will be returned from the API as the four characters "\xHH", where HH is the hexadecimal encoding of the byte. * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL, instead of merely all data not claiming to be "text/plain" * Additional warnings prevention on Oracle; tests now pass cleanly * Allow fully-automated database upgrades using --upgrade-from and --upgrade-to options to rt-setup-database * Clean out any remaining traces of RTFM that lingered in custom fields and custom field values that were disabled at the time of the previous upgrade step. * Bullet-proof a 3.8 -> 4.0 upgrade step for Scrips with no Condition Serializer/importer * Install rt-serializer and rt-importer into sbin/ * Ensure that incremental upgrade steps only run on incremental serializations, not all exports * Fix a runtime error in the incremental upgrade path to 4.2 * Ensure that inflated Users and Groups are created with the same id as their Principal * Disable in-memory record caching when serializing and importing to improve performance * Only search non-Disabled custom fields when looking up BasedOn in initialdata files * Set up logging properly; warnings are now displayed during serialization and importing Email * Don't die if HTML -> text conversion throws an error, which would silently prevent outgoing mail from being sent. Instead, fall back to just sending text/html with no text/plain * Replying to an HTML mail with the rich text editor will now quote the HTML part, not the equivalent text version. * Set a transfer encoding on outgoing dashboards; this resolves issues with long lines when using the Sendmail MTA. * Cope with mangled and overly-quoted recipient headers occasionally generated by Outlook. General user UI * Stop localizing custom field names, for consistency * Show a useful error on "show outgoing mail" if the user has no rights to see the page, rather than displaying an empty page. * Adjust UI to not block header on "show outgoing email" page * Hide the Take and Steal menu items if you already own the ticket, closing a regression in 4.2.0 and above. * Autocompletion custom fields now properly autocomplete when placed in custom field groupings * Improve rendering on Internet Explorer 6 * Fix cascaded custom fields on Internet Explorer 8 and below. * Fix third-level cascading custom fields, broken in 4.2.1 * Minor rendering bugs with Charts placed on homepages and dashboards * Whitelist "show outgoing email" and chart results from CSRF protection * RT 4.0.7 introduced a performance regression when building ticket searches that query Links; switch back to a much better-indexed query. * Fix "Clone ticket" functionality with Select-multiple custom fields. * Show the queue ID for the current queue in the ticket edit page, even if the user does not have SeeQueue; this prevents the user from accidentally changing the queue. * Respect custom field groupings on user preferences page Query Builder * Warnings avoidance for searches with more than 1000 results. * Allow IS NULL to search for dates which are unset * Properly quote CF names containing non-ASCII characters in query builder, broken since 4.2.0 * Add "UpdatedBy" TicketSQL limit Admin * Correct a package load order problem which prevented the web installer from working since 4.2.0 * Report the correct setting name in rt-validate-aliases * Fix real-time updating of Theme CSS on Internet Explorer 8 and below * Fix a minor display bug in the CF Admin pages, where the queue number instead of queue name would be displayed in requests shortly after server startup. * Add "Extra Info" as a possible field for "More About Requestor" REST * Allow searching for users, queues, and groups in REST * Prevent a server error when attempting to guess content-type in the REST interface. Development * Allow running tests with an explicit set of plugins enabled. * Custom Action and Condition packages (as supplied by extensions; these are not the text entry boxes in the UI) are now loaded at server startup time, to catch compile-time errors in such classes early as well as reducing RT's memory footprint on mod_perl. Previously, these errors would have logged errors only when their Scrip failed to fire. This restores the behavior found in RT 3.8, which was mistakenly removed in RT 4.0.0. * Additional callbacks, including in charts, and on ticket reply pages * Remove an unused Makefile target
2014-07-06 08:32:32 +02:00
share/rt4/data/docs/customizing/search_result_columns.pod
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/docs/customizing/styling_rt.pod
share/rt4/data/docs/customizing/templates.pod
share/rt4/data/docs/customizing/timezones_in_charts.pod
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/docs/dashboards.pod
Update to RT 4.2.11 RT 4.2.11 -- 2015-05-07 -------------------------- This release is a bugfix release; most notably, it improves indexing time for full-text search, as well as improving support for Apache 2.4 and MySQL 5.5. Interactive command-line tools (including upgrade tools) will now also default to displaying warnings to STDERR, to aid in awareness of potential errors. The complete list of changes includes: General user UI * If storing a transaction failed, note the failure obviously in the ticket history (#30419) * Make sub-menus accessible on screen-readers * Prevent Dashboard portlet from rendering with too many columns * Hint that a transaction is Correspondence, using red background, on Jumbo and Bulk Update pages as well. * Articles distinction between "no classes exist" and "none visible to user" (#30638) * Skip Articles Class selection page if there is only one valid option (#29975) * For consistency with other roles, don't attempt to send email notifications to owners that are disabled * Improve search performance when searching custom field values on users * Allow ModifyTicket to change nobody -> someone else, without OwnTicket * Allow HTML5 <s> and <del> tags for the replaced <strike> tag * Respect the user's chosen units for Time Worked across page loads, instead of always defaulting to minutes. (#17985) * In Jumbo, preserve ticket basics so in progress changes persist after returning to the page * Make elements styled as .button render the same as other buttons * Add print styles for button and .button that match other inputs Command-line * Default to enabling error warnings to the screen for interactive commands * Standardize --help, --quiet and --verbose options across tools * Allow GSSAPI authentication with bin/rt (#25074) Web Administration * Don't show rights on role groups rights list which are nonsensical (#30556) * Support setting multiply-valued custom fields during REST ticket creation * Fix an infinite loop in multiple-valued custom field parsing * Recover gracefully on template creation failure (#29021) * Provide a user-legible representation of the user's GPG key (#25376) * Ability to change back to "role" UsernameFormat * Consistently store un-encoded header data for forwards (#29714) Server Administration * Improve full-text indexing by 1-2 orders of magnitude, on both PostgreSQL and MySQL. * Warn if innodb_log_file_size would limit uploads to < 5M on MySQL 5.5 and later * Increase the warn threshold on max_allowed_packet to 5M * Validate lifecycle right name length * For convenience, allow using the distribution name instead of package name in Plugin(); for example: Plugin('RT-Extension-SLA') * Suggest explicit binlog_path for sphinx >= 1.10 * Drop DatabaseRequireSSL option that does nothing; replace with DatabaseExtraDSN option to allow passing of arbitrary additional database parameters to the database interface * Respect configure-time FontPath configuration * Configurable transaction suppression for EscalatePriority (#29465) * Switch from Oracle DBA-only tables to tables the user can inspect (#30393) * Properly handle large IN sql arguments by breaking them up in to separate statements Developer * Deprecate unused RT::Interface::CLI::debug sub * Standardize and simplify boilerplate for command-line options * Make rt-validator infinite loop checker actually work * Add 'mbox' option to $MailCommand which writes mbox-formatted output * Allow attributes to be set after object creation in initialdata files (#13036) * Do not set charset and body on multipart messages in ContentAsMIME (#23671) * Look harder for content in message/rfc822 parts * Allow creation of multipart/related via REST, by providing Content-IDs * Fold RT::Shredder code into core record classes * Skip Shredder tests on all non-SQLite databases * Built in HTTP Basic auth and htpasswd support in rt-apache tool * New callbacks for Ticket/Elements/ShowBasics, AfterTimeEstimated and AfterTimeWorked * Use %ARGS values in /Admin/Users/Modify.html to allow callbacks to modify them (#27655) * Allow passing SquelchMailTo to Ticket->Create * Explicitly depend on Class::Accessor::Fast not Class::Accessor * Add BodyClass parameter to Elements/Header so callbacks can more easily style only their own pages. Documentation * Extend the documentation to support Apache 2.4 deployment * Attempt to improve reliability in lighttpd by suggesting sockets instead of TCP connection * Information on finding and installing plugins * Information on the new rights interface in the UPGRADING doc (#29515) Internationalization * Localize EmailFrequency properties * Updated localizations (German, Spanish, French, Icelandic, Italian, Japanese, Lithuanian, Russian, Swedish, Traditional Chinese)
2015-05-18 15:35:30 +02:00
share/rt4/data/docs/extensions.pod
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/docs/extending/clickable_links.pod
share/rt4/data/docs/extending/external_custom_fields.pod
share/rt4/data/docs/extending/using_forms_widgets.pod
share/rt4/data/docs/full_text_indexing.pod
share/rt4/data/docs/glossary.pod
share/rt4/data/docs/hacking.pod
share/rt4/data/docs/images/action-decline.png
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/docs/images/customize-dashboards-menu.png
share/rt4/data/docs/images/dashboard-chart.png
share/rt4/data/docs/images/dashboard-content-invoices.png
share/rt4/data/docs/images/dashboard-search-sorting.png
share/rt4/data/docs/images/dashboard-subscription.png
share/rt4/data/docs/images/general-owner-chart.png
share/rt4/data/docs/images/general-owner-lastupdated-chart.png
share/rt4/data/docs/images/general-status-chart.png
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/docs/images/global-lifecycle-group-rights.png
share/rt4/data/docs/images/lifecycle-choices.png
share/rt4/data/docs/images/order-history-example.png
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/docs/images/queue-created-started-chart.png
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/docs/images/theme_editor_defaults.png
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/docs/incremental-export/README
share/rt4/data/docs/incremental-export/Record_Local.pm
share/rt4/data/docs/incremental-export/schema.mysql
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/docs/initialdata.pod
share/rt4/data/docs/network-diagram.svg
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/docs/reminders.pod
share/rt4/data/docs/reporting/feeds.pod
share/rt4/data/docs/rt_perl.pod
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/docs/schema.dot
share/rt4/data/docs/security.pod
share/rt4/data/docs/web_deployment.pod
Update to 4.2.5 from 4.2.1 Changelog: From http://bestpractical.com/release-notes/rt/4.2.5 This release is primarily a bugfix release; most notably, it explicitly updates a dependency to fix a previously-announced security vulnerability, resolves two serious bugs in the serializer, and fixes the "paste" feature in the Rich Text editor. Updated dependencies * Updated Email::Address::List dependency, to resolve CVE-2014-1474, as was previously announced in http://blog.bestpractical.com/2014/01/security-vulnerability-in-rt-42.html * Bump CGI dependency (under perl 5.20 and above, only) to quash warnings about CGI.pm's deprecation in core (#29053) Serializer/Importer * Serialize binary data as binary, not as UTF-8 codepoints; this fixes a regression introduced in 4.2.3 which corrupted all binary data in serialized data. * Serialize ObjectScrips when cloning, which had been mistakenly omitted; this only partially resolves #29949, as it does not address serialization of ObjectScrips when not cloning. General web UI * Force CKEDITOR_BASEPATH; this fixes errors during pasting into the Rich Text editor (#29780, #29987) * Ticket autocompletion (for links) is more predictable when completing on strings containing numbers (#25755) * Fix "Show Outgoing Email" and Reply/Comment/Forward links in Approvals (#29800) * Correctly decode text/html parts of old (RT 3.6.5 and prior) emails Internationalization * Updated localizations (German, Greek, Slovak, Lithuanian) Web administration * Display clean Stage name in ColumnMaps (#28739) * Add Scrips Select/Create menu, and maintain context on which list of Scrips the Select page should link to (#28787) * Granting rights to new groups no longer requires clicking in textbox twice in Firefox (#29911) Server administration * Log when Encode::HanExtra would be useful in decoding emails, and make use of it if it is available. * Squash warnings in 4.1.17 upgrade step (#29595) * Reorder DROP IF EXISTS on 4.1.1 Postgres upgrade step to drop sequence after dropping the table; avoids bugs on upgrading in a previously-upgraded database * Stop hardcoding the list of available themes, instead auto-detecting new themes as they are added (#14667) * Explicitly point to $AutocompleteOwners setting in warning that RT is switching to the autocompleter due to too many owners. * Remove caching of template object in rt-crontool; this fixes a bug where the same content would be sent on all tickets (#29454) * rt-fulltext-indexer now locks, to prevent more than one instance from running at once (#17423) Developer * Add BeforeMessageBox callback in ModifyAll.html for parity with Create.html and Update.html * BeforeCustomFields callback in ShowCustomFields now takes $Table parameter * Default callback in ShowTransaction can now modify $ShowBody * Add a RT::Date->IsSet method * Fix invalid ContextObject on RT::CustomField->LoadByName when passed Queue => 0; this led to invalid LookupType limits on later calls to ->LoadByName. * Generalize RT::CustomField->LoadByName to work with non-Queue context objects, and to optionally return globally-applied CFs and not Disabled CFs. * Tests now pass again using RT_TEST_WEB_HANDLER=inline * ->AddCustomFieldValues no longer allows adding repeated values (#4553) Documentation * Drop references to MySQL 4.1, as RT 4.2 requires MySQL 5.1 * Updated example plugins used in documentation, and suggest Plugin() over Set(@Plugins, ...) (#29978) * Documentation for ColumnMap From http://bestpractical.com/release-notes/rt/4.2.4 This release is primarily a bugfix release; notable changes include: Database changes * Add the AutoOpenInactive action for upgrades; clean installs of RT 4.2.0 or higher have this action already * Force Lifecycle and Disabled properties of the internal __Approvals queue to the values RT needs to function correctly Notable new features * If indexed full-text searching is enabled, the simple search will search in both Content and Subject. * Align headers of collections to their content, by default. This right-aligns the "#" header of ticket collections, for instance. * Send caching headers for all static content; this fixes a regression from RT 4.0, which correctly set caching headers on static images (#28640) * Re-order JS to optimize parallel resource fetching, and decrease load times * Allow LIKE and NOT LIKE with Status limits (#29654) Regression fixes * Resolve a regression in 4.2.3 wherein TITLE information was lost after parsing on the Advanced page (#29425) * Fix a regression in 4.2.2, which caused "select" custom fields to not pick up their defaults when cloning tickets (#29751) * Fix a regression in 4.2.2 which caused checkbox CFs to add the same value multiple times (#29392) * Fix a regression in 4.2.2 when categories were set on a CF without using the "based on" feature. * Show reminders without due dates if $OnlyOverdue is set; this fixes a regression from RT 4.0 Email * Use "white-space: pre-wrap" when inserting plain-text into HTML templates. This preserves line breaks but allows clients to wrap lines if need be. Localization * Updated localizations from Launchpad; new Persian translation * Better cluing of pluralization and quantified terms for translators * Remove untranslatable locstrings (#29798) * Fix extra/missing numbers in Czech localization (#29741) * Remove no longer translated right names from PO files * Disambiguate "M" for "month" vs "megabyte" General web UI * Better splitting of phrases with numbers in ticket link autocompletion * Autocomplete email addresses in Forward page (#28441) * Allow non-ASCII characters in passwords (#28784) * Add a "Reset" button to revert homepage portlet formatting to the system default * Remove uninitialized value warnings for upgrades from RT 3.8 (#17505) * Allow downloading attachments whose filenames contain a leading dot (#29700) * Prevent uninitialized value warning on search result pages with no query (#29699) * Hide user summary links in mobile UI, as there is no user summary page for mobile (#28788) * Always add the trailing delimiter when autocompleting multiple-entry objects, such as email addresses * Compress PNG images to decrease initial page load times * Avoid "That is already the current value" warning when changing between two queues with differing lifecycles but a same-name mapping * Don't nest <a> tags to User Summaries in queue watcher page * Require that saved searches have names in order to be created (#20210) * Give a proper error when attempting to merge a ticket into itself (#26407) * Searching for "ip version 6" no longer limits to ticket 6; the 6 is instead searched for in the subject. (#22470) * Give SystemError transactions their own CSS style * Fix ticket link autocompletion during ticket creation * Require that one or more addresses be provided to forward (#25308) * Respect the "color" attribute in HTML mail (#28389) * Rework the JS that prevented form resubmission; instead of disabling the submit button (which interacted poorly with the browser's back button), instead use an attribute on the form (#27489) * Squash warnings triggered by query builder when more than 50 different users had OwnTicket * Serve rich text editor JS with the rest of the compressed JS; this ensures that it is better cached Web administration * Allow external custom fields to have a "based on" category. * Hide the queue name, lifecycle, and disabled box on the edit page for the __Approvals queue; these must remain unchanged for Approvals functionality. * Correctly page user results in User Summary searches * Prevent warnings on Scrip edit pages if the user did not have global ShowTemplate rights Configuration options * Add a new option ($AllowLoginPasswordAutoComplete) to allow the browser to remember user passwords on RT's login screen (#29071) * Add new $DefaultSearchResultOrderBy and $DefaultSearchResultOrder options to control the global default ordering of tickets * When the stylesheet is set to an unknown style, default to rudder, not aileron (#29132) Server administration * Use one fewer database connections per rt-server process; this is most notable on FastCGI deployments, which spawn a number of rt-server processes * Default to connecting to sphinx via 127.0.0.1 instead of localhost on MySQL 5.5, due to http://sphinxsearch.com/bugs/view.php?id=1815 * rt-validator can now detect and fix links to Articles with the wrong $Organization set * Check that the version in sbin/rt-server matches the version in lib/RT/Generated.pm during server startup * Follow up to 3 HTTP redirects when POSTing to the mail gateway. This covers the common case of http: redirecting to https:, but the mail gateway referencing http: (#14114) * Return a status code 503 if we cannot connect to the database (#23332) Installation * When configuring, pull the primary group of the current user using perl, instead of `groups`, which may not list the primary group first. * Ensure that rt-test-dependencies re-execs itself using its full path, as module installations may have changed the directory (#29024) * Properly detect an existing database but missing schema in the web installer * On perl 5.19.3 and above, a more recent version of Symbol::Global::Name is required, due to core perl changes Upgrades * Bulletproof 4.0 Articles upgrade steps by dropping tables before attempting to create them * Correct documentation path in upgrade warning * In database upgrades, skip the "BACK UP BEFORE THIS STEP" warning if the --force option was provided, which gives no change to stop at that point. * Remove a warning in the optional time-worked-history.pl upgrade step REST * Allow arbitrary Content-Disposition in REST uploads (#19770) Developer * Add a comment warning about the use of the SetFieldsOnce callback in BuildFormatString; it will be removed in RT 4.4. * Fix behavior of RT::Date->AddDays when passed 0 days * Check POD of all files * Allow RT::Users->WhoBelongToGroups to optionally return unprivileged users * Provide hooks to implement a cache on MakeClicky * Document ExtractTicketId and ParseTicketId, as useful methods for local overrides * Update RT::CustomField->LoadByName, when called with a Queue argument, to return only ticket CFs; in 4.2, it also began finding queue CFs. This reverts to the behavior from 4.0. * The Articles URI implementation is now consistent with Ticket URIs; ->LocalURIPrefix does not contain /article/ * Allow @JSFiles to include files not under /static/js/ if they have a leading / * Add a generic style for reverse-color ticket titlebox tabs * Allow plugins to wrap the PSGI application in its entirety * Bulletproof role resolution for single-user roles * Win32 and IIS are not a supported platform; remove all lingering references to them * Allow ModifyAll.html's Default callback to change @results, like Modify.html * Make Widgets/Form/Select honor the Multiple flag (#12447) * Remove extraneous direct uses of Time::ParseDate (#24498) * Add a callback after Attachments on ticket display * Fix SetDisabled's return message on failure (#29802) * Refactor CSV export to allow its use by non-ticket collections Documentation * Updated parts of RT::StyleGuide * Document the --no-users and --no-groups options to rt-serializer more clearly * Add documentation for rt-validate-aliases * Remove misleading comment about "an rt-mailgate user" from rt-mailgate documentation * Remove ambiguity of direction of $CanonicalizeEmailAddressMatch and $CanonicalizeEmailAddressReplace * Update schema.dot for the ObjectScrips table, new in 4.2 * List SQLite in documentation as a possible database backend, for non-production use. * Update suggested backup strategy on MySQL to no longer require LOCK TABLES privileges (#22893) * Note that changing queue subject tags may require altering $EmailSubjectTagRegex * Suggest /etc/cron.d instead of root's crontab, for discoverability From http://bestpractical.com/release-notes/rt/4.2.3 This release is primarily a bugfix release; notable changes include: Administrator tasks * Avoid starting a FastCGI process manager in the common case of the FastCGI process being started by the webserver, and communicating over STDIN. This restores the behavior from 4.0, where the process name is the full path to rt-server.fcgi, and not the static string "perl-fcgi-pm" or "perl-fcgi". * Automatically clean out Mason cache when updated HTML is installed during upgrades; this should prevent a common class of errors. * Fix paths in rt-importer when importing from a serialized dump which was written to an absolute path. * Additional optional upgrade script for users upgrading from RT 3.8 who previously used RT::Extension::CustomField::Checkbox. * Pass characters, not bytes, to _EncodeLOB during de-serialization; this prevents invalid UTF-8 from a serialized dump from entering the new database. * Catch and warn of additional common misconfigurations of GPG/SMIME integration. * Prevent a possible infinite loop in rt-validator --resolve if Principal records were missing; default to forcing their creation. Localization * Localization updates from Launchpad. General user UI * Date and DateTime customfields now pass "mandatory" validation if unchanged. * "1970-01-01" is now treated as "unset" for purposes of Date and DateTime validation. * Add Date and DateTime fields to bulk update. * Don't conduct a user search if no string was entered. * Signal if a user is disabled at the top of User Summary pages. * Resolve regression in 4.2, which caused warnings during ticket creation when transaction custom fields were applied. * Respect transaction squelching during GPG/SMIME signing and encryption. Lack of public key for a squelched user will no longer trigger errors, for instance. * Resolve regression in 4.2, where the recipient squelching checkboxes did not properly synchronize state between users who appeared multiple times. * Adjust the bottom edge of rolled-up tabs in ticket pages. * Sort data groupings in charts numerically, not ASCIIbetically, if they all appear to be numbers. * Ensure that Sidebar / Body panes in dashboard configuration display in a consistent order on perl 5.18 and above. * For strict DOM compliance, move a "name" attribute on <div> to "data-name". * Prevent "Can't call method "DependsOn" on an undefined value" error in bulk update if tickets were deleted. * Show links to tickets which are not readable by the user as numbers, not as blank titles. * Add a "ticket-active" class, as well as the current status as a class, to ticket links on ticket display page. * Fix a regression in 4.2 which caused an error when a user with only limited rights (Watch or WatchAsAdminCc) removed themselves as a watcher from a ticket or queue. * Allow SeeCustomField on a single queue to show its custom fields during search if the search is limited to that queue. Documentation * Remove obsolete wording mentioning CPAN 1.84, which we guaranteed to already have a more recent version of, by way of perl 5.10.1. * Correct reminders documentation to suggest RT::Action::Notify, not RT::Action::SendEmail. * Documentation on writing extensions for RT. Admin interface * Fix "Queue" and "QueueId" columns in admin Scrips listing to emulate their display in 4.0. * Additional ModifyDropdownLimit in SelectOwnerDropdown to allow sites to increase the previously-hardcoded limit of 50 users in the drop-down before it switched to autocompletion. * Correctly style warnings about Articles needing configuration. * Resolve regression in 4.2 in admin interface, where the current group and rights tab is not preserved across rights submission. * Show static content roots in System Configuration, alongside Mason content roots. * Catch and warn of template compilation errors, such as unbalanced braces. Database * Improve right-checking query plan (at least on PostgreSQL 9.3) by de-duplicating ACL equivalence objects, and using the RT::System's id. * Upgrade steps from RT 4.0 -> 4.2 now DROP IF EXISTS tables and sequences before attempting to create them, except on Oracle. This resolves the common case of testing an upgrade before re-importing a backup atop it for the final upgrade, leaving the new tables still in place. * Fix a regression in 4.2 which caused rt-server to hold extra database handles open. For FastCGI processes, this was one extra per FastCGI process; for standalone servers, only one overall. Callbacks * MassageDisplayHeaders callback in ShowTransactionAttachments is now passed $ShowHeaders. * Callbacks in EditTransactionCustomFields are now passed $InTable. * MassageCustomFields callback in EditCustomField is now correctly passed $CustomFields. * Correct a typo in the documentation for MakeClicky callbacks. Developer * Provide and use a GetCustomFieldInputName() function to programmatically determine form field names from custom field objects. * Resolve a bug when associating unknown users with single-user roles; this primarily only affects Assets. * Allow consumers of /Elements/SimpleSearch to provide the placeholder text. * Default Stage for Scrips to be TransactionCreate; primarily for initialdata, but affects all callers of RT::Scrip->AddToObject. * Adjust etc/upgrade/shrink_transactions_table.pl to avoid new deprecation warnings. * Fix precedence errors of "return ... or ..." found by perl 5.19. * Allow consumers of EditCustomField to specify undef $Rows or $Cols to omit the respective attributes during form element rendering. * Prevent warnings on perl 5.19 and above. * Allow members to be added to groups during group creation in initialdata. * Prevent race conditions in 99-policy.t by skipping t/tmp/ and other volatile directories. * Pass Ticket object to ShowAttachments on Ticket/Forward.html, to allow for greater extensibility by providing more context. From http://bestpractical.com/release-notes/rt/4.2.2 This release is primarily a bugfix release; of particular note is that it contains schema changes for MySQL. Though the changes are limited, it is especially important to take, and verify you can recover from, a database backup prior to upgrading. Also notable is that this release fixes a bug in 4.2.0 and 4.2.1 where failures of the HTML-to-text conversion would silently cause mail to fail to be sent. When using the rich text editor, RT will also now quote the the HTML parts of email, and not simply their text equivalents. Other changes include: Documentation * Wording fixes in Shredder * Clean up examples in Lifecycles documentation * Document additional indexes that increase performance of Shredder * Replace a suggested GnuPG option with one which is not deprecated * Note that errors reported from the GnuPG infrastructure may be caused by GnuPG not being configured, but having been automatically enabled. Database * Ensure that even disabled scrips get the same id-to-name change that other scrips got during the 4.0 -> 4.2 upgrade. * On MySQL, alter the character set of all columns used to store email addresses to UTF-8 * Ensure that invalid byte sequences that may have snuck into the database previously (on earlier versions on MySQL, for instance) are not blindly interpreted as UTF-8 when retrieved from the database. As a result, invalid bytes will be returned from the API as the four characters "\xHH", where HH is the hexadecimal encoding of the byte. * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL, instead of merely all data not claiming to be "text/plain" * Additional warnings prevention on Oracle; tests now pass cleanly * Allow fully-automated database upgrades using --upgrade-from and --upgrade-to options to rt-setup-database * Clean out any remaining traces of RTFM that lingered in custom fields and custom field values that were disabled at the time of the previous upgrade step. * Bullet-proof a 3.8 -> 4.0 upgrade step for Scrips with no Condition Serializer/importer * Install rt-serializer and rt-importer into sbin/ * Ensure that incremental upgrade steps only run on incremental serializations, not all exports * Fix a runtime error in the incremental upgrade path to 4.2 * Ensure that inflated Users and Groups are created with the same id as their Principal * Disable in-memory record caching when serializing and importing to improve performance * Only search non-Disabled custom fields when looking up BasedOn in initialdata files * Set up logging properly; warnings are now displayed during serialization and importing Email * Don't die if HTML -> text conversion throws an error, which would silently prevent outgoing mail from being sent. Instead, fall back to just sending text/html with no text/plain * Replying to an HTML mail with the rich text editor will now quote the HTML part, not the equivalent text version. * Set a transfer encoding on outgoing dashboards; this resolves issues with long lines when using the Sendmail MTA. * Cope with mangled and overly-quoted recipient headers occasionally generated by Outlook. General user UI * Stop localizing custom field names, for consistency * Show a useful error on "show outgoing mail" if the user has no rights to see the page, rather than displaying an empty page. * Adjust UI to not block header on "show outgoing email" page * Hide the Take and Steal menu items if you already own the ticket, closing a regression in 4.2.0 and above. * Autocompletion custom fields now properly autocomplete when placed in custom field groupings * Improve rendering on Internet Explorer 6 * Fix cascaded custom fields on Internet Explorer 8 and below. * Fix third-level cascading custom fields, broken in 4.2.1 * Minor rendering bugs with Charts placed on homepages and dashboards * Whitelist "show outgoing email" and chart results from CSRF protection * RT 4.0.7 introduced a performance regression when building ticket searches that query Links; switch back to a much better-indexed query. * Fix "Clone ticket" functionality with Select-multiple custom fields. * Show the queue ID for the current queue in the ticket edit page, even if the user does not have SeeQueue; this prevents the user from accidentally changing the queue. * Respect custom field groupings on user preferences page Query Builder * Warnings avoidance for searches with more than 1000 results. * Allow IS NULL to search for dates which are unset * Properly quote CF names containing non-ASCII characters in query builder, broken since 4.2.0 * Add "UpdatedBy" TicketSQL limit Admin * Correct a package load order problem which prevented the web installer from working since 4.2.0 * Report the correct setting name in rt-validate-aliases * Fix real-time updating of Theme CSS on Internet Explorer 8 and below * Fix a minor display bug in the CF Admin pages, where the queue number instead of queue name would be displayed in requests shortly after server startup. * Add "Extra Info" as a possible field for "More About Requestor" REST * Allow searching for users, queues, and groups in REST * Prevent a server error when attempting to guess content-type in the REST interface. Development * Allow running tests with an explicit set of plugins enabled. * Custom Action and Condition packages (as supplied by extensions; these are not the text entry boxes in the UI) are now loaded at server startup time, to catch compile-time errors in such classes early as well as reducing RT's memory footprint on mod_perl. Previously, these errors would have logged errors only when their Scrip failed to fire. This restores the behavior found in RT 3.8, which was mistakenly removed in RT 4.0.0. * Additional callbacks, including in charts, and on ticket reply pages * Remove an unused Makefile target
2014-07-06 08:32:32 +02:00
share/rt4/data/docs/writing_extensions.pod
Update to 4.2.10 Changelog: RT 4.2.10 -- 2015-02-26 ----------------------- RT 4.2.10 contains important security fixes, as well as minor bugfixes. This release is primarily a security release; it addresses CVE-014-9472, a denial-of-service via RT's email gateway, as well as CVE-2015-1165 and CVE-2015-1464, which allow for information disclosure and session hijacking via RT's RSS feeds. As part of these security updates, RT's dependency on the Encode module has been changed, to Encode 2.64. If upgrading, be sure to run rt-test-dependencies to verify that your installed version of Encode meets this requirement; if not, you will need to install a newer version from CPAN. This release is also a bugfix release; most notably, it addresses a bug which causes RT to generate blank outgoing text/plain parts. This fix requires installing the HTML::FormatExternal module, and having an external tool (w3m, elinks, etc) installed on the server. It also introduces indexed full-text searching for MySQL without the need to recompile MySQL to use the external Sphinx tool; instead, a MyISAM table is used for indexing. On MySQL 5.6 and above, an additional InnoDB table can also be used. The complete list of changes includes: General user UI * Speed up the default simple search on all FTS-enabled installs by not OR'ing it with a Subject match. This returns equivalent results for almost all tickets, and allows the database to make full use of the FTS index. * Pressing enter in user preference form fields no longer instead resets the auth token (#19431) * Pressing enter in ticket create and modify form fields now creates or updates the ticket, instead being equivalent to "add more attachments", or the "search" on People pages (#19431) * Properly encode headers in forwarded emails that contain non-ASCII text (#29753) * Allow users to customize visibility of chart/table/TicketSQL in saved charts * Allow groups to be added as requestors on tickets * Perform group searches case-insensitively on People page (#27835) * Ticket create transactions for tickets created via the web UI now contain mocked-up From, To, and Date headers; this causes them to render more correctly when forwarded * Update wording of error message for saved searches without a description (#30435) * Flush TSV download every 10 rows, for responsiveness * Retain values in Quick Create on homepage if it fails (#19431) * Limit the custom field value autocomplete to 10 values, like other autocompletes (#30190) * Fix a regression in 4.0.20/4.2.4 which caused some users to have blank homepages (#30106) * Fix styling on "unread messages" box on Ballard and Web2 themes * Fix format of Date headers in RSS feeds (#29712) * Adjust width of transaction date to accommodate all date formats (#30176) * Allow searching for tickets by queue lifecycle Command-line * Fix server name displayed at password prompt when RT is deployed at a non-root path like /rt (#22708) Admin * If the optional HTML::FormatExternal module is installed, use w3m, elinks, links, html2text, or lynx to format HTML to text. This addresses problems with the pure-Perl HTML-to-text converted which resulted in blank outgoing emails. (#30176) * Add support for native (non-Sphinx) indexed full-text search on MySQL. This uses the InnoDB fulltext engine on MySQL 5.6, and an additional MyISAM table on prior versions of MySQL. * Support MySQL database names with dashes in them (#7568) * Properly escape quotes and backslashes in config options in web installer (#29990) * Increase length of template title form input * Clarify wording on updating old Organization values by rt-validator * Resolve a runtime error for SMIME without secret keys (#30436) * Empty email addresses are no longer caught as being "an RT address" if there exist queues without Correspond addresses set (#18380) * Allow Parents/Children/Members/MemberOf in CreateTickets action * Allow RT-Originator to be overridden in templates * Ensure that HTML-encoded entities are indexed in FTS * Fix uninitialized value warnings from charts grouped by date * Remove no-op $CanonicalizeOnCreate configuration variable; RT::User->CanonicalizeUserInfo is always called * Make NotifyGroup action respect AlwaysNotifyActor argument * Fix X-RT-Interface header on incoming email on existent tickets * Warn on startup if queues have invalid lifecycles set (#28352) Developer * Add AfterHeaders callback to ShowMessageHeaders * Update all upgrade steps to use .in files (#18856) * Add policy tests to enforce the new upgrade step standards * Remove +x bit from multiple non-executable files * Make Obfuscate callback in configuration options be passed the current user, as was documented * Remove obsolete _CacheConfig parameters * Preferentially use IN rather than multiple OR clauses * Respect RowsPerPage for external custom field values * Localize default statuses from RT_Config.pm, instead of hardcoding * Add callbacks within Dates box after each type of Date * Pass the CustomFieldObj down to CustomFieldValue objects intact, so its ContextObj can be inspected; this is particularly useful for external custom fields. * Allow more than one right per @ACL in initialdata * Don't hardcode share/html in tests, for non-default layouts * Base detection of new themes on presence of main.css file, not base.css file (#30554) * Allow for relative "lib" in @INC when running tests * Allow EditComponentName customfield callback to alter Rows/Cols values Serializer/importer * Memory usage improvements in both serialization and import * Templates, Scrips, and ObjectScrips now serialize correctly when not cloning Documentation * Document how to enable un-indexed full-text-search, and its drawbacks * Note that after restoring from backups, PostgreSQL may need to have statistics updated * New documentation on writing portlets * Add an =pod directive so the first paragraph of UPGRADING is not skipped * Clarify when UPGRADING-x.y steps should be run * Better document known bugs with Sphinx FTS * Add missing semicolon on Shredder suggested indexes
2015-03-01 22:25:17 +01:00
share/rt4/data/docs/writing_portlets.pod
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/fonts/Droid.README
share/rt4/data/fonts/DroidSans.ttf
share/rt4/data/fonts/DroidSansFallback.ttf
share/rt4/data/html/Admin/Articles/Classes/CustomFields.html
share/rt4/data/html/Admin/Articles/Classes/GroupRights.html
share/rt4/data/html/Admin/Articles/Classes/Modify.html
share/rt4/data/html/Admin/Articles/Classes/Objects.html
share/rt4/data/html/Admin/Articles/Classes/Topics.html
share/rt4/data/html/Admin/Articles/Classes/UserRights.html
share/rt4/data/html/Admin/Articles/Classes/index.html
share/rt4/data/html/Admin/Articles/Elements/Topics
share/rt4/data/html/Admin/Articles/index.html
share/rt4/data/html/Admin/CustomFields/GroupRights.html
share/rt4/data/html/Admin/CustomFields/Modify.html
share/rt4/data/html/Admin/CustomFields/Objects.html
share/rt4/data/html/Admin/CustomFields/UserRights.html
share/rt4/data/html/Admin/CustomFields/index.html
share/rt4/data/html/Admin/Elements/AddCustomFieldValue
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Admin/Elements/ConfigureDashboardsInMenu
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Admin/Elements/ConfigureMyRT
share/rt4/data/html/Admin/Elements/EditCustomField
share/rt4/data/html/Admin/Elements/EditCustomFieldValues
share/rt4/data/html/Admin/Elements/EditCustomFieldValuesSource
share/rt4/data/html/Admin/Elements/EditCustomFields
share/rt4/data/html/Admin/Elements/EditQueueWatcherGroup
share/rt4/data/html/Admin/Elements/EditQueueWatchers
share/rt4/data/html/Admin/Elements/EditRights
share/rt4/data/html/Admin/Elements/EditRightsCategoryTabs
share/rt4/data/html/Admin/Elements/EditScrips
share/rt4/data/html/Admin/Elements/EditTemplates
share/rt4/data/html/Admin/Elements/Header
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Admin/Elements/LoggingSummary
share/rt4/data/html/Admin/Elements/MembershipsPage
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Admin/Elements/ModifyTemplate
share/rt4/data/html/Admin/Elements/Portal
share/rt4/data/html/Admin/Elements/SelectCustomField
share/rt4/data/html/Admin/Elements/SelectCustomFieldLookupType
share/rt4/data/html/Admin/Elements/SelectCustomFieldRenderType
share/rt4/data/html/Admin/Elements/SelectCustomFieldType
share/rt4/data/html/Admin/Elements/SelectGroups
share/rt4/data/html/Admin/Elements/SelectNewGroupMembers
share/rt4/data/html/Admin/Elements/SelectScripAction
share/rt4/data/html/Admin/Elements/SelectScripCondition
share/rt4/data/html/Admin/Elements/SelectStage
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Admin/Elements/SelectStageForAdded
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Admin/Elements/SelectUsers
share/rt4/data/html/Admin/Elements/ShowKeyInfo
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Admin/Elements/UpgradeHistory
share/rt4/data/html/Admin/Elements/UpgradeHistoryRow
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Admin/Global/CustomFields/Class-Article.html
share/rt4/data/html/Admin/Global/CustomFields/Groups.html
share/rt4/data/html/Admin/Global/CustomFields/Queue-Tickets.html
share/rt4/data/html/Admin/Global/CustomFields/Queue-Transactions.html
share/rt4/data/html/Admin/Global/CustomFields/Queues.html
share/rt4/data/html/Admin/Global/CustomFields/Users.html
share/rt4/data/html/Admin/Global/CustomFields/index.html
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Admin/Global/DashboardsInMenu.html
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Admin/Global/GroupRights.html
share/rt4/data/html/Admin/Global/MyRT.html
share/rt4/data/html/Admin/Global/Scrips.html
share/rt4/data/html/Admin/Global/Template.html
share/rt4/data/html/Admin/Global/Templates.html
share/rt4/data/html/Admin/Global/Topics.html
share/rt4/data/html/Admin/Global/UserRights.html
share/rt4/data/html/Admin/Global/index.html
share/rt4/data/html/Admin/Groups/GroupRights.html
share/rt4/data/html/Admin/Groups/History.html
share/rt4/data/html/Admin/Groups/Members.html
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Admin/Groups/Memberships.html
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Admin/Groups/Modify.html
share/rt4/data/html/Admin/Groups/UserRights.html
share/rt4/data/html/Admin/Groups/index.html
share/rt4/data/html/Admin/Queues/CustomField.html
share/rt4/data/html/Admin/Queues/CustomFields.html
share/rt4/data/html/Admin/Queues/GroupRights.html
share/rt4/data/html/Admin/Queues/History.html
share/rt4/data/html/Admin/Queues/Modify.html
share/rt4/data/html/Admin/Queues/People.html
share/rt4/data/html/Admin/Queues/Scrips.html
share/rt4/data/html/Admin/Queues/Template.html
share/rt4/data/html/Admin/Queues/Templates.html
share/rt4/data/html/Admin/Queues/UserRights.html
share/rt4/data/html/Admin/Queues/index.html
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Admin/Scrips/Create.html
share/rt4/data/html/Admin/Scrips/Elements/EditBasics
share/rt4/data/html/Admin/Scrips/Elements/EditCustomCode
share/rt4/data/html/Admin/Scrips/Elements/SelectTemplate
share/rt4/data/html/Admin/Scrips/Modify.html
share/rt4/data/html/Admin/Scrips/Objects.html
share/rt4/data/html/Admin/Scrips/index.html
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Admin/Tools/Configuration.html
share/rt4/data/html/Admin/Tools/Queries.html
share/rt4/data/html/Admin/Tools/Shredder/Dumps/dhandler
share/rt4/data/html/Admin/Tools/Shredder/Elements/DumpFileLink
share/rt4/data/html/Admin/Tools/Shredder/Elements/Error/NoRights
share/rt4/data/html/Admin/Tools/Shredder/Elements/Error/NoStorage
share/rt4/data/html/Admin/Tools/Shredder/Elements/Object/RT--Attachment
share/rt4/data/html/Admin/Tools/Shredder/Elements/Object/RT--Ticket
share/rt4/data/html/Admin/Tools/Shredder/Elements/Object/RT--User
share/rt4/data/html/Admin/Tools/Shredder/Elements/ObjectCheckBox
share/rt4/data/html/Admin/Tools/Shredder/Elements/PluginArguments
share/rt4/data/html/Admin/Tools/Shredder/Elements/PluginHelp
share/rt4/data/html/Admin/Tools/Shredder/Elements/SelectObjects
share/rt4/data/html/Admin/Tools/Shredder/Elements/SelectPlugin
share/rt4/data/html/Admin/Tools/Shredder/autohandler
share/rt4/data/html/Admin/Tools/Shredder/index.html
share/rt4/data/html/Admin/Tools/Theme.html
share/rt4/data/html/Admin/Tools/index.html
share/rt4/data/html/Admin/Users/CustomFields.html
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Admin/Users/DashboardsInMenu.html
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Admin/Users/History.html
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Admin/Users/Keys.html
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Admin/Users/Memberships.html
share/rt4/data/html/Admin/Users/Modify.html
share/rt4/data/html/Admin/Users/MyRT.html
share/rt4/data/html/Admin/Users/index.html
share/rt4/data/html/Admin/autohandler
share/rt4/data/html/Admin/index.html
share/rt4/data/html/Approvals/Display.html
share/rt4/data/html/Approvals/Elements/Approve
share/rt4/data/html/Approvals/Elements/PendingMyApproval
share/rt4/data/html/Approvals/Elements/ShowDependency
share/rt4/data/html/Approvals/autohandler
share/rt4/data/html/Approvals/index.html
share/rt4/data/html/Articles/Article/Delete.html
share/rt4/data/html/Articles/Article/Display.html
share/rt4/data/html/Articles/Article/Edit.html
share/rt4/data/html/Articles/Article/Elements/EditBasics
share/rt4/data/html/Articles/Article/Elements/EditCustomFields
share/rt4/data/html/Articles/Article/Elements/EditLinks
share/rt4/data/html/Articles/Article/Elements/EditTopics
share/rt4/data/html/Articles/Article/Elements/LinkEntryInstructions
share/rt4/data/html/Articles/Article/Elements/Preformatted
share/rt4/data/html/Articles/Article/Elements/SearchByCustomField
share/rt4/data/html/Articles/Article/Elements/SelectSavedSearches
share/rt4/data/html/Articles/Article/Elements/SelectSearchPrivacy
share/rt4/data/html/Articles/Article/Elements/ShowLinks
share/rt4/data/html/Articles/Article/Elements/ShowSavedSearches
share/rt4/data/html/Articles/Article/Elements/ShowSearchCriteria
share/rt4/data/html/Articles/Article/Elements/ShowTopics
share/rt4/data/html/Articles/Article/ExtractFromTicket.html
share/rt4/data/html/Articles/Article/ExtractIntoClass.html
share/rt4/data/html/Articles/Article/ExtractIntoTopic.html
share/rt4/data/html/Articles/Article/History.html
share/rt4/data/html/Articles/Article/PreCreate.html
share/rt4/data/html/Articles/Article/Search.html
share/rt4/data/html/Articles/Elements/BeforeMessageBox
share/rt4/data/html/Articles/Elements/CheckSkipCreate
share/rt4/data/html/Articles/Elements/CreateArticle
share/rt4/data/html/Articles/Elements/GotoArticle
share/rt4/data/html/Articles/Elements/IncludeArticle
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Articles/Elements/MaybeNeedsSetup
share/rt4/data/html/Articles/Elements/NeedsSetup
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Articles/Elements/NewestArticles
share/rt4/data/html/Articles/Elements/QuickSearch
share/rt4/data/html/Articles/Elements/SelectClass
share/rt4/data/html/Articles/Elements/ShowTopic
share/rt4/data/html/Articles/Elements/ShowTopicLink
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Articles/Elements/SubjectOverride
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Articles/Elements/UpdatedArticles
share/rt4/data/html/Articles/Topics.html
share/rt4/data/html/Articles/index.html
share/rt4/data/html/Dashboards/Elements/DashboardsForObject
share/rt4/data/html/Dashboards/Elements/Deleted
share/rt4/data/html/Dashboards/Elements/HiddenSearches
share/rt4/data/html/Dashboards/Elements/ListOfDashboards
share/rt4/data/html/Dashboards/Elements/SelectPrivacy
share/rt4/data/html/Dashboards/Elements/ShowDashboards
share/rt4/data/html/Dashboards/Elements/ShowPortlet/component
share/rt4/data/html/Dashboards/Elements/ShowPortlet/dashboard
share/rt4/data/html/Dashboards/Elements/ShowPortlet/search
share/rt4/data/html/Dashboards/Modify.html
share/rt4/data/html/Dashboards/Queries.html
share/rt4/data/html/Dashboards/Render.html
share/rt4/data/html/Dashboards/Subscription.html
share/rt4/data/html/Dashboards/dhandler
share/rt4/data/html/Dashboards/index.html
share/rt4/data/html/Download/CustomFieldValue/dhandler
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/AddLinks
share/rt4/data/html/Elements/BulkCustomFields
share/rt4/data/html/Elements/BulkLinks
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/CSRF
share/rt4/data/html/Elements/Callback
share/rt4/data/html/Elements/Checkbox
share/rt4/data/html/Elements/CollectionAsTable/Header
share/rt4/data/html/Elements/CollectionAsTable/ParseFormat
share/rt4/data/html/Elements/CollectionAsTable/Row
share/rt4/data/html/Elements/CollectionList
share/rt4/data/html/Elements/CollectionListPaging
share/rt4/data/html/Elements/ColumnMap
share/rt4/data/html/Elements/CreateTicket
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/Crypt/KeyIssues
share/rt4/data/html/Elements/Crypt/SelectKeyForEncryption
share/rt4/data/html/Elements/Crypt/SelectKeyForSigning
share/rt4/data/html/Elements/Crypt/SignEncryptWidget
share/rt4/data/html/Elements/CryptStatus
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/Dashboards
share/rt4/data/html/Elements/EditCustomField
share/rt4/data/html/Elements/EditCustomFieldAutocomplete
share/rt4/data/html/Elements/EditCustomFieldBinary
share/rt4/data/html/Elements/EditCustomFieldCombobox
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/EditCustomFieldCustomGroupings
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/EditCustomFieldDate
share/rt4/data/html/Elements/EditCustomFieldDateTime
share/rt4/data/html/Elements/EditCustomFieldFreeform
share/rt4/data/html/Elements/EditCustomFieldIPAddress
share/rt4/data/html/Elements/EditCustomFieldIPAddressRange
share/rt4/data/html/Elements/EditCustomFieldImage
share/rt4/data/html/Elements/EditCustomFieldSelect
share/rt4/data/html/Elements/EditCustomFieldText
share/rt4/data/html/Elements/EditCustomFieldWikitext
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/EditCustomFields
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/EditLinks
share/rt4/data/html/Elements/EditPassword
share/rt4/data/html/Elements/EditTimeValue
share/rt4/data/html/Elements/EmailInput
share/rt4/data/html/Elements/Error
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/FindUser
share/rt4/data/html/Elements/FoldStanzaJS
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/Footer
share/rt4/data/html/Elements/Framekiller
share/rt4/data/html/Elements/GotoTicket
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/GotoUser
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/Header
share/rt4/data/html/Elements/HeaderJavascript
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/JavascriptConfig
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/ListActions
share/rt4/data/html/Elements/ListMenu
share/rt4/data/html/Elements/Login
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/LoginHelp
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/LoginRedirectWarning
share/rt4/data/html/Elements/Logo
share/rt4/data/html/Elements/MakeClicky
share/rt4/data/html/Elements/Menu
share/rt4/data/html/Elements/MessageBox
share/rt4/data/html/Elements/MyAdminQueues
share/rt4/data/html/Elements/MyRT
share/rt4/data/html/Elements/MyReminders
share/rt4/data/html/Elements/MySupportQueues
share/rt4/data/html/Elements/PageLayout
share/rt4/data/html/Elements/PersonalQuickbar
share/rt4/data/html/Elements/QueriesAsComment
share/rt4/data/html/Elements/QueryString
share/rt4/data/html/Elements/QueueSummaryByLifecycle
share/rt4/data/html/Elements/QueueSummaryByStatus
share/rt4/data/html/Elements/QuickCreate
share/rt4/data/html/Elements/Quicksearch
share/rt4/data/html/Elements/RT__Article/ColumnMap
share/rt4/data/html/Elements/RT__Class/ColumnMap
share/rt4/data/html/Elements/RT__CustomField/ColumnMap
share/rt4/data/html/Elements/RT__Dashboard/ColumnMap
share/rt4/data/html/Elements/RT__Group/ColumnMap
share/rt4/data/html/Elements/RT__Queue/ColumnMap
share/rt4/data/html/Elements/RT__SavedSearch/ColumnMap
share/rt4/data/html/Elements/RT__Scrip/ColumnMap
share/rt4/data/html/Elements/RT__Template/ColumnMap
share/rt4/data/html/Elements/RT__Ticket/ColumnMap
share/rt4/data/html/Elements/RT__User/ColumnMap
share/rt4/data/html/Elements/Refresh
share/rt4/data/html/Elements/RefreshHomepage
share/rt4/data/html/Elements/SavedSearches
share/rt4/data/html/Elements/ScrubHTML
share/rt4/data/html/Elements/Section
share/rt4/data/html/Elements/SelectAttachmentField
share/rt4/data/html/Elements/SelectBoolean
share/rt4/data/html/Elements/SelectCustomFieldOperator
share/rt4/data/html/Elements/SelectCustomFieldValue
share/rt4/data/html/Elements/SelectDate
share/rt4/data/html/Elements/SelectDateRelation
share/rt4/data/html/Elements/SelectDateType
share/rt4/data/html/Elements/SelectEqualityOperator
share/rt4/data/html/Elements/SelectGroups
share/rt4/data/html/Elements/SelectIPRelation
share/rt4/data/html/Elements/SelectLang
share/rt4/data/html/Elements/SelectMatch
share/rt4/data/html/Elements/SelectNewTicketQueue
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/SelectObject
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/SelectOwner
share/rt4/data/html/Elements/SelectOwnerAutocomplete
share/rt4/data/html/Elements/SelectOwnerDropdown
share/rt4/data/html/Elements/SelectPriority
share/rt4/data/html/Elements/SelectQueue
share/rt4/data/html/Elements/SelectResultsPerPage
share/rt4/data/html/Elements/SelectStatus
share/rt4/data/html/Elements/SelectTimeUnits
share/rt4/data/html/Elements/SelectTimezone
share/rt4/data/html/Elements/SelectUsers
share/rt4/data/html/Elements/SelectWatcherType
share/rt4/data/html/Elements/SetupSessionCookie
share/rt4/data/html/Elements/ShowCustomFieldBinary
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/ShowCustomFieldCustomGroupings
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/ShowCustomFieldDate
share/rt4/data/html/Elements/ShowCustomFieldDateTime
share/rt4/data/html/Elements/ShowCustomFieldImage
share/rt4/data/html/Elements/ShowCustomFieldText
share/rt4/data/html/Elements/ShowCustomFieldWikitext
share/rt4/data/html/Elements/ShowCustomFields
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/ShowHistory
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/ShowLink
share/rt4/data/html/Elements/ShowLinks
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/ShowLinksOfType
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/ShowMemberships
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/ShowMessageHeaders
share/rt4/data/html/Elements/ShowMessageStanza
share/rt4/data/html/Elements/ShowPrincipal
share/rt4/data/html/Elements/ShowRecord
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/ShowRelationLabel
share/rt4/data/html/Elements/ShowReminders
share/rt4/data/html/Elements/ShowSearch
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Elements/ShowTransaction
share/rt4/data/html/Elements/ShowTransactionAttachments
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/ShowUser
share/rt4/data/html/Elements/ShowUserEmailFrequency
share/rt4/data/html/Elements/SimpleSearch
share/rt4/data/html/Elements/Submit
Update to 4.2.5 from 4.2.1 Changelog: From http://bestpractical.com/release-notes/rt/4.2.5 This release is primarily a bugfix release; most notably, it explicitly updates a dependency to fix a previously-announced security vulnerability, resolves two serious bugs in the serializer, and fixes the "paste" feature in the Rich Text editor. Updated dependencies * Updated Email::Address::List dependency, to resolve CVE-2014-1474, as was previously announced in http://blog.bestpractical.com/2014/01/security-vulnerability-in-rt-42.html * Bump CGI dependency (under perl 5.20 and above, only) to quash warnings about CGI.pm's deprecation in core (#29053) Serializer/Importer * Serialize binary data as binary, not as UTF-8 codepoints; this fixes a regression introduced in 4.2.3 which corrupted all binary data in serialized data. * Serialize ObjectScrips when cloning, which had been mistakenly omitted; this only partially resolves #29949, as it does not address serialization of ObjectScrips when not cloning. General web UI * Force CKEDITOR_BASEPATH; this fixes errors during pasting into the Rich Text editor (#29780, #29987) * Ticket autocompletion (for links) is more predictable when completing on strings containing numbers (#25755) * Fix "Show Outgoing Email" and Reply/Comment/Forward links in Approvals (#29800) * Correctly decode text/html parts of old (RT 3.6.5 and prior) emails Internationalization * Updated localizations (German, Greek, Slovak, Lithuanian) Web administration * Display clean Stage name in ColumnMaps (#28739) * Add Scrips Select/Create menu, and maintain context on which list of Scrips the Select page should link to (#28787) * Granting rights to new groups no longer requires clicking in textbox twice in Firefox (#29911) Server administration * Log when Encode::HanExtra would be useful in decoding emails, and make use of it if it is available. * Squash warnings in 4.1.17 upgrade step (#29595) * Reorder DROP IF EXISTS on 4.1.1 Postgres upgrade step to drop sequence after dropping the table; avoids bugs on upgrading in a previously-upgraded database * Stop hardcoding the list of available themes, instead auto-detecting new themes as they are added (#14667) * Explicitly point to $AutocompleteOwners setting in warning that RT is switching to the autocompleter due to too many owners. * Remove caching of template object in rt-crontool; this fixes a bug where the same content would be sent on all tickets (#29454) * rt-fulltext-indexer now locks, to prevent more than one instance from running at once (#17423) Developer * Add BeforeMessageBox callback in ModifyAll.html for parity with Create.html and Update.html * BeforeCustomFields callback in ShowCustomFields now takes $Table parameter * Default callback in ShowTransaction can now modify $ShowBody * Add a RT::Date->IsSet method * Fix invalid ContextObject on RT::CustomField->LoadByName when passed Queue => 0; this led to invalid LookupType limits on later calls to ->LoadByName. * Generalize RT::CustomField->LoadByName to work with non-Queue context objects, and to optionally return globally-applied CFs and not Disabled CFs. * Tests now pass again using RT_TEST_WEB_HANDLER=inline * ->AddCustomFieldValues no longer allows adding repeated values (#4553) Documentation * Drop references to MySQL 4.1, as RT 4.2 requires MySQL 5.1 * Updated example plugins used in documentation, and suggest Plugin() over Set(@Plugins, ...) (#29978) * Documentation for ColumnMap From http://bestpractical.com/release-notes/rt/4.2.4 This release is primarily a bugfix release; notable changes include: Database changes * Add the AutoOpenInactive action for upgrades; clean installs of RT 4.2.0 or higher have this action already * Force Lifecycle and Disabled properties of the internal __Approvals queue to the values RT needs to function correctly Notable new features * If indexed full-text searching is enabled, the simple search will search in both Content and Subject. * Align headers of collections to their content, by default. This right-aligns the "#" header of ticket collections, for instance. * Send caching headers for all static content; this fixes a regression from RT 4.0, which correctly set caching headers on static images (#28640) * Re-order JS to optimize parallel resource fetching, and decrease load times * Allow LIKE and NOT LIKE with Status limits (#29654) Regression fixes * Resolve a regression in 4.2.3 wherein TITLE information was lost after parsing on the Advanced page (#29425) * Fix a regression in 4.2.2, which caused "select" custom fields to not pick up their defaults when cloning tickets (#29751) * Fix a regression in 4.2.2 which caused checkbox CFs to add the same value multiple times (#29392) * Fix a regression in 4.2.2 when categories were set on a CF without using the "based on" feature. * Show reminders without due dates if $OnlyOverdue is set; this fixes a regression from RT 4.0 Email * Use "white-space: pre-wrap" when inserting plain-text into HTML templates. This preserves line breaks but allows clients to wrap lines if need be. Localization * Updated localizations from Launchpad; new Persian translation * Better cluing of pluralization and quantified terms for translators * Remove untranslatable locstrings (#29798) * Fix extra/missing numbers in Czech localization (#29741) * Remove no longer translated right names from PO files * Disambiguate "M" for "month" vs "megabyte" General web UI * Better splitting of phrases with numbers in ticket link autocompletion * Autocomplete email addresses in Forward page (#28441) * Allow non-ASCII characters in passwords (#28784) * Add a "Reset" button to revert homepage portlet formatting to the system default * Remove uninitialized value warnings for upgrades from RT 3.8 (#17505) * Allow downloading attachments whose filenames contain a leading dot (#29700) * Prevent uninitialized value warning on search result pages with no query (#29699) * Hide user summary links in mobile UI, as there is no user summary page for mobile (#28788) * Always add the trailing delimiter when autocompleting multiple-entry objects, such as email addresses * Compress PNG images to decrease initial page load times * Avoid "That is already the current value" warning when changing between two queues with differing lifecycles but a same-name mapping * Don't nest <a> tags to User Summaries in queue watcher page * Require that saved searches have names in order to be created (#20210) * Give a proper error when attempting to merge a ticket into itself (#26407) * Searching for "ip version 6" no longer limits to ticket 6; the 6 is instead searched for in the subject. (#22470) * Give SystemError transactions their own CSS style * Fix ticket link autocompletion during ticket creation * Require that one or more addresses be provided to forward (#25308) * Respect the "color" attribute in HTML mail (#28389) * Rework the JS that prevented form resubmission; instead of disabling the submit button (which interacted poorly with the browser's back button), instead use an attribute on the form (#27489) * Squash warnings triggered by query builder when more than 50 different users had OwnTicket * Serve rich text editor JS with the rest of the compressed JS; this ensures that it is better cached Web administration * Allow external custom fields to have a "based on" category. * Hide the queue name, lifecycle, and disabled box on the edit page for the __Approvals queue; these must remain unchanged for Approvals functionality. * Correctly page user results in User Summary searches * Prevent warnings on Scrip edit pages if the user did not have global ShowTemplate rights Configuration options * Add a new option ($AllowLoginPasswordAutoComplete) to allow the browser to remember user passwords on RT's login screen (#29071) * Add new $DefaultSearchResultOrderBy and $DefaultSearchResultOrder options to control the global default ordering of tickets * When the stylesheet is set to an unknown style, default to rudder, not aileron (#29132) Server administration * Use one fewer database connections per rt-server process; this is most notable on FastCGI deployments, which spawn a number of rt-server processes * Default to connecting to sphinx via 127.0.0.1 instead of localhost on MySQL 5.5, due to http://sphinxsearch.com/bugs/view.php?id=1815 * rt-validator can now detect and fix links to Articles with the wrong $Organization set * Check that the version in sbin/rt-server matches the version in lib/RT/Generated.pm during server startup * Follow up to 3 HTTP redirects when POSTing to the mail gateway. This covers the common case of http: redirecting to https:, but the mail gateway referencing http: (#14114) * Return a status code 503 if we cannot connect to the database (#23332) Installation * When configuring, pull the primary group of the current user using perl, instead of `groups`, which may not list the primary group first. * Ensure that rt-test-dependencies re-execs itself using its full path, as module installations may have changed the directory (#29024) * Properly detect an existing database but missing schema in the web installer * On perl 5.19.3 and above, a more recent version of Symbol::Global::Name is required, due to core perl changes Upgrades * Bulletproof 4.0 Articles upgrade steps by dropping tables before attempting to create them * Correct documentation path in upgrade warning * In database upgrades, skip the "BACK UP BEFORE THIS STEP" warning if the --force option was provided, which gives no change to stop at that point. * Remove a warning in the optional time-worked-history.pl upgrade step REST * Allow arbitrary Content-Disposition in REST uploads (#19770) Developer * Add a comment warning about the use of the SetFieldsOnce callback in BuildFormatString; it will be removed in RT 4.4. * Fix behavior of RT::Date->AddDays when passed 0 days * Check POD of all files * Allow RT::Users->WhoBelongToGroups to optionally return unprivileged users * Provide hooks to implement a cache on MakeClicky * Document ExtractTicketId and ParseTicketId, as useful methods for local overrides * Update RT::CustomField->LoadByName, when called with a Queue argument, to return only ticket CFs; in 4.2, it also began finding queue CFs. This reverts to the behavior from 4.0. * The Articles URI implementation is now consistent with Ticket URIs; ->LocalURIPrefix does not contain /article/ * Allow @JSFiles to include files not under /static/js/ if they have a leading / * Add a generic style for reverse-color ticket titlebox tabs * Allow plugins to wrap the PSGI application in its entirety * Bulletproof role resolution for single-user roles * Win32 and IIS are not a supported platform; remove all lingering references to them * Allow ModifyAll.html's Default callback to change @results, like Modify.html * Make Widgets/Form/Select honor the Multiple flag (#12447) * Remove extraneous direct uses of Time::ParseDate (#24498) * Add a callback after Attachments on ticket display * Fix SetDisabled's return message on failure (#29802) * Refactor CSV export to allow its use by non-ticket collections Documentation * Updated parts of RT::StyleGuide * Document the --no-users and --no-groups options to rt-serializer more clearly * Add documentation for rt-validate-aliases * Remove misleading comment about "an rt-mailgate user" from rt-mailgate documentation * Remove ambiguity of direction of $CanonicalizeEmailAddressMatch and $CanonicalizeEmailAddressReplace * Update schema.dot for the ObjectScrips table, new in 4.2 * List SQLite in documentation as a possible database backend, for non-production use. * Update suggested backup strategy on MySQL to no longer require LOCK TABLES privileges (#22893) * Note that changing queue subject tags may require altering $EmailSubjectTagRegex * Suggest /etc/cron.d instead of root's crontab, for discoverability From http://bestpractical.com/release-notes/rt/4.2.3 This release is primarily a bugfix release; notable changes include: Administrator tasks * Avoid starting a FastCGI process manager in the common case of the FastCGI process being started by the webserver, and communicating over STDIN. This restores the behavior from 4.0, where the process name is the full path to rt-server.fcgi, and not the static string "perl-fcgi-pm" or "perl-fcgi". * Automatically clean out Mason cache when updated HTML is installed during upgrades; this should prevent a common class of errors. * Fix paths in rt-importer when importing from a serialized dump which was written to an absolute path. * Additional optional upgrade script for users upgrading from RT 3.8 who previously used RT::Extension::CustomField::Checkbox. * Pass characters, not bytes, to _EncodeLOB during de-serialization; this prevents invalid UTF-8 from a serialized dump from entering the new database. * Catch and warn of additional common misconfigurations of GPG/SMIME integration. * Prevent a possible infinite loop in rt-validator --resolve if Principal records were missing; default to forcing their creation. Localization * Localization updates from Launchpad. General user UI * Date and DateTime customfields now pass "mandatory" validation if unchanged. * "1970-01-01" is now treated as "unset" for purposes of Date and DateTime validation. * Add Date and DateTime fields to bulk update. * Don't conduct a user search if no string was entered. * Signal if a user is disabled at the top of User Summary pages. * Resolve regression in 4.2, which caused warnings during ticket creation when transaction custom fields were applied. * Respect transaction squelching during GPG/SMIME signing and encryption. Lack of public key for a squelched user will no longer trigger errors, for instance. * Resolve regression in 4.2, where the recipient squelching checkboxes did not properly synchronize state between users who appeared multiple times. * Adjust the bottom edge of rolled-up tabs in ticket pages. * Sort data groupings in charts numerically, not ASCIIbetically, if they all appear to be numbers. * Ensure that Sidebar / Body panes in dashboard configuration display in a consistent order on perl 5.18 and above. * For strict DOM compliance, move a "name" attribute on <div> to "data-name". * Prevent "Can't call method "DependsOn" on an undefined value" error in bulk update if tickets were deleted. * Show links to tickets which are not readable by the user as numbers, not as blank titles. * Add a "ticket-active" class, as well as the current status as a class, to ticket links on ticket display page. * Fix a regression in 4.2 which caused an error when a user with only limited rights (Watch or WatchAsAdminCc) removed themselves as a watcher from a ticket or queue. * Allow SeeCustomField on a single queue to show its custom fields during search if the search is limited to that queue. Documentation * Remove obsolete wording mentioning CPAN 1.84, which we guaranteed to already have a more recent version of, by way of perl 5.10.1. * Correct reminders documentation to suggest RT::Action::Notify, not RT::Action::SendEmail. * Documentation on writing extensions for RT. Admin interface * Fix "Queue" and "QueueId" columns in admin Scrips listing to emulate their display in 4.0. * Additional ModifyDropdownLimit in SelectOwnerDropdown to allow sites to increase the previously-hardcoded limit of 50 users in the drop-down before it switched to autocompletion. * Correctly style warnings about Articles needing configuration. * Resolve regression in 4.2 in admin interface, where the current group and rights tab is not preserved across rights submission. * Show static content roots in System Configuration, alongside Mason content roots. * Catch and warn of template compilation errors, such as unbalanced braces. Database * Improve right-checking query plan (at least on PostgreSQL 9.3) by de-duplicating ACL equivalence objects, and using the RT::System's id. * Upgrade steps from RT 4.0 -> 4.2 now DROP IF EXISTS tables and sequences before attempting to create them, except on Oracle. This resolves the common case of testing an upgrade before re-importing a backup atop it for the final upgrade, leaving the new tables still in place. * Fix a regression in 4.2 which caused rt-server to hold extra database handles open. For FastCGI processes, this was one extra per FastCGI process; for standalone servers, only one overall. Callbacks * MassageDisplayHeaders callback in ShowTransactionAttachments is now passed $ShowHeaders. * Callbacks in EditTransactionCustomFields are now passed $InTable. * MassageCustomFields callback in EditCustomField is now correctly passed $CustomFields. * Correct a typo in the documentation for MakeClicky callbacks. Developer * Provide and use a GetCustomFieldInputName() function to programmatically determine form field names from custom field objects. * Resolve a bug when associating unknown users with single-user roles; this primarily only affects Assets. * Allow consumers of /Elements/SimpleSearch to provide the placeholder text. * Default Stage for Scrips to be TransactionCreate; primarily for initialdata, but affects all callers of RT::Scrip->AddToObject. * Adjust etc/upgrade/shrink_transactions_table.pl to avoid new deprecation warnings. * Fix precedence errors of "return ... or ..." found by perl 5.19. * Allow consumers of EditCustomField to specify undef $Rows or $Cols to omit the respective attributes during form element rendering. * Prevent warnings on perl 5.19 and above. * Allow members to be added to groups during group creation in initialdata. * Prevent race conditions in 99-policy.t by skipping t/tmp/ and other volatile directories. * Pass Ticket object to ShowAttachments on Ticket/Forward.html, to allow for greater extensibility by providing more context. From http://bestpractical.com/release-notes/rt/4.2.2 This release is primarily a bugfix release; of particular note is that it contains schema changes for MySQL. Though the changes are limited, it is especially important to take, and verify you can recover from, a database backup prior to upgrading. Also notable is that this release fixes a bug in 4.2.0 and 4.2.1 where failures of the HTML-to-text conversion would silently cause mail to fail to be sent. When using the rich text editor, RT will also now quote the the HTML parts of email, and not simply their text equivalents. Other changes include: Documentation * Wording fixes in Shredder * Clean up examples in Lifecycles documentation * Document additional indexes that increase performance of Shredder * Replace a suggested GnuPG option with one which is not deprecated * Note that errors reported from the GnuPG infrastructure may be caused by GnuPG not being configured, but having been automatically enabled. Database * Ensure that even disabled scrips get the same id-to-name change that other scrips got during the 4.0 -> 4.2 upgrade. * On MySQL, alter the character set of all columns used to store email addresses to UTF-8 * Ensure that invalid byte sequences that may have snuck into the database previously (on earlier versions on MySQL, for instance) are not blindly interpreted as UTF-8 when retrieved from the database. As a result, invalid bytes will be returned from the API as the four characters "\xHH", where HH is the hexadecimal encoding of the byte. * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL, instead of merely all data not claiming to be "text/plain" * Additional warnings prevention on Oracle; tests now pass cleanly * Allow fully-automated database upgrades using --upgrade-from and --upgrade-to options to rt-setup-database * Clean out any remaining traces of RTFM that lingered in custom fields and custom field values that were disabled at the time of the previous upgrade step. * Bullet-proof a 3.8 -> 4.0 upgrade step for Scrips with no Condition Serializer/importer * Install rt-serializer and rt-importer into sbin/ * Ensure that incremental upgrade steps only run on incremental serializations, not all exports * Fix a runtime error in the incremental upgrade path to 4.2 * Ensure that inflated Users and Groups are created with the same id as their Principal * Disable in-memory record caching when serializing and importing to improve performance * Only search non-Disabled custom fields when looking up BasedOn in initialdata files * Set up logging properly; warnings are now displayed during serialization and importing Email * Don't die if HTML -> text conversion throws an error, which would silently prevent outgoing mail from being sent. Instead, fall back to just sending text/html with no text/plain * Replying to an HTML mail with the rich text editor will now quote the HTML part, not the equivalent text version. * Set a transfer encoding on outgoing dashboards; this resolves issues with long lines when using the Sendmail MTA. * Cope with mangled and overly-quoted recipient headers occasionally generated by Outlook. General user UI * Stop localizing custom field names, for consistency * Show a useful error on "show outgoing mail" if the user has no rights to see the page, rather than displaying an empty page. * Adjust UI to not block header on "show outgoing email" page * Hide the Take and Steal menu items if you already own the ticket, closing a regression in 4.2.0 and above. * Autocompletion custom fields now properly autocomplete when placed in custom field groupings * Improve rendering on Internet Explorer 6 * Fix cascaded custom fields on Internet Explorer 8 and below. * Fix third-level cascading custom fields, broken in 4.2.1 * Minor rendering bugs with Charts placed on homepages and dashboards * Whitelist "show outgoing email" and chart results from CSRF protection * RT 4.0.7 introduced a performance regression when building ticket searches that query Links; switch back to a much better-indexed query. * Fix "Clone ticket" functionality with Select-multiple custom fields. * Show the queue ID for the current queue in the ticket edit page, even if the user does not have SeeQueue; this prevents the user from accidentally changing the queue. * Respect custom field groupings on user preferences page Query Builder * Warnings avoidance for searches with more than 1000 results. * Allow IS NULL to search for dates which are unset * Properly quote CF names containing non-ASCII characters in query builder, broken since 4.2.0 * Add "UpdatedBy" TicketSQL limit Admin * Correct a package load order problem which prevented the web installer from working since 4.2.0 * Report the correct setting name in rt-validate-aliases * Fix real-time updating of Theme CSS on Internet Explorer 8 and below * Fix a minor display bug in the CF Admin pages, where the queue number instead of queue name would be displayed in requests shortly after server startup. * Add "Extra Info" as a possible field for "More About Requestor" REST * Allow searching for users, queues, and groups in REST * Prevent a server error when attempting to guess content-type in the REST interface. Development * Allow running tests with an explicit set of plugins enabled. * Custom Action and Condition packages (as supplied by extensions; these are not the text entry boxes in the UI) are now loaded at server startup time, to catch compile-time errors in such classes early as well as reducing RT's memory footprint on mod_perl. Previously, these errors would have logged errors only when their Scrip failed to fire. This restores the behavior found in RT 3.8, which was mistakenly removed in RT 4.0.0. * Additional callbacks, including in charts, and on ticket reply pages * Remove an unused Makefile target
2014-07-06 08:32:32 +02:00
share/rt4/data/html/Elements/TSVExport
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Elements/Tabs
share/rt4/data/html/Elements/TicketList
share/rt4/data/html/Elements/TitleBox
share/rt4/data/html/Elements/TitleBoxEnd
share/rt4/data/html/Elements/TitleBoxStart
share/rt4/data/html/Elements/ValidateCustomFields
share/rt4/data/html/Elements/WidgetBar
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Errors/WebRemoteUser/Deauthorized
share/rt4/data/html/Errors/WebRemoteUser/NoInternalUser
share/rt4/data/html/Errors/WebRemoteUser/NoRemoteUser
share/rt4/data/html/Errors/WebRemoteUser/UserAutocreateDefaultsOnLogin
share/rt4/data/html/Errors/WebRemoteUser/Wrapper
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Helpers/Autocomplete/CustomFieldValues
share/rt4/data/html/Helpers/Autocomplete/Groups
share/rt4/data/html/Helpers/Autocomplete/Owners
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Helpers/Autocomplete/Tickets
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Helpers/Autocomplete/Users
Update PLIST.
2013-06-11 15:55:16 +02:00
share/rt4/data/html/Helpers/Autocomplete/autohandler
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Helpers/TicketHistory
share/rt4/data/html/Helpers/Toggle/ShowRequestor
share/rt4/data/html/Helpers/Toggle/TicketBookmark
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Helpers/UserInfo
Update PLIST.
2013-06-11 15:55:16 +02:00
share/rt4/data/html/Helpers/autohandler
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Install/Basics.html
share/rt4/data/html/Install/DatabaseDetails.html
share/rt4/data/html/Install/DatabaseType.html
share/rt4/data/html/Install/Elements/Errors
share/rt4/data/html/Install/Elements/Wrapper
share/rt4/data/html/Install/Finish.html
share/rt4/data/html/Install/Global.html
share/rt4/data/html/Install/Initialize.html
share/rt4/data/html/Install/Sendmail.html
share/rt4/data/html/Install/autohandler
share/rt4/data/html/Install/index.html
share/rt4/data/html/NoAuth/Helpers/CustomLogo/dhandler
share/rt4/data/html/NoAuth/Login.html
share/rt4/data/html/NoAuth/Logout.html
share/rt4/data/html/NoAuth/RichText/autohandler
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/NoAuth/css/aileron/AfterMenus
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/NoAuth/css/aileron/InHeader
share/rt4/data/html/NoAuth/css/autohandler
share/rt4/data/html/NoAuth/css/ballard/InHeader
share/rt4/data/html/NoAuth/css/base/farbtastic.css
share/rt4/data/html/NoAuth/css/dhandler
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/NoAuth/css/rudder/AfterMenus
share/rt4/data/html/NoAuth/css/rudder/InHeader
share/rt4/data/html/NoAuth/css/web2/AfterMenus
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/NoAuth/css/web2/InHeader
share/rt4/data/html/NoAuth/iCal/dhandler
share/rt4/data/html/NoAuth/js/autohandler
share/rt4/data/html/NoAuth/js/dhandler
share/rt4/data/html/NoAuth/rss/dhandler
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Prefs/DashboardsInMenu.html
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Prefs/MyRT.html
share/rt4/data/html/Prefs/Other.html
share/rt4/data/html/Prefs/Quicksearch.html
share/rt4/data/html/Prefs/Search.html
share/rt4/data/html/Prefs/SearchOptions.html
share/rt4/data/html/REST/1.0/Forms/attachment/default
share/rt4/data/html/REST/1.0/Forms/group/customfields
share/rt4/data/html/REST/1.0/Forms/group/default
share/rt4/data/html/REST/1.0/Forms/group/ns
share/rt4/data/html/REST/1.0/Forms/queue/customfields
share/rt4/data/html/REST/1.0/Forms/queue/default
share/rt4/data/html/REST/1.0/Forms/queue/ns
share/rt4/data/html/REST/1.0/Forms/queue/ticketcustomfields
share/rt4/data/html/REST/1.0/Forms/ticket/attachments
share/rt4/data/html/REST/1.0/Forms/ticket/comment
share/rt4/data/html/REST/1.0/Forms/ticket/default
share/rt4/data/html/REST/1.0/Forms/ticket/history
share/rt4/data/html/REST/1.0/Forms/ticket/links
share/rt4/data/html/REST/1.0/Forms/ticket/merge
share/rt4/data/html/REST/1.0/Forms/ticket/take
share/rt4/data/html/REST/1.0/Forms/transaction/default
share/rt4/data/html/REST/1.0/Forms/user/default
share/rt4/data/html/REST/1.0/Forms/user/ns
share/rt4/data/html/REST/1.0/NoAuth/mail-gateway
share/rt4/data/html/REST/1.0/autohandler
share/rt4/data/html/REST/1.0/dhandler
share/rt4/data/html/REST/1.0/logout
share/rt4/data/html/REST/1.0/search/dhandler
share/rt4/data/html/REST/1.0/ticket/comment
share/rt4/data/html/REST/1.0/ticket/link
share/rt4/data/html/REST/1.0/ticket/merge
share/rt4/data/html/Search/Article.html
share/rt4/data/html/Search/Build.html
share/rt4/data/html/Search/Bulk.html
share/rt4/data/html/Search/Chart
share/rt4/data/html/Search/Chart.html
share/rt4/data/html/Search/Edit.html
share/rt4/data/html/Search/Elements/Article
share/rt4/data/html/Search/Elements/BuildFormatString
share/rt4/data/html/Search/Elements/Chart
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Search/Elements/ChartTable
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Search/Elements/ConditionRow
share/rt4/data/html/Search/Elements/DisplayOptions
share/rt4/data/html/Search/Elements/EditFormat
share/rt4/data/html/Search/Elements/EditQuery
share/rt4/data/html/Search/Elements/EditSearches
share/rt4/data/html/Search/Elements/EditSort
share/rt4/data/html/Search/Elements/Graph
share/rt4/data/html/Search/Elements/NewListActions
share/rt4/data/html/Search/Elements/PickBasics
share/rt4/data/html/Search/Elements/PickCFs
share/rt4/data/html/Search/Elements/PickCriteria
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Search/Elements/PickObjectCFs
Update to 4.0.17 Changelog: RT 4.0.17 -- 2013-08-02 ----------------------- This release fixes an important regression in the upgrade script included in 4.0.14, 4.0.15, and 4.0.16. Attempting to upgrade from 3.x would skip key upgrade steps. New installs, and sites upgrading from within the 4.0.x series, are unaffected. RT 4.0.16 -- 2013-07-29 ----------------------- This release fixes an important regression in the Shredder tool included in 4.0.14 and 4.0.15. Attempting to run the Shredder tool from the command line would fail with a compile-time error. 4.0.15 Release Notes 2013-07-25 This release fixes an important regression in the ugprade scripts included in 4.0.14. If you attempted to upgrade from 3.8 with the RT FAQ Manager tables (FM_*) in your database, one of the upgrade scripts would error out. 4.0.14 Release Notes 2013-07-25 This release is primarily a bugfix release. It also contains automated tests for security vulnerabilities announced on 2012-10-25. Features * Ticket watcher searches that involve a large number of ORs will now use a much-improved SQL query, instead of the old many-join solution. * Do a better job wrapping text before quoting it in a reply. * Simple search now supports @example.com to search for tickets requested by users with email addresses ending in @example.com. * If our display parsing of an HTML attachment fails for known reasons, a better error message is provided, directing admins to contact us with a sample. * Tickets created via the REST interface can provide attachments. * Comments and Replies in the REST interface may include a Content-Type. * RT's Quote recognition now triggers on > and ignores things like !,|,#,% etc. This should resolve a number of false positives. * RT is now compatible with perl 5.18.0. Bugfixes * Resolve several corner cases where RT's database handle can be disconnected unexpectedly. * When a TicketSQL query fails, report that failure to the user rather than silently displaying an empty ticket list. * Display and add attachments to tickets in alphabetical rather than random order. * Ensure that LifeCycle statuses are compared case-insensitively. * Report Reminder creation/updates back to the user more consistently. * Ensure that Reminders are created in the reminder_on_open LifeCycle configuration. * The Bookmarks portlet is no longer unlimited and obeys standard homepage restrictions. * Display non-ticket links in search result formats. * RT::CurrentUser->Attributes now returns attributes for the relevant User, resolves a bug noticed in RT-Extension-MergeUsers. * Always filter empty OrderBy directives, which may come from old saved search preferences. * Uploaded attachments are now always marked Content-Disposition: attachment. * Allow Custom Field Values to change case. * The error message for Truncated Attachments is now marked text/plain rather than plain/text. * When bulk updating Tickets with Transaction Custom Fields, the list of Transaction Custom Fields is based on the Queues of the Tickets displayed, not the Queues of the Tickets updated in the previous update. Administration * Clarify the cause of certain PostgreSQL full text indexing errors. * Remove an error preventing logging of an actual error related to problems storing sessions. * Clean the lock files used for file based sessions more aggressively. * SetOutgoingMailFrom will now accept an email address to be used globally. * OverrideOutgoingMailFrom now falls back to the global CorrespondAddress if the Queue does not declare one. * rt-setup-database now prints the DatabasePort when describing the database it is modifying. * rt-setup-database tries to detect when it is being run from an invalid location or being given an invalid upgrade directory. * rt-setup-database detects an upgrade running on Pg 9.2 and directs the admin to install a newer DBD::Pg. * rt-email-digest no longer prints output when sending digests unless the --verbose flag is passed. Developer * CleanSlate on collections more thoroughly resets the collection. * A new callback and better support for JS/CSS tweaking of our Autocompleter display formats. * New warning when an RT::URI::* resolver object cannot be created. * Extensions may use rt-setup-database --action upgrade --package extension to provide RT's friendlier upgrade infrastructure. * Refactoring of TicketSQL parse to support TxnCF.{CFName} or QueueCF.{CFName} in the future. Documentation * Correct the example backup `date` command in backups.pod * MailCommand's testfile argument is now documented. * Multiple cleanups to better support http://docs.bestpractical.com * RT::Classes and RT::Principals now default to honoring the Disabled flag.
2013-08-24 02:27:50 +02:00
share/rt4/data/html/Search/Elements/PickTicketCFs
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Search/Elements/ResultsRSSView
share/rt4/data/html/Search/Elements/SearchPrivacy
share/rt4/data/html/Search/Elements/SearchesForObject
share/rt4/data/html/Search/Elements/SelectAndOr
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Search/Elements/SelectChartFunction
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Search/Elements/SelectChartType
share/rt4/data/html/Search/Elements/SelectGroup
share/rt4/data/html/Search/Elements/SelectGroupBy
share/rt4/data/html/Search/Elements/SelectLinks
share/rt4/data/html/Search/Elements/SelectPersonType
share/rt4/data/html/Search/Elements/SelectSearchObject
share/rt4/data/html/Search/Elements/SelectSearchesForObjects
share/rt4/data/html/Search/Results.html
share/rt4/data/html/Search/Results.rdf
share/rt4/data/html/Search/Results.tsv
share/rt4/data/html/Search/Simple.html
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Search/index.html
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/SelfService/Article/Display.html
share/rt4/data/html/SelfService/Article/Search.html
share/rt4/data/html/SelfService/Article/autohandler
share/rt4/data/html/SelfService/Attachment/dhandler
share/rt4/data/html/SelfService/Closed.html
share/rt4/data/html/SelfService/Create.html
share/rt4/data/html/SelfService/CreateTicketInQueue.html
share/rt4/data/html/SelfService/Display.html
share/rt4/data/html/SelfService/Elements/GotoTicket
share/rt4/data/html/SelfService/Elements/Header
share/rt4/data/html/SelfService/Elements/MyRequests
share/rt4/data/html/SelfService/Elements/SearchArticle
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/SelfService/Helpers/Autocomplete/CustomFieldValues
share/rt4/data/html/SelfService/Helpers/Autocomplete/Users
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/SelfService/Prefs.html
share/rt4/data/html/SelfService/Update.html
share/rt4/data/html/SelfService/index.html
share/rt4/data/html/Ticket/Attachment/WithHeaders/dhandler
share/rt4/data/html/Ticket/Attachment/dhandler
share/rt4/data/html/Ticket/Create.html
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Ticket/Crypt.html
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Ticket/Display.html
share/rt4/data/html/Ticket/Elements/AddAttachments
share/rt4/data/html/Ticket/Elements/AddWatchers
share/rt4/data/html/Ticket/Elements/Bookmark
share/rt4/data/html/Ticket/Elements/ClickToShowHistory
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Ticket/Elements/DelayShowHistory
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Ticket/Elements/EditBasics
share/rt4/data/html/Ticket/Elements/EditCustomFields
share/rt4/data/html/Ticket/Elements/EditDates
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Ticket/Elements/EditMerge
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Ticket/Elements/EditPeople
share/rt4/data/html/Ticket/Elements/EditTransactionCustomFields
share/rt4/data/html/Ticket/Elements/EditWatchers
share/rt4/data/html/Ticket/Elements/LoadTextAttachments
share/rt4/data/html/Ticket/Elements/PreviewScrips
share/rt4/data/html/Ticket/Elements/Reminders
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Ticket/Elements/SelectStatus
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Ticket/Elements/ShowAttachments
share/rt4/data/html/Ticket/Elements/ShowBasics
share/rt4/data/html/Ticket/Elements/ShowCustomFields
share/rt4/data/html/Ticket/Elements/ShowDates
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/Ticket/Elements/ShowDependencyStatus
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Ticket/Elements/ShowGroupMembers
share/rt4/data/html/Ticket/Elements/ShowPeople
share/rt4/data/html/Ticket/Elements/ShowPriority
share/rt4/data/html/Ticket/Elements/ShowQueue
share/rt4/data/html/Ticket/Elements/ShowRequestor
share/rt4/data/html/Ticket/Elements/ShowRequestorExtraInfo
share/rt4/data/html/Ticket/Elements/ShowRequestorTickets
share/rt4/data/html/Ticket/Elements/ShowRequestorTicketsActive
share/rt4/data/html/Ticket/Elements/ShowRequestorTicketsAll
share/rt4/data/html/Ticket/Elements/ShowRequestorTicketsInactive
share/rt4/data/html/Ticket/Elements/ShowSimplifiedRecipients
share/rt4/data/html/Ticket/Elements/ShowSummary
share/rt4/data/html/Ticket/Elements/ShowTime
share/rt4/data/html/Ticket/Elements/ShowUpdateStatus
share/rt4/data/html/Ticket/Elements/UpdateCc
share/rt4/data/html/Ticket/Forward.html
share/rt4/data/html/Ticket/Graphs/Elements/EditGraphProperties
share/rt4/data/html/Ticket/Graphs/Elements/ShowGraph
share/rt4/data/html/Ticket/Graphs/Elements/ShowLegends
share/rt4/data/html/Ticket/Graphs/dhandler
share/rt4/data/html/Ticket/Graphs/index.html
share/rt4/data/html/Ticket/History.html
share/rt4/data/html/Ticket/Modify.html
share/rt4/data/html/Ticket/ModifyAll.html
share/rt4/data/html/Ticket/ModifyDates.html
share/rt4/data/html/Ticket/ModifyLinks.html
share/rt4/data/html/Ticket/ModifyPeople.html
share/rt4/data/html/Ticket/Reminders.html
share/rt4/data/html/Ticket/ShowEmailRecord.html
share/rt4/data/html/Ticket/Update.html
share/rt4/data/html/Ticket/autohandler
share/rt4/data/html/Tools/MyDay.html
share/rt4/data/html/Tools/MyReminders.html
share/rt4/data/html/Tools/index.html
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/User/Elements/Portlets/ActiveTickets
share/rt4/data/html/User/Elements/Portlets/CreateTicket
share/rt4/data/html/User/Elements/Portlets/ExtraInfo
share/rt4/data/html/User/Elements/Portlets/InactiveTickets
share/rt4/data/html/User/Elements/TicketList
share/rt4/data/html/User/Elements/UserInfo
share/rt4/data/html/User/History.html
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/User/Prefs.html
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/html/User/Search.html
share/rt4/data/html/User/Summary.html
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/html/Widgets/BulkEdit
share/rt4/data/html/Widgets/BulkProcess
share/rt4/data/html/Widgets/ComboBox
share/rt4/data/html/Widgets/FinalizeWidgetArguments
share/rt4/data/html/Widgets/Form/Boolean
share/rt4/data/html/Widgets/Form/Integer
share/rt4/data/html/Widgets/Form/Select
share/rt4/data/html/Widgets/Form/String
share/rt4/data/html/Widgets/SavedSearch
share/rt4/data/html/Widgets/SelectionBox
share/rt4/data/html/Widgets/TitleBox
share/rt4/data/html/Widgets/TitleBoxEnd
share/rt4/data/html/Widgets/TitleBoxStart
share/rt4/data/html/autohandler
share/rt4/data/html/dhandler
share/rt4/data/html/index.html
share/rt4/data/html/l
share/rt4/data/html/l_unsafe
share/rt4/data/html/m/_elements/footer
share/rt4/data/html/m/_elements/full_site_link
share/rt4/data/html/m/_elements/header
share/rt4/data/html/m/_elements/login
share/rt4/data/html/m/_elements/menu
share/rt4/data/html/m/_elements/ticket_list
share/rt4/data/html/m/_elements/ticket_menu
share/rt4/data/html/m/_elements/wrapper
share/rt4/data/html/m/dhandler
share/rt4/data/html/m/index.html
share/rt4/data/html/m/logout
share/rt4/data/html/m/ticket/autohandler
share/rt4/data/html/m/ticket/create
share/rt4/data/html/m/ticket/history
share/rt4/data/html/m/ticket/reply
share/rt4/data/html/m/ticket/select_create_queue
share/rt4/data/html/m/ticket/show
share/rt4/data/html/m/tickets/search
share/rt4/data/po/ar.po
share/rt4/data/po/bg.po
share/rt4/data/po/ca.po
share/rt4/data/po/cs.po
share/rt4/data/po/da.po
share/rt4/data/po/de.po
share/rt4/data/po/el.po
share/rt4/data/po/en.po
share/rt4/data/po/en_GB.po
share/rt4/data/po/es.po
share/rt4/data/po/et.po
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/po/eu.po
Update to 4.2.5 from 4.2.1 Changelog: From http://bestpractical.com/release-notes/rt/4.2.5 This release is primarily a bugfix release; most notably, it explicitly updates a dependency to fix a previously-announced security vulnerability, resolves two serious bugs in the serializer, and fixes the "paste" feature in the Rich Text editor. Updated dependencies * Updated Email::Address::List dependency, to resolve CVE-2014-1474, as was previously announced in http://blog.bestpractical.com/2014/01/security-vulnerability-in-rt-42.html * Bump CGI dependency (under perl 5.20 and above, only) to quash warnings about CGI.pm's deprecation in core (#29053) Serializer/Importer * Serialize binary data as binary, not as UTF-8 codepoints; this fixes a regression introduced in 4.2.3 which corrupted all binary data in serialized data. * Serialize ObjectScrips when cloning, which had been mistakenly omitted; this only partially resolves #29949, as it does not address serialization of ObjectScrips when not cloning. General web UI * Force CKEDITOR_BASEPATH; this fixes errors during pasting into the Rich Text editor (#29780, #29987) * Ticket autocompletion (for links) is more predictable when completing on strings containing numbers (#25755) * Fix "Show Outgoing Email" and Reply/Comment/Forward links in Approvals (#29800) * Correctly decode text/html parts of old (RT 3.6.5 and prior) emails Internationalization * Updated localizations (German, Greek, Slovak, Lithuanian) Web administration * Display clean Stage name in ColumnMaps (#28739) * Add Scrips Select/Create menu, and maintain context on which list of Scrips the Select page should link to (#28787) * Granting rights to new groups no longer requires clicking in textbox twice in Firefox (#29911) Server administration * Log when Encode::HanExtra would be useful in decoding emails, and make use of it if it is available. * Squash warnings in 4.1.17 upgrade step (#29595) * Reorder DROP IF EXISTS on 4.1.1 Postgres upgrade step to drop sequence after dropping the table; avoids bugs on upgrading in a previously-upgraded database * Stop hardcoding the list of available themes, instead auto-detecting new themes as they are added (#14667) * Explicitly point to $AutocompleteOwners setting in warning that RT is switching to the autocompleter due to too many owners. * Remove caching of template object in rt-crontool; this fixes a bug where the same content would be sent on all tickets (#29454) * rt-fulltext-indexer now locks, to prevent more than one instance from running at once (#17423) Developer * Add BeforeMessageBox callback in ModifyAll.html for parity with Create.html and Update.html * BeforeCustomFields callback in ShowCustomFields now takes $Table parameter * Default callback in ShowTransaction can now modify $ShowBody * Add a RT::Date->IsSet method * Fix invalid ContextObject on RT::CustomField->LoadByName when passed Queue => 0; this led to invalid LookupType limits on later calls to ->LoadByName. * Generalize RT::CustomField->LoadByName to work with non-Queue context objects, and to optionally return globally-applied CFs and not Disabled CFs. * Tests now pass again using RT_TEST_WEB_HANDLER=inline * ->AddCustomFieldValues no longer allows adding repeated values (#4553) Documentation * Drop references to MySQL 4.1, as RT 4.2 requires MySQL 5.1 * Updated example plugins used in documentation, and suggest Plugin() over Set(@Plugins, ...) (#29978) * Documentation for ColumnMap From http://bestpractical.com/release-notes/rt/4.2.4 This release is primarily a bugfix release; notable changes include: Database changes * Add the AutoOpenInactive action for upgrades; clean installs of RT 4.2.0 or higher have this action already * Force Lifecycle and Disabled properties of the internal __Approvals queue to the values RT needs to function correctly Notable new features * If indexed full-text searching is enabled, the simple search will search in both Content and Subject. * Align headers of collections to their content, by default. This right-aligns the "#" header of ticket collections, for instance. * Send caching headers for all static content; this fixes a regression from RT 4.0, which correctly set caching headers on static images (#28640) * Re-order JS to optimize parallel resource fetching, and decrease load times * Allow LIKE and NOT LIKE with Status limits (#29654) Regression fixes * Resolve a regression in 4.2.3 wherein TITLE information was lost after parsing on the Advanced page (#29425) * Fix a regression in 4.2.2, which caused "select" custom fields to not pick up their defaults when cloning tickets (#29751) * Fix a regression in 4.2.2 which caused checkbox CFs to add the same value multiple times (#29392) * Fix a regression in 4.2.2 when categories were set on a CF without using the "based on" feature. * Show reminders without due dates if $OnlyOverdue is set; this fixes a regression from RT 4.0 Email * Use "white-space: pre-wrap" when inserting plain-text into HTML templates. This preserves line breaks but allows clients to wrap lines if need be. Localization * Updated localizations from Launchpad; new Persian translation * Better cluing of pluralization and quantified terms for translators * Remove untranslatable locstrings (#29798) * Fix extra/missing numbers in Czech localization (#29741) * Remove no longer translated right names from PO files * Disambiguate "M" for "month" vs "megabyte" General web UI * Better splitting of phrases with numbers in ticket link autocompletion * Autocomplete email addresses in Forward page (#28441) * Allow non-ASCII characters in passwords (#28784) * Add a "Reset" button to revert homepage portlet formatting to the system default * Remove uninitialized value warnings for upgrades from RT 3.8 (#17505) * Allow downloading attachments whose filenames contain a leading dot (#29700) * Prevent uninitialized value warning on search result pages with no query (#29699) * Hide user summary links in mobile UI, as there is no user summary page for mobile (#28788) * Always add the trailing delimiter when autocompleting multiple-entry objects, such as email addresses * Compress PNG images to decrease initial page load times * Avoid "That is already the current value" warning when changing between two queues with differing lifecycles but a same-name mapping * Don't nest <a> tags to User Summaries in queue watcher page * Require that saved searches have names in order to be created (#20210) * Give a proper error when attempting to merge a ticket into itself (#26407) * Searching for "ip version 6" no longer limits to ticket 6; the 6 is instead searched for in the subject. (#22470) * Give SystemError transactions their own CSS style * Fix ticket link autocompletion during ticket creation * Require that one or more addresses be provided to forward (#25308) * Respect the "color" attribute in HTML mail (#28389) * Rework the JS that prevented form resubmission; instead of disabling the submit button (which interacted poorly with the browser's back button), instead use an attribute on the form (#27489) * Squash warnings triggered by query builder when more than 50 different users had OwnTicket * Serve rich text editor JS with the rest of the compressed JS; this ensures that it is better cached Web administration * Allow external custom fields to have a "based on" category. * Hide the queue name, lifecycle, and disabled box on the edit page for the __Approvals queue; these must remain unchanged for Approvals functionality. * Correctly page user results in User Summary searches * Prevent warnings on Scrip edit pages if the user did not have global ShowTemplate rights Configuration options * Add a new option ($AllowLoginPasswordAutoComplete) to allow the browser to remember user passwords on RT's login screen (#29071) * Add new $DefaultSearchResultOrderBy and $DefaultSearchResultOrder options to control the global default ordering of tickets * When the stylesheet is set to an unknown style, default to rudder, not aileron (#29132) Server administration * Use one fewer database connections per rt-server process; this is most notable on FastCGI deployments, which spawn a number of rt-server processes * Default to connecting to sphinx via 127.0.0.1 instead of localhost on MySQL 5.5, due to http://sphinxsearch.com/bugs/view.php?id=1815 * rt-validator can now detect and fix links to Articles with the wrong $Organization set * Check that the version in sbin/rt-server matches the version in lib/RT/Generated.pm during server startup * Follow up to 3 HTTP redirects when POSTing to the mail gateway. This covers the common case of http: redirecting to https:, but the mail gateway referencing http: (#14114) * Return a status code 503 if we cannot connect to the database (#23332) Installation * When configuring, pull the primary group of the current user using perl, instead of `groups`, which may not list the primary group first. * Ensure that rt-test-dependencies re-execs itself using its full path, as module installations may have changed the directory (#29024) * Properly detect an existing database but missing schema in the web installer * On perl 5.19.3 and above, a more recent version of Symbol::Global::Name is required, due to core perl changes Upgrades * Bulletproof 4.0 Articles upgrade steps by dropping tables before attempting to create them * Correct documentation path in upgrade warning * In database upgrades, skip the "BACK UP BEFORE THIS STEP" warning if the --force option was provided, which gives no change to stop at that point. * Remove a warning in the optional time-worked-history.pl upgrade step REST * Allow arbitrary Content-Disposition in REST uploads (#19770) Developer * Add a comment warning about the use of the SetFieldsOnce callback in BuildFormatString; it will be removed in RT 4.4. * Fix behavior of RT::Date->AddDays when passed 0 days * Check POD of all files * Allow RT::Users->WhoBelongToGroups to optionally return unprivileged users * Provide hooks to implement a cache on MakeClicky * Document ExtractTicketId and ParseTicketId, as useful methods for local overrides * Update RT::CustomField->LoadByName, when called with a Queue argument, to return only ticket CFs; in 4.2, it also began finding queue CFs. This reverts to the behavior from 4.0. * The Articles URI implementation is now consistent with Ticket URIs; ->LocalURIPrefix does not contain /article/ * Allow @JSFiles to include files not under /static/js/ if they have a leading / * Add a generic style for reverse-color ticket titlebox tabs * Allow plugins to wrap the PSGI application in its entirety * Bulletproof role resolution for single-user roles * Win32 and IIS are not a supported platform; remove all lingering references to them * Allow ModifyAll.html's Default callback to change @results, like Modify.html * Make Widgets/Form/Select honor the Multiple flag (#12447) * Remove extraneous direct uses of Time::ParseDate (#24498) * Add a callback after Attachments on ticket display * Fix SetDisabled's return message on failure (#29802) * Refactor CSV export to allow its use by non-ticket collections Documentation * Updated parts of RT::StyleGuide * Document the --no-users and --no-groups options to rt-serializer more clearly * Add documentation for rt-validate-aliases * Remove misleading comment about "an rt-mailgate user" from rt-mailgate documentation * Remove ambiguity of direction of $CanonicalizeEmailAddressMatch and $CanonicalizeEmailAddressReplace * Update schema.dot for the ObjectScrips table, new in 4.2 * List SQLite in documentation as a possible database backend, for non-production use. * Update suggested backup strategy on MySQL to no longer require LOCK TABLES privileges (#22893) * Note that changing queue subject tags may require altering $EmailSubjectTagRegex * Suggest /etc/cron.d instead of root's crontab, for discoverability From http://bestpractical.com/release-notes/rt/4.2.3 This release is primarily a bugfix release; notable changes include: Administrator tasks * Avoid starting a FastCGI process manager in the common case of the FastCGI process being started by the webserver, and communicating over STDIN. This restores the behavior from 4.0, where the process name is the full path to rt-server.fcgi, and not the static string "perl-fcgi-pm" or "perl-fcgi". * Automatically clean out Mason cache when updated HTML is installed during upgrades; this should prevent a common class of errors. * Fix paths in rt-importer when importing from a serialized dump which was written to an absolute path. * Additional optional upgrade script for users upgrading from RT 3.8 who previously used RT::Extension::CustomField::Checkbox. * Pass characters, not bytes, to _EncodeLOB during de-serialization; this prevents invalid UTF-8 from a serialized dump from entering the new database. * Catch and warn of additional common misconfigurations of GPG/SMIME integration. * Prevent a possible infinite loop in rt-validator --resolve if Principal records were missing; default to forcing their creation. Localization * Localization updates from Launchpad. General user UI * Date and DateTime customfields now pass "mandatory" validation if unchanged. * "1970-01-01" is now treated as "unset" for purposes of Date and DateTime validation. * Add Date and DateTime fields to bulk update. * Don't conduct a user search if no string was entered. * Signal if a user is disabled at the top of User Summary pages. * Resolve regression in 4.2, which caused warnings during ticket creation when transaction custom fields were applied. * Respect transaction squelching during GPG/SMIME signing and encryption. Lack of public key for a squelched user will no longer trigger errors, for instance. * Resolve regression in 4.2, where the recipient squelching checkboxes did not properly synchronize state between users who appeared multiple times. * Adjust the bottom edge of rolled-up tabs in ticket pages. * Sort data groupings in charts numerically, not ASCIIbetically, if they all appear to be numbers. * Ensure that Sidebar / Body panes in dashboard configuration display in a consistent order on perl 5.18 and above. * For strict DOM compliance, move a "name" attribute on <div> to "data-name". * Prevent "Can't call method "DependsOn" on an undefined value" error in bulk update if tickets were deleted. * Show links to tickets which are not readable by the user as numbers, not as blank titles. * Add a "ticket-active" class, as well as the current status as a class, to ticket links on ticket display page. * Fix a regression in 4.2 which caused an error when a user with only limited rights (Watch or WatchAsAdminCc) removed themselves as a watcher from a ticket or queue. * Allow SeeCustomField on a single queue to show its custom fields during search if the search is limited to that queue. Documentation * Remove obsolete wording mentioning CPAN 1.84, which we guaranteed to already have a more recent version of, by way of perl 5.10.1. * Correct reminders documentation to suggest RT::Action::Notify, not RT::Action::SendEmail. * Documentation on writing extensions for RT. Admin interface * Fix "Queue" and "QueueId" columns in admin Scrips listing to emulate their display in 4.0. * Additional ModifyDropdownLimit in SelectOwnerDropdown to allow sites to increase the previously-hardcoded limit of 50 users in the drop-down before it switched to autocompletion. * Correctly style warnings about Articles needing configuration. * Resolve regression in 4.2 in admin interface, where the current group and rights tab is not preserved across rights submission. * Show static content roots in System Configuration, alongside Mason content roots. * Catch and warn of template compilation errors, such as unbalanced braces. Database * Improve right-checking query plan (at least on PostgreSQL 9.3) by de-duplicating ACL equivalence objects, and using the RT::System's id. * Upgrade steps from RT 4.0 -> 4.2 now DROP IF EXISTS tables and sequences before attempting to create them, except on Oracle. This resolves the common case of testing an upgrade before re-importing a backup atop it for the final upgrade, leaving the new tables still in place. * Fix a regression in 4.2 which caused rt-server to hold extra database handles open. For FastCGI processes, this was one extra per FastCGI process; for standalone servers, only one overall. Callbacks * MassageDisplayHeaders callback in ShowTransactionAttachments is now passed $ShowHeaders. * Callbacks in EditTransactionCustomFields are now passed $InTable. * MassageCustomFields callback in EditCustomField is now correctly passed $CustomFields. * Correct a typo in the documentation for MakeClicky callbacks. Developer * Provide and use a GetCustomFieldInputName() function to programmatically determine form field names from custom field objects. * Resolve a bug when associating unknown users with single-user roles; this primarily only affects Assets. * Allow consumers of /Elements/SimpleSearch to provide the placeholder text. * Default Stage for Scrips to be TransactionCreate; primarily for initialdata, but affects all callers of RT::Scrip->AddToObject. * Adjust etc/upgrade/shrink_transactions_table.pl to avoid new deprecation warnings. * Fix precedence errors of "return ... or ..." found by perl 5.19. * Allow consumers of EditCustomField to specify undef $Rows or $Cols to omit the respective attributes during form element rendering. * Prevent warnings on perl 5.19 and above. * Allow members to be added to groups during group creation in initialdata. * Prevent race conditions in 99-policy.t by skipping t/tmp/ and other volatile directories. * Pass Ticket object to ShowAttachments on Ticket/Forward.html, to allow for greater extensibility by providing more context. From http://bestpractical.com/release-notes/rt/4.2.2 This release is primarily a bugfix release; of particular note is that it contains schema changes for MySQL. Though the changes are limited, it is especially important to take, and verify you can recover from, a database backup prior to upgrading. Also notable is that this release fixes a bug in 4.2.0 and 4.2.1 where failures of the HTML-to-text conversion would silently cause mail to fail to be sent. When using the rich text editor, RT will also now quote the the HTML parts of email, and not simply their text equivalents. Other changes include: Documentation * Wording fixes in Shredder * Clean up examples in Lifecycles documentation * Document additional indexes that increase performance of Shredder * Replace a suggested GnuPG option with one which is not deprecated * Note that errors reported from the GnuPG infrastructure may be caused by GnuPG not being configured, but having been automatically enabled. Database * Ensure that even disabled scrips get the same id-to-name change that other scrips got during the 4.0 -> 4.2 upgrade. * On MySQL, alter the character set of all columns used to store email addresses to UTF-8 * Ensure that invalid byte sequences that may have snuck into the database previously (on earlier versions on MySQL, for instance) are not blindly interpreted as UTF-8 when retrieved from the database. As a result, invalid bytes will be returned from the API as the four characters "\xHH", where HH is the hexadecimal encoding of the byte. * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL, instead of merely all data not claiming to be "text/plain" * Additional warnings prevention on Oracle; tests now pass cleanly * Allow fully-automated database upgrades using --upgrade-from and --upgrade-to options to rt-setup-database * Clean out any remaining traces of RTFM that lingered in custom fields and custom field values that were disabled at the time of the previous upgrade step. * Bullet-proof a 3.8 -> 4.0 upgrade step for Scrips with no Condition Serializer/importer * Install rt-serializer and rt-importer into sbin/ * Ensure that incremental upgrade steps only run on incremental serializations, not all exports * Fix a runtime error in the incremental upgrade path to 4.2 * Ensure that inflated Users and Groups are created with the same id as their Principal * Disable in-memory record caching when serializing and importing to improve performance * Only search non-Disabled custom fields when looking up BasedOn in initialdata files * Set up logging properly; warnings are now displayed during serialization and importing Email * Don't die if HTML -> text conversion throws an error, which would silently prevent outgoing mail from being sent. Instead, fall back to just sending text/html with no text/plain * Replying to an HTML mail with the rich text editor will now quote the HTML part, not the equivalent text version. * Set a transfer encoding on outgoing dashboards; this resolves issues with long lines when using the Sendmail MTA. * Cope with mangled and overly-quoted recipient headers occasionally generated by Outlook. General user UI * Stop localizing custom field names, for consistency * Show a useful error on "show outgoing mail" if the user has no rights to see the page, rather than displaying an empty page. * Adjust UI to not block header on "show outgoing email" page * Hide the Take and Steal menu items if you already own the ticket, closing a regression in 4.2.0 and above. * Autocompletion custom fields now properly autocomplete when placed in custom field groupings * Improve rendering on Internet Explorer 6 * Fix cascaded custom fields on Internet Explorer 8 and below. * Fix third-level cascading custom fields, broken in 4.2.1 * Minor rendering bugs with Charts placed on homepages and dashboards * Whitelist "show outgoing email" and chart results from CSRF protection * RT 4.0.7 introduced a performance regression when building ticket searches that query Links; switch back to a much better-indexed query. * Fix "Clone ticket" functionality with Select-multiple custom fields. * Show the queue ID for the current queue in the ticket edit page, even if the user does not have SeeQueue; this prevents the user from accidentally changing the queue. * Respect custom field groupings on user preferences page Query Builder * Warnings avoidance for searches with more than 1000 results. * Allow IS NULL to search for dates which are unset * Properly quote CF names containing non-ASCII characters in query builder, broken since 4.2.0 * Add "UpdatedBy" TicketSQL limit Admin * Correct a package load order problem which prevented the web installer from working since 4.2.0 * Report the correct setting name in rt-validate-aliases * Fix real-time updating of Theme CSS on Internet Explorer 8 and below * Fix a minor display bug in the CF Admin pages, where the queue number instead of queue name would be displayed in requests shortly after server startup. * Add "Extra Info" as a possible field for "More About Requestor" REST * Allow searching for users, queues, and groups in REST * Prevent a server error when attempting to guess content-type in the REST interface. Development * Allow running tests with an explicit set of plugins enabled. * Custom Action and Condition packages (as supplied by extensions; these are not the text entry boxes in the UI) are now loaded at server startup time, to catch compile-time errors in such classes early as well as reducing RT's memory footprint on mod_perl. Previously, these errors would have logged errors only when their Scrip failed to fire. This restores the behavior found in RT 3.8, which was mistakenly removed in RT 4.0.0. * Additional callbacks, including in charts, and on ticket reply pages * Remove an unused Makefile target
2014-07-06 08:32:32 +02:00
share/rt4/data/po/fa.po
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/po/fi.po
share/rt4/data/po/fr.po
share/rt4/data/po/hr.po
share/rt4/data/po/hu.po
share/rt4/data/po/id.po
share/rt4/data/po/is.po
share/rt4/data/po/it.po
share/rt4/data/po/ja.po
share/rt4/data/po/lt.po
share/rt4/data/po/lv.po
share/rt4/data/po/nb.po
share/rt4/data/po/nl.po
share/rt4/data/po/nn.po
share/rt4/data/po/oc.po
share/rt4/data/po/pl.po
share/rt4/data/po/pt.po
share/rt4/data/po/pt_BR.po
share/rt4/data/po/pt_PT.po
share/rt4/data/po/rt.pot
share/rt4/data/po/ru.po
share/rt4/data/po/sk.po
share/rt4/data/po/sl.po
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/po/sr.po
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/data/po/sv.po
share/rt4/data/po/tr.po
share/rt4/data/po/zh_CN.po
share/rt4/data/po/zh_TW.po
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/data/static/RichText/LICENSE.md
share/rt4/data/static/RichText/ckeditor.js
share/rt4/data/static/RichText/config.js
share/rt4/data/static/RichText/contents.css
share/rt4/data/static/RichText/lang/af.js
share/rt4/data/static/RichText/lang/ar.js
share/rt4/data/static/RichText/lang/bg.js
share/rt4/data/static/RichText/lang/bn.js
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Update to 4.2.5 from 4.2.1 Changelog: From http://bestpractical.com/release-notes/rt/4.2.5 This release is primarily a bugfix release; most notably, it explicitly updates a dependency to fix a previously-announced security vulnerability, resolves two serious bugs in the serializer, and fixes the "paste" feature in the Rich Text editor. Updated dependencies * Updated Email::Address::List dependency, to resolve CVE-2014-1474, as was previously announced in http://blog.bestpractical.com/2014/01/security-vulnerability-in-rt-42.html * Bump CGI dependency (under perl 5.20 and above, only) to quash warnings about CGI.pm's deprecation in core (#29053) Serializer/Importer * Serialize binary data as binary, not as UTF-8 codepoints; this fixes a regression introduced in 4.2.3 which corrupted all binary data in serialized data. * Serialize ObjectScrips when cloning, which had been mistakenly omitted; this only partially resolves #29949, as it does not address serialization of ObjectScrips when not cloning. General web UI * Force CKEDITOR_BASEPATH; this fixes errors during pasting into the Rich Text editor (#29780, #29987) * Ticket autocompletion (for links) is more predictable when completing on strings containing numbers (#25755) * Fix "Show Outgoing Email" and Reply/Comment/Forward links in Approvals (#29800) * Correctly decode text/html parts of old (RT 3.6.5 and prior) emails Internationalization * Updated localizations (German, Greek, Slovak, Lithuanian) Web administration * Display clean Stage name in ColumnMaps (#28739) * Add Scrips Select/Create menu, and maintain context on which list of Scrips the Select page should link to (#28787) * Granting rights to new groups no longer requires clicking in textbox twice in Firefox (#29911) Server administration * Log when Encode::HanExtra would be useful in decoding emails, and make use of it if it is available. * Squash warnings in 4.1.17 upgrade step (#29595) * Reorder DROP IF EXISTS on 4.1.1 Postgres upgrade step to drop sequence after dropping the table; avoids bugs on upgrading in a previously-upgraded database * Stop hardcoding the list of available themes, instead auto-detecting new themes as they are added (#14667) * Explicitly point to $AutocompleteOwners setting in warning that RT is switching to the autocompleter due to too many owners. * Remove caching of template object in rt-crontool; this fixes a bug where the same content would be sent on all tickets (#29454) * rt-fulltext-indexer now locks, to prevent more than one instance from running at once (#17423) Developer * Add BeforeMessageBox callback in ModifyAll.html for parity with Create.html and Update.html * BeforeCustomFields callback in ShowCustomFields now takes $Table parameter * Default callback in ShowTransaction can now modify $ShowBody * Add a RT::Date->IsSet method * Fix invalid ContextObject on RT::CustomField->LoadByName when passed Queue => 0; this led to invalid LookupType limits on later calls to ->LoadByName. * Generalize RT::CustomField->LoadByName to work with non-Queue context objects, and to optionally return globally-applied CFs and not Disabled CFs. * Tests now pass again using RT_TEST_WEB_HANDLER=inline * ->AddCustomFieldValues no longer allows adding repeated values (#4553) Documentation * Drop references to MySQL 4.1, as RT 4.2 requires MySQL 5.1 * Updated example plugins used in documentation, and suggest Plugin() over Set(@Plugins, ...) (#29978) * Documentation for ColumnMap From http://bestpractical.com/release-notes/rt/4.2.4 This release is primarily a bugfix release; notable changes include: Database changes * Add the AutoOpenInactive action for upgrades; clean installs of RT 4.2.0 or higher have this action already * Force Lifecycle and Disabled properties of the internal __Approvals queue to the values RT needs to function correctly Notable new features * If indexed full-text searching is enabled, the simple search will search in both Content and Subject. * Align headers of collections to their content, by default. This right-aligns the "#" header of ticket collections, for instance. * Send caching headers for all static content; this fixes a regression from RT 4.0, which correctly set caching headers on static images (#28640) * Re-order JS to optimize parallel resource fetching, and decrease load times * Allow LIKE and NOT LIKE with Status limits (#29654) Regression fixes * Resolve a regression in 4.2.3 wherein TITLE information was lost after parsing on the Advanced page (#29425) * Fix a regression in 4.2.2, which caused "select" custom fields to not pick up their defaults when cloning tickets (#29751) * Fix a regression in 4.2.2 which caused checkbox CFs to add the same value multiple times (#29392) * Fix a regression in 4.2.2 when categories were set on a CF without using the "based on" feature. * Show reminders without due dates if $OnlyOverdue is set; this fixes a regression from RT 4.0 Email * Use "white-space: pre-wrap" when inserting plain-text into HTML templates. This preserves line breaks but allows clients to wrap lines if need be. Localization * Updated localizations from Launchpad; new Persian translation * Better cluing of pluralization and quantified terms for translators * Remove untranslatable locstrings (#29798) * Fix extra/missing numbers in Czech localization (#29741) * Remove no longer translated right names from PO files * Disambiguate "M" for "month" vs "megabyte" General web UI * Better splitting of phrases with numbers in ticket link autocompletion * Autocomplete email addresses in Forward page (#28441) * Allow non-ASCII characters in passwords (#28784) * Add a "Reset" button to revert homepage portlet formatting to the system default * Remove uninitialized value warnings for upgrades from RT 3.8 (#17505) * Allow downloading attachments whose filenames contain a leading dot (#29700) * Prevent uninitialized value warning on search result pages with no query (#29699) * Hide user summary links in mobile UI, as there is no user summary page for mobile (#28788) * Always add the trailing delimiter when autocompleting multiple-entry objects, such as email addresses * Compress PNG images to decrease initial page load times * Avoid "That is already the current value" warning when changing between two queues with differing lifecycles but a same-name mapping * Don't nest <a> tags to User Summaries in queue watcher page * Require that saved searches have names in order to be created (#20210) * Give a proper error when attempting to merge a ticket into itself (#26407) * Searching for "ip version 6" no longer limits to ticket 6; the 6 is instead searched for in the subject. (#22470) * Give SystemError transactions their own CSS style * Fix ticket link autocompletion during ticket creation * Require that one or more addresses be provided to forward (#25308) * Respect the "color" attribute in HTML mail (#28389) * Rework the JS that prevented form resubmission; instead of disabling the submit button (which interacted poorly with the browser's back button), instead use an attribute on the form (#27489) * Squash warnings triggered by query builder when more than 50 different users had OwnTicket * Serve rich text editor JS with the rest of the compressed JS; this ensures that it is better cached Web administration * Allow external custom fields to have a "based on" category. * Hide the queue name, lifecycle, and disabled box on the edit page for the __Approvals queue; these must remain unchanged for Approvals functionality. * Correctly page user results in User Summary searches * Prevent warnings on Scrip edit pages if the user did not have global ShowTemplate rights Configuration options * Add a new option ($AllowLoginPasswordAutoComplete) to allow the browser to remember user passwords on RT's login screen (#29071) * Add new $DefaultSearchResultOrderBy and $DefaultSearchResultOrder options to control the global default ordering of tickets * When the stylesheet is set to an unknown style, default to rudder, not aileron (#29132) Server administration * Use one fewer database connections per rt-server process; this is most notable on FastCGI deployments, which spawn a number of rt-server processes * Default to connecting to sphinx via 127.0.0.1 instead of localhost on MySQL 5.5, due to http://sphinxsearch.com/bugs/view.php?id=1815 * rt-validator can now detect and fix links to Articles with the wrong $Organization set * Check that the version in sbin/rt-server matches the version in lib/RT/Generated.pm during server startup * Follow up to 3 HTTP redirects when POSTing to the mail gateway. This covers the common case of http: redirecting to https:, but the mail gateway referencing http: (#14114) * Return a status code 503 if we cannot connect to the database (#23332) Installation * When configuring, pull the primary group of the current user using perl, instead of `groups`, which may not list the primary group first. * Ensure that rt-test-dependencies re-execs itself using its full path, as module installations may have changed the directory (#29024) * Properly detect an existing database but missing schema in the web installer * On perl 5.19.3 and above, a more recent version of Symbol::Global::Name is required, due to core perl changes Upgrades * Bulletproof 4.0 Articles upgrade steps by dropping tables before attempting to create them * Correct documentation path in upgrade warning * In database upgrades, skip the "BACK UP BEFORE THIS STEP" warning if the --force option was provided, which gives no change to stop at that point. * Remove a warning in the optional time-worked-history.pl upgrade step REST * Allow arbitrary Content-Disposition in REST uploads (#19770) Developer * Add a comment warning about the use of the SetFieldsOnce callback in BuildFormatString; it will be removed in RT 4.4. * Fix behavior of RT::Date->AddDays when passed 0 days * Check POD of all files * Allow RT::Users->WhoBelongToGroups to optionally return unprivileged users * Provide hooks to implement a cache on MakeClicky * Document ExtractTicketId and ParseTicketId, as useful methods for local overrides * Update RT::CustomField->LoadByName, when called with a Queue argument, to return only ticket CFs; in 4.2, it also began finding queue CFs. This reverts to the behavior from 4.0. * The Articles URI implementation is now consistent with Ticket URIs; ->LocalURIPrefix does not contain /article/ * Allow @JSFiles to include files not under /static/js/ if they have a leading / * Add a generic style for reverse-color ticket titlebox tabs * Allow plugins to wrap the PSGI application in its entirety * Bulletproof role resolution for single-user roles * Win32 and IIS are not a supported platform; remove all lingering references to them * Allow ModifyAll.html's Default callback to change @results, like Modify.html * Make Widgets/Form/Select honor the Multiple flag (#12447) * Remove extraneous direct uses of Time::ParseDate (#24498) * Add a callback after Attachments on ticket display * Fix SetDisabled's return message on failure (#29802) * Refactor CSV export to allow its use by non-ticket collections Documentation * Updated parts of RT::StyleGuide * Document the --no-users and --no-groups options to rt-serializer more clearly * Add documentation for rt-validate-aliases * Remove misleading comment about "an rt-mailgate user" from rt-mailgate documentation * Remove ambiguity of direction of $CanonicalizeEmailAddressMatch and $CanonicalizeEmailAddressReplace * Update schema.dot for the ObjectScrips table, new in 4.2 * List SQLite in documentation as a possible database backend, for non-production use. * Update suggested backup strategy on MySQL to no longer require LOCK TABLES privileges (#22893) * Note that changing queue subject tags may require altering $EmailSubjectTagRegex * Suggest /etc/cron.d instead of root's crontab, for discoverability From http://bestpractical.com/release-notes/rt/4.2.3 This release is primarily a bugfix release; notable changes include: Administrator tasks * Avoid starting a FastCGI process manager in the common case of the FastCGI process being started by the webserver, and communicating over STDIN. This restores the behavior from 4.0, where the process name is the full path to rt-server.fcgi, and not the static string "perl-fcgi-pm" or "perl-fcgi". * Automatically clean out Mason cache when updated HTML is installed during upgrades; this should prevent a common class of errors. * Fix paths in rt-importer when importing from a serialized dump which was written to an absolute path. * Additional optional upgrade script for users upgrading from RT 3.8 who previously used RT::Extension::CustomField::Checkbox. * Pass characters, not bytes, to _EncodeLOB during de-serialization; this prevents invalid UTF-8 from a serialized dump from entering the new database. * Catch and warn of additional common misconfigurations of GPG/SMIME integration. * Prevent a possible infinite loop in rt-validator --resolve if Principal records were missing; default to forcing their creation. Localization * Localization updates from Launchpad. General user UI * Date and DateTime customfields now pass "mandatory" validation if unchanged. * "1970-01-01" is now treated as "unset" for purposes of Date and DateTime validation. * Add Date and DateTime fields to bulk update. * Don't conduct a user search if no string was entered. * Signal if a user is disabled at the top of User Summary pages. * Resolve regression in 4.2, which caused warnings during ticket creation when transaction custom fields were applied. * Respect transaction squelching during GPG/SMIME signing and encryption. Lack of public key for a squelched user will no longer trigger errors, for instance. * Resolve regression in 4.2, where the recipient squelching checkboxes did not properly synchronize state between users who appeared multiple times. * Adjust the bottom edge of rolled-up tabs in ticket pages. * Sort data groupings in charts numerically, not ASCIIbetically, if they all appear to be numbers. * Ensure that Sidebar / Body panes in dashboard configuration display in a consistent order on perl 5.18 and above. * For strict DOM compliance, move a "name" attribute on <div> to "data-name". * Prevent "Can't call method "DependsOn" on an undefined value" error in bulk update if tickets were deleted. * Show links to tickets which are not readable by the user as numbers, not as blank titles. * Add a "ticket-active" class, as well as the current status as a class, to ticket links on ticket display page. * Fix a regression in 4.2 which caused an error when a user with only limited rights (Watch or WatchAsAdminCc) removed themselves as a watcher from a ticket or queue. * Allow SeeCustomField on a single queue to show its custom fields during search if the search is limited to that queue. Documentation * Remove obsolete wording mentioning CPAN 1.84, which we guaranteed to already have a more recent version of, by way of perl 5.10.1. * Correct reminders documentation to suggest RT::Action::Notify, not RT::Action::SendEmail. * Documentation on writing extensions for RT. Admin interface * Fix "Queue" and "QueueId" columns in admin Scrips listing to emulate their display in 4.0. * Additional ModifyDropdownLimit in SelectOwnerDropdown to allow sites to increase the previously-hardcoded limit of 50 users in the drop-down before it switched to autocompletion. * Correctly style warnings about Articles needing configuration. * Resolve regression in 4.2 in admin interface, where the current group and rights tab is not preserved across rights submission. * Show static content roots in System Configuration, alongside Mason content roots. * Catch and warn of template compilation errors, such as unbalanced braces. Database * Improve right-checking query plan (at least on PostgreSQL 9.3) by de-duplicating ACL equivalence objects, and using the RT::System's id. * Upgrade steps from RT 4.0 -> 4.2 now DROP IF EXISTS tables and sequences before attempting to create them, except on Oracle. This resolves the common case of testing an upgrade before re-importing a backup atop it for the final upgrade, leaving the new tables still in place. * Fix a regression in 4.2 which caused rt-server to hold extra database handles open. For FastCGI processes, this was one extra per FastCGI process; for standalone servers, only one overall. Callbacks * MassageDisplayHeaders callback in ShowTransactionAttachments is now passed $ShowHeaders. * Callbacks in EditTransactionCustomFields are now passed $InTable. * MassageCustomFields callback in EditCustomField is now correctly passed $CustomFields. * Correct a typo in the documentation for MakeClicky callbacks. Developer * Provide and use a GetCustomFieldInputName() function to programmatically determine form field names from custom field objects. * Resolve a bug when associating unknown users with single-user roles; this primarily only affects Assets. * Allow consumers of /Elements/SimpleSearch to provide the placeholder text. * Default Stage for Scrips to be TransactionCreate; primarily for initialdata, but affects all callers of RT::Scrip->AddToObject. * Adjust etc/upgrade/shrink_transactions_table.pl to avoid new deprecation warnings. * Fix precedence errors of "return ... or ..." found by perl 5.19. * Allow consumers of EditCustomField to specify undef $Rows or $Cols to omit the respective attributes during form element rendering. * Prevent warnings on perl 5.19 and above. * Allow members to be added to groups during group creation in initialdata. * Prevent race conditions in 99-policy.t by skipping t/tmp/ and other volatile directories. * Pass Ticket object to ShowAttachments on Ticket/Forward.html, to allow for greater extensibility by providing more context. From http://bestpractical.com/release-notes/rt/4.2.2 This release is primarily a bugfix release; of particular note is that it contains schema changes for MySQL. Though the changes are limited, it is especially important to take, and verify you can recover from, a database backup prior to upgrading. Also notable is that this release fixes a bug in 4.2.0 and 4.2.1 where failures of the HTML-to-text conversion would silently cause mail to fail to be sent. When using the rich text editor, RT will also now quote the the HTML parts of email, and not simply their text equivalents. Other changes include: Documentation * Wording fixes in Shredder * Clean up examples in Lifecycles documentation * Document additional indexes that increase performance of Shredder * Replace a suggested GnuPG option with one which is not deprecated * Note that errors reported from the GnuPG infrastructure may be caused by GnuPG not being configured, but having been automatically enabled. Database * Ensure that even disabled scrips get the same id-to-name change that other scrips got during the 4.0 -> 4.2 upgrade. * On MySQL, alter the character set of all columns used to store email addresses to UTF-8 * Ensure that invalid byte sequences that may have snuck into the database previously (on earlier versions on MySQL, for instance) are not blindly interpreted as UTF-8 when retrieved from the database. As a result, invalid bytes will be returned from the API as the four characters "\xHH", where HH is the hexadecimal encoding of the byte. * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL, instead of merely all data not claiming to be "text/plain" * Additional warnings prevention on Oracle; tests now pass cleanly * Allow fully-automated database upgrades using --upgrade-from and --upgrade-to options to rt-setup-database * Clean out any remaining traces of RTFM that lingered in custom fields and custom field values that were disabled at the time of the previous upgrade step. * Bullet-proof a 3.8 -> 4.0 upgrade step for Scrips with no Condition Serializer/importer * Install rt-serializer and rt-importer into sbin/ * Ensure that incremental upgrade steps only run on incremental serializations, not all exports * Fix a runtime error in the incremental upgrade path to 4.2 * Ensure that inflated Users and Groups are created with the same id as their Principal * Disable in-memory record caching when serializing and importing to improve performance * Only search non-Disabled custom fields when looking up BasedOn in initialdata files * Set up logging properly; warnings are now displayed during serialization and importing Email * Don't die if HTML -> text conversion throws an error, which would silently prevent outgoing mail from being sent. Instead, fall back to just sending text/html with no text/plain * Replying to an HTML mail with the rich text editor will now quote the HTML part, not the equivalent text version. * Set a transfer encoding on outgoing dashboards; this resolves issues with long lines when using the Sendmail MTA. * Cope with mangled and overly-quoted recipient headers occasionally generated by Outlook. General user UI * Stop localizing custom field names, for consistency * Show a useful error on "show outgoing mail" if the user has no rights to see the page, rather than displaying an empty page. * Adjust UI to not block header on "show outgoing email" page * Hide the Take and Steal menu items if you already own the ticket, closing a regression in 4.2.0 and above. * Autocompletion custom fields now properly autocomplete when placed in custom field groupings * Improve rendering on Internet Explorer 6 * Fix cascaded custom fields on Internet Explorer 8 and below. * Fix third-level cascading custom fields, broken in 4.2.1 * Minor rendering bugs with Charts placed on homepages and dashboards * Whitelist "show outgoing email" and chart results from CSRF protection * RT 4.0.7 introduced a performance regression when building ticket searches that query Links; switch back to a much better-indexed query. * Fix "Clone ticket" functionality with Select-multiple custom fields. * Show the queue ID for the current queue in the ticket edit page, even if the user does not have SeeQueue; this prevents the user from accidentally changing the queue. * Respect custom field groupings on user preferences page Query Builder * Warnings avoidance for searches with more than 1000 results. * Allow IS NULL to search for dates which are unset * Properly quote CF names containing non-ASCII characters in query builder, broken since 4.2.0 * Add "UpdatedBy" TicketSQL limit Admin * Correct a package load order problem which prevented the web installer from working since 4.2.0 * Report the correct setting name in rt-validate-aliases * Fix real-time updating of Theme CSS on Internet Explorer 8 and below * Fix a minor display bug in the CF Admin pages, where the queue number instead of queue name would be displayed in requests shortly after server startup. * Add "Extra Info" as a possible field for "More About Requestor" REST * Allow searching for users, queues, and groups in REST * Prevent a server error when attempting to guess content-type in the REST interface. Development * Allow running tests with an explicit set of plugins enabled. * Custom Action and Condition packages (as supplied by extensions; these are not the text entry boxes in the UI) are now loaded at server startup time, to catch compile-time errors in such classes early as well as reducing RT's memory footprint on mod_perl. Previously, these errors would have logged errors only when their Scrip failed to fire. This restores the behavior found in RT 3.8, which was mistakenly removed in RT 4.0.0. * Additional callbacks, including in charts, and on ticket reply pages * Remove an unused Makefile target
2014-07-06 08:32:32 +02:00
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Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
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share/rt4/data/static/images/tablesorter/bg.gif
share/rt4/data/static/images/tablesorter/desc.gif
share/rt4/data/static/images/test.png
share/rt4/data/static/js/autocomplete.js
share/rt4/data/static/js/cascaded.js
share/rt4/data/static/js/combobox.js
share/rt4/data/static/js/event-registration.js
share/rt4/data/static/js/farbtastic.js
share/rt4/data/static/js/forms.js
share/rt4/data/static/js/history-folding.js
share/rt4/data/static/js/i18n.js
share/rt4/data/static/js/jquery-1.9.1.min.js
share/rt4/data/static/js/jquery-ui-1.10.0.custom.min.js
share/rt4/data/static/js/jquery-ui-patch-datepicker.js
share/rt4/data/static/js/jquery-ui-timepicker-addon.js
share/rt4/data/static/js/jquery.cookie.js
share/rt4/data/static/js/jquery.event.hover-1.0.js
share/rt4/data/static/js/jquery.modal-defaults.js
share/rt4/data/static/js/jquery.modal.min.js
share/rt4/data/static/js/jquery.supposition.js
share/rt4/data/static/js/jquery.tablesorter.min.js
share/rt4/data/static/js/jquery_noconflict.js
share/rt4/data/static/js/late.js
share/rt4/data/static/js/superfish.js
share/rt4/data/static/js/supersubs.js
share/rt4/data/static/js/titlebox-state.js
share/rt4/data/static/js/util.js
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/etc/acl.Oracle
share/rt4/etc/acl.Pg
share/rt4/etc/acl.mysql
share/rt4/etc/initialdata
share/rt4/etc/schema.Oracle
share/rt4/etc/schema.Pg
share/rt4/etc/schema.SQLite
share/rt4/etc/schema.mysql
Fix PKG_SYSCONFDIR and VARDIR handling, similar to rt3 package. Fix installing of update scripts (find using the non portable "-not") Bump PKGREVISION. OK'ed by ryoon.
2014-06-17 13:10:40 +02:00
share/rt4/etc/upgrade/3.1.0/acl.Oracle
share/rt4/etc/upgrade/3.1.0/acl.Pg
share/rt4/etc/upgrade/3.1.0/acl.SQLite
share/rt4/etc/upgrade/3.1.0/acl.mysql
share/rt4/etc/upgrade/3.1.0/schema.Oracle
share/rt4/etc/upgrade/3.1.0/schema.Pg
share/rt4/etc/upgrade/3.1.0/schema.SQLite
share/rt4/etc/upgrade/3.1.0/schema.mysql
share/rt4/etc/upgrade/3.1.15/content
share/rt4/etc/upgrade/3.1.17/content
share/rt4/etc/upgrade/3.3.0/acl.Oracle
share/rt4/etc/upgrade/3.3.0/acl.Pg
share/rt4/etc/upgrade/3.3.0/acl.SQLite
share/rt4/etc/upgrade/3.3.0/acl.mysql
share/rt4/etc/upgrade/3.3.0/schema.Oracle
share/rt4/etc/upgrade/3.3.0/schema.Pg
share/rt4/etc/upgrade/3.3.0/schema.mysql
share/rt4/etc/upgrade/3.3.11/acl.Oracle
share/rt4/etc/upgrade/3.3.11/acl.Pg
share/rt4/etc/upgrade/3.3.11/acl.SQLite
share/rt4/etc/upgrade/3.3.11/acl.mysql
share/rt4/etc/upgrade/3.3.11/schema.Oracle
share/rt4/etc/upgrade/3.3.11/schema.Pg
share/rt4/etc/upgrade/3.3.11/schema.SQLite
share/rt4/etc/upgrade/3.3.11/schema.mysql
share/rt4/etc/upgrade/3.5.1/content
share/rt4/etc/upgrade/3.7.1/content
share/rt4/etc/upgrade/3.7.10/content
share/rt4/etc/upgrade/3.7.15/content
share/rt4/etc/upgrade/3.7.19/content
share/rt4/etc/upgrade/3.7.3/schema.Oracle
share/rt4/etc/upgrade/3.7.3/schema.Pg
share/rt4/etc/upgrade/3.7.3/schema.mysql
share/rt4/etc/upgrade/3.7.81/schema.Oracle
share/rt4/etc/upgrade/3.7.81/schema.mysql
share/rt4/etc/upgrade/3.7.82/content
share/rt4/etc/upgrade/3.7.85/content
share/rt4/etc/upgrade/3.7.86/content
share/rt4/etc/upgrade/3.7.87/content
share/rt4/etc/upgrade/3.8-ical-extension
share/rt4/etc/upgrade/3.8.0/content
share/rt4/etc/upgrade/3.8.1/content
share/rt4/etc/upgrade/3.8.2/content
share/rt4/etc/upgrade/3.8.3/content
share/rt4/etc/upgrade/3.8.3/schema.Pg
share/rt4/etc/upgrade/3.8.4/content
share/rt4/etc/upgrade/3.8.6/content
share/rt4/etc/upgrade/3.8.8/content
share/rt4/etc/upgrade/3.8.9/content
share/rt4/etc/upgrade/3.9.1/content
share/rt4/etc/upgrade/3.9.2/content
share/rt4/etc/upgrade/3.9.3/schema.Oracle
share/rt4/etc/upgrade/3.9.3/schema.Pg
share/rt4/etc/upgrade/3.9.3/schema.SQLite
share/rt4/etc/upgrade/3.9.3/schema.mysql
share/rt4/etc/upgrade/3.9.5/backcompat
share/rt4/etc/upgrade/3.9.5/schema.Oracle
share/rt4/etc/upgrade/3.9.5/schema.Pg
share/rt4/etc/upgrade/3.9.5/schema.SQLite
share/rt4/etc/upgrade/3.9.5/schema.mysql
share/rt4/etc/upgrade/3.9.6/schema.Oracle
share/rt4/etc/upgrade/3.9.6/schema.Pg
share/rt4/etc/upgrade/3.9.6/schema.SQLite
share/rt4/etc/upgrade/3.9.6/schema.mysql
share/rt4/etc/upgrade/3.9.7/content
share/rt4/etc/upgrade/3.9.7/schema.Oracle
share/rt4/etc/upgrade/3.9.7/schema.Pg
share/rt4/etc/upgrade/3.9.7/schema.SQLite
share/rt4/etc/upgrade/3.9.7/schema.mysql
share/rt4/etc/upgrade/3.9.8/content
share/rt4/etc/upgrade/3.9.8/schema.Oracle
share/rt4/etc/upgrade/3.9.8/schema.Pg
share/rt4/etc/upgrade/3.9.8/schema.SQLite
share/rt4/etc/upgrade/3.9.8/schema.mysql
Update to 4.2.5 from 4.2.1 Changelog: From http://bestpractical.com/release-notes/rt/4.2.5 This release is primarily a bugfix release; most notably, it explicitly updates a dependency to fix a previously-announced security vulnerability, resolves two serious bugs in the serializer, and fixes the "paste" feature in the Rich Text editor. Updated dependencies * Updated Email::Address::List dependency, to resolve CVE-2014-1474, as was previously announced in http://blog.bestpractical.com/2014/01/security-vulnerability-in-rt-42.html * Bump CGI dependency (under perl 5.20 and above, only) to quash warnings about CGI.pm's deprecation in core (#29053) Serializer/Importer * Serialize binary data as binary, not as UTF-8 codepoints; this fixes a regression introduced in 4.2.3 which corrupted all binary data in serialized data. * Serialize ObjectScrips when cloning, which had been mistakenly omitted; this only partially resolves #29949, as it does not address serialization of ObjectScrips when not cloning. General web UI * Force CKEDITOR_BASEPATH; this fixes errors during pasting into the Rich Text editor (#29780, #29987) * Ticket autocompletion (for links) is more predictable when completing on strings containing numbers (#25755) * Fix "Show Outgoing Email" and Reply/Comment/Forward links in Approvals (#29800) * Correctly decode text/html parts of old (RT 3.6.5 and prior) emails Internationalization * Updated localizations (German, Greek, Slovak, Lithuanian) Web administration * Display clean Stage name in ColumnMaps (#28739) * Add Scrips Select/Create menu, and maintain context on which list of Scrips the Select page should link to (#28787) * Granting rights to new groups no longer requires clicking in textbox twice in Firefox (#29911) Server administration * Log when Encode::HanExtra would be useful in decoding emails, and make use of it if it is available. * Squash warnings in 4.1.17 upgrade step (#29595) * Reorder DROP IF EXISTS on 4.1.1 Postgres upgrade step to drop sequence after dropping the table; avoids bugs on upgrading in a previously-upgraded database * Stop hardcoding the list of available themes, instead auto-detecting new themes as they are added (#14667) * Explicitly point to $AutocompleteOwners setting in warning that RT is switching to the autocompleter due to too many owners. * Remove caching of template object in rt-crontool; this fixes a bug where the same content would be sent on all tickets (#29454) * rt-fulltext-indexer now locks, to prevent more than one instance from running at once (#17423) Developer * Add BeforeMessageBox callback in ModifyAll.html for parity with Create.html and Update.html * BeforeCustomFields callback in ShowCustomFields now takes $Table parameter * Default callback in ShowTransaction can now modify $ShowBody * Add a RT::Date->IsSet method * Fix invalid ContextObject on RT::CustomField->LoadByName when passed Queue => 0; this led to invalid LookupType limits on later calls to ->LoadByName. * Generalize RT::CustomField->LoadByName to work with non-Queue context objects, and to optionally return globally-applied CFs and not Disabled CFs. * Tests now pass again using RT_TEST_WEB_HANDLER=inline * ->AddCustomFieldValues no longer allows adding repeated values (#4553) Documentation * Drop references to MySQL 4.1, as RT 4.2 requires MySQL 5.1 * Updated example plugins used in documentation, and suggest Plugin() over Set(@Plugins, ...) (#29978) * Documentation for ColumnMap From http://bestpractical.com/release-notes/rt/4.2.4 This release is primarily a bugfix release; notable changes include: Database changes * Add the AutoOpenInactive action for upgrades; clean installs of RT 4.2.0 or higher have this action already * Force Lifecycle and Disabled properties of the internal __Approvals queue to the values RT needs to function correctly Notable new features * If indexed full-text searching is enabled, the simple search will search in both Content and Subject. * Align headers of collections to their content, by default. This right-aligns the "#" header of ticket collections, for instance. * Send caching headers for all static content; this fixes a regression from RT 4.0, which correctly set caching headers on static images (#28640) * Re-order JS to optimize parallel resource fetching, and decrease load times * Allow LIKE and NOT LIKE with Status limits (#29654) Regression fixes * Resolve a regression in 4.2.3 wherein TITLE information was lost after parsing on the Advanced page (#29425) * Fix a regression in 4.2.2, which caused "select" custom fields to not pick up their defaults when cloning tickets (#29751) * Fix a regression in 4.2.2 which caused checkbox CFs to add the same value multiple times (#29392) * Fix a regression in 4.2.2 when categories were set on a CF without using the "based on" feature. * Show reminders without due dates if $OnlyOverdue is set; this fixes a regression from RT 4.0 Email * Use "white-space: pre-wrap" when inserting plain-text into HTML templates. This preserves line breaks but allows clients to wrap lines if need be. Localization * Updated localizations from Launchpad; new Persian translation * Better cluing of pluralization and quantified terms for translators * Remove untranslatable locstrings (#29798) * Fix extra/missing numbers in Czech localization (#29741) * Remove no longer translated right names from PO files * Disambiguate "M" for "month" vs "megabyte" General web UI * Better splitting of phrases with numbers in ticket link autocompletion * Autocomplete email addresses in Forward page (#28441) * Allow non-ASCII characters in passwords (#28784) * Add a "Reset" button to revert homepage portlet formatting to the system default * Remove uninitialized value warnings for upgrades from RT 3.8 (#17505) * Allow downloading attachments whose filenames contain a leading dot (#29700) * Prevent uninitialized value warning on search result pages with no query (#29699) * Hide user summary links in mobile UI, as there is no user summary page for mobile (#28788) * Always add the trailing delimiter when autocompleting multiple-entry objects, such as email addresses * Compress PNG images to decrease initial page load times * Avoid "That is already the current value" warning when changing between two queues with differing lifecycles but a same-name mapping * Don't nest <a> tags to User Summaries in queue watcher page * Require that saved searches have names in order to be created (#20210) * Give a proper error when attempting to merge a ticket into itself (#26407) * Searching for "ip version 6" no longer limits to ticket 6; the 6 is instead searched for in the subject. (#22470) * Give SystemError transactions their own CSS style * Fix ticket link autocompletion during ticket creation * Require that one or more addresses be provided to forward (#25308) * Respect the "color" attribute in HTML mail (#28389) * Rework the JS that prevented form resubmission; instead of disabling the submit button (which interacted poorly with the browser's back button), instead use an attribute on the form (#27489) * Squash warnings triggered by query builder when more than 50 different users had OwnTicket * Serve rich text editor JS with the rest of the compressed JS; this ensures that it is better cached Web administration * Allow external custom fields to have a "based on" category. * Hide the queue name, lifecycle, and disabled box on the edit page for the __Approvals queue; these must remain unchanged for Approvals functionality. * Correctly page user results in User Summary searches * Prevent warnings on Scrip edit pages if the user did not have global ShowTemplate rights Configuration options * Add a new option ($AllowLoginPasswordAutoComplete) to allow the browser to remember user passwords on RT's login screen (#29071) * Add new $DefaultSearchResultOrderBy and $DefaultSearchResultOrder options to control the global default ordering of tickets * When the stylesheet is set to an unknown style, default to rudder, not aileron (#29132) Server administration * Use one fewer database connections per rt-server process; this is most notable on FastCGI deployments, which spawn a number of rt-server processes * Default to connecting to sphinx via 127.0.0.1 instead of localhost on MySQL 5.5, due to http://sphinxsearch.com/bugs/view.php?id=1815 * rt-validator can now detect and fix links to Articles with the wrong $Organization set * Check that the version in sbin/rt-server matches the version in lib/RT/Generated.pm during server startup * Follow up to 3 HTTP redirects when POSTing to the mail gateway. This covers the common case of http: redirecting to https:, but the mail gateway referencing http: (#14114) * Return a status code 503 if we cannot connect to the database (#23332) Installation * When configuring, pull the primary group of the current user using perl, instead of `groups`, which may not list the primary group first. * Ensure that rt-test-dependencies re-execs itself using its full path, as module installations may have changed the directory (#29024) * Properly detect an existing database but missing schema in the web installer * On perl 5.19.3 and above, a more recent version of Symbol::Global::Name is required, due to core perl changes Upgrades * Bulletproof 4.0 Articles upgrade steps by dropping tables before attempting to create them * Correct documentation path in upgrade warning * In database upgrades, skip the "BACK UP BEFORE THIS STEP" warning if the --force option was provided, which gives no change to stop at that point. * Remove a warning in the optional time-worked-history.pl upgrade step REST * Allow arbitrary Content-Disposition in REST uploads (#19770) Developer * Add a comment warning about the use of the SetFieldsOnce callback in BuildFormatString; it will be removed in RT 4.4. * Fix behavior of RT::Date->AddDays when passed 0 days * Check POD of all files * Allow RT::Users->WhoBelongToGroups to optionally return unprivileged users * Provide hooks to implement a cache on MakeClicky * Document ExtractTicketId and ParseTicketId, as useful methods for local overrides * Update RT::CustomField->LoadByName, when called with a Queue argument, to return only ticket CFs; in 4.2, it also began finding queue CFs. This reverts to the behavior from 4.0. * The Articles URI implementation is now consistent with Ticket URIs; ->LocalURIPrefix does not contain /article/ * Allow @JSFiles to include files not under /static/js/ if they have a leading / * Add a generic style for reverse-color ticket titlebox tabs * Allow plugins to wrap the PSGI application in its entirety * Bulletproof role resolution for single-user roles * Win32 and IIS are not a supported platform; remove all lingering references to them * Allow ModifyAll.html's Default callback to change @results, like Modify.html * Make Widgets/Form/Select honor the Multiple flag (#12447) * Remove extraneous direct uses of Time::ParseDate (#24498) * Add a callback after Attachments on ticket display * Fix SetDisabled's return message on failure (#29802) * Refactor CSV export to allow its use by non-ticket collections Documentation * Updated parts of RT::StyleGuide * Document the --no-users and --no-groups options to rt-serializer more clearly * Add documentation for rt-validate-aliases * Remove misleading comment about "an rt-mailgate user" from rt-mailgate documentation * Remove ambiguity of direction of $CanonicalizeEmailAddressMatch and $CanonicalizeEmailAddressReplace * Update schema.dot for the ObjectScrips table, new in 4.2 * List SQLite in documentation as a possible database backend, for non-production use. * Update suggested backup strategy on MySQL to no longer require LOCK TABLES privileges (#22893) * Note that changing queue subject tags may require altering $EmailSubjectTagRegex * Suggest /etc/cron.d instead of root's crontab, for discoverability From http://bestpractical.com/release-notes/rt/4.2.3 This release is primarily a bugfix release; notable changes include: Administrator tasks * Avoid starting a FastCGI process manager in the common case of the FastCGI process being started by the webserver, and communicating over STDIN. This restores the behavior from 4.0, where the process name is the full path to rt-server.fcgi, and not the static string "perl-fcgi-pm" or "perl-fcgi". * Automatically clean out Mason cache when updated HTML is installed during upgrades; this should prevent a common class of errors. * Fix paths in rt-importer when importing from a serialized dump which was written to an absolute path. * Additional optional upgrade script for users upgrading from RT 3.8 who previously used RT::Extension::CustomField::Checkbox. * Pass characters, not bytes, to _EncodeLOB during de-serialization; this prevents invalid UTF-8 from a serialized dump from entering the new database. * Catch and warn of additional common misconfigurations of GPG/SMIME integration. * Prevent a possible infinite loop in rt-validator --resolve if Principal records were missing; default to forcing their creation. Localization * Localization updates from Launchpad. General user UI * Date and DateTime customfields now pass "mandatory" validation if unchanged. * "1970-01-01" is now treated as "unset" for purposes of Date and DateTime validation. * Add Date and DateTime fields to bulk update. * Don't conduct a user search if no string was entered. * Signal if a user is disabled at the top of User Summary pages. * Resolve regression in 4.2, which caused warnings during ticket creation when transaction custom fields were applied. * Respect transaction squelching during GPG/SMIME signing and encryption. Lack of public key for a squelched user will no longer trigger errors, for instance. * Resolve regression in 4.2, where the recipient squelching checkboxes did not properly synchronize state between users who appeared multiple times. * Adjust the bottom edge of rolled-up tabs in ticket pages. * Sort data groupings in charts numerically, not ASCIIbetically, if they all appear to be numbers. * Ensure that Sidebar / Body panes in dashboard configuration display in a consistent order on perl 5.18 and above. * For strict DOM compliance, move a "name" attribute on <div> to "data-name". * Prevent "Can't call method "DependsOn" on an undefined value" error in bulk update if tickets were deleted. * Show links to tickets which are not readable by the user as numbers, not as blank titles. * Add a "ticket-active" class, as well as the current status as a class, to ticket links on ticket display page. * Fix a regression in 4.2 which caused an error when a user with only limited rights (Watch or WatchAsAdminCc) removed themselves as a watcher from a ticket or queue. * Allow SeeCustomField on a single queue to show its custom fields during search if the search is limited to that queue. Documentation * Remove obsolete wording mentioning CPAN 1.84, which we guaranteed to already have a more recent version of, by way of perl 5.10.1. * Correct reminders documentation to suggest RT::Action::Notify, not RT::Action::SendEmail. * Documentation on writing extensions for RT. Admin interface * Fix "Queue" and "QueueId" columns in admin Scrips listing to emulate their display in 4.0. * Additional ModifyDropdownLimit in SelectOwnerDropdown to allow sites to increase the previously-hardcoded limit of 50 users in the drop-down before it switched to autocompletion. * Correctly style warnings about Articles needing configuration. * Resolve regression in 4.2 in admin interface, where the current group and rights tab is not preserved across rights submission. * Show static content roots in System Configuration, alongside Mason content roots. * Catch and warn of template compilation errors, such as unbalanced braces. Database * Improve right-checking query plan (at least on PostgreSQL 9.3) by de-duplicating ACL equivalence objects, and using the RT::System's id. * Upgrade steps from RT 4.0 -> 4.2 now DROP IF EXISTS tables and sequences before attempting to create them, except on Oracle. This resolves the common case of testing an upgrade before re-importing a backup atop it for the final upgrade, leaving the new tables still in place. * Fix a regression in 4.2 which caused rt-server to hold extra database handles open. For FastCGI processes, this was one extra per FastCGI process; for standalone servers, only one overall. Callbacks * MassageDisplayHeaders callback in ShowTransactionAttachments is now passed $ShowHeaders. * Callbacks in EditTransactionCustomFields are now passed $InTable. * MassageCustomFields callback in EditCustomField is now correctly passed $CustomFields. * Correct a typo in the documentation for MakeClicky callbacks. Developer * Provide and use a GetCustomFieldInputName() function to programmatically determine form field names from custom field objects. * Resolve a bug when associating unknown users with single-user roles; this primarily only affects Assets. * Allow consumers of /Elements/SimpleSearch to provide the placeholder text. * Default Stage for Scrips to be TransactionCreate; primarily for initialdata, but affects all callers of RT::Scrip->AddToObject. * Adjust etc/upgrade/shrink_transactions_table.pl to avoid new deprecation warnings. * Fix precedence errors of "return ... or ..." found by perl 5.19. * Allow consumers of EditCustomField to specify undef $Rows or $Cols to omit the respective attributes during form element rendering. * Prevent warnings on perl 5.19 and above. * Allow members to be added to groups during group creation in initialdata. * Prevent race conditions in 99-policy.t by skipping t/tmp/ and other volatile directories. * Pass Ticket object to ShowAttachments on Ticket/Forward.html, to allow for greater extensibility by providing more context. From http://bestpractical.com/release-notes/rt/4.2.2 This release is primarily a bugfix release; of particular note is that it contains schema changes for MySQL. Though the changes are limited, it is especially important to take, and verify you can recover from, a database backup prior to upgrading. Also notable is that this release fixes a bug in 4.2.0 and 4.2.1 where failures of the HTML-to-text conversion would silently cause mail to fail to be sent. When using the rich text editor, RT will also now quote the the HTML parts of email, and not simply their text equivalents. Other changes include: Documentation * Wording fixes in Shredder * Clean up examples in Lifecycles documentation * Document additional indexes that increase performance of Shredder * Replace a suggested GnuPG option with one which is not deprecated * Note that errors reported from the GnuPG infrastructure may be caused by GnuPG not being configured, but having been automatically enabled. Database * Ensure that even disabled scrips get the same id-to-name change that other scrips got during the 4.0 -> 4.2 upgrade. * On MySQL, alter the character set of all columns used to store email addresses to UTF-8 * Ensure that invalid byte sequences that may have snuck into the database previously (on earlier versions on MySQL, for instance) are not blindly interpreted as UTF-8 when retrieved from the database. As a result, invalid bytes will be returned from the API as the four characters "\xHH", where HH is the hexadecimal encoding of the byte. * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL, instead of merely all data not claiming to be "text/plain" * Additional warnings prevention on Oracle; tests now pass cleanly * Allow fully-automated database upgrades using --upgrade-from and --upgrade-to options to rt-setup-database * Clean out any remaining traces of RTFM that lingered in custom fields and custom field values that were disabled at the time of the previous upgrade step. * Bullet-proof a 3.8 -> 4.0 upgrade step for Scrips with no Condition Serializer/importer * Install rt-serializer and rt-importer into sbin/ * Ensure that incremental upgrade steps only run on incremental serializations, not all exports * Fix a runtime error in the incremental upgrade path to 4.2 * Ensure that inflated Users and Groups are created with the same id as their Principal * Disable in-memory record caching when serializing and importing to improve performance * Only search non-Disabled custom fields when looking up BasedOn in initialdata files * Set up logging properly; warnings are now displayed during serialization and importing Email * Don't die if HTML -> text conversion throws an error, which would silently prevent outgoing mail from being sent. Instead, fall back to just sending text/html with no text/plain * Replying to an HTML mail with the rich text editor will now quote the HTML part, not the equivalent text version. * Set a transfer encoding on outgoing dashboards; this resolves issues with long lines when using the Sendmail MTA. * Cope with mangled and overly-quoted recipient headers occasionally generated by Outlook. General user UI * Stop localizing custom field names, for consistency * Show a useful error on "show outgoing mail" if the user has no rights to see the page, rather than displaying an empty page. * Adjust UI to not block header on "show outgoing email" page * Hide the Take and Steal menu items if you already own the ticket, closing a regression in 4.2.0 and above. * Autocompletion custom fields now properly autocomplete when placed in custom field groupings * Improve rendering on Internet Explorer 6 * Fix cascaded custom fields on Internet Explorer 8 and below. * Fix third-level cascading custom fields, broken in 4.2.1 * Minor rendering bugs with Charts placed on homepages and dashboards * Whitelist "show outgoing email" and chart results from CSRF protection * RT 4.0.7 introduced a performance regression when building ticket searches that query Links; switch back to a much better-indexed query. * Fix "Clone ticket" functionality with Select-multiple custom fields. * Show the queue ID for the current queue in the ticket edit page, even if the user does not have SeeQueue; this prevents the user from accidentally changing the queue. * Respect custom field groupings on user preferences page Query Builder * Warnings avoidance for searches with more than 1000 results. * Allow IS NULL to search for dates which are unset * Properly quote CF names containing non-ASCII characters in query builder, broken since 4.2.0 * Add "UpdatedBy" TicketSQL limit Admin * Correct a package load order problem which prevented the web installer from working since 4.2.0 * Report the correct setting name in rt-validate-aliases * Fix real-time updating of Theme CSS on Internet Explorer 8 and below * Fix a minor display bug in the CF Admin pages, where the queue number instead of queue name would be displayed in requests shortly after server startup. * Add "Extra Info" as a possible field for "More About Requestor" REST * Allow searching for users, queues, and groups in REST * Prevent a server error when attempting to guess content-type in the REST interface. Development * Allow running tests with an explicit set of plugins enabled. * Custom Action and Condition packages (as supplied by extensions; these are not the text entry boxes in the UI) are now loaded at server startup time, to catch compile-time errors in such classes early as well as reducing RT's memory footprint on mod_perl. Previously, these errors would have logged errors only when their Scrip failed to fire. This restores the behavior found in RT 3.8, which was mistakenly removed in RT 4.0.0. * Additional callbacks, including in charts, and on ticket reply pages * Remove an unused Makefile target
2014-07-06 08:32:32 +02:00
share/rt4/etc/upgrade/4.0-customfield-checkbox-extension
Fix PKG_SYSCONFDIR and VARDIR handling, similar to rt3 package. Fix installing of update scripts (find using the non portable "-not") Bump PKGREVISION. OK'ed by ryoon.
2014-06-17 13:10:40 +02:00
share/rt4/etc/upgrade/4.0.0rc2/schema.mysql
share/rt4/etc/upgrade/4.0.0rc4/schema.Oracle
share/rt4/etc/upgrade/4.0.0rc4/schema.Pg
share/rt4/etc/upgrade/4.0.0rc4/schema.mysql
share/rt4/etc/upgrade/4.0.0rc7/content
share/rt4/etc/upgrade/4.0.1/acl.Pg
share/rt4/etc/upgrade/4.0.1/content
share/rt4/etc/upgrade/4.0.12/schema.Oracle
share/rt4/etc/upgrade/4.0.12/schema.Pg
share/rt4/etc/upgrade/4.0.12/schema.mysql
share/rt4/etc/upgrade/4.0.13/schema.Oracle
share/rt4/etc/upgrade/4.0.13/schema.Pg
share/rt4/etc/upgrade/4.0.13/schema.mysql
share/rt4/etc/upgrade/4.0.18/content
Update to 4.2.5 from 4.2.1 Changelog: From http://bestpractical.com/release-notes/rt/4.2.5 This release is primarily a bugfix release; most notably, it explicitly updates a dependency to fix a previously-announced security vulnerability, resolves two serious bugs in the serializer, and fixes the "paste" feature in the Rich Text editor. Updated dependencies * Updated Email::Address::List dependency, to resolve CVE-2014-1474, as was previously announced in http://blog.bestpractical.com/2014/01/security-vulnerability-in-rt-42.html * Bump CGI dependency (under perl 5.20 and above, only) to quash warnings about CGI.pm's deprecation in core (#29053) Serializer/Importer * Serialize binary data as binary, not as UTF-8 codepoints; this fixes a regression introduced in 4.2.3 which corrupted all binary data in serialized data. * Serialize ObjectScrips when cloning, which had been mistakenly omitted; this only partially resolves #29949, as it does not address serialization of ObjectScrips when not cloning. General web UI * Force CKEDITOR_BASEPATH; this fixes errors during pasting into the Rich Text editor (#29780, #29987) * Ticket autocompletion (for links) is more predictable when completing on strings containing numbers (#25755) * Fix "Show Outgoing Email" and Reply/Comment/Forward links in Approvals (#29800) * Correctly decode text/html parts of old (RT 3.6.5 and prior) emails Internationalization * Updated localizations (German, Greek, Slovak, Lithuanian) Web administration * Display clean Stage name in ColumnMaps (#28739) * Add Scrips Select/Create menu, and maintain context on which list of Scrips the Select page should link to (#28787) * Granting rights to new groups no longer requires clicking in textbox twice in Firefox (#29911) Server administration * Log when Encode::HanExtra would be useful in decoding emails, and make use of it if it is available. * Squash warnings in 4.1.17 upgrade step (#29595) * Reorder DROP IF EXISTS on 4.1.1 Postgres upgrade step to drop sequence after dropping the table; avoids bugs on upgrading in a previously-upgraded database * Stop hardcoding the list of available themes, instead auto-detecting new themes as they are added (#14667) * Explicitly point to $AutocompleteOwners setting in warning that RT is switching to the autocompleter due to too many owners. * Remove caching of template object in rt-crontool; this fixes a bug where the same content would be sent on all tickets (#29454) * rt-fulltext-indexer now locks, to prevent more than one instance from running at once (#17423) Developer * Add BeforeMessageBox callback in ModifyAll.html for parity with Create.html and Update.html * BeforeCustomFields callback in ShowCustomFields now takes $Table parameter * Default callback in ShowTransaction can now modify $ShowBody * Add a RT::Date->IsSet method * Fix invalid ContextObject on RT::CustomField->LoadByName when passed Queue => 0; this led to invalid LookupType limits on later calls to ->LoadByName. * Generalize RT::CustomField->LoadByName to work with non-Queue context objects, and to optionally return globally-applied CFs and not Disabled CFs. * Tests now pass again using RT_TEST_WEB_HANDLER=inline * ->AddCustomFieldValues no longer allows adding repeated values (#4553) Documentation * Drop references to MySQL 4.1, as RT 4.2 requires MySQL 5.1 * Updated example plugins used in documentation, and suggest Plugin() over Set(@Plugins, ...) (#29978) * Documentation for ColumnMap From http://bestpractical.com/release-notes/rt/4.2.4 This release is primarily a bugfix release; notable changes include: Database changes * Add the AutoOpenInactive action for upgrades; clean installs of RT 4.2.0 or higher have this action already * Force Lifecycle and Disabled properties of the internal __Approvals queue to the values RT needs to function correctly Notable new features * If indexed full-text searching is enabled, the simple search will search in both Content and Subject. * Align headers of collections to their content, by default. This right-aligns the "#" header of ticket collections, for instance. * Send caching headers for all static content; this fixes a regression from RT 4.0, which correctly set caching headers on static images (#28640) * Re-order JS to optimize parallel resource fetching, and decrease load times * Allow LIKE and NOT LIKE with Status limits (#29654) Regression fixes * Resolve a regression in 4.2.3 wherein TITLE information was lost after parsing on the Advanced page (#29425) * Fix a regression in 4.2.2, which caused "select" custom fields to not pick up their defaults when cloning tickets (#29751) * Fix a regression in 4.2.2 which caused checkbox CFs to add the same value multiple times (#29392) * Fix a regression in 4.2.2 when categories were set on a CF without using the "based on" feature. * Show reminders without due dates if $OnlyOverdue is set; this fixes a regression from RT 4.0 Email * Use "white-space: pre-wrap" when inserting plain-text into HTML templates. This preserves line breaks but allows clients to wrap lines if need be. Localization * Updated localizations from Launchpad; new Persian translation * Better cluing of pluralization and quantified terms for translators * Remove untranslatable locstrings (#29798) * Fix extra/missing numbers in Czech localization (#29741) * Remove no longer translated right names from PO files * Disambiguate "M" for "month" vs "megabyte" General web UI * Better splitting of phrases with numbers in ticket link autocompletion * Autocomplete email addresses in Forward page (#28441) * Allow non-ASCII characters in passwords (#28784) * Add a "Reset" button to revert homepage portlet formatting to the system default * Remove uninitialized value warnings for upgrades from RT 3.8 (#17505) * Allow downloading attachments whose filenames contain a leading dot (#29700) * Prevent uninitialized value warning on search result pages with no query (#29699) * Hide user summary links in mobile UI, as there is no user summary page for mobile (#28788) * Always add the trailing delimiter when autocompleting multiple-entry objects, such as email addresses * Compress PNG images to decrease initial page load times * Avoid "That is already the current value" warning when changing between two queues with differing lifecycles but a same-name mapping * Don't nest <a> tags to User Summaries in queue watcher page * Require that saved searches have names in order to be created (#20210) * Give a proper error when attempting to merge a ticket into itself (#26407) * Searching for "ip version 6" no longer limits to ticket 6; the 6 is instead searched for in the subject. (#22470) * Give SystemError transactions their own CSS style * Fix ticket link autocompletion during ticket creation * Require that one or more addresses be provided to forward (#25308) * Respect the "color" attribute in HTML mail (#28389) * Rework the JS that prevented form resubmission; instead of disabling the submit button (which interacted poorly with the browser's back button), instead use an attribute on the form (#27489) * Squash warnings triggered by query builder when more than 50 different users had OwnTicket * Serve rich text editor JS with the rest of the compressed JS; this ensures that it is better cached Web administration * Allow external custom fields to have a "based on" category. * Hide the queue name, lifecycle, and disabled box on the edit page for the __Approvals queue; these must remain unchanged for Approvals functionality. * Correctly page user results in User Summary searches * Prevent warnings on Scrip edit pages if the user did not have global ShowTemplate rights Configuration options * Add a new option ($AllowLoginPasswordAutoComplete) to allow the browser to remember user passwords on RT's login screen (#29071) * Add new $DefaultSearchResultOrderBy and $DefaultSearchResultOrder options to control the global default ordering of tickets * When the stylesheet is set to an unknown style, default to rudder, not aileron (#29132) Server administration * Use one fewer database connections per rt-server process; this is most notable on FastCGI deployments, which spawn a number of rt-server processes * Default to connecting to sphinx via 127.0.0.1 instead of localhost on MySQL 5.5, due to http://sphinxsearch.com/bugs/view.php?id=1815 * rt-validator can now detect and fix links to Articles with the wrong $Organization set * Check that the version in sbin/rt-server matches the version in lib/RT/Generated.pm during server startup * Follow up to 3 HTTP redirects when POSTing to the mail gateway. This covers the common case of http: redirecting to https:, but the mail gateway referencing http: (#14114) * Return a status code 503 if we cannot connect to the database (#23332) Installation * When configuring, pull the primary group of the current user using perl, instead of `groups`, which may not list the primary group first. * Ensure that rt-test-dependencies re-execs itself using its full path, as module installations may have changed the directory (#29024) * Properly detect an existing database but missing schema in the web installer * On perl 5.19.3 and above, a more recent version of Symbol::Global::Name is required, due to core perl changes Upgrades * Bulletproof 4.0 Articles upgrade steps by dropping tables before attempting to create them * Correct documentation path in upgrade warning * In database upgrades, skip the "BACK UP BEFORE THIS STEP" warning if the --force option was provided, which gives no change to stop at that point. * Remove a warning in the optional time-worked-history.pl upgrade step REST * Allow arbitrary Content-Disposition in REST uploads (#19770) Developer * Add a comment warning about the use of the SetFieldsOnce callback in BuildFormatString; it will be removed in RT 4.4. * Fix behavior of RT::Date->AddDays when passed 0 days * Check POD of all files * Allow RT::Users->WhoBelongToGroups to optionally return unprivileged users * Provide hooks to implement a cache on MakeClicky * Document ExtractTicketId and ParseTicketId, as useful methods for local overrides * Update RT::CustomField->LoadByName, when called with a Queue argument, to return only ticket CFs; in 4.2, it also began finding queue CFs. This reverts to the behavior from 4.0. * The Articles URI implementation is now consistent with Ticket URIs; ->LocalURIPrefix does not contain /article/ * Allow @JSFiles to include files not under /static/js/ if they have a leading / * Add a generic style for reverse-color ticket titlebox tabs * Allow plugins to wrap the PSGI application in its entirety * Bulletproof role resolution for single-user roles * Win32 and IIS are not a supported platform; remove all lingering references to them * Allow ModifyAll.html's Default callback to change @results, like Modify.html * Make Widgets/Form/Select honor the Multiple flag (#12447) * Remove extraneous direct uses of Time::ParseDate (#24498) * Add a callback after Attachments on ticket display * Fix SetDisabled's return message on failure (#29802) * Refactor CSV export to allow its use by non-ticket collections Documentation * Updated parts of RT::StyleGuide * Document the --no-users and --no-groups options to rt-serializer more clearly * Add documentation for rt-validate-aliases * Remove misleading comment about "an rt-mailgate user" from rt-mailgate documentation * Remove ambiguity of direction of $CanonicalizeEmailAddressMatch and $CanonicalizeEmailAddressReplace * Update schema.dot for the ObjectScrips table, new in 4.2 * List SQLite in documentation as a possible database backend, for non-production use. * Update suggested backup strategy on MySQL to no longer require LOCK TABLES privileges (#22893) * Note that changing queue subject tags may require altering $EmailSubjectTagRegex * Suggest /etc/cron.d instead of root's crontab, for discoverability From http://bestpractical.com/release-notes/rt/4.2.3 This release is primarily a bugfix release; notable changes include: Administrator tasks * Avoid starting a FastCGI process manager in the common case of the FastCGI process being started by the webserver, and communicating over STDIN. This restores the behavior from 4.0, where the process name is the full path to rt-server.fcgi, and not the static string "perl-fcgi-pm" or "perl-fcgi". * Automatically clean out Mason cache when updated HTML is installed during upgrades; this should prevent a common class of errors. * Fix paths in rt-importer when importing from a serialized dump which was written to an absolute path. * Additional optional upgrade script for users upgrading from RT 3.8 who previously used RT::Extension::CustomField::Checkbox. * Pass characters, not bytes, to _EncodeLOB during de-serialization; this prevents invalid UTF-8 from a serialized dump from entering the new database. * Catch and warn of additional common misconfigurations of GPG/SMIME integration. * Prevent a possible infinite loop in rt-validator --resolve if Principal records were missing; default to forcing their creation. Localization * Localization updates from Launchpad. General user UI * Date and DateTime customfields now pass "mandatory" validation if unchanged. * "1970-01-01" is now treated as "unset" for purposes of Date and DateTime validation. * Add Date and DateTime fields to bulk update. * Don't conduct a user search if no string was entered. * Signal if a user is disabled at the top of User Summary pages. * Resolve regression in 4.2, which caused warnings during ticket creation when transaction custom fields were applied. * Respect transaction squelching during GPG/SMIME signing and encryption. Lack of public key for a squelched user will no longer trigger errors, for instance. * Resolve regression in 4.2, where the recipient squelching checkboxes did not properly synchronize state between users who appeared multiple times. * Adjust the bottom edge of rolled-up tabs in ticket pages. * Sort data groupings in charts numerically, not ASCIIbetically, if they all appear to be numbers. * Ensure that Sidebar / Body panes in dashboard configuration display in a consistent order on perl 5.18 and above. * For strict DOM compliance, move a "name" attribute on <div> to "data-name". * Prevent "Can't call method "DependsOn" on an undefined value" error in bulk update if tickets were deleted. * Show links to tickets which are not readable by the user as numbers, not as blank titles. * Add a "ticket-active" class, as well as the current status as a class, to ticket links on ticket display page. * Fix a regression in 4.2 which caused an error when a user with only limited rights (Watch or WatchAsAdminCc) removed themselves as a watcher from a ticket or queue. * Allow SeeCustomField on a single queue to show its custom fields during search if the search is limited to that queue. Documentation * Remove obsolete wording mentioning CPAN 1.84, which we guaranteed to already have a more recent version of, by way of perl 5.10.1. * Correct reminders documentation to suggest RT::Action::Notify, not RT::Action::SendEmail. * Documentation on writing extensions for RT. Admin interface * Fix "Queue" and "QueueId" columns in admin Scrips listing to emulate their display in 4.0. * Additional ModifyDropdownLimit in SelectOwnerDropdown to allow sites to increase the previously-hardcoded limit of 50 users in the drop-down before it switched to autocompletion. * Correctly style warnings about Articles needing configuration. * Resolve regression in 4.2 in admin interface, where the current group and rights tab is not preserved across rights submission. * Show static content roots in System Configuration, alongside Mason content roots. * Catch and warn of template compilation errors, such as unbalanced braces. Database * Improve right-checking query plan (at least on PostgreSQL 9.3) by de-duplicating ACL equivalence objects, and using the RT::System's id. * Upgrade steps from RT 4.0 -> 4.2 now DROP IF EXISTS tables and sequences before attempting to create them, except on Oracle. This resolves the common case of testing an upgrade before re-importing a backup atop it for the final upgrade, leaving the new tables still in place. * Fix a regression in 4.2 which caused rt-server to hold extra database handles open. For FastCGI processes, this was one extra per FastCGI process; for standalone servers, only one overall. Callbacks * MassageDisplayHeaders callback in ShowTransactionAttachments is now passed $ShowHeaders. * Callbacks in EditTransactionCustomFields are now passed $InTable. * MassageCustomFields callback in EditCustomField is now correctly passed $CustomFields. * Correct a typo in the documentation for MakeClicky callbacks. Developer * Provide and use a GetCustomFieldInputName() function to programmatically determine form field names from custom field objects. * Resolve a bug when associating unknown users with single-user roles; this primarily only affects Assets. * Allow consumers of /Elements/SimpleSearch to provide the placeholder text. * Default Stage for Scrips to be TransactionCreate; primarily for initialdata, but affects all callers of RT::Scrip->AddToObject. * Adjust etc/upgrade/shrink_transactions_table.pl to avoid new deprecation warnings. * Fix precedence errors of "return ... or ..." found by perl 5.19. * Allow consumers of EditCustomField to specify undef $Rows or $Cols to omit the respective attributes during form element rendering. * Prevent warnings on perl 5.19 and above. * Allow members to be added to groups during group creation in initialdata. * Prevent race conditions in 99-policy.t by skipping t/tmp/ and other volatile directories. * Pass Ticket object to ShowAttachments on Ticket/Forward.html, to allow for greater extensibility by providing more context. From http://bestpractical.com/release-notes/rt/4.2.2 This release is primarily a bugfix release; of particular note is that it contains schema changes for MySQL. Though the changes are limited, it is especially important to take, and verify you can recover from, a database backup prior to upgrading. Also notable is that this release fixes a bug in 4.2.0 and 4.2.1 where failures of the HTML-to-text conversion would silently cause mail to fail to be sent. When using the rich text editor, RT will also now quote the the HTML parts of email, and not simply their text equivalents. Other changes include: Documentation * Wording fixes in Shredder * Clean up examples in Lifecycles documentation * Document additional indexes that increase performance of Shredder * Replace a suggested GnuPG option with one which is not deprecated * Note that errors reported from the GnuPG infrastructure may be caused by GnuPG not being configured, but having been automatically enabled. Database * Ensure that even disabled scrips get the same id-to-name change that other scrips got during the 4.0 -> 4.2 upgrade. * On MySQL, alter the character set of all columns used to store email addresses to UTF-8 * Ensure that invalid byte sequences that may have snuck into the database previously (on earlier versions on MySQL, for instance) are not blindly interpreted as UTF-8 when retrieved from the database. As a result, invalid bytes will be returned from the API as the four characters "\xHH", where HH is the hexadecimal encoding of the byte. * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL, instead of merely all data not claiming to be "text/plain" * Additional warnings prevention on Oracle; tests now pass cleanly * Allow fully-automated database upgrades using --upgrade-from and --upgrade-to options to rt-setup-database * Clean out any remaining traces of RTFM that lingered in custom fields and custom field values that were disabled at the time of the previous upgrade step. * Bullet-proof a 3.8 -> 4.0 upgrade step for Scrips with no Condition Serializer/importer * Install rt-serializer and rt-importer into sbin/ * Ensure that incremental upgrade steps only run on incremental serializations, not all exports * Fix a runtime error in the incremental upgrade path to 4.2 * Ensure that inflated Users and Groups are created with the same id as their Principal * Disable in-memory record caching when serializing and importing to improve performance * Only search non-Disabled custom fields when looking up BasedOn in initialdata files * Set up logging properly; warnings are now displayed during serialization and importing Email * Don't die if HTML -> text conversion throws an error, which would silently prevent outgoing mail from being sent. Instead, fall back to just sending text/html with no text/plain * Replying to an HTML mail with the rich text editor will now quote the HTML part, not the equivalent text version. * Set a transfer encoding on outgoing dashboards; this resolves issues with long lines when using the Sendmail MTA. * Cope with mangled and overly-quoted recipient headers occasionally generated by Outlook. General user UI * Stop localizing custom field names, for consistency * Show a useful error on "show outgoing mail" if the user has no rights to see the page, rather than displaying an empty page. * Adjust UI to not block header on "show outgoing email" page * Hide the Take and Steal menu items if you already own the ticket, closing a regression in 4.2.0 and above. * Autocompletion custom fields now properly autocomplete when placed in custom field groupings * Improve rendering on Internet Explorer 6 * Fix cascaded custom fields on Internet Explorer 8 and below. * Fix third-level cascading custom fields, broken in 4.2.1 * Minor rendering bugs with Charts placed on homepages and dashboards * Whitelist "show outgoing email" and chart results from CSRF protection * RT 4.0.7 introduced a performance regression when building ticket searches that query Links; switch back to a much better-indexed query. * Fix "Clone ticket" functionality with Select-multiple custom fields. * Show the queue ID for the current queue in the ticket edit page, even if the user does not have SeeQueue; this prevents the user from accidentally changing the queue. * Respect custom field groupings on user preferences page Query Builder * Warnings avoidance for searches with more than 1000 results. * Allow IS NULL to search for dates which are unset * Properly quote CF names containing non-ASCII characters in query builder, broken since 4.2.0 * Add "UpdatedBy" TicketSQL limit Admin * Correct a package load order problem which prevented the web installer from working since 4.2.0 * Report the correct setting name in rt-validate-aliases * Fix real-time updating of Theme CSS on Internet Explorer 8 and below * Fix a minor display bug in the CF Admin pages, where the queue number instead of queue name would be displayed in requests shortly after server startup. * Add "Extra Info" as a possible field for "More About Requestor" REST * Allow searching for users, queues, and groups in REST * Prevent a server error when attempting to guess content-type in the REST interface. Development * Allow running tests with an explicit set of plugins enabled. * Custom Action and Condition packages (as supplied by extensions; these are not the text entry boxes in the UI) are now loaded at server startup time, to catch compile-time errors in such classes early as well as reducing RT's memory footprint on mod_perl. Previously, these errors would have logged errors only when their Scrip failed to fire. This restores the behavior found in RT 3.8, which was mistakenly removed in RT 4.0.0. * Additional callbacks, including in charts, and on ticket reply pages * Remove an unused Makefile target
2014-07-06 08:32:32 +02:00
share/rt4/etc/upgrade/4.0.19/content
share/rt4/etc/upgrade/4.0.19/schema.mysql
Fix PKG_SYSCONFDIR and VARDIR handling, similar to rt3 package. Fix installing of update scripts (find using the non portable "-not") Bump PKGREVISION. OK'ed by ryoon.
2014-06-17 13:10:40 +02:00
share/rt4/etc/upgrade/4.0.3/content
share/rt4/etc/upgrade/4.0.4/content
share/rt4/etc/upgrade/4.0.6/content
share/rt4/etc/upgrade/4.0.6/schema.mysql
share/rt4/etc/upgrade/4.0.9/content
share/rt4/etc/upgrade/4.1.0/content
share/rt4/etc/upgrade/4.1.1/acl.Pg
share/rt4/etc/upgrade/4.1.1/content
share/rt4/etc/upgrade/4.1.1/schema.Oracle
share/rt4/etc/upgrade/4.1.1/schema.Pg
share/rt4/etc/upgrade/4.1.1/schema.SQLite
share/rt4/etc/upgrade/4.1.1/schema.mysql
share/rt4/etc/upgrade/4.1.10/schema.Oracle
share/rt4/etc/upgrade/4.1.10/schema.Pg
share/rt4/etc/upgrade/4.1.10/schema.mysql
share/rt4/etc/upgrade/4.1.11/schema.Oracle
share/rt4/etc/upgrade/4.1.11/schema.Pg
share/rt4/etc/upgrade/4.1.11/schema.mysql
share/rt4/etc/upgrade/4.1.12/content
share/rt4/etc/upgrade/4.1.13/backcompat
share/rt4/etc/upgrade/4.1.13/schema.Oracle
share/rt4/etc/upgrade/4.1.13/schema.Pg
share/rt4/etc/upgrade/4.1.13/schema.SQLite
share/rt4/etc/upgrade/4.1.13/schema.mysql
share/rt4/etc/upgrade/4.1.14/schema.Oracle
share/rt4/etc/upgrade/4.1.14/schema.Pg
share/rt4/etc/upgrade/4.1.14/schema.mysql
share/rt4/etc/upgrade/4.1.15/content
share/rt4/etc/upgrade/4.1.16/content
share/rt4/etc/upgrade/4.1.17/content
share/rt4/etc/upgrade/4.1.18/content
share/rt4/etc/upgrade/4.1.19/schema.Oracle
share/rt4/etc/upgrade/4.1.19/schema.Pg
share/rt4/etc/upgrade/4.1.19/schema.mysql
share/rt4/etc/upgrade/4.1.20/content
share/rt4/etc/upgrade/4.1.21/content
share/rt4/etc/upgrade/4.1.22/content
share/rt4/etc/upgrade/4.1.22/schema.Oracle
share/rt4/etc/upgrade/4.1.22/schema.Pg
share/rt4/etc/upgrade/4.1.22/schema.SQLite
share/rt4/etc/upgrade/4.1.22/schema.mysql
share/rt4/etc/upgrade/4.1.23/indexes
share/rt4/etc/upgrade/4.1.4/content
share/rt4/etc/upgrade/4.1.4/schema.Oracle
share/rt4/etc/upgrade/4.1.4/schema.Pg
share/rt4/etc/upgrade/4.1.4/schema.SQLite
share/rt4/etc/upgrade/4.1.4/schema.mysql
share/rt4/etc/upgrade/4.1.5/content
share/rt4/etc/upgrade/4.1.5/schema.Oracle
share/rt4/etc/upgrade/4.1.5/schema.Pg
share/rt4/etc/upgrade/4.1.5/schema.mysql
share/rt4/etc/upgrade/4.1.6/content
share/rt4/etc/upgrade/4.1.7/schema.Oracle
share/rt4/etc/upgrade/4.1.7/schema.Pg
share/rt4/etc/upgrade/4.1.7/schema.SQLite
share/rt4/etc/upgrade/4.1.7/schema.mysql
share/rt4/etc/upgrade/4.1.8/schema.Oracle
share/rt4/etc/upgrade/4.1.8/schema.Pg
share/rt4/etc/upgrade/4.1.8/schema.SQLite
share/rt4/etc/upgrade/4.1.8/schema.mysql
share/rt4/etc/upgrade/4.1.9/content
Update to 4.2.5 from 4.2.1 Changelog: From http://bestpractical.com/release-notes/rt/4.2.5 This release is primarily a bugfix release; most notably, it explicitly updates a dependency to fix a previously-announced security vulnerability, resolves two serious bugs in the serializer, and fixes the "paste" feature in the Rich Text editor. Updated dependencies * Updated Email::Address::List dependency, to resolve CVE-2014-1474, as was previously announced in http://blog.bestpractical.com/2014/01/security-vulnerability-in-rt-42.html * Bump CGI dependency (under perl 5.20 and above, only) to quash warnings about CGI.pm's deprecation in core (#29053) Serializer/Importer * Serialize binary data as binary, not as UTF-8 codepoints; this fixes a regression introduced in 4.2.3 which corrupted all binary data in serialized data. * Serialize ObjectScrips when cloning, which had been mistakenly omitted; this only partially resolves #29949, as it does not address serialization of ObjectScrips when not cloning. General web UI * Force CKEDITOR_BASEPATH; this fixes errors during pasting into the Rich Text editor (#29780, #29987) * Ticket autocompletion (for links) is more predictable when completing on strings containing numbers (#25755) * Fix "Show Outgoing Email" and Reply/Comment/Forward links in Approvals (#29800) * Correctly decode text/html parts of old (RT 3.6.5 and prior) emails Internationalization * Updated localizations (German, Greek, Slovak, Lithuanian) Web administration * Display clean Stage name in ColumnMaps (#28739) * Add Scrips Select/Create menu, and maintain context on which list of Scrips the Select page should link to (#28787) * Granting rights to new groups no longer requires clicking in textbox twice in Firefox (#29911) Server administration * Log when Encode::HanExtra would be useful in decoding emails, and make use of it if it is available. * Squash warnings in 4.1.17 upgrade step (#29595) * Reorder DROP IF EXISTS on 4.1.1 Postgres upgrade step to drop sequence after dropping the table; avoids bugs on upgrading in a previously-upgraded database * Stop hardcoding the list of available themes, instead auto-detecting new themes as they are added (#14667) * Explicitly point to $AutocompleteOwners setting in warning that RT is switching to the autocompleter due to too many owners. * Remove caching of template object in rt-crontool; this fixes a bug where the same content would be sent on all tickets (#29454) * rt-fulltext-indexer now locks, to prevent more than one instance from running at once (#17423) Developer * Add BeforeMessageBox callback in ModifyAll.html for parity with Create.html and Update.html * BeforeCustomFields callback in ShowCustomFields now takes $Table parameter * Default callback in ShowTransaction can now modify $ShowBody * Add a RT::Date->IsSet method * Fix invalid ContextObject on RT::CustomField->LoadByName when passed Queue => 0; this led to invalid LookupType limits on later calls to ->LoadByName. * Generalize RT::CustomField->LoadByName to work with non-Queue context objects, and to optionally return globally-applied CFs and not Disabled CFs. * Tests now pass again using RT_TEST_WEB_HANDLER=inline * ->AddCustomFieldValues no longer allows adding repeated values (#4553) Documentation * Drop references to MySQL 4.1, as RT 4.2 requires MySQL 5.1 * Updated example plugins used in documentation, and suggest Plugin() over Set(@Plugins, ...) (#29978) * Documentation for ColumnMap From http://bestpractical.com/release-notes/rt/4.2.4 This release is primarily a bugfix release; notable changes include: Database changes * Add the AutoOpenInactive action for upgrades; clean installs of RT 4.2.0 or higher have this action already * Force Lifecycle and Disabled properties of the internal __Approvals queue to the values RT needs to function correctly Notable new features * If indexed full-text searching is enabled, the simple search will search in both Content and Subject. * Align headers of collections to their content, by default. This right-aligns the "#" header of ticket collections, for instance. * Send caching headers for all static content; this fixes a regression from RT 4.0, which correctly set caching headers on static images (#28640) * Re-order JS to optimize parallel resource fetching, and decrease load times * Allow LIKE and NOT LIKE with Status limits (#29654) Regression fixes * Resolve a regression in 4.2.3 wherein TITLE information was lost after parsing on the Advanced page (#29425) * Fix a regression in 4.2.2, which caused "select" custom fields to not pick up their defaults when cloning tickets (#29751) * Fix a regression in 4.2.2 which caused checkbox CFs to add the same value multiple times (#29392) * Fix a regression in 4.2.2 when categories were set on a CF without using the "based on" feature. * Show reminders without due dates if $OnlyOverdue is set; this fixes a regression from RT 4.0 Email * Use "white-space: pre-wrap" when inserting plain-text into HTML templates. This preserves line breaks but allows clients to wrap lines if need be. Localization * Updated localizations from Launchpad; new Persian translation * Better cluing of pluralization and quantified terms for translators * Remove untranslatable locstrings (#29798) * Fix extra/missing numbers in Czech localization (#29741) * Remove no longer translated right names from PO files * Disambiguate "M" for "month" vs "megabyte" General web UI * Better splitting of phrases with numbers in ticket link autocompletion * Autocomplete email addresses in Forward page (#28441) * Allow non-ASCII characters in passwords (#28784) * Add a "Reset" button to revert homepage portlet formatting to the system default * Remove uninitialized value warnings for upgrades from RT 3.8 (#17505) * Allow downloading attachments whose filenames contain a leading dot (#29700) * Prevent uninitialized value warning on search result pages with no query (#29699) * Hide user summary links in mobile UI, as there is no user summary page for mobile (#28788) * Always add the trailing delimiter when autocompleting multiple-entry objects, such as email addresses * Compress PNG images to decrease initial page load times * Avoid "That is already the current value" warning when changing between two queues with differing lifecycles but a same-name mapping * Don't nest <a> tags to User Summaries in queue watcher page * Require that saved searches have names in order to be created (#20210) * Give a proper error when attempting to merge a ticket into itself (#26407) * Searching for "ip version 6" no longer limits to ticket 6; the 6 is instead searched for in the subject. (#22470) * Give SystemError transactions their own CSS style * Fix ticket link autocompletion during ticket creation * Require that one or more addresses be provided to forward (#25308) * Respect the "color" attribute in HTML mail (#28389) * Rework the JS that prevented form resubmission; instead of disabling the submit button (which interacted poorly with the browser's back button), instead use an attribute on the form (#27489) * Squash warnings triggered by query builder when more than 50 different users had OwnTicket * Serve rich text editor JS with the rest of the compressed JS; this ensures that it is better cached Web administration * Allow external custom fields to have a "based on" category. * Hide the queue name, lifecycle, and disabled box on the edit page for the __Approvals queue; these must remain unchanged for Approvals functionality. * Correctly page user results in User Summary searches * Prevent warnings on Scrip edit pages if the user did not have global ShowTemplate rights Configuration options * Add a new option ($AllowLoginPasswordAutoComplete) to allow the browser to remember user passwords on RT's login screen (#29071) * Add new $DefaultSearchResultOrderBy and $DefaultSearchResultOrder options to control the global default ordering of tickets * When the stylesheet is set to an unknown style, default to rudder, not aileron (#29132) Server administration * Use one fewer database connections per rt-server process; this is most notable on FastCGI deployments, which spawn a number of rt-server processes * Default to connecting to sphinx via 127.0.0.1 instead of localhost on MySQL 5.5, due to http://sphinxsearch.com/bugs/view.php?id=1815 * rt-validator can now detect and fix links to Articles with the wrong $Organization set * Check that the version in sbin/rt-server matches the version in lib/RT/Generated.pm during server startup * Follow up to 3 HTTP redirects when POSTing to the mail gateway. This covers the common case of http: redirecting to https:, but the mail gateway referencing http: (#14114) * Return a status code 503 if we cannot connect to the database (#23332) Installation * When configuring, pull the primary group of the current user using perl, instead of `groups`, which may not list the primary group first. * Ensure that rt-test-dependencies re-execs itself using its full path, as module installations may have changed the directory (#29024) * Properly detect an existing database but missing schema in the web installer * On perl 5.19.3 and above, a more recent version of Symbol::Global::Name is required, due to core perl changes Upgrades * Bulletproof 4.0 Articles upgrade steps by dropping tables before attempting to create them * Correct documentation path in upgrade warning * In database upgrades, skip the "BACK UP BEFORE THIS STEP" warning if the --force option was provided, which gives no change to stop at that point. * Remove a warning in the optional time-worked-history.pl upgrade step REST * Allow arbitrary Content-Disposition in REST uploads (#19770) Developer * Add a comment warning about the use of the SetFieldsOnce callback in BuildFormatString; it will be removed in RT 4.4. * Fix behavior of RT::Date->AddDays when passed 0 days * Check POD of all files * Allow RT::Users->WhoBelongToGroups to optionally return unprivileged users * Provide hooks to implement a cache on MakeClicky * Document ExtractTicketId and ParseTicketId, as useful methods for local overrides * Update RT::CustomField->LoadByName, when called with a Queue argument, to return only ticket CFs; in 4.2, it also began finding queue CFs. This reverts to the behavior from 4.0. * The Articles URI implementation is now consistent with Ticket URIs; ->LocalURIPrefix does not contain /article/ * Allow @JSFiles to include files not under /static/js/ if they have a leading / * Add a generic style for reverse-color ticket titlebox tabs * Allow plugins to wrap the PSGI application in its entirety * Bulletproof role resolution for single-user roles * Win32 and IIS are not a supported platform; remove all lingering references to them * Allow ModifyAll.html's Default callback to change @results, like Modify.html * Make Widgets/Form/Select honor the Multiple flag (#12447) * Remove extraneous direct uses of Time::ParseDate (#24498) * Add a callback after Attachments on ticket display * Fix SetDisabled's return message on failure (#29802) * Refactor CSV export to allow its use by non-ticket collections Documentation * Updated parts of RT::StyleGuide * Document the --no-users and --no-groups options to rt-serializer more clearly * Add documentation for rt-validate-aliases * Remove misleading comment about "an rt-mailgate user" from rt-mailgate documentation * Remove ambiguity of direction of $CanonicalizeEmailAddressMatch and $CanonicalizeEmailAddressReplace * Update schema.dot for the ObjectScrips table, new in 4.2 * List SQLite in documentation as a possible database backend, for non-production use. * Update suggested backup strategy on MySQL to no longer require LOCK TABLES privileges (#22893) * Note that changing queue subject tags may require altering $EmailSubjectTagRegex * Suggest /etc/cron.d instead of root's crontab, for discoverability From http://bestpractical.com/release-notes/rt/4.2.3 This release is primarily a bugfix release; notable changes include: Administrator tasks * Avoid starting a FastCGI process manager in the common case of the FastCGI process being started by the webserver, and communicating over STDIN. This restores the behavior from 4.0, where the process name is the full path to rt-server.fcgi, and not the static string "perl-fcgi-pm" or "perl-fcgi". * Automatically clean out Mason cache when updated HTML is installed during upgrades; this should prevent a common class of errors. * Fix paths in rt-importer when importing from a serialized dump which was written to an absolute path. * Additional optional upgrade script for users upgrading from RT 3.8 who previously used RT::Extension::CustomField::Checkbox. * Pass characters, not bytes, to _EncodeLOB during de-serialization; this prevents invalid UTF-8 from a serialized dump from entering the new database. * Catch and warn of additional common misconfigurations of GPG/SMIME integration. * Prevent a possible infinite loop in rt-validator --resolve if Principal records were missing; default to forcing their creation. Localization * Localization updates from Launchpad. General user UI * Date and DateTime customfields now pass "mandatory" validation if unchanged. * "1970-01-01" is now treated as "unset" for purposes of Date and DateTime validation. * Add Date and DateTime fields to bulk update. * Don't conduct a user search if no string was entered. * Signal if a user is disabled at the top of User Summary pages. * Resolve regression in 4.2, which caused warnings during ticket creation when transaction custom fields were applied. * Respect transaction squelching during GPG/SMIME signing and encryption. Lack of public key for a squelched user will no longer trigger errors, for instance. * Resolve regression in 4.2, where the recipient squelching checkboxes did not properly synchronize state between users who appeared multiple times. * Adjust the bottom edge of rolled-up tabs in ticket pages. * Sort data groupings in charts numerically, not ASCIIbetically, if they all appear to be numbers. * Ensure that Sidebar / Body panes in dashboard configuration display in a consistent order on perl 5.18 and above. * For strict DOM compliance, move a "name" attribute on <div> to "data-name". * Prevent "Can't call method "DependsOn" on an undefined value" error in bulk update if tickets were deleted. * Show links to tickets which are not readable by the user as numbers, not as blank titles. * Add a "ticket-active" class, as well as the current status as a class, to ticket links on ticket display page. * Fix a regression in 4.2 which caused an error when a user with only limited rights (Watch or WatchAsAdminCc) removed themselves as a watcher from a ticket or queue. * Allow SeeCustomField on a single queue to show its custom fields during search if the search is limited to that queue. Documentation * Remove obsolete wording mentioning CPAN 1.84, which we guaranteed to already have a more recent version of, by way of perl 5.10.1. * Correct reminders documentation to suggest RT::Action::Notify, not RT::Action::SendEmail. * Documentation on writing extensions for RT. Admin interface * Fix "Queue" and "QueueId" columns in admin Scrips listing to emulate their display in 4.0. * Additional ModifyDropdownLimit in SelectOwnerDropdown to allow sites to increase the previously-hardcoded limit of 50 users in the drop-down before it switched to autocompletion. * Correctly style warnings about Articles needing configuration. * Resolve regression in 4.2 in admin interface, where the current group and rights tab is not preserved across rights submission. * Show static content roots in System Configuration, alongside Mason content roots. * Catch and warn of template compilation errors, such as unbalanced braces. Database * Improve right-checking query plan (at least on PostgreSQL 9.3) by de-duplicating ACL equivalence objects, and using the RT::System's id. * Upgrade steps from RT 4.0 -> 4.2 now DROP IF EXISTS tables and sequences before attempting to create them, except on Oracle. This resolves the common case of testing an upgrade before re-importing a backup atop it for the final upgrade, leaving the new tables still in place. * Fix a regression in 4.2 which caused rt-server to hold extra database handles open. For FastCGI processes, this was one extra per FastCGI process; for standalone servers, only one overall. Callbacks * MassageDisplayHeaders callback in ShowTransactionAttachments is now passed $ShowHeaders. * Callbacks in EditTransactionCustomFields are now passed $InTable. * MassageCustomFields callback in EditCustomField is now correctly passed $CustomFields. * Correct a typo in the documentation for MakeClicky callbacks. Developer * Provide and use a GetCustomFieldInputName() function to programmatically determine form field names from custom field objects. * Resolve a bug when associating unknown users with single-user roles; this primarily only affects Assets. * Allow consumers of /Elements/SimpleSearch to provide the placeholder text. * Default Stage for Scrips to be TransactionCreate; primarily for initialdata, but affects all callers of RT::Scrip->AddToObject. * Adjust etc/upgrade/shrink_transactions_table.pl to avoid new deprecation warnings. * Fix precedence errors of "return ... or ..." found by perl 5.19. * Allow consumers of EditCustomField to specify undef $Rows or $Cols to omit the respective attributes during form element rendering. * Prevent warnings on perl 5.19 and above. * Allow members to be added to groups during group creation in initialdata. * Prevent race conditions in 99-policy.t by skipping t/tmp/ and other volatile directories. * Pass Ticket object to ShowAttachments on Ticket/Forward.html, to allow for greater extensibility by providing more context. From http://bestpractical.com/release-notes/rt/4.2.2 This release is primarily a bugfix release; of particular note is that it contains schema changes for MySQL. Though the changes are limited, it is especially important to take, and verify you can recover from, a database backup prior to upgrading. Also notable is that this release fixes a bug in 4.2.0 and 4.2.1 where failures of the HTML-to-text conversion would silently cause mail to fail to be sent. When using the rich text editor, RT will also now quote the the HTML parts of email, and not simply their text equivalents. Other changes include: Documentation * Wording fixes in Shredder * Clean up examples in Lifecycles documentation * Document additional indexes that increase performance of Shredder * Replace a suggested GnuPG option with one which is not deprecated * Note that errors reported from the GnuPG infrastructure may be caused by GnuPG not being configured, but having been automatically enabled. Database * Ensure that even disabled scrips get the same id-to-name change that other scrips got during the 4.0 -> 4.2 upgrade. * On MySQL, alter the character set of all columns used to store email addresses to UTF-8 * Ensure that invalid byte sequences that may have snuck into the database previously (on earlier versions on MySQL, for instance) are not blindly interpreted as UTF-8 when retrieved from the database. As a result, invalid bytes will be returned from the API as the four characters "\xHH", where HH is the hexadecimal encoding of the byte. * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL, instead of merely all data not claiming to be "text/plain" * Additional warnings prevention on Oracle; tests now pass cleanly * Allow fully-automated database upgrades using --upgrade-from and --upgrade-to options to rt-setup-database * Clean out any remaining traces of RTFM that lingered in custom fields and custom field values that were disabled at the time of the previous upgrade step. * Bullet-proof a 3.8 -> 4.0 upgrade step for Scrips with no Condition Serializer/importer * Install rt-serializer and rt-importer into sbin/ * Ensure that incremental upgrade steps only run on incremental serializations, not all exports * Fix a runtime error in the incremental upgrade path to 4.2 * Ensure that inflated Users and Groups are created with the same id as their Principal * Disable in-memory record caching when serializing and importing to improve performance * Only search non-Disabled custom fields when looking up BasedOn in initialdata files * Set up logging properly; warnings are now displayed during serialization and importing Email * Don't die if HTML -> text conversion throws an error, which would silently prevent outgoing mail from being sent. Instead, fall back to just sending text/html with no text/plain * Replying to an HTML mail with the rich text editor will now quote the HTML part, not the equivalent text version. * Set a transfer encoding on outgoing dashboards; this resolves issues with long lines when using the Sendmail MTA. * Cope with mangled and overly-quoted recipient headers occasionally generated by Outlook. General user UI * Stop localizing custom field names, for consistency * Show a useful error on "show outgoing mail" if the user has no rights to see the page, rather than displaying an empty page. * Adjust UI to not block header on "show outgoing email" page * Hide the Take and Steal menu items if you already own the ticket, closing a regression in 4.2.0 and above. * Autocompletion custom fields now properly autocomplete when placed in custom field groupings * Improve rendering on Internet Explorer 6 * Fix cascaded custom fields on Internet Explorer 8 and below. * Fix third-level cascading custom fields, broken in 4.2.1 * Minor rendering bugs with Charts placed on homepages and dashboards * Whitelist "show outgoing email" and chart results from CSRF protection * RT 4.0.7 introduced a performance regression when building ticket searches that query Links; switch back to a much better-indexed query. * Fix "Clone ticket" functionality with Select-multiple custom fields. * Show the queue ID for the current queue in the ticket edit page, even if the user does not have SeeQueue; this prevents the user from accidentally changing the queue. * Respect custom field groupings on user preferences page Query Builder * Warnings avoidance for searches with more than 1000 results. * Allow IS NULL to search for dates which are unset * Properly quote CF names containing non-ASCII characters in query builder, broken since 4.2.0 * Add "UpdatedBy" TicketSQL limit Admin * Correct a package load order problem which prevented the web installer from working since 4.2.0 * Report the correct setting name in rt-validate-aliases * Fix real-time updating of Theme CSS on Internet Explorer 8 and below * Fix a minor display bug in the CF Admin pages, where the queue number instead of queue name would be displayed in requests shortly after server startup. * Add "Extra Info" as a possible field for "More About Requestor" REST * Allow searching for users, queues, and groups in REST * Prevent a server error when attempting to guess content-type in the REST interface. Development * Allow running tests with an explicit set of plugins enabled. * Custom Action and Condition packages (as supplied by extensions; these are not the text entry boxes in the UI) are now loaded at server startup time, to catch compile-time errors in such classes early as well as reducing RT's memory footprint on mod_perl. Previously, these errors would have logged errors only when their Scrip failed to fire. This restores the behavior found in RT 3.8, which was mistakenly removed in RT 4.0.0. * Additional callbacks, including in charts, and on ticket reply pages * Remove an unused Makefile target
2014-07-06 08:32:32 +02:00
share/rt4/etc/upgrade/4.2.1/content
Update to 4.2.12 Changelog: This release is a security release which addresses the following vulnerabilities: RT 4.0.0 and above are vulnerable to a cross-site scripting (XSS) attack via the user and group rights management pages. This vulnerability is assigned CVE-2015-5475. It was discovered and reported by Marcin Kopeć at Data Reliance Shared Service Center. RT 4.2.0 and above are vulnerable to a cross-site scripting (XSS) attack via the cryptography interface. This vulnerability could allow an attacker with a carefully-crafted key to inject JavaScript into RT's user interface. Installations which use neither GnuPG nor S/MIME are unaffected.
2016-01-31 00:54:20 +01:00
share/rt4/etc/upgrade/4.2.11/content
Update to 4.2.5 from 4.2.1 Changelog: From http://bestpractical.com/release-notes/rt/4.2.5 This release is primarily a bugfix release; most notably, it explicitly updates a dependency to fix a previously-announced security vulnerability, resolves two serious bugs in the serializer, and fixes the "paste" feature in the Rich Text editor. Updated dependencies * Updated Email::Address::List dependency, to resolve CVE-2014-1474, as was previously announced in http://blog.bestpractical.com/2014/01/security-vulnerability-in-rt-42.html * Bump CGI dependency (under perl 5.20 and above, only) to quash warnings about CGI.pm's deprecation in core (#29053) Serializer/Importer * Serialize binary data as binary, not as UTF-8 codepoints; this fixes a regression introduced in 4.2.3 which corrupted all binary data in serialized data. * Serialize ObjectScrips when cloning, which had been mistakenly omitted; this only partially resolves #29949, as it does not address serialization of ObjectScrips when not cloning. General web UI * Force CKEDITOR_BASEPATH; this fixes errors during pasting into the Rich Text editor (#29780, #29987) * Ticket autocompletion (for links) is more predictable when completing on strings containing numbers (#25755) * Fix "Show Outgoing Email" and Reply/Comment/Forward links in Approvals (#29800) * Correctly decode text/html parts of old (RT 3.6.5 and prior) emails Internationalization * Updated localizations (German, Greek, Slovak, Lithuanian) Web administration * Display clean Stage name in ColumnMaps (#28739) * Add Scrips Select/Create menu, and maintain context on which list of Scrips the Select page should link to (#28787) * Granting rights to new groups no longer requires clicking in textbox twice in Firefox (#29911) Server administration * Log when Encode::HanExtra would be useful in decoding emails, and make use of it if it is available. * Squash warnings in 4.1.17 upgrade step (#29595) * Reorder DROP IF EXISTS on 4.1.1 Postgres upgrade step to drop sequence after dropping the table; avoids bugs on upgrading in a previously-upgraded database * Stop hardcoding the list of available themes, instead auto-detecting new themes as they are added (#14667) * Explicitly point to $AutocompleteOwners setting in warning that RT is switching to the autocompleter due to too many owners. * Remove caching of template object in rt-crontool; this fixes a bug where the same content would be sent on all tickets (#29454) * rt-fulltext-indexer now locks, to prevent more than one instance from running at once (#17423) Developer * Add BeforeMessageBox callback in ModifyAll.html for parity with Create.html and Update.html * BeforeCustomFields callback in ShowCustomFields now takes $Table parameter * Default callback in ShowTransaction can now modify $ShowBody * Add a RT::Date->IsSet method * Fix invalid ContextObject on RT::CustomField->LoadByName when passed Queue => 0; this led to invalid LookupType limits on later calls to ->LoadByName. * Generalize RT::CustomField->LoadByName to work with non-Queue context objects, and to optionally return globally-applied CFs and not Disabled CFs. * Tests now pass again using RT_TEST_WEB_HANDLER=inline * ->AddCustomFieldValues no longer allows adding repeated values (#4553) Documentation * Drop references to MySQL 4.1, as RT 4.2 requires MySQL 5.1 * Updated example plugins used in documentation, and suggest Plugin() over Set(@Plugins, ...) (#29978) * Documentation for ColumnMap From http://bestpractical.com/release-notes/rt/4.2.4 This release is primarily a bugfix release; notable changes include: Database changes * Add the AutoOpenInactive action for upgrades; clean installs of RT 4.2.0 or higher have this action already * Force Lifecycle and Disabled properties of the internal __Approvals queue to the values RT needs to function correctly Notable new features * If indexed full-text searching is enabled, the simple search will search in both Content and Subject. * Align headers of collections to their content, by default. This right-aligns the "#" header of ticket collections, for instance. * Send caching headers for all static content; this fixes a regression from RT 4.0, which correctly set caching headers on static images (#28640) * Re-order JS to optimize parallel resource fetching, and decrease load times * Allow LIKE and NOT LIKE with Status limits (#29654) Regression fixes * Resolve a regression in 4.2.3 wherein TITLE information was lost after parsing on the Advanced page (#29425) * Fix a regression in 4.2.2, which caused "select" custom fields to not pick up their defaults when cloning tickets (#29751) * Fix a regression in 4.2.2 which caused checkbox CFs to add the same value multiple times (#29392) * Fix a regression in 4.2.2 when categories were set on a CF without using the "based on" feature. * Show reminders without due dates if $OnlyOverdue is set; this fixes a regression from RT 4.0 Email * Use "white-space: pre-wrap" when inserting plain-text into HTML templates. This preserves line breaks but allows clients to wrap lines if need be. Localization * Updated localizations from Launchpad; new Persian translation * Better cluing of pluralization and quantified terms for translators * Remove untranslatable locstrings (#29798) * Fix extra/missing numbers in Czech localization (#29741) * Remove no longer translated right names from PO files * Disambiguate "M" for "month" vs "megabyte" General web UI * Better splitting of phrases with numbers in ticket link autocompletion * Autocomplete email addresses in Forward page (#28441) * Allow non-ASCII characters in passwords (#28784) * Add a "Reset" button to revert homepage portlet formatting to the system default * Remove uninitialized value warnings for upgrades from RT 3.8 (#17505) * Allow downloading attachments whose filenames contain a leading dot (#29700) * Prevent uninitialized value warning on search result pages with no query (#29699) * Hide user summary links in mobile UI, as there is no user summary page for mobile (#28788) * Always add the trailing delimiter when autocompleting multiple-entry objects, such as email addresses * Compress PNG images to decrease initial page load times * Avoid "That is already the current value" warning when changing between two queues with differing lifecycles but a same-name mapping * Don't nest <a> tags to User Summaries in queue watcher page * Require that saved searches have names in order to be created (#20210) * Give a proper error when attempting to merge a ticket into itself (#26407) * Searching for "ip version 6" no longer limits to ticket 6; the 6 is instead searched for in the subject. (#22470) * Give SystemError transactions their own CSS style * Fix ticket link autocompletion during ticket creation * Require that one or more addresses be provided to forward (#25308) * Respect the "color" attribute in HTML mail (#28389) * Rework the JS that prevented form resubmission; instead of disabling the submit button (which interacted poorly with the browser's back button), instead use an attribute on the form (#27489) * Squash warnings triggered by query builder when more than 50 different users had OwnTicket * Serve rich text editor JS with the rest of the compressed JS; this ensures that it is better cached Web administration * Allow external custom fields to have a "based on" category. * Hide the queue name, lifecycle, and disabled box on the edit page for the __Approvals queue; these must remain unchanged for Approvals functionality. * Correctly page user results in User Summary searches * Prevent warnings on Scrip edit pages if the user did not have global ShowTemplate rights Configuration options * Add a new option ($AllowLoginPasswordAutoComplete) to allow the browser to remember user passwords on RT's login screen (#29071) * Add new $DefaultSearchResultOrderBy and $DefaultSearchResultOrder options to control the global default ordering of tickets * When the stylesheet is set to an unknown style, default to rudder, not aileron (#29132) Server administration * Use one fewer database connections per rt-server process; this is most notable on FastCGI deployments, which spawn a number of rt-server processes * Default to connecting to sphinx via 127.0.0.1 instead of localhost on MySQL 5.5, due to http://sphinxsearch.com/bugs/view.php?id=1815 * rt-validator can now detect and fix links to Articles with the wrong $Organization set * Check that the version in sbin/rt-server matches the version in lib/RT/Generated.pm during server startup * Follow up to 3 HTTP redirects when POSTing to the mail gateway. This covers the common case of http: redirecting to https:, but the mail gateway referencing http: (#14114) * Return a status code 503 if we cannot connect to the database (#23332) Installation * When configuring, pull the primary group of the current user using perl, instead of `groups`, which may not list the primary group first. * Ensure that rt-test-dependencies re-execs itself using its full path, as module installations may have changed the directory (#29024) * Properly detect an existing database but missing schema in the web installer * On perl 5.19.3 and above, a more recent version of Symbol::Global::Name is required, due to core perl changes Upgrades * Bulletproof 4.0 Articles upgrade steps by dropping tables before attempting to create them * Correct documentation path in upgrade warning * In database upgrades, skip the "BACK UP BEFORE THIS STEP" warning if the --force option was provided, which gives no change to stop at that point. * Remove a warning in the optional time-worked-history.pl upgrade step REST * Allow arbitrary Content-Disposition in REST uploads (#19770) Developer * Add a comment warning about the use of the SetFieldsOnce callback in BuildFormatString; it will be removed in RT 4.4. * Fix behavior of RT::Date->AddDays when passed 0 days * Check POD of all files * Allow RT::Users->WhoBelongToGroups to optionally return unprivileged users * Provide hooks to implement a cache on MakeClicky * Document ExtractTicketId and ParseTicketId, as useful methods for local overrides * Update RT::CustomField->LoadByName, when called with a Queue argument, to return only ticket CFs; in 4.2, it also began finding queue CFs. This reverts to the behavior from 4.0. * The Articles URI implementation is now consistent with Ticket URIs; ->LocalURIPrefix does not contain /article/ * Allow @JSFiles to include files not under /static/js/ if they have a leading / * Add a generic style for reverse-color ticket titlebox tabs * Allow plugins to wrap the PSGI application in its entirety * Bulletproof role resolution for single-user roles * Win32 and IIS are not a supported platform; remove all lingering references to them * Allow ModifyAll.html's Default callback to change @results, like Modify.html * Make Widgets/Form/Select honor the Multiple flag (#12447) * Remove extraneous direct uses of Time::ParseDate (#24498) * Add a callback after Attachments on ticket display * Fix SetDisabled's return message on failure (#29802) * Refactor CSV export to allow its use by non-ticket collections Documentation * Updated parts of RT::StyleGuide * Document the --no-users and --no-groups options to rt-serializer more clearly * Add documentation for rt-validate-aliases * Remove misleading comment about "an rt-mailgate user" from rt-mailgate documentation * Remove ambiguity of direction of $CanonicalizeEmailAddressMatch and $CanonicalizeEmailAddressReplace * Update schema.dot for the ObjectScrips table, new in 4.2 * List SQLite in documentation as a possible database backend, for non-production use. * Update suggested backup strategy on MySQL to no longer require LOCK TABLES privileges (#22893) * Note that changing queue subject tags may require altering $EmailSubjectTagRegex * Suggest /etc/cron.d instead of root's crontab, for discoverability From http://bestpractical.com/release-notes/rt/4.2.3 This release is primarily a bugfix release; notable changes include: Administrator tasks * Avoid starting a FastCGI process manager in the common case of the FastCGI process being started by the webserver, and communicating over STDIN. This restores the behavior from 4.0, where the process name is the full path to rt-server.fcgi, and not the static string "perl-fcgi-pm" or "perl-fcgi". * Automatically clean out Mason cache when updated HTML is installed during upgrades; this should prevent a common class of errors. * Fix paths in rt-importer when importing from a serialized dump which was written to an absolute path. * Additional optional upgrade script for users upgrading from RT 3.8 who previously used RT::Extension::CustomField::Checkbox. * Pass characters, not bytes, to _EncodeLOB during de-serialization; this prevents invalid UTF-8 from a serialized dump from entering the new database. * Catch and warn of additional common misconfigurations of GPG/SMIME integration. * Prevent a possible infinite loop in rt-validator --resolve if Principal records were missing; default to forcing their creation. Localization * Localization updates from Launchpad. General user UI * Date and DateTime customfields now pass "mandatory" validation if unchanged. * "1970-01-01" is now treated as "unset" for purposes of Date and DateTime validation. * Add Date and DateTime fields to bulk update. * Don't conduct a user search if no string was entered. * Signal if a user is disabled at the top of User Summary pages. * Resolve regression in 4.2, which caused warnings during ticket creation when transaction custom fields were applied. * Respect transaction squelching during GPG/SMIME signing and encryption. Lack of public key for a squelched user will no longer trigger errors, for instance. * Resolve regression in 4.2, where the recipient squelching checkboxes did not properly synchronize state between users who appeared multiple times. * Adjust the bottom edge of rolled-up tabs in ticket pages. * Sort data groupings in charts numerically, not ASCIIbetically, if they all appear to be numbers. * Ensure that Sidebar / Body panes in dashboard configuration display in a consistent order on perl 5.18 and above. * For strict DOM compliance, move a "name" attribute on <div> to "data-name". * Prevent "Can't call method "DependsOn" on an undefined value" error in bulk update if tickets were deleted. * Show links to tickets which are not readable by the user as numbers, not as blank titles. * Add a "ticket-active" class, as well as the current status as a class, to ticket links on ticket display page. * Fix a regression in 4.2 which caused an error when a user with only limited rights (Watch or WatchAsAdminCc) removed themselves as a watcher from a ticket or queue. * Allow SeeCustomField on a single queue to show its custom fields during search if the search is limited to that queue. Documentation * Remove obsolete wording mentioning CPAN 1.84, which we guaranteed to already have a more recent version of, by way of perl 5.10.1. * Correct reminders documentation to suggest RT::Action::Notify, not RT::Action::SendEmail. * Documentation on writing extensions for RT. Admin interface * Fix "Queue" and "QueueId" columns in admin Scrips listing to emulate their display in 4.0. * Additional ModifyDropdownLimit in SelectOwnerDropdown to allow sites to increase the previously-hardcoded limit of 50 users in the drop-down before it switched to autocompletion. * Correctly style warnings about Articles needing configuration. * Resolve regression in 4.2 in admin interface, where the current group and rights tab is not preserved across rights submission. * Show static content roots in System Configuration, alongside Mason content roots. * Catch and warn of template compilation errors, such as unbalanced braces. Database * Improve right-checking query plan (at least on PostgreSQL 9.3) by de-duplicating ACL equivalence objects, and using the RT::System's id. * Upgrade steps from RT 4.0 -> 4.2 now DROP IF EXISTS tables and sequences before attempting to create them, except on Oracle. This resolves the common case of testing an upgrade before re-importing a backup atop it for the final upgrade, leaving the new tables still in place. * Fix a regression in 4.2 which caused rt-server to hold extra database handles open. For FastCGI processes, this was one extra per FastCGI process; for standalone servers, only one overall. Callbacks * MassageDisplayHeaders callback in ShowTransactionAttachments is now passed $ShowHeaders. * Callbacks in EditTransactionCustomFields are now passed $InTable. * MassageCustomFields callback in EditCustomField is now correctly passed $CustomFields. * Correct a typo in the documentation for MakeClicky callbacks. Developer * Provide and use a GetCustomFieldInputName() function to programmatically determine form field names from custom field objects. * Resolve a bug when associating unknown users with single-user roles; this primarily only affects Assets. * Allow consumers of /Elements/SimpleSearch to provide the placeholder text. * Default Stage for Scrips to be TransactionCreate; primarily for initialdata, but affects all callers of RT::Scrip->AddToObject. * Adjust etc/upgrade/shrink_transactions_table.pl to avoid new deprecation warnings. * Fix precedence errors of "return ... or ..." found by perl 5.19. * Allow consumers of EditCustomField to specify undef $Rows or $Cols to omit the respective attributes during form element rendering. * Prevent warnings on perl 5.19 and above. * Allow members to be added to groups during group creation in initialdata. * Prevent race conditions in 99-policy.t by skipping t/tmp/ and other volatile directories. * Pass Ticket object to ShowAttachments on Ticket/Forward.html, to allow for greater extensibility by providing more context. From http://bestpractical.com/release-notes/rt/4.2.2 This release is primarily a bugfix release; of particular note is that it contains schema changes for MySQL. Though the changes are limited, it is especially important to take, and verify you can recover from, a database backup prior to upgrading. Also notable is that this release fixes a bug in 4.2.0 and 4.2.1 where failures of the HTML-to-text conversion would silently cause mail to fail to be sent. When using the rich text editor, RT will also now quote the the HTML parts of email, and not simply their text equivalents. Other changes include: Documentation * Wording fixes in Shredder * Clean up examples in Lifecycles documentation * Document additional indexes that increase performance of Shredder * Replace a suggested GnuPG option with one which is not deprecated * Note that errors reported from the GnuPG infrastructure may be caused by GnuPG not being configured, but having been automatically enabled. Database * Ensure that even disabled scrips get the same id-to-name change that other scrips got during the 4.0 -> 4.2 upgrade. * On MySQL, alter the character set of all columns used to store email addresses to UTF-8 * Ensure that invalid byte sequences that may have snuck into the database previously (on earlier versions on MySQL, for instance) are not blindly interpreted as UTF-8 when retrieved from the database. As a result, invalid bytes will be returned from the API as the four characters "\xHH", where HH is the hexadecimal encoding of the byte. * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL, instead of merely all data not claiming to be "text/plain" * Additional warnings prevention on Oracle; tests now pass cleanly * Allow fully-automated database upgrades using --upgrade-from and --upgrade-to options to rt-setup-database * Clean out any remaining traces of RTFM that lingered in custom fields and custom field values that were disabled at the time of the previous upgrade step. * Bullet-proof a 3.8 -> 4.0 upgrade step for Scrips with no Condition Serializer/importer * Install rt-serializer and rt-importer into sbin/ * Ensure that incremental upgrade steps only run on incremental serializations, not all exports * Fix a runtime error in the incremental upgrade path to 4.2 * Ensure that inflated Users and Groups are created with the same id as their Principal * Disable in-memory record caching when serializing and importing to improve performance * Only search non-Disabled custom fields when looking up BasedOn in initialdata files * Set up logging properly; warnings are now displayed during serialization and importing Email * Don't die if HTML -> text conversion throws an error, which would silently prevent outgoing mail from being sent. Instead, fall back to just sending text/html with no text/plain * Replying to an HTML mail with the rich text editor will now quote the HTML part, not the equivalent text version. * Set a transfer encoding on outgoing dashboards; this resolves issues with long lines when using the Sendmail MTA. * Cope with mangled and overly-quoted recipient headers occasionally generated by Outlook. General user UI * Stop localizing custom field names, for consistency * Show a useful error on "show outgoing mail" if the user has no rights to see the page, rather than displaying an empty page. * Adjust UI to not block header on "show outgoing email" page * Hide the Take and Steal menu items if you already own the ticket, closing a regression in 4.2.0 and above. * Autocompletion custom fields now properly autocomplete when placed in custom field groupings * Improve rendering on Internet Explorer 6 * Fix cascaded custom fields on Internet Explorer 8 and below. * Fix third-level cascading custom fields, broken in 4.2.1 * Minor rendering bugs with Charts placed on homepages and dashboards * Whitelist "show outgoing email" and chart results from CSRF protection * RT 4.0.7 introduced a performance regression when building ticket searches that query Links; switch back to a much better-indexed query. * Fix "Clone ticket" functionality with Select-multiple custom fields. * Show the queue ID for the current queue in the ticket edit page, even if the user does not have SeeQueue; this prevents the user from accidentally changing the queue. * Respect custom field groupings on user preferences page Query Builder * Warnings avoidance for searches with more than 1000 results. * Allow IS NULL to search for dates which are unset * Properly quote CF names containing non-ASCII characters in query builder, broken since 4.2.0 * Add "UpdatedBy" TicketSQL limit Admin * Correct a package load order problem which prevented the web installer from working since 4.2.0 * Report the correct setting name in rt-validate-aliases * Fix real-time updating of Theme CSS on Internet Explorer 8 and below * Fix a minor display bug in the CF Admin pages, where the queue number instead of queue name would be displayed in requests shortly after server startup. * Add "Extra Info" as a possible field for "More About Requestor" REST * Allow searching for users, queues, and groups in REST * Prevent a server error when attempting to guess content-type in the REST interface. Development * Allow running tests with an explicit set of plugins enabled. * Custom Action and Condition packages (as supplied by extensions; these are not the text entry boxes in the UI) are now loaded at server startup time, to catch compile-time errors in such classes early as well as reducing RT's memory footprint on mod_perl. Previously, these errors would have logged errors only when their Scrip failed to fire. This restores the behavior found in RT 3.8, which was mistakenly removed in RT 4.0.0. * Additional callbacks, including in charts, and on ticket reply pages * Remove an unused Makefile target
2014-07-06 08:32:32 +02:00
share/rt4/etc/upgrade/4.2.2/content
share/rt4/etc/upgrade/4.2.2/schema.mysql
share/rt4/etc/upgrade/4.2.4/content
Update to 4.2.9 Changelog: RT 4.2.9 -- 2014-10-29 General user UI * Fix Subject header during ticket printing (#30362) * Comparisons of long text Custom Fields were erroneously reporting updates (#30378) * Broken logo link for the mobile UI when used with $WebPath * No longer leak base64 data to non-english users who change a Dashboard subscription and futureproof for other Attribute updates (#24665) * Previous column selection is remembered when updating search formats (#16972) * Charts could return quadrupled data for aggregate data (such as Time Worked) depending on your rights configuration. * Charts can now be grouped by Priority * Ticket Creation form now leaves Requestor blank on page reload if you cleared it out. Localizations * "check to delete all values" is now localized Command-line * BeforeDue action now accepts 2D as well as 2d (#30449) * bin/rt no longer shows a default Due date unless one is configured on the Queue. Additionally, Starts and Due are served in your time zone (#20334) Admin * Improvements to the layout of the Group Members page Developer * Fix tests that used send_via_mailgate to properly check returns (#19156) * Improvements to rt-static-docs for generating online documentation * Proper warnings testing for cf_date tests * Remove unused code to render Rules during replies/comments * Undo a regression that meant Custom Fields passed to Ticket->Create needed to be readable by the user creating the ticket. Documentation * Add a mention of SelfService to the documentation of $AllowUserAutocompleteForUnprivileged * Update our backups documentation to cover restoring from the suggested backups. RT 4.2.8 -- 2014-10-02 General user UI * Properly hide ticket list when MoreAboutRequestorTicketList is set to "None" Localizations * Allow text in Squelch box on ModifyPeople page to be translatable. * Updated German, Basque, French, Hungarian, and Russian translations. Admin * Allow $OverrideOutgoingMailFrom to key by queue id, as an alternative to name * Stop calling the deprecated _SQLLimit method when limiting by transaction date * Stop hiding the value of the AllowLoginPasswordAutoComplete setting in System Configuration (#30417) * Resolve CVE-2014-7227, arbitrary execution of code by privileged users via SMIME by way of CVE-2015-6271. Developer * Add a ModifyMaxResults callback for Autocomplete endpoints * Properly pass collection class to ColumnMap in /Elements/TSVExport Documentation * Update POD for AddRoleMember/DeleteRoleMember being in RT::Record::Role::Roles now, not RT::Record. RT 4.2.7 -- 2014-09-11 General user UI * Fix algorithm for determining which links to display in ticket relationship graphs with a MaxDepth * Use "Correspondence added" or "Comment added" rather than the general "Message recorded" * Loading saved charts should load all of their settings (#29015) * Stop fixing the width of "New ticket in" button (#27649) * Record transactions in ticket history when attachments were dropped or truncated due to $MaxAttachmentSize * Still delay transaction loading when "full headers" have been requested * Add an "overdue" class on Due columns, to match DueRelative columns. * Only show "overdue" class if the ticket status is still active * Fix styling of "There are unread messages" box in aileron * Keep date and datetime custom field inputs during failed ticket creation * Silence warnings from emails without Content-Transfer-Encoding headers * Silence warnings on user modify pages for disabled users * Let custom field grouping boxes link on Display pages link to the appropriate anchor on editing pages (#30195) Localizations * Localize "Recursive" column title in group memberships page * Additional missing locstrings for numerous titleboxes * Stop translating titles piecemeal in SelfService (#14736) * Updated Catalan, German, Basque, Italian, Japanese, Dutch, Brazilian Portuguese, and Russian translations Command-line * Reduce values queried using "rt ls" to only those displayed; this speeds request time significantly when a large number of custom fields are applied * Add -s option to "rt comment", to set status when adding a comment or correspondence (#30375) Admin * Add %AdminSearchResultRows configuration for altering the number of rows per page of object types in the administrative interface * Add an additional suggested index on Attachments' Creator for deleting users with Shredder * Fix rt-dump-metadata, by removing PrivateKey from _Accessible (#22465) * Rework internals dealing with characters/bytes, for better internal consistency, and su support DBD::Pg 3.3.0 and above. * Provide rt-mailgate version in User-Agent string (#18420) * Reword errors given for rt-crontool when no valid user is found (#18621) * Show the right error message when rt-crontool fails to load a module (#22991) * Properly detect when rt-server is called without --listen * Detect auto-generated mail in the presence of multiple Precedence: headers * Strip non-word characters from custom field variable names in Simple templates; this allows use of custom fields with spaces (#18446) * Streamline 3.8 -> 4.0 and 4.0 -> 4.2 upgrade steps by reducing the number of ALTER TABLE calls that are run, adding/dropping multiple columns at once (#21309) * Remove LogoImageHeight and LogoImageWidth configuration varables, which had no effect (#26827) Developer * Add a callback to manipulate which link types are displayed on tickets * Allow Object to be a subref in @Attributes in initialdata, to allow for attributes on arbitrary objects * Ignore vim swap files when testing * Allow the SuccessfulLogin callback to alter where RT redirects to * Add a callback to alter arguments to Showhistory * Consistently use ->_GroupingClass when determining record class for grouping lookup. * Allow ->Deprecated to take a loglevel * Switch from MIME::Head->set(), deprecated for the last 16 years, to ->replace() (#18417) Documentation * Correct documentation on where Shredder places sqldump files (#19167) * Consistently use say 1/0 instead of true/false in RT_Config.pm documentation * Document how ordering in lifecycle transitions controls ordering in the status drop-down RT 4.2.6 -- 2014-07-16 General web UI * Fix a regression introduced in 4.2.4, which caused lack of formatting of plain text when responding via the rich text editor. * Allow tables in HTML mail if the optional HTML::Gumbo dependency is installed * Fix a regression in 4.2.5 which prevented core date fields (Due, Starts, etc) from being unset (#30180) * Hide empty transaction custom fields when they have no value; this fixes a regression in 4.2.1 where transaction custom fields began displaying on all transactions. (#29757) * Allow searching on requestor city, state, zip, and country in query builder (#26960) * Don't attempt to parse IP/Date(time) CFs if the value is NULL; this prevents warnings. * Remove border-radius: 0 to allow Firefox to use native text entry widgets (#28233) * Allow Firefox to reflow the data table below the chart on rudder * Whitelist user search from CSRF restrictions * Only include closing paren in MakeClicky link if it included an open paren (#29064) * Canonicalize CF values (including dates, IP addresses, and IP ranges) before comparing to the database value; this prevents spurious "changed from a to a" messages. * Allow downloading 0-length files if they have a filename (#9050) * Quick Create now defaults to the lifecycle's default create status, instead of hardcoding "new" * Show Wikitext CFs in bulk update * Add autocompletion to link boxes on bulk update Internationalization * Add localization strings for Articles admin pages * Add localization strings for user "Create Ticket" user summary portlet * Add new #loc{key} form, to allow for more concise Lifecyles in config * Updated German translation Web administration * Provide a default Category on External custom fields, for performance * Provide a new "Notify Owner or AdminCCs" action * Move search widgets for custom field admin interface to the top of the page, to match other admin pages * Use "LIKE" as the default search operator in the queue admin interface * Enable searching by Lifecycle and SubjectTag in the queue admin interface * Add SubjectTag to the default AdminSearchResultFormat for queues * Move Disabled to the last column of the default Queue admin search result format, to match Scrips * Add Disabled column to AdminSearchResultFormat for Classes, CustomFields, Groups, and Users * Add Disabled ColumnMap entry for Classes, Groups, and Users * Prevent RT from locking up if a too-large image was uploaded for the logo (#29929) * Fix bugs in cascaded CFs of radio buttons and checkboxes when categories contained spaces or periods. * Quiet "No valid Type specified" warnings from queue watcher page for user search results that were left blank (#29993) Server administration * DBD::Pg 3.3.0 conflicts with RT's UTF-8 handling; for this release, it has been blacklisted. If you are using PostgreSQL as your database and have DBD::Pg 3.3.0 installed, you will need to download and install DBD::Pg 3.2.1 from CPAN. * Allow the validator to fix incorrect values for Owner (#28403) * Fix a regression in 4.2.5 which caused errors when calling rt-crontool with a numeric --template argument. * Quiet warnings in the 4.2.2 upgrade step for users upgrading from 4.0.x * Add not_member_of restriction for User shredder plugin * Warnings avoidance for RT::Attachments->Address when run as the System User * Update logo attribute as the current user, to allow auditing of who changed it last * Alter Links table on MySQL to support Unicode URLs (#19338) * Warn on non-ASCII right names (#19339) * Support Sphinx builds compiled with --enable-id64 * For compatibility with RT::Extension::MergeUsers, ensure that Shredder checks that a user (possibly resolved from a merged user) is valid before attempting to shred them * Correctly detect presence of graphviz binary (`dot`), instead of libgraph.so, for perl dependency calculation * When merging instances with identical $Organization values, do not qualify groups and queues Developer * Move AboutThisUser callback back to /Ticket/Elements/ShowGroupMembers where it appears to originate, from where RT 4.2.0 accidentally moved it, /Elements/ShowPrincipal/AboutThisUser * Move all runtime module loading to UNIVERSAL::require * Correct error message from RT::Date->Timezone * Simplify code to assume Postgres 8.4, as RT 4.2 requires * Add more class and id attributes to user admin pages and preferences * Pass right number of arguments to sprintf, for Perl 5.22 compatibility * Move sbin/rt-message-catalog into devel/tools and streamline to unify with Launchpad import format * Adjust more tests for RT_TEST_WEB_HANDLER=inline * Remove dependency checks in t/, as they are covered by required developer dependencies Documentation * Improved documentation for RT::Date * Link POD, URLs, and emails in HTML generated from README * Document "Satisfy any" technique for allowing rt-mailgate to post to RT when $WebRemoteUserAuth and Apache authentication is used * Document explicit steps for adding a new status to a lifecycle
2014-11-30 01:20:44 +01:00
share/rt4/etc/upgrade/4.2.6/content
share/rt4/etc/upgrade/4.2.6/schema.mysql
share/rt4/etc/upgrade/4.2.7/content
share/rt4/etc/upgrade/4.2.8/content
Update to RT 4.2.11 RT 4.2.11 -- 2015-05-07 -------------------------- This release is a bugfix release; most notably, it improves indexing time for full-text search, as well as improving support for Apache 2.4 and MySQL 5.5. Interactive command-line tools (including upgrade tools) will now also default to displaying warnings to STDERR, to aid in awareness of potential errors. The complete list of changes includes: General user UI * If storing a transaction failed, note the failure obviously in the ticket history (#30419) * Make sub-menus accessible on screen-readers * Prevent Dashboard portlet from rendering with too many columns * Hint that a transaction is Correspondence, using red background, on Jumbo and Bulk Update pages as well. * Articles distinction between "no classes exist" and "none visible to user" (#30638) * Skip Articles Class selection page if there is only one valid option (#29975) * For consistency with other roles, don't attempt to send email notifications to owners that are disabled * Improve search performance when searching custom field values on users * Allow ModifyTicket to change nobody -> someone else, without OwnTicket * Allow HTML5 <s> and <del> tags for the replaced <strike> tag * Respect the user's chosen units for Time Worked across page loads, instead of always defaulting to minutes. (#17985) * In Jumbo, preserve ticket basics so in progress changes persist after returning to the page * Make elements styled as .button render the same as other buttons * Add print styles for button and .button that match other inputs Command-line * Default to enabling error warnings to the screen for interactive commands * Standardize --help, --quiet and --verbose options across tools * Allow GSSAPI authentication with bin/rt (#25074) Web Administration * Don't show rights on role groups rights list which are nonsensical (#30556) * Support setting multiply-valued custom fields during REST ticket creation * Fix an infinite loop in multiple-valued custom field parsing * Recover gracefully on template creation failure (#29021) * Provide a user-legible representation of the user's GPG key (#25376) * Ability to change back to "role" UsernameFormat * Consistently store un-encoded header data for forwards (#29714) Server Administration * Improve full-text indexing by 1-2 orders of magnitude, on both PostgreSQL and MySQL. * Warn if innodb_log_file_size would limit uploads to < 5M on MySQL 5.5 and later * Increase the warn threshold on max_allowed_packet to 5M * Validate lifecycle right name length * For convenience, allow using the distribution name instead of package name in Plugin(); for example: Plugin('RT-Extension-SLA') * Suggest explicit binlog_path for sphinx >= 1.10 * Drop DatabaseRequireSSL option that does nothing; replace with DatabaseExtraDSN option to allow passing of arbitrary additional database parameters to the database interface * Respect configure-time FontPath configuration * Configurable transaction suppression for EscalatePriority (#29465) * Switch from Oracle DBA-only tables to tables the user can inspect (#30393) * Properly handle large IN sql arguments by breaking them up in to separate statements Developer * Deprecate unused RT::Interface::CLI::debug sub * Standardize and simplify boilerplate for command-line options * Make rt-validator infinite loop checker actually work * Add 'mbox' option to $MailCommand which writes mbox-formatted output * Allow attributes to be set after object creation in initialdata files (#13036) * Do not set charset and body on multipart messages in ContentAsMIME (#23671) * Look harder for content in message/rfc822 parts * Allow creation of multipart/related via REST, by providing Content-IDs * Fold RT::Shredder code into core record classes * Skip Shredder tests on all non-SQLite databases * Built in HTTP Basic auth and htpasswd support in rt-apache tool * New callbacks for Ticket/Elements/ShowBasics, AfterTimeEstimated and AfterTimeWorked * Use %ARGS values in /Admin/Users/Modify.html to allow callbacks to modify them (#27655) * Allow passing SquelchMailTo to Ticket->Create * Explicitly depend on Class::Accessor::Fast not Class::Accessor * Add BodyClass parameter to Elements/Header so callbacks can more easily style only their own pages. Documentation * Extend the documentation to support Apache 2.4 deployment * Attempt to improve reliability in lighttpd by suggesting sockets instead of TCP connection * Information on finding and installing plugins * Information on the new rights interface in the UPGRADING doc (#29515) Internationalization * Localize EmailFrequency properties * Updated localizations (German, Spanish, French, Icelandic, Italian, Japanese, Lithuanian, Russian, Swedish, Traditional Chinese)
2015-05-18 15:35:30 +02:00
share/rt4/etc/upgrade/4.2.10/content
Fix PKG_SYSCONFDIR and VARDIR handling, similar to rt3 package. Fix installing of update scripts (find using the non portable "-not") Bump PKGREVISION. OK'ed by ryoon.
2014-06-17 13:10:40 +02:00
share/rt4/etc/upgrade/generate-rtaddressregexp
Update to 4.2.10 Changelog: RT 4.2.10 -- 2015-02-26 ----------------------- RT 4.2.10 contains important security fixes, as well as minor bugfixes. This release is primarily a security release; it addresses CVE-014-9472, a denial-of-service via RT's email gateway, as well as CVE-2015-1165 and CVE-2015-1464, which allow for information disclosure and session hijacking via RT's RSS feeds. As part of these security updates, RT's dependency on the Encode module has been changed, to Encode 2.64. If upgrading, be sure to run rt-test-dependencies to verify that your installed version of Encode meets this requirement; if not, you will need to install a newer version from CPAN. This release is also a bugfix release; most notably, it addresses a bug which causes RT to generate blank outgoing text/plain parts. This fix requires installing the HTML::FormatExternal module, and having an external tool (w3m, elinks, etc) installed on the server. It also introduces indexed full-text searching for MySQL without the need to recompile MySQL to use the external Sphinx tool; instead, a MyISAM table is used for indexing. On MySQL 5.6 and above, an additional InnoDB table can also be used. The complete list of changes includes: General user UI * Speed up the default simple search on all FTS-enabled installs by not OR'ing it with a Subject match. This returns equivalent results for almost all tickets, and allows the database to make full use of the FTS index. * Pressing enter in user preference form fields no longer instead resets the auth token (#19431) * Pressing enter in ticket create and modify form fields now creates or updates the ticket, instead being equivalent to "add more attachments", or the "search" on People pages (#19431) * Properly encode headers in forwarded emails that contain non-ASCII text (#29753) * Allow users to customize visibility of chart/table/TicketSQL in saved charts * Allow groups to be added as requestors on tickets * Perform group searches case-insensitively on People page (#27835) * Ticket create transactions for tickets created via the web UI now contain mocked-up From, To, and Date headers; this causes them to render more correctly when forwarded * Update wording of error message for saved searches without a description (#30435) * Flush TSV download every 10 rows, for responsiveness * Retain values in Quick Create on homepage if it fails (#19431) * Limit the custom field value autocomplete to 10 values, like other autocompletes (#30190) * Fix a regression in 4.0.20/4.2.4 which caused some users to have blank homepages (#30106) * Fix styling on "unread messages" box on Ballard and Web2 themes * Fix format of Date headers in RSS feeds (#29712) * Adjust width of transaction date to accommodate all date formats (#30176) * Allow searching for tickets by queue lifecycle Command-line * Fix server name displayed at password prompt when RT is deployed at a non-root path like /rt (#22708) Admin * If the optional HTML::FormatExternal module is installed, use w3m, elinks, links, html2text, or lynx to format HTML to text. This addresses problems with the pure-Perl HTML-to-text converted which resulted in blank outgoing emails. (#30176) * Add support for native (non-Sphinx) indexed full-text search on MySQL. This uses the InnoDB fulltext engine on MySQL 5.6, and an additional MyISAM table on prior versions of MySQL. * Support MySQL database names with dashes in them (#7568) * Properly escape quotes and backslashes in config options in web installer (#29990) * Increase length of template title form input * Clarify wording on updating old Organization values by rt-validator * Resolve a runtime error for SMIME without secret keys (#30436) * Empty email addresses are no longer caught as being "an RT address" if there exist queues without Correspond addresses set (#18380) * Allow Parents/Children/Members/MemberOf in CreateTickets action * Allow RT-Originator to be overridden in templates * Ensure that HTML-encoded entities are indexed in FTS * Fix uninitialized value warnings from charts grouped by date * Remove no-op $CanonicalizeOnCreate configuration variable; RT::User->CanonicalizeUserInfo is always called * Make NotifyGroup action respect AlwaysNotifyActor argument * Fix X-RT-Interface header on incoming email on existent tickets * Warn on startup if queues have invalid lifecycles set (#28352) Developer * Add AfterHeaders callback to ShowMessageHeaders * Update all upgrade steps to use .in files (#18856) * Add policy tests to enforce the new upgrade step standards * Remove +x bit from multiple non-executable files * Make Obfuscate callback in configuration options be passed the current user, as was documented * Remove obsolete _CacheConfig parameters * Preferentially use IN rather than multiple OR clauses * Respect RowsPerPage for external custom field values * Localize default statuses from RT_Config.pm, instead of hardcoding * Add callbacks within Dates box after each type of Date * Pass the CustomFieldObj down to CustomFieldValue objects intact, so its ContextObj can be inspected; this is particularly useful for external custom fields. * Allow more than one right per @ACL in initialdata * Don't hardcode share/html in tests, for non-default layouts * Base detection of new themes on presence of main.css file, not base.css file (#30554) * Allow for relative "lib" in @INC when running tests * Allow EditComponentName customfield callback to alter Rows/Cols values Serializer/importer * Memory usage improvements in both serialization and import * Templates, Scrips, and ObjectScrips now serialize correctly when not cloning Documentation * Document how to enable un-indexed full-text-search, and its drawbacks * Note that after restoring from backups, PostgreSQL may need to have statistics updated * New documentation on writing portlets * Add an =pod directive so the first paragraph of UPGRADING is not skipped * Clarify when UPGRADING-x.y steps should be run * Better document known bugs with Sphinx FTS * Add missing semicolon on Shredder suggested indexes
2015-03-01 22:25:17 +01:00
share/rt4/etc/upgrade/sanity-check-stylesheets
share/rt4/etc/upgrade/shrink-cgm-table
share/rt4/etc/upgrade/shrink-transactions-table
Fix PKG_SYSCONFDIR and VARDIR handling, similar to rt3 package. Fix installing of update scripts (find using the non portable "-not") Bump PKGREVISION. OK'ed by ryoon.
2014-06-17 13:10:40 +02:00
share/rt4/etc/upgrade/split-out-cf-categories
share/rt4/etc/upgrade/switch-templates-to
Update to 4.2.10 Changelog: RT 4.2.10 -- 2015-02-26 ----------------------- RT 4.2.10 contains important security fixes, as well as minor bugfixes. This release is primarily a security release; it addresses CVE-014-9472, a denial-of-service via RT's email gateway, as well as CVE-2015-1165 and CVE-2015-1464, which allow for information disclosure and session hijacking via RT's RSS feeds. As part of these security updates, RT's dependency on the Encode module has been changed, to Encode 2.64. If upgrading, be sure to run rt-test-dependencies to verify that your installed version of Encode meets this requirement; if not, you will need to install a newer version from CPAN. This release is also a bugfix release; most notably, it addresses a bug which causes RT to generate blank outgoing text/plain parts. This fix requires installing the HTML::FormatExternal module, and having an external tool (w3m, elinks, etc) installed on the server. It also introduces indexed full-text searching for MySQL without the need to recompile MySQL to use the external Sphinx tool; instead, a MyISAM table is used for indexing. On MySQL 5.6 and above, an additional InnoDB table can also be used. The complete list of changes includes: General user UI * Speed up the default simple search on all FTS-enabled installs by not OR'ing it with a Subject match. This returns equivalent results for almost all tickets, and allows the database to make full use of the FTS index. * Pressing enter in user preference form fields no longer instead resets the auth token (#19431) * Pressing enter in ticket create and modify form fields now creates or updates the ticket, instead being equivalent to "add more attachments", or the "search" on People pages (#19431) * Properly encode headers in forwarded emails that contain non-ASCII text (#29753) * Allow users to customize visibility of chart/table/TicketSQL in saved charts * Allow groups to be added as requestors on tickets * Perform group searches case-insensitively on People page (#27835) * Ticket create transactions for tickets created via the web UI now contain mocked-up From, To, and Date headers; this causes them to render more correctly when forwarded * Update wording of error message for saved searches without a description (#30435) * Flush TSV download every 10 rows, for responsiveness * Retain values in Quick Create on homepage if it fails (#19431) * Limit the custom field value autocomplete to 10 values, like other autocompletes (#30190) * Fix a regression in 4.0.20/4.2.4 which caused some users to have blank homepages (#30106) * Fix styling on "unread messages" box on Ballard and Web2 themes * Fix format of Date headers in RSS feeds (#29712) * Adjust width of transaction date to accommodate all date formats (#30176) * Allow searching for tickets by queue lifecycle Command-line * Fix server name displayed at password prompt when RT is deployed at a non-root path like /rt (#22708) Admin * If the optional HTML::FormatExternal module is installed, use w3m, elinks, links, html2text, or lynx to format HTML to text. This addresses problems with the pure-Perl HTML-to-text converted which resulted in blank outgoing emails. (#30176) * Add support for native (non-Sphinx) indexed full-text search on MySQL. This uses the InnoDB fulltext engine on MySQL 5.6, and an additional MyISAM table on prior versions of MySQL. * Support MySQL database names with dashes in them (#7568) * Properly escape quotes and backslashes in config options in web installer (#29990) * Increase length of template title form input * Clarify wording on updating old Organization values by rt-validator * Resolve a runtime error for SMIME without secret keys (#30436) * Empty email addresses are no longer caught as being "an RT address" if there exist queues without Correspond addresses set (#18380) * Allow Parents/Children/Members/MemberOf in CreateTickets action * Allow RT-Originator to be overridden in templates * Ensure that HTML-encoded entities are indexed in FTS * Fix uninitialized value warnings from charts grouped by date * Remove no-op $CanonicalizeOnCreate configuration variable; RT::User->CanonicalizeUserInfo is always called * Make NotifyGroup action respect AlwaysNotifyActor argument * Fix X-RT-Interface header on incoming email on existent tickets * Warn on startup if queues have invalid lifecycles set (#28352) Developer * Add AfterHeaders callback to ShowMessageHeaders * Update all upgrade steps to use .in files (#18856) * Add policy tests to enforce the new upgrade step standards * Remove +x bit from multiple non-executable files * Make Obfuscate callback in configuration options be passed the current user, as was documented * Remove obsolete _CacheConfig parameters * Preferentially use IN rather than multiple OR clauses * Respect RowsPerPage for external custom field values * Localize default statuses from RT_Config.pm, instead of hardcoding * Add callbacks within Dates box after each type of Date * Pass the CustomFieldObj down to CustomFieldValue objects intact, so its ContextObj can be inspected; this is particularly useful for external custom fields. * Allow more than one right per @ACL in initialdata * Don't hardcode share/html in tests, for non-default layouts * Base detection of new themes on presence of main.css file, not base.css file (#30554) * Allow for relative "lib" in @INC when running tests * Allow EditComponentName customfield callback to alter Rows/Cols values Serializer/importer * Memory usage improvements in both serialization and import * Templates, Scrips, and ObjectScrips now serialize correctly when not cloning Documentation * Document how to enable un-indexed full-text-search, and its drawbacks * Note that after restoring from backups, PostgreSQL may need to have statistics updated * New documentation on writing portlets * Add an =pod directive so the first paragraph of UPGRADING is not skipped * Clarify when UPGRADING-x.y steps should be run * Better document known bugs with Sphinx FTS * Add missing semicolon on Shredder suggested indexes
2015-03-01 22:25:17 +01:00
share/rt4/etc/upgrade/time-worked-history
Fix PKG_SYSCONFDIR and VARDIR handling, similar to rt3 package. Fix installing of update scripts (find using the non portable "-not") Bump PKGREVISION. OK'ed by ryoon.
2014-06-17 13:10:40 +02:00
share/rt4/etc/upgrade/upgrade-articles
share/rt4/etc/upgrade/upgrade-mysql-schema.pl
share/rt4/etc/upgrade/vulnerable-passwords
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT.pm
share/rt4/lib/RT/ACE.pm
share/rt4/lib/RT/ACL.pm
share/rt4/lib/RT/Action.pm
share/rt4/lib/RT/Action/AutoOpen.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/Action/AutoOpenInactive.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/Action/Autoreply.pm
share/rt4/lib/RT/Action/CreateTickets.pm
share/rt4/lib/RT/Action/EscalatePriority.pm
share/rt4/lib/RT/Action/ExtractSubjectTag.pm
share/rt4/lib/RT/Action/LinearEscalate.pm
share/rt4/lib/RT/Action/Notify.pm
share/rt4/lib/RT/Action/NotifyAsComment.pm
share/rt4/lib/RT/Action/NotifyGroup.pm
share/rt4/lib/RT/Action/NotifyGroupAsComment.pm
Update to 4.2.9 Changelog: RT 4.2.9 -- 2014-10-29 General user UI * Fix Subject header during ticket printing (#30362) * Comparisons of long text Custom Fields were erroneously reporting updates (#30378) * Broken logo link for the mobile UI when used with $WebPath * No longer leak base64 data to non-english users who change a Dashboard subscription and futureproof for other Attribute updates (#24665) * Previous column selection is remembered when updating search formats (#16972) * Charts could return quadrupled data for aggregate data (such as Time Worked) depending on your rights configuration. * Charts can now be grouped by Priority * Ticket Creation form now leaves Requestor blank on page reload if you cleared it out. Localizations * "check to delete all values" is now localized Command-line * BeforeDue action now accepts 2D as well as 2d (#30449) * bin/rt no longer shows a default Due date unless one is configured on the Queue. Additionally, Starts and Due are served in your time zone (#20334) Admin * Improvements to the layout of the Group Members page Developer * Fix tests that used send_via_mailgate to properly check returns (#19156) * Improvements to rt-static-docs for generating online documentation * Proper warnings testing for cf_date tests * Remove unused code to render Rules during replies/comments * Undo a regression that meant Custom Fields passed to Ticket->Create needed to be readable by the user creating the ticket. Documentation * Add a mention of SelfService to the documentation of $AllowUserAutocompleteForUnprivileged * Update our backups documentation to cover restoring from the suggested backups. RT 4.2.8 -- 2014-10-02 General user UI * Properly hide ticket list when MoreAboutRequestorTicketList is set to "None" Localizations * Allow text in Squelch box on ModifyPeople page to be translatable. * Updated German, Basque, French, Hungarian, and Russian translations. Admin * Allow $OverrideOutgoingMailFrom to key by queue id, as an alternative to name * Stop calling the deprecated _SQLLimit method when limiting by transaction date * Stop hiding the value of the AllowLoginPasswordAutoComplete setting in System Configuration (#30417) * Resolve CVE-2014-7227, arbitrary execution of code by privileged users via SMIME by way of CVE-2015-6271. Developer * Add a ModifyMaxResults callback for Autocomplete endpoints * Properly pass collection class to ColumnMap in /Elements/TSVExport Documentation * Update POD for AddRoleMember/DeleteRoleMember being in RT::Record::Role::Roles now, not RT::Record. RT 4.2.7 -- 2014-09-11 General user UI * Fix algorithm for determining which links to display in ticket relationship graphs with a MaxDepth * Use "Correspondence added" or "Comment added" rather than the general "Message recorded" * Loading saved charts should load all of their settings (#29015) * Stop fixing the width of "New ticket in" button (#27649) * Record transactions in ticket history when attachments were dropped or truncated due to $MaxAttachmentSize * Still delay transaction loading when "full headers" have been requested * Add an "overdue" class on Due columns, to match DueRelative columns. * Only show "overdue" class if the ticket status is still active * Fix styling of "There are unread messages" box in aileron * Keep date and datetime custom field inputs during failed ticket creation * Silence warnings from emails without Content-Transfer-Encoding headers * Silence warnings on user modify pages for disabled users * Let custom field grouping boxes link on Display pages link to the appropriate anchor on editing pages (#30195) Localizations * Localize "Recursive" column title in group memberships page * Additional missing locstrings for numerous titleboxes * Stop translating titles piecemeal in SelfService (#14736) * Updated Catalan, German, Basque, Italian, Japanese, Dutch, Brazilian Portuguese, and Russian translations Command-line * Reduce values queried using "rt ls" to only those displayed; this speeds request time significantly when a large number of custom fields are applied * Add -s option to "rt comment", to set status when adding a comment or correspondence (#30375) Admin * Add %AdminSearchResultRows configuration for altering the number of rows per page of object types in the administrative interface * Add an additional suggested index on Attachments' Creator for deleting users with Shredder * Fix rt-dump-metadata, by removing PrivateKey from _Accessible (#22465) * Rework internals dealing with characters/bytes, for better internal consistency, and su support DBD::Pg 3.3.0 and above. * Provide rt-mailgate version in User-Agent string (#18420) * Reword errors given for rt-crontool when no valid user is found (#18621) * Show the right error message when rt-crontool fails to load a module (#22991) * Properly detect when rt-server is called without --listen * Detect auto-generated mail in the presence of multiple Precedence: headers * Strip non-word characters from custom field variable names in Simple templates; this allows use of custom fields with spaces (#18446) * Streamline 3.8 -> 4.0 and 4.0 -> 4.2 upgrade steps by reducing the number of ALTER TABLE calls that are run, adding/dropping multiple columns at once (#21309) * Remove LogoImageHeight and LogoImageWidth configuration varables, which had no effect (#26827) Developer * Add a callback to manipulate which link types are displayed on tickets * Allow Object to be a subref in @Attributes in initialdata, to allow for attributes on arbitrary objects * Ignore vim swap files when testing * Allow the SuccessfulLogin callback to alter where RT redirects to * Add a callback to alter arguments to Showhistory * Consistently use ->_GroupingClass when determining record class for grouping lookup. * Allow ->Deprecated to take a loglevel * Switch from MIME::Head->set(), deprecated for the last 16 years, to ->replace() (#18417) Documentation * Correct documentation on where Shredder places sqldump files (#19167) * Consistently use say 1/0 instead of true/false in RT_Config.pm documentation * Document how ordering in lifecycle transitions controls ordering in the status drop-down RT 4.2.6 -- 2014-07-16 General web UI * Fix a regression introduced in 4.2.4, which caused lack of formatting of plain text when responding via the rich text editor. * Allow tables in HTML mail if the optional HTML::Gumbo dependency is installed * Fix a regression in 4.2.5 which prevented core date fields (Due, Starts, etc) from being unset (#30180) * Hide empty transaction custom fields when they have no value; this fixes a regression in 4.2.1 where transaction custom fields began displaying on all transactions. (#29757) * Allow searching on requestor city, state, zip, and country in query builder (#26960) * Don't attempt to parse IP/Date(time) CFs if the value is NULL; this prevents warnings. * Remove border-radius: 0 to allow Firefox to use native text entry widgets (#28233) * Allow Firefox to reflow the data table below the chart on rudder * Whitelist user search from CSRF restrictions * Only include closing paren in MakeClicky link if it included an open paren (#29064) * Canonicalize CF values (including dates, IP addresses, and IP ranges) before comparing to the database value; this prevents spurious "changed from a to a" messages. * Allow downloading 0-length files if they have a filename (#9050) * Quick Create now defaults to the lifecycle's default create status, instead of hardcoding "new" * Show Wikitext CFs in bulk update * Add autocompletion to link boxes on bulk update Internationalization * Add localization strings for Articles admin pages * Add localization strings for user "Create Ticket" user summary portlet * Add new #loc{key} form, to allow for more concise Lifecyles in config * Updated German translation Web administration * Provide a default Category on External custom fields, for performance * Provide a new "Notify Owner or AdminCCs" action * Move search widgets for custom field admin interface to the top of the page, to match other admin pages * Use "LIKE" as the default search operator in the queue admin interface * Enable searching by Lifecycle and SubjectTag in the queue admin interface * Add SubjectTag to the default AdminSearchResultFormat for queues * Move Disabled to the last column of the default Queue admin search result format, to match Scrips * Add Disabled column to AdminSearchResultFormat for Classes, CustomFields, Groups, and Users * Add Disabled ColumnMap entry for Classes, Groups, and Users * Prevent RT from locking up if a too-large image was uploaded for the logo (#29929) * Fix bugs in cascaded CFs of radio buttons and checkboxes when categories contained spaces or periods. * Quiet "No valid Type specified" warnings from queue watcher page for user search results that were left blank (#29993) Server administration * DBD::Pg 3.3.0 conflicts with RT's UTF-8 handling; for this release, it has been blacklisted. If you are using PostgreSQL as your database and have DBD::Pg 3.3.0 installed, you will need to download and install DBD::Pg 3.2.1 from CPAN. * Allow the validator to fix incorrect values for Owner (#28403) * Fix a regression in 4.2.5 which caused errors when calling rt-crontool with a numeric --template argument. * Quiet warnings in the 4.2.2 upgrade step for users upgrading from 4.0.x * Add not_member_of restriction for User shredder plugin * Warnings avoidance for RT::Attachments->Address when run as the System User * Update logo attribute as the current user, to allow auditing of who changed it last * Alter Links table on MySQL to support Unicode URLs (#19338) * Warn on non-ASCII right names (#19339) * Support Sphinx builds compiled with --enable-id64 * For compatibility with RT::Extension::MergeUsers, ensure that Shredder checks that a user (possibly resolved from a merged user) is valid before attempting to shred them * Correctly detect presence of graphviz binary (`dot`), instead of libgraph.so, for perl dependency calculation * When merging instances with identical $Organization values, do not qualify groups and queues Developer * Move AboutThisUser callback back to /Ticket/Elements/ShowGroupMembers where it appears to originate, from where RT 4.2.0 accidentally moved it, /Elements/ShowPrincipal/AboutThisUser * Move all runtime module loading to UNIVERSAL::require * Correct error message from RT::Date->Timezone * Simplify code to assume Postgres 8.4, as RT 4.2 requires * Add more class and id attributes to user admin pages and preferences * Pass right number of arguments to sprintf, for Perl 5.22 compatibility * Move sbin/rt-message-catalog into devel/tools and streamline to unify with Launchpad import format * Adjust more tests for RT_TEST_WEB_HANDLER=inline * Remove dependency checks in t/, as they are covered by required developer dependencies Documentation * Improved documentation for RT::Date * Link POD, URLs, and emails in HTML generated from README * Document "Satisfy any" technique for allowing rt-mailgate to post to RT when $WebRemoteUserAuth and Apache authentication is used * Document explicit steps for adding a new status to a lifecycle
2014-11-30 01:20:44 +01:00
share/rt4/lib/RT/Action/NotifyOwnerOrAdminCc.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/Action/OpenOnStarted.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/Action/RecordComment.pm
share/rt4/lib/RT/Action/RecordCorrespondence.pm
share/rt4/lib/RT/Action/SendEmail.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/Action/SendForward.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/Action/SetPriority.pm
share/rt4/lib/RT/Action/SetStatus.pm
share/rt4/lib/RT/Action/UserDefined.pm
share/rt4/lib/RT/Approval.pm
share/rt4/lib/RT/Approval/Rule.pm
share/rt4/lib/RT/Approval/Rule/Created.pm
share/rt4/lib/RT/Approval/Rule/NewPending.pm
share/rt4/lib/RT/Approval/Rule/Passed.pm
share/rt4/lib/RT/Approval/Rule/Rejected.pm
share/rt4/lib/RT/Article.pm
share/rt4/lib/RT/Articles.pm
share/rt4/lib/RT/Attachment.pm
share/rt4/lib/RT/Attachments.pm
share/rt4/lib/RT/Attribute.pm
share/rt4/lib/RT/Attributes.pm
share/rt4/lib/RT/Base.pm
share/rt4/lib/RT/CachedGroupMember.pm
share/rt4/lib/RT/CachedGroupMembers.pm
share/rt4/lib/RT/Class.pm
share/rt4/lib/RT/Classes.pm
share/rt4/lib/RT/Condition.pm
share/rt4/lib/RT/Condition/AnyTransaction.pm
share/rt4/lib/RT/Condition/BeforeDue.pm
share/rt4/lib/RT/Condition/CloseTicket.pm
share/rt4/lib/RT/Condition/Overdue.pm
share/rt4/lib/RT/Condition/OwnerChange.pm
share/rt4/lib/RT/Condition/PriorityChange.pm
share/rt4/lib/RT/Condition/PriorityExceeds.pm
share/rt4/lib/RT/Condition/QueueChange.pm
share/rt4/lib/RT/Condition/ReopenTicket.pm
share/rt4/lib/RT/Condition/StatusChange.pm
share/rt4/lib/RT/Condition/UserDefined.pm
share/rt4/lib/RT/Config.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/Crypt.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/Crypt/GnuPG.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/Crypt/GnuPG/CRLFHandle.pm
share/rt4/lib/RT/Crypt/Role.pm
share/rt4/lib/RT/Crypt/SMIME.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/CurrentUser.pm
share/rt4/lib/RT/CustomField.pm
share/rt4/lib/RT/CustomFieldValue.pm
share/rt4/lib/RT/CustomFieldValues.pm
share/rt4/lib/RT/CustomFieldValues/External.pm
share/rt4/lib/RT/CustomFieldValues/Groups.pm
share/rt4/lib/RT/CustomFields.pm
share/rt4/lib/RT/Dashboard.pm
share/rt4/lib/RT/Dashboard/Mailer.pm
share/rt4/lib/RT/Dashboards.pm
share/rt4/lib/RT/Date.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/DependencyWalker.pm
share/rt4/lib/RT/DependencyWalker/FindDependencies.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/EmailParser.pm
share/rt4/lib/RT/Generated.pm
share/rt4/lib/RT/Generated.pm.in
share/rt4/lib/RT/Graph/Tickets.pm
share/rt4/lib/RT/Group.pm
share/rt4/lib/RT/GroupMember.pm
share/rt4/lib/RT/GroupMembers.pm
share/rt4/lib/RT/Groups.pm
share/rt4/lib/RT/Handle.pm
share/rt4/lib/RT/I18N.pm
share/rt4/lib/RT/I18N/cs.pm
share/rt4/lib/RT/I18N/de.pm
Update PLIST.
2013-06-11 15:55:16 +02:00
share/rt4/lib/RT/I18N/fr.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/I18N/i_default.pm
share/rt4/lib/RT/I18N/ru.pm
share/rt4/lib/RT/Installer.pm
share/rt4/lib/RT/Interface/CLI.pm
share/rt4/lib/RT/Interface/Email.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/Interface/Email/Auth/Crypt.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/Interface/Email/Auth/MailFrom.pm
share/rt4/lib/RT/Interface/REST.pm
share/rt4/lib/RT/Interface/Web.pm
share/rt4/lib/RT/Interface/Web/Handler.pm
share/rt4/lib/RT/Interface/Web/Menu.pm
Update to 4.2.5 from 4.2.1 Changelog: From http://bestpractical.com/release-notes/rt/4.2.5 This release is primarily a bugfix release; most notably, it explicitly updates a dependency to fix a previously-announced security vulnerability, resolves two serious bugs in the serializer, and fixes the "paste" feature in the Rich Text editor. Updated dependencies * Updated Email::Address::List dependency, to resolve CVE-2014-1474, as was previously announced in http://blog.bestpractical.com/2014/01/security-vulnerability-in-rt-42.html * Bump CGI dependency (under perl 5.20 and above, only) to quash warnings about CGI.pm's deprecation in core (#29053) Serializer/Importer * Serialize binary data as binary, not as UTF-8 codepoints; this fixes a regression introduced in 4.2.3 which corrupted all binary data in serialized data. * Serialize ObjectScrips when cloning, which had been mistakenly omitted; this only partially resolves #29949, as it does not address serialization of ObjectScrips when not cloning. General web UI * Force CKEDITOR_BASEPATH; this fixes errors during pasting into the Rich Text editor (#29780, #29987) * Ticket autocompletion (for links) is more predictable when completing on strings containing numbers (#25755) * Fix "Show Outgoing Email" and Reply/Comment/Forward links in Approvals (#29800) * Correctly decode text/html parts of old (RT 3.6.5 and prior) emails Internationalization * Updated localizations (German, Greek, Slovak, Lithuanian) Web administration * Display clean Stage name in ColumnMaps (#28739) * Add Scrips Select/Create menu, and maintain context on which list of Scrips the Select page should link to (#28787) * Granting rights to new groups no longer requires clicking in textbox twice in Firefox (#29911) Server administration * Log when Encode::HanExtra would be useful in decoding emails, and make use of it if it is available. * Squash warnings in 4.1.17 upgrade step (#29595) * Reorder DROP IF EXISTS on 4.1.1 Postgres upgrade step to drop sequence after dropping the table; avoids bugs on upgrading in a previously-upgraded database * Stop hardcoding the list of available themes, instead auto-detecting new themes as they are added (#14667) * Explicitly point to $AutocompleteOwners setting in warning that RT is switching to the autocompleter due to too many owners. * Remove caching of template object in rt-crontool; this fixes a bug where the same content would be sent on all tickets (#29454) * rt-fulltext-indexer now locks, to prevent more than one instance from running at once (#17423) Developer * Add BeforeMessageBox callback in ModifyAll.html for parity with Create.html and Update.html * BeforeCustomFields callback in ShowCustomFields now takes $Table parameter * Default callback in ShowTransaction can now modify $ShowBody * Add a RT::Date->IsSet method * Fix invalid ContextObject on RT::CustomField->LoadByName when passed Queue => 0; this led to invalid LookupType limits on later calls to ->LoadByName. * Generalize RT::CustomField->LoadByName to work with non-Queue context objects, and to optionally return globally-applied CFs and not Disabled CFs. * Tests now pass again using RT_TEST_WEB_HANDLER=inline * ->AddCustomFieldValues no longer allows adding repeated values (#4553) Documentation * Drop references to MySQL 4.1, as RT 4.2 requires MySQL 5.1 * Updated example plugins used in documentation, and suggest Plugin() over Set(@Plugins, ...) (#29978) * Documentation for ColumnMap From http://bestpractical.com/release-notes/rt/4.2.4 This release is primarily a bugfix release; notable changes include: Database changes * Add the AutoOpenInactive action for upgrades; clean installs of RT 4.2.0 or higher have this action already * Force Lifecycle and Disabled properties of the internal __Approvals queue to the values RT needs to function correctly Notable new features * If indexed full-text searching is enabled, the simple search will search in both Content and Subject. * Align headers of collections to their content, by default. This right-aligns the "#" header of ticket collections, for instance. * Send caching headers for all static content; this fixes a regression from RT 4.0, which correctly set caching headers on static images (#28640) * Re-order JS to optimize parallel resource fetching, and decrease load times * Allow LIKE and NOT LIKE with Status limits (#29654) Regression fixes * Resolve a regression in 4.2.3 wherein TITLE information was lost after parsing on the Advanced page (#29425) * Fix a regression in 4.2.2, which caused "select" custom fields to not pick up their defaults when cloning tickets (#29751) * Fix a regression in 4.2.2 which caused checkbox CFs to add the same value multiple times (#29392) * Fix a regression in 4.2.2 when categories were set on a CF without using the "based on" feature. * Show reminders without due dates if $OnlyOverdue is set; this fixes a regression from RT 4.0 Email * Use "white-space: pre-wrap" when inserting plain-text into HTML templates. This preserves line breaks but allows clients to wrap lines if need be. Localization * Updated localizations from Launchpad; new Persian translation * Better cluing of pluralization and quantified terms for translators * Remove untranslatable locstrings (#29798) * Fix extra/missing numbers in Czech localization (#29741) * Remove no longer translated right names from PO files * Disambiguate "M" for "month" vs "megabyte" General web UI * Better splitting of phrases with numbers in ticket link autocompletion * Autocomplete email addresses in Forward page (#28441) * Allow non-ASCII characters in passwords (#28784) * Add a "Reset" button to revert homepage portlet formatting to the system default * Remove uninitialized value warnings for upgrades from RT 3.8 (#17505) * Allow downloading attachments whose filenames contain a leading dot (#29700) * Prevent uninitialized value warning on search result pages with no query (#29699) * Hide user summary links in mobile UI, as there is no user summary page for mobile (#28788) * Always add the trailing delimiter when autocompleting multiple-entry objects, such as email addresses * Compress PNG images to decrease initial page load times * Avoid "That is already the current value" warning when changing between two queues with differing lifecycles but a same-name mapping * Don't nest <a> tags to User Summaries in queue watcher page * Require that saved searches have names in order to be created (#20210) * Give a proper error when attempting to merge a ticket into itself (#26407) * Searching for "ip version 6" no longer limits to ticket 6; the 6 is instead searched for in the subject. (#22470) * Give SystemError transactions their own CSS style * Fix ticket link autocompletion during ticket creation * Require that one or more addresses be provided to forward (#25308) * Respect the "color" attribute in HTML mail (#28389) * Rework the JS that prevented form resubmission; instead of disabling the submit button (which interacted poorly with the browser's back button), instead use an attribute on the form (#27489) * Squash warnings triggered by query builder when more than 50 different users had OwnTicket * Serve rich text editor JS with the rest of the compressed JS; this ensures that it is better cached Web administration * Allow external custom fields to have a "based on" category. * Hide the queue name, lifecycle, and disabled box on the edit page for the __Approvals queue; these must remain unchanged for Approvals functionality. * Correctly page user results in User Summary searches * Prevent warnings on Scrip edit pages if the user did not have global ShowTemplate rights Configuration options * Add a new option ($AllowLoginPasswordAutoComplete) to allow the browser to remember user passwords on RT's login screen (#29071) * Add new $DefaultSearchResultOrderBy and $DefaultSearchResultOrder options to control the global default ordering of tickets * When the stylesheet is set to an unknown style, default to rudder, not aileron (#29132) Server administration * Use one fewer database connections per rt-server process; this is most notable on FastCGI deployments, which spawn a number of rt-server processes * Default to connecting to sphinx via 127.0.0.1 instead of localhost on MySQL 5.5, due to http://sphinxsearch.com/bugs/view.php?id=1815 * rt-validator can now detect and fix links to Articles with the wrong $Organization set * Check that the version in sbin/rt-server matches the version in lib/RT/Generated.pm during server startup * Follow up to 3 HTTP redirects when POSTing to the mail gateway. This covers the common case of http: redirecting to https:, but the mail gateway referencing http: (#14114) * Return a status code 503 if we cannot connect to the database (#23332) Installation * When configuring, pull the primary group of the current user using perl, instead of `groups`, which may not list the primary group first. * Ensure that rt-test-dependencies re-execs itself using its full path, as module installations may have changed the directory (#29024) * Properly detect an existing database but missing schema in the web installer * On perl 5.19.3 and above, a more recent version of Symbol::Global::Name is required, due to core perl changes Upgrades * Bulletproof 4.0 Articles upgrade steps by dropping tables before attempting to create them * Correct documentation path in upgrade warning * In database upgrades, skip the "BACK UP BEFORE THIS STEP" warning if the --force option was provided, which gives no change to stop at that point. * Remove a warning in the optional time-worked-history.pl upgrade step REST * Allow arbitrary Content-Disposition in REST uploads (#19770) Developer * Add a comment warning about the use of the SetFieldsOnce callback in BuildFormatString; it will be removed in RT 4.4. * Fix behavior of RT::Date->AddDays when passed 0 days * Check POD of all files * Allow RT::Users->WhoBelongToGroups to optionally return unprivileged users * Provide hooks to implement a cache on MakeClicky * Document ExtractTicketId and ParseTicketId, as useful methods for local overrides * Update RT::CustomField->LoadByName, when called with a Queue argument, to return only ticket CFs; in 4.2, it also began finding queue CFs. This reverts to the behavior from 4.0. * The Articles URI implementation is now consistent with Ticket URIs; ->LocalURIPrefix does not contain /article/ * Allow @JSFiles to include files not under /static/js/ if they have a leading / * Add a generic style for reverse-color ticket titlebox tabs * Allow plugins to wrap the PSGI application in its entirety * Bulletproof role resolution for single-user roles * Win32 and IIS are not a supported platform; remove all lingering references to them * Allow ModifyAll.html's Default callback to change @results, like Modify.html * Make Widgets/Form/Select honor the Multiple flag (#12447) * Remove extraneous direct uses of Time::ParseDate (#24498) * Add a callback after Attachments on ticket display * Fix SetDisabled's return message on failure (#29802) * Refactor CSV export to allow its use by non-ticket collections Documentation * Updated parts of RT::StyleGuide * Document the --no-users and --no-groups options to rt-serializer more clearly * Add documentation for rt-validate-aliases * Remove misleading comment about "an rt-mailgate user" from rt-mailgate documentation * Remove ambiguity of direction of $CanonicalizeEmailAddressMatch and $CanonicalizeEmailAddressReplace * Update schema.dot for the ObjectScrips table, new in 4.2 * List SQLite in documentation as a possible database backend, for non-production use. * Update suggested backup strategy on MySQL to no longer require LOCK TABLES privileges (#22893) * Note that changing queue subject tags may require altering $EmailSubjectTagRegex * Suggest /etc/cron.d instead of root's crontab, for discoverability From http://bestpractical.com/release-notes/rt/4.2.3 This release is primarily a bugfix release; notable changes include: Administrator tasks * Avoid starting a FastCGI process manager in the common case of the FastCGI process being started by the webserver, and communicating over STDIN. This restores the behavior from 4.0, where the process name is the full path to rt-server.fcgi, and not the static string "perl-fcgi-pm" or "perl-fcgi". * Automatically clean out Mason cache when updated HTML is installed during upgrades; this should prevent a common class of errors. * Fix paths in rt-importer when importing from a serialized dump which was written to an absolute path. * Additional optional upgrade script for users upgrading from RT 3.8 who previously used RT::Extension::CustomField::Checkbox. * Pass characters, not bytes, to _EncodeLOB during de-serialization; this prevents invalid UTF-8 from a serialized dump from entering the new database. * Catch and warn of additional common misconfigurations of GPG/SMIME integration. * Prevent a possible infinite loop in rt-validator --resolve if Principal records were missing; default to forcing their creation. Localization * Localization updates from Launchpad. General user UI * Date and DateTime customfields now pass "mandatory" validation if unchanged. * "1970-01-01" is now treated as "unset" for purposes of Date and DateTime validation. * Add Date and DateTime fields to bulk update. * Don't conduct a user search if no string was entered. * Signal if a user is disabled at the top of User Summary pages. * Resolve regression in 4.2, which caused warnings during ticket creation when transaction custom fields were applied. * Respect transaction squelching during GPG/SMIME signing and encryption. Lack of public key for a squelched user will no longer trigger errors, for instance. * Resolve regression in 4.2, where the recipient squelching checkboxes did not properly synchronize state between users who appeared multiple times. * Adjust the bottom edge of rolled-up tabs in ticket pages. * Sort data groupings in charts numerically, not ASCIIbetically, if they all appear to be numbers. * Ensure that Sidebar / Body panes in dashboard configuration display in a consistent order on perl 5.18 and above. * For strict DOM compliance, move a "name" attribute on <div> to "data-name". * Prevent "Can't call method "DependsOn" on an undefined value" error in bulk update if tickets were deleted. * Show links to tickets which are not readable by the user as numbers, not as blank titles. * Add a "ticket-active" class, as well as the current status as a class, to ticket links on ticket display page. * Fix a regression in 4.2 which caused an error when a user with only limited rights (Watch or WatchAsAdminCc) removed themselves as a watcher from a ticket or queue. * Allow SeeCustomField on a single queue to show its custom fields during search if the search is limited to that queue. Documentation * Remove obsolete wording mentioning CPAN 1.84, which we guaranteed to already have a more recent version of, by way of perl 5.10.1. * Correct reminders documentation to suggest RT::Action::Notify, not RT::Action::SendEmail. * Documentation on writing extensions for RT. Admin interface * Fix "Queue" and "QueueId" columns in admin Scrips listing to emulate their display in 4.0. * Additional ModifyDropdownLimit in SelectOwnerDropdown to allow sites to increase the previously-hardcoded limit of 50 users in the drop-down before it switched to autocompletion. * Correctly style warnings about Articles needing configuration. * Resolve regression in 4.2 in admin interface, where the current group and rights tab is not preserved across rights submission. * Show static content roots in System Configuration, alongside Mason content roots. * Catch and warn of template compilation errors, such as unbalanced braces. Database * Improve right-checking query plan (at least on PostgreSQL 9.3) by de-duplicating ACL equivalence objects, and using the RT::System's id. * Upgrade steps from RT 4.0 -> 4.2 now DROP IF EXISTS tables and sequences before attempting to create them, except on Oracle. This resolves the common case of testing an upgrade before re-importing a backup atop it for the final upgrade, leaving the new tables still in place. * Fix a regression in 4.2 which caused rt-server to hold extra database handles open. For FastCGI processes, this was one extra per FastCGI process; for standalone servers, only one overall. Callbacks * MassageDisplayHeaders callback in ShowTransactionAttachments is now passed $ShowHeaders. * Callbacks in EditTransactionCustomFields are now passed $InTable. * MassageCustomFields callback in EditCustomField is now correctly passed $CustomFields. * Correct a typo in the documentation for MakeClicky callbacks. Developer * Provide and use a GetCustomFieldInputName() function to programmatically determine form field names from custom field objects. * Resolve a bug when associating unknown users with single-user roles; this primarily only affects Assets. * Allow consumers of /Elements/SimpleSearch to provide the placeholder text. * Default Stage for Scrips to be TransactionCreate; primarily for initialdata, but affects all callers of RT::Scrip->AddToObject. * Adjust etc/upgrade/shrink_transactions_table.pl to avoid new deprecation warnings. * Fix precedence errors of "return ... or ..." found by perl 5.19. * Allow consumers of EditCustomField to specify undef $Rows or $Cols to omit the respective attributes during form element rendering. * Prevent warnings on perl 5.19 and above. * Allow members to be added to groups during group creation in initialdata. * Prevent race conditions in 99-policy.t by skipping t/tmp/ and other volatile directories. * Pass Ticket object to ShowAttachments on Ticket/Forward.html, to allow for greater extensibility by providing more context. From http://bestpractical.com/release-notes/rt/4.2.2 This release is primarily a bugfix release; of particular note is that it contains schema changes for MySQL. Though the changes are limited, it is especially important to take, and verify you can recover from, a database backup prior to upgrading. Also notable is that this release fixes a bug in 4.2.0 and 4.2.1 where failures of the HTML-to-text conversion would silently cause mail to fail to be sent. When using the rich text editor, RT will also now quote the the HTML parts of email, and not simply their text equivalents. Other changes include: Documentation * Wording fixes in Shredder * Clean up examples in Lifecycles documentation * Document additional indexes that increase performance of Shredder * Replace a suggested GnuPG option with one which is not deprecated * Note that errors reported from the GnuPG infrastructure may be caused by GnuPG not being configured, but having been automatically enabled. Database * Ensure that even disabled scrips get the same id-to-name change that other scrips got during the 4.0 -> 4.2 upgrade. * On MySQL, alter the character set of all columns used to store email addresses to UTF-8 * Ensure that invalid byte sequences that may have snuck into the database previously (on earlier versions on MySQL, for instance) are not blindly interpreted as UTF-8 when retrieved from the database. As a result, invalid bytes will be returned from the API as the four characters "\xHH", where HH is the hexadecimal encoding of the byte. * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL, instead of merely all data not claiming to be "text/plain" * Additional warnings prevention on Oracle; tests now pass cleanly * Allow fully-automated database upgrades using --upgrade-from and --upgrade-to options to rt-setup-database * Clean out any remaining traces of RTFM that lingered in custom fields and custom field values that were disabled at the time of the previous upgrade step. * Bullet-proof a 3.8 -> 4.0 upgrade step for Scrips with no Condition Serializer/importer * Install rt-serializer and rt-importer into sbin/ * Ensure that incremental upgrade steps only run on incremental serializations, not all exports * Fix a runtime error in the incremental upgrade path to 4.2 * Ensure that inflated Users and Groups are created with the same id as their Principal * Disable in-memory record caching when serializing and importing to improve performance * Only search non-Disabled custom fields when looking up BasedOn in initialdata files * Set up logging properly; warnings are now displayed during serialization and importing Email * Don't die if HTML -> text conversion throws an error, which would silently prevent outgoing mail from being sent. Instead, fall back to just sending text/html with no text/plain * Replying to an HTML mail with the rich text editor will now quote the HTML part, not the equivalent text version. * Set a transfer encoding on outgoing dashboards; this resolves issues with long lines when using the Sendmail MTA. * Cope with mangled and overly-quoted recipient headers occasionally generated by Outlook. General user UI * Stop localizing custom field names, for consistency * Show a useful error on "show outgoing mail" if the user has no rights to see the page, rather than displaying an empty page. * Adjust UI to not block header on "show outgoing email" page * Hide the Take and Steal menu items if you already own the ticket, closing a regression in 4.2.0 and above. * Autocompletion custom fields now properly autocomplete when placed in custom field groupings * Improve rendering on Internet Explorer 6 * Fix cascaded custom fields on Internet Explorer 8 and below. * Fix third-level cascading custom fields, broken in 4.2.1 * Minor rendering bugs with Charts placed on homepages and dashboards * Whitelist "show outgoing email" and chart results from CSRF protection * RT 4.0.7 introduced a performance regression when building ticket searches that query Links; switch back to a much better-indexed query. * Fix "Clone ticket" functionality with Select-multiple custom fields. * Show the queue ID for the current queue in the ticket edit page, even if the user does not have SeeQueue; this prevents the user from accidentally changing the queue. * Respect custom field groupings on user preferences page Query Builder * Warnings avoidance for searches with more than 1000 results. * Allow IS NULL to search for dates which are unset * Properly quote CF names containing non-ASCII characters in query builder, broken since 4.2.0 * Add "UpdatedBy" TicketSQL limit Admin * Correct a package load order problem which prevented the web installer from working since 4.2.0 * Report the correct setting name in rt-validate-aliases * Fix real-time updating of Theme CSS on Internet Explorer 8 and below * Fix a minor display bug in the CF Admin pages, where the queue number instead of queue name would be displayed in requests shortly after server startup. * Add "Extra Info" as a possible field for "More About Requestor" REST * Allow searching for users, queues, and groups in REST * Prevent a server error when attempting to guess content-type in the REST interface. Development * Allow running tests with an explicit set of plugins enabled. * Custom Action and Condition packages (as supplied by extensions; these are not the text entry boxes in the UI) are now loaded at server startup time, to catch compile-time errors in such classes early as well as reducing RT's memory footprint on mod_perl. Previously, these errors would have logged errors only when their Scrip failed to fire. This restores the behavior found in RT 3.8, which was mistakenly removed in RT 4.0.0. * Additional callbacks, including in charts, and on ticket reply pages * Remove an unused Makefile target
2014-07-06 08:32:32 +02:00
share/rt4/lib/RT/Interface/Web/Middleware/StaticHeaders.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/Interface/Web/QueryBuilder.pm
share/rt4/lib/RT/Interface/Web/QueryBuilder/Tree.pm
share/rt4/lib/RT/Interface/Web/Request.pm
share/rt4/lib/RT/Interface/Web/Session.pm
share/rt4/lib/RT/Lifecycle.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/Lifecycle/Ticket.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/Link.pm
share/rt4/lib/RT/Links.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/Migrate.pm
share/rt4/lib/RT/Migrate/Importer.pm
share/rt4/lib/RT/Migrate/Importer/File.pm
share/rt4/lib/RT/Migrate/Incremental.pm
share/rt4/lib/RT/Migrate/Serializer.pm
share/rt4/lib/RT/Migrate/Serializer/File.pm
share/rt4/lib/RT/Migrate/Serializer/IncrementalRecord.pm
share/rt4/lib/RT/Migrate/Serializer/IncrementalRecords.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/ObjectClass.pm
share/rt4/lib/RT/ObjectClasses.pm
share/rt4/lib/RT/ObjectCustomField.pm
share/rt4/lib/RT/ObjectCustomFieldValue.pm
share/rt4/lib/RT/ObjectCustomFieldValues.pm
share/rt4/lib/RT/ObjectCustomFields.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/ObjectScrip.pm
share/rt4/lib/RT/ObjectScrips.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/ObjectTopic.pm
share/rt4/lib/RT/ObjectTopics.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/PlackRunner.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/Plugin.pm
share/rt4/lib/RT/Pod/HTML.pm
share/rt4/lib/RT/Pod/HTMLBatch.pm
share/rt4/lib/RT/Pod/Search.pm
share/rt4/lib/RT/Principal.pm
share/rt4/lib/RT/Principals.pm
share/rt4/lib/RT/Queue.pm
share/rt4/lib/RT/Queues.pm
share/rt4/lib/RT/Record.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/Record/AddAndSort.pm
share/rt4/lib/RT/Record/Role.pm
share/rt4/lib/RT/Record/Role/Lifecycle.pm
share/rt4/lib/RT/Record/Role/Links.pm
share/rt4/lib/RT/Record/Role/Rights.pm
share/rt4/lib/RT/Record/Role/Roles.pm
share/rt4/lib/RT/Record/Role/Status.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/Reminders.pm
share/rt4/lib/RT/Report/Tickets.pm
share/rt4/lib/RT/Report/Tickets/Entry.pm
share/rt4/lib/RT/Rule.pm
share/rt4/lib/RT/Ruleset.pm
share/rt4/lib/RT/SQL.pm
share/rt4/lib/RT/SavedSearch.pm
share/rt4/lib/RT/SavedSearches.pm
share/rt4/lib/RT/Scrip.pm
share/rt4/lib/RT/ScripAction.pm
share/rt4/lib/RT/ScripActions.pm
share/rt4/lib/RT/ScripCondition.pm
share/rt4/lib/RT/ScripConditions.pm
share/rt4/lib/RT/Scrips.pm
share/rt4/lib/RT/Search.pm
share/rt4/lib/RT/Search/ActiveTicketsInQueue.pm
share/rt4/lib/RT/Search/FromSQL.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/Search/Simple.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/SearchBuilder.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/SearchBuilder/AddAndSort.pm
share/rt4/lib/RT/SearchBuilder/Role.pm
share/rt4/lib/RT/SearchBuilder/Role/Roles.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/SharedSetting.pm
share/rt4/lib/RT/SharedSettings.pm
share/rt4/lib/RT/Shredder.pm
share/rt4/lib/RT/Shredder/Constants.pm
share/rt4/lib/RT/Shredder/Dependencies.pm
share/rt4/lib/RT/Shredder/Dependency.pm
share/rt4/lib/RT/Shredder/Exceptions.pm
share/rt4/lib/RT/Shredder/POD.pm
share/rt4/lib/RT/Shredder/Plugin.pm
share/rt4/lib/RT/Shredder/Plugin/Attachments.pm
share/rt4/lib/RT/Shredder/Plugin/Base.pm
share/rt4/lib/RT/Shredder/Plugin/Base/Dump.pm
share/rt4/lib/RT/Shredder/Plugin/Base/Search.pm
share/rt4/lib/RT/Shredder/Plugin/Objects.pm
share/rt4/lib/RT/Shredder/Plugin/SQLDump.pm
share/rt4/lib/RT/Shredder/Plugin/Summary.pm
share/rt4/lib/RT/Shredder/Plugin/Tickets.pm
share/rt4/lib/RT/Shredder/Plugin/Users.pm
share/rt4/lib/RT/Shredder/Record.pm
share/rt4/lib/RT/Squish.pm
share/rt4/lib/RT/Squish/CSS.pm
share/rt4/lib/RT/Squish/JS.pm
share/rt4/lib/RT/StyleGuide.pod
share/rt4/lib/RT/System.pm
share/rt4/lib/RT/Template.pm
share/rt4/lib/RT/Templates.pm
share/rt4/lib/RT/Test.pm
share/rt4/lib/RT/Test/Apache.pm
share/rt4/lib/RT/Test/Email.pm
share/rt4/lib/RT/Test/GnuPG.pm
Update to 4.2.1 Changelog: 4.2.1: This release is primarily a bugfix release; notable changes include: Oracle: * Resolve numerous issues with the 4.0 -> 4.2 upgrade steps on Oracle * In-database sessions on Oracle are no longer truncated at 8k, leading to spurious logouts Internet Explorer: * Fix submission issues under Internet Explorer Rich text editor: * If returning to a reply/correspond page with the back button, the rich text editor will no longer double-escape previously written content. REST: * Fix an empty 'text/plain' part when tickets are created using the REST interface. Other bugfixes: * Optimize transaction display code to speed up long ticket displays by short-circuiting transaction custom field checking. * Supply a default $PATH for SMIME and GnuPG under FastCGI * Support index upgrade steps on Pg when in a custom schema * Close a memory leak in ColumnMap * Fix "check all" checkboxes for new jQuery version * Secondarily sort user ticket lists by id, as well as priority. * Remove call to deprecated function used by PreviewScripMessages * Many localization fixes (thanks to Emmanuel Lacour) * Show customized rights in their correct tabs * Ensure RFC2822 date format uses two-digit days in output * Display iCal dates in the user's timezone, resolving off-by-one errors for timezones significantly off from GMT. * Correctly parse complex format strings for listing in the bottom of the Query Builder Callbacks: * Move ModifyQueryProperties callback to before its values are used * Additional callbacks on ticket modify pages * Additional callbacks on ticket reply/comment page * Additional callback on search results page * Additional callback before transactions in history list * Allow header callback to modify %ARGS Features * Allow bulk update to delete _all_ CF values for a given CF * Support CF.Foo in columnmaps, in addition to CF.{Foo} and __CF.{Foo}__ * Autocompletion CFs now autocomplete in search builder * Support cascaded selects with any combination of listbox, dropdown, and radio button * Support ShowUnreadMessageNotifications in SelfService 4.2.0: RT 4.2.0 -- 2013-10-03 ---------------------- We're incredibly pleased to announce the availability of RT 4.2.0 - the first release for the next major version of RT. This release adds exciting new functionality, as well as streamlining and generalizing the internals. When upgrading, please be sure to review the upgrading documentation available in docs/UPGRADING-4.2, as there are a number of backward-incompatible changes that come along with the new version number. Upgrading documentation is also available at http://www.bestpractical.com/docs/rt/latest/UPGRADING-4.2.html http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz http://download.bestpractical.com/pub/rt/release/rt-4.2.0.tar.gz.asc a24bd767263cdcee92bf52c6b06a1a573aa0a615 rt-4.2.0.tar.gz 0717fd7d928efaadba2228de855c014e6be735cb rt-4.2.0.tar.gz.asc A partial list of the new features in RT 4.2.0 is included below, and on http://bestpractical.com/rt/whats-new/ Many of the new features will also be described and demoed in a series of blog posts on http://blog.bestpractical.com/ in the coming weeks. If you have questions as you upgrade, please don't hesitate to write to rt-users@lists.bestpractical.com for community support. If you'd rather have professional support from the folks who built RT, drop us a line at contact@bestpractical.com. - Alex Vandiver, for Best Practical * Much improved reporting via search result charting - Multiple group by and statistic calculations in a table - Time statistics such as average, minimum, and maximum durations between Created and Resolved, Created and Started, Started and Resolved, and more. - More robust layout of charts * Increased performance for searches and ticket pages - Faster searches on all databases (especially Pg) - Ticket pages load quicker - Menus load before the rest of the page is loaded - History is loaded asynchronously - Faster serving of static assets * Scrips per queue - Apply scrips globally or ad-hoc to individual queues, a la custom fields - Less duplication of scrips and/or need for empty templates * Custom field groupings - Display CFs in configurable groupings (boxes) on the ticket display/edit pages - Includes arbitrary grouping names as well as standard ticket groupings (Basics, Dates, People, Links, etc.) * User summary pages - Display information about users such as tickets, history, groups, etc. - An extended "More about requestors" page for any user - Easy to get to via links and user search * HTML templates enabled by default for new installs, available for upgrades too * History improvements - Rich text/HTML messages are preferred for display by default - Images are inlined with text in ticket history display instead of presented at bottom - Clickable users, tickets, articles, and other items * Many interface improvements, such as: - Per-user preferences for the dashboards which appear in the Home menu - Floating page menu for quicker access to ticket actions, subpages, etc. - Autocomplete for ticket links, including when merging - Autocomplete available to self service users - Improved CF and links display in search results - Sticky simple search for quick search refinements - Attachments on reply can no longer be mixed up when replying to multiple tickets at once - ReassignTicket right to assign tickets without stealing first; useful for managers * S/MIME support integrated with GnuPG support - Decrypt and verify incoming GPG and SMIME messages - Send all outgoing messages as either GPG or SMIME * Migration tools - Migrate from one database type to another (MySQL, Pg, Oracle) - Merge multiple RT instances together * Thousands of bug fixes; nearly 2000 commits totalling more than 250,000 lines of code changed. 4.0.18: This release is primarily a bugfix release; most notably, it addresses compatibility issues with recent versions of the Encode perl module. Notable changes include: Email * Cope with Encode version 2.33 and later, which altered their internal functionality and caused RT to double-encode Subject lines in outgoing email. * Fix HTML rendering errors in dashboard emails. * Fix overzealous quoting around decoded MIME words. Administration * In the rights UI, entering the name of a user or group which already has rights will now correctly select them for rights granting, as if their name had been selected. * Display types in the "applies to" dropdown for custom fields in consistent order * Paginate the Queues list in the administrative interface into 50 results per page. * Support for cascading selections with a multiple-select parent. * Clarify that $ParseNewMessageForTicketCcs only applies to new, and not existing, tickets. * Clarify how an undefined $RTAddressRegexp is treated, and that it does not come at any notable performance penalty. Logging * Fix verbosity of syslog messages; now only the 'debug' level includes originating filename and line. * Include process ID in log messages, for ease of isolation in a multi-process environment. * Log the From: address of incoming mail which triggered an error, for ease of debugging. Other Bugfixes * Avoid linking trailing punctuation, or html tags, in URL anchors in MakeClicky * Fix the Quick Search (QueueSummary) portlet when non-lowercase statuses are used. * Show Date and DateTime custom fields in the user's format and time zone in search results. * Allow rt-email-group-admin to be passed an email address that RT is not already aware of. * Show submitted content from the user on errors in REST submission, for ease of re-editing and re-submission.
2014-01-01 04:31:50 +01:00
share/rt4/lib/RT/Test/SMIME.pm
share/rt4/lib/RT/Test/Shredder.pm
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/lib/RT/Test/Web.pm
share/rt4/lib/RT/Ticket.pm
share/rt4/lib/RT/Tickets.pm
share/rt4/lib/RT/Topic.pm
share/rt4/lib/RT/Topics.pm
share/rt4/lib/RT/Transaction.pm
share/rt4/lib/RT/Transactions.pm
share/rt4/lib/RT/URI.pm
share/rt4/lib/RT/URI/a.pm
share/rt4/lib/RT/URI/base.pm
share/rt4/lib/RT/URI/fsck_com_article.pm
share/rt4/lib/RT/URI/fsck_com_rt.pm
share/rt4/lib/RT/URI/t.pm
share/rt4/lib/RT/User.pm
share/rt4/lib/RT/Users.pm
share/rt4/lib/RT/Util.pm
share/rt4/sbin/rt-attributes-viewer
share/rt4/sbin/rt-clean-sessions
share/rt4/sbin/rt-dump-metadata
share/rt4/sbin/rt-email-dashboards
share/rt4/sbin/rt-email-digest
share/rt4/sbin/rt-email-group-admin
share/rt4/sbin/rt-fulltext-indexer
Update to 4.2.5 from 4.2.1 Changelog: From http://bestpractical.com/release-notes/rt/4.2.5 This release is primarily a bugfix release; most notably, it explicitly updates a dependency to fix a previously-announced security vulnerability, resolves two serious bugs in the serializer, and fixes the "paste" feature in the Rich Text editor. Updated dependencies * Updated Email::Address::List dependency, to resolve CVE-2014-1474, as was previously announced in http://blog.bestpractical.com/2014/01/security-vulnerability-in-rt-42.html * Bump CGI dependency (under perl 5.20 and above, only) to quash warnings about CGI.pm's deprecation in core (#29053) Serializer/Importer * Serialize binary data as binary, not as UTF-8 codepoints; this fixes a regression introduced in 4.2.3 which corrupted all binary data in serialized data. * Serialize ObjectScrips when cloning, which had been mistakenly omitted; this only partially resolves #29949, as it does not address serialization of ObjectScrips when not cloning. General web UI * Force CKEDITOR_BASEPATH; this fixes errors during pasting into the Rich Text editor (#29780, #29987) * Ticket autocompletion (for links) is more predictable when completing on strings containing numbers (#25755) * Fix "Show Outgoing Email" and Reply/Comment/Forward links in Approvals (#29800) * Correctly decode text/html parts of old (RT 3.6.5 and prior) emails Internationalization * Updated localizations (German, Greek, Slovak, Lithuanian) Web administration * Display clean Stage name in ColumnMaps (#28739) * Add Scrips Select/Create menu, and maintain context on which list of Scrips the Select page should link to (#28787) * Granting rights to new groups no longer requires clicking in textbox twice in Firefox (#29911) Server administration * Log when Encode::HanExtra would be useful in decoding emails, and make use of it if it is available. * Squash warnings in 4.1.17 upgrade step (#29595) * Reorder DROP IF EXISTS on 4.1.1 Postgres upgrade step to drop sequence after dropping the table; avoids bugs on upgrading in a previously-upgraded database * Stop hardcoding the list of available themes, instead auto-detecting new themes as they are added (#14667) * Explicitly point to $AutocompleteOwners setting in warning that RT is switching to the autocompleter due to too many owners. * Remove caching of template object in rt-crontool; this fixes a bug where the same content would be sent on all tickets (#29454) * rt-fulltext-indexer now locks, to prevent more than one instance from running at once (#17423) Developer * Add BeforeMessageBox callback in ModifyAll.html for parity with Create.html and Update.html * BeforeCustomFields callback in ShowCustomFields now takes $Table parameter * Default callback in ShowTransaction can now modify $ShowBody * Add a RT::Date->IsSet method * Fix invalid ContextObject on RT::CustomField->LoadByName when passed Queue => 0; this led to invalid LookupType limits on later calls to ->LoadByName. * Generalize RT::CustomField->LoadByName to work with non-Queue context objects, and to optionally return globally-applied CFs and not Disabled CFs. * Tests now pass again using RT_TEST_WEB_HANDLER=inline * ->AddCustomFieldValues no longer allows adding repeated values (#4553) Documentation * Drop references to MySQL 4.1, as RT 4.2 requires MySQL 5.1 * Updated example plugins used in documentation, and suggest Plugin() over Set(@Plugins, ...) (#29978) * Documentation for ColumnMap From http://bestpractical.com/release-notes/rt/4.2.4 This release is primarily a bugfix release; notable changes include: Database changes * Add the AutoOpenInactive action for upgrades; clean installs of RT 4.2.0 or higher have this action already * Force Lifecycle and Disabled properties of the internal __Approvals queue to the values RT needs to function correctly Notable new features * If indexed full-text searching is enabled, the simple search will search in both Content and Subject. * Align headers of collections to their content, by default. This right-aligns the "#" header of ticket collections, for instance. * Send caching headers for all static content; this fixes a regression from RT 4.0, which correctly set caching headers on static images (#28640) * Re-order JS to optimize parallel resource fetching, and decrease load times * Allow LIKE and NOT LIKE with Status limits (#29654) Regression fixes * Resolve a regression in 4.2.3 wherein TITLE information was lost after parsing on the Advanced page (#29425) * Fix a regression in 4.2.2, which caused "select" custom fields to not pick up their defaults when cloning tickets (#29751) * Fix a regression in 4.2.2 which caused checkbox CFs to add the same value multiple times (#29392) * Fix a regression in 4.2.2 when categories were set on a CF without using the "based on" feature. * Show reminders without due dates if $OnlyOverdue is set; this fixes a regression from RT 4.0 Email * Use "white-space: pre-wrap" when inserting plain-text into HTML templates. This preserves line breaks but allows clients to wrap lines if need be. Localization * Updated localizations from Launchpad; new Persian translation * Better cluing of pluralization and quantified terms for translators * Remove untranslatable locstrings (#29798) * Fix extra/missing numbers in Czech localization (#29741) * Remove no longer translated right names from PO files * Disambiguate "M" for "month" vs "megabyte" General web UI * Better splitting of phrases with numbers in ticket link autocompletion * Autocomplete email addresses in Forward page (#28441) * Allow non-ASCII characters in passwords (#28784) * Add a "Reset" button to revert homepage portlet formatting to the system default * Remove uninitialized value warnings for upgrades from RT 3.8 (#17505) * Allow downloading attachments whose filenames contain a leading dot (#29700) * Prevent uninitialized value warning on search result pages with no query (#29699) * Hide user summary links in mobile UI, as there is no user summary page for mobile (#28788) * Always add the trailing delimiter when autocompleting multiple-entry objects, such as email addresses * Compress PNG images to decrease initial page load times * Avoid "That is already the current value" warning when changing between two queues with differing lifecycles but a same-name mapping * Don't nest <a> tags to User Summaries in queue watcher page * Require that saved searches have names in order to be created (#20210) * Give a proper error when attempting to merge a ticket into itself (#26407) * Searching for "ip version 6" no longer limits to ticket 6; the 6 is instead searched for in the subject. (#22470) * Give SystemError transactions their own CSS style * Fix ticket link autocompletion during ticket creation * Require that one or more addresses be provided to forward (#25308) * Respect the "color" attribute in HTML mail (#28389) * Rework the JS that prevented form resubmission; instead of disabling the submit button (which interacted poorly with the browser's back button), instead use an attribute on the form (#27489) * Squash warnings triggered by query builder when more than 50 different users had OwnTicket * Serve rich text editor JS with the rest of the compressed JS; this ensures that it is better cached Web administration * Allow external custom fields to have a "based on" category. * Hide the queue name, lifecycle, and disabled box on the edit page for the __Approvals queue; these must remain unchanged for Approvals functionality. * Correctly page user results in User Summary searches * Prevent warnings on Scrip edit pages if the user did not have global ShowTemplate rights Configuration options * Add a new option ($AllowLoginPasswordAutoComplete) to allow the browser to remember user passwords on RT's login screen (#29071) * Add new $DefaultSearchResultOrderBy and $DefaultSearchResultOrder options to control the global default ordering of tickets * When the stylesheet is set to an unknown style, default to rudder, not aileron (#29132) Server administration * Use one fewer database connections per rt-server process; this is most notable on FastCGI deployments, which spawn a number of rt-server processes * Default to connecting to sphinx via 127.0.0.1 instead of localhost on MySQL 5.5, due to http://sphinxsearch.com/bugs/view.php?id=1815 * rt-validator can now detect and fix links to Articles with the wrong $Organization set * Check that the version in sbin/rt-server matches the version in lib/RT/Generated.pm during server startup * Follow up to 3 HTTP redirects when POSTing to the mail gateway. This covers the common case of http: redirecting to https:, but the mail gateway referencing http: (#14114) * Return a status code 503 if we cannot connect to the database (#23332) Installation * When configuring, pull the primary group of the current user using perl, instead of `groups`, which may not list the primary group first. * Ensure that rt-test-dependencies re-execs itself using its full path, as module installations may have changed the directory (#29024) * Properly detect an existing database but missing schema in the web installer * On perl 5.19.3 and above, a more recent version of Symbol::Global::Name is required, due to core perl changes Upgrades * Bulletproof 4.0 Articles upgrade steps by dropping tables before attempting to create them * Correct documentation path in upgrade warning * In database upgrades, skip the "BACK UP BEFORE THIS STEP" warning if the --force option was provided, which gives no change to stop at that point. * Remove a warning in the optional time-worked-history.pl upgrade step REST * Allow arbitrary Content-Disposition in REST uploads (#19770) Developer * Add a comment warning about the use of the SetFieldsOnce callback in BuildFormatString; it will be removed in RT 4.4. * Fix behavior of RT::Date->AddDays when passed 0 days * Check POD of all files * Allow RT::Users->WhoBelongToGroups to optionally return unprivileged users * Provide hooks to implement a cache on MakeClicky * Document ExtractTicketId and ParseTicketId, as useful methods for local overrides * Update RT::CustomField->LoadByName, when called with a Queue argument, to return only ticket CFs; in 4.2, it also began finding queue CFs. This reverts to the behavior from 4.0. * The Articles URI implementation is now consistent with Ticket URIs; ->LocalURIPrefix does not contain /article/ * Allow @JSFiles to include files not under /static/js/ if they have a leading / * Add a generic style for reverse-color ticket titlebox tabs * Allow plugins to wrap the PSGI application in its entirety * Bulletproof role resolution for single-user roles * Win32 and IIS are not a supported platform; remove all lingering references to them * Allow ModifyAll.html's Default callback to change @results, like Modify.html * Make Widgets/Form/Select honor the Multiple flag (#12447) * Remove extraneous direct uses of Time::ParseDate (#24498) * Add a callback after Attachments on ticket display * Fix SetDisabled's return message on failure (#29802) * Refactor CSV export to allow its use by non-ticket collections Documentation * Updated parts of RT::StyleGuide * Document the --no-users and --no-groups options to rt-serializer more clearly * Add documentation for rt-validate-aliases * Remove misleading comment about "an rt-mailgate user" from rt-mailgate documentation * Remove ambiguity of direction of $CanonicalizeEmailAddressMatch and $CanonicalizeEmailAddressReplace * Update schema.dot for the ObjectScrips table, new in 4.2 * List SQLite in documentation as a possible database backend, for non-production use. * Update suggested backup strategy on MySQL to no longer require LOCK TABLES privileges (#22893) * Note that changing queue subject tags may require altering $EmailSubjectTagRegex * Suggest /etc/cron.d instead of root's crontab, for discoverability From http://bestpractical.com/release-notes/rt/4.2.3 This release is primarily a bugfix release; notable changes include: Administrator tasks * Avoid starting a FastCGI process manager in the common case of the FastCGI process being started by the webserver, and communicating over STDIN. This restores the behavior from 4.0, where the process name is the full path to rt-server.fcgi, and not the static string "perl-fcgi-pm" or "perl-fcgi". * Automatically clean out Mason cache when updated HTML is installed during upgrades; this should prevent a common class of errors. * Fix paths in rt-importer when importing from a serialized dump which was written to an absolute path. * Additional optional upgrade script for users upgrading from RT 3.8 who previously used RT::Extension::CustomField::Checkbox. * Pass characters, not bytes, to _EncodeLOB during de-serialization; this prevents invalid UTF-8 from a serialized dump from entering the new database. * Catch and warn of additional common misconfigurations of GPG/SMIME integration. * Prevent a possible infinite loop in rt-validator --resolve if Principal records were missing; default to forcing their creation. Localization * Localization updates from Launchpad. General user UI * Date and DateTime customfields now pass "mandatory" validation if unchanged. * "1970-01-01" is now treated as "unset" for purposes of Date and DateTime validation. * Add Date and DateTime fields to bulk update. * Don't conduct a user search if no string was entered. * Signal if a user is disabled at the top of User Summary pages. * Resolve regression in 4.2, which caused warnings during ticket creation when transaction custom fields were applied. * Respect transaction squelching during GPG/SMIME signing and encryption. Lack of public key for a squelched user will no longer trigger errors, for instance. * Resolve regression in 4.2, where the recipient squelching checkboxes did not properly synchronize state between users who appeared multiple times. * Adjust the bottom edge of rolled-up tabs in ticket pages. * Sort data groupings in charts numerically, not ASCIIbetically, if they all appear to be numbers. * Ensure that Sidebar / Body panes in dashboard configuration display in a consistent order on perl 5.18 and above. * For strict DOM compliance, move a "name" attribute on <div> to "data-name". * Prevent "Can't call method "DependsOn" on an undefined value" error in bulk update if tickets were deleted. * Show links to tickets which are not readable by the user as numbers, not as blank titles. * Add a "ticket-active" class, as well as the current status as a class, to ticket links on ticket display page. * Fix a regression in 4.2 which caused an error when a user with only limited rights (Watch or WatchAsAdminCc) removed themselves as a watcher from a ticket or queue. * Allow SeeCustomField on a single queue to show its custom fields during search if the search is limited to that queue. Documentation * Remove obsolete wording mentioning CPAN 1.84, which we guaranteed to already have a more recent version of, by way of perl 5.10.1. * Correct reminders documentation to suggest RT::Action::Notify, not RT::Action::SendEmail. * Documentation on writing extensions for RT. Admin interface * Fix "Queue" and "QueueId" columns in admin Scrips listing to emulate their display in 4.0. * Additional ModifyDropdownLimit in SelectOwnerDropdown to allow sites to increase the previously-hardcoded limit of 50 users in the drop-down before it switched to autocompletion. * Correctly style warnings about Articles needing configuration. * Resolve regression in 4.2 in admin interface, where the current group and rights tab is not preserved across rights submission. * Show static content roots in System Configuration, alongside Mason content roots. * Catch and warn of template compilation errors, such as unbalanced braces. Database * Improve right-checking query plan (at least on PostgreSQL 9.3) by de-duplicating ACL equivalence objects, and using the RT::System's id. * Upgrade steps from RT 4.0 -> 4.2 now DROP IF EXISTS tables and sequences before attempting to create them, except on Oracle. This resolves the common case of testing an upgrade before re-importing a backup atop it for the final upgrade, leaving the new tables still in place. * Fix a regression in 4.2 which caused rt-server to hold extra database handles open. For FastCGI processes, this was one extra per FastCGI process; for standalone servers, only one overall. Callbacks * MassageDisplayHeaders callback in ShowTransactionAttachments is now passed $ShowHeaders. * Callbacks in EditTransactionCustomFields are now passed $InTable. * MassageCustomFields callback in EditCustomField is now correctly passed $CustomFields. * Correct a typo in the documentation for MakeClicky callbacks. Developer * Provide and use a GetCustomFieldInputName() function to programmatically determine form field names from custom field objects. * Resolve a bug when associating unknown users with single-user roles; this primarily only affects Assets. * Allow consumers of /Elements/SimpleSearch to provide the placeholder text. * Default Stage for Scrips to be TransactionCreate; primarily for initialdata, but affects all callers of RT::Scrip->AddToObject. * Adjust etc/upgrade/shrink_transactions_table.pl to avoid new deprecation warnings. * Fix precedence errors of "return ... or ..." found by perl 5.19. * Allow consumers of EditCustomField to specify undef $Rows or $Cols to omit the respective attributes during form element rendering. * Prevent warnings on perl 5.19 and above. * Allow members to be added to groups during group creation in initialdata. * Prevent race conditions in 99-policy.t by skipping t/tmp/ and other volatile directories. * Pass Ticket object to ShowAttachments on Ticket/Forward.html, to allow for greater extensibility by providing more context. From http://bestpractical.com/release-notes/rt/4.2.2 This release is primarily a bugfix release; of particular note is that it contains schema changes for MySQL. Though the changes are limited, it is especially important to take, and verify you can recover from, a database backup prior to upgrading. Also notable is that this release fixes a bug in 4.2.0 and 4.2.1 where failures of the HTML-to-text conversion would silently cause mail to fail to be sent. When using the rich text editor, RT will also now quote the the HTML parts of email, and not simply their text equivalents. Other changes include: Documentation * Wording fixes in Shredder * Clean up examples in Lifecycles documentation * Document additional indexes that increase performance of Shredder * Replace a suggested GnuPG option with one which is not deprecated * Note that errors reported from the GnuPG infrastructure may be caused by GnuPG not being configured, but having been automatically enabled. Database * Ensure that even disabled scrips get the same id-to-name change that other scrips got during the 4.0 -> 4.2 upgrade. * On MySQL, alter the character set of all columns used to store email addresses to UTF-8 * Ensure that invalid byte sequences that may have snuck into the database previously (on earlier versions on MySQL, for instance) are not blindly interpreted as UTF-8 when retrieved from the database. As a result, invalid bytes will be returned from the API as the four characters "\xHH", where HH is the hexadecimal encoding of the byte. * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL, instead of merely all data not claiming to be "text/plain" * Additional warnings prevention on Oracle; tests now pass cleanly * Allow fully-automated database upgrades using --upgrade-from and --upgrade-to options to rt-setup-database * Clean out any remaining traces of RTFM that lingered in custom fields and custom field values that were disabled at the time of the previous upgrade step. * Bullet-proof a 3.8 -> 4.0 upgrade step for Scrips with no Condition Serializer/importer * Install rt-serializer and rt-importer into sbin/ * Ensure that incremental upgrade steps only run on incremental serializations, not all exports * Fix a runtime error in the incremental upgrade path to 4.2 * Ensure that inflated Users and Groups are created with the same id as their Principal * Disable in-memory record caching when serializing and importing to improve performance * Only search non-Disabled custom fields when looking up BasedOn in initialdata files * Set up logging properly; warnings are now displayed during serialization and importing Email * Don't die if HTML -> text conversion throws an error, which would silently prevent outgoing mail from being sent. Instead, fall back to just sending text/html with no text/plain * Replying to an HTML mail with the rich text editor will now quote the HTML part, not the equivalent text version. * Set a transfer encoding on outgoing dashboards; this resolves issues with long lines when using the Sendmail MTA. * Cope with mangled and overly-quoted recipient headers occasionally generated by Outlook. General user UI * Stop localizing custom field names, for consistency * Show a useful error on "show outgoing mail" if the user has no rights to see the page, rather than displaying an empty page. * Adjust UI to not block header on "show outgoing email" page * Hide the Take and Steal menu items if you already own the ticket, closing a regression in 4.2.0 and above. * Autocompletion custom fields now properly autocomplete when placed in custom field groupings * Improve rendering on Internet Explorer 6 * Fix cascaded custom fields on Internet Explorer 8 and below. * Fix third-level cascading custom fields, broken in 4.2.1 * Minor rendering bugs with Charts placed on homepages and dashboards * Whitelist "show outgoing email" and chart results from CSRF protection * RT 4.0.7 introduced a performance regression when building ticket searches that query Links; switch back to a much better-indexed query. * Fix "Clone ticket" functionality with Select-multiple custom fields. * Show the queue ID for the current queue in the ticket edit page, even if the user does not have SeeQueue; this prevents the user from accidentally changing the queue. * Respect custom field groupings on user preferences page Query Builder * Warnings avoidance for searches with more than 1000 results. * Allow IS NULL to search for dates which are unset * Properly quote CF names containing non-ASCII characters in query builder, broken since 4.2.0 * Add "UpdatedBy" TicketSQL limit Admin * Correct a package load order problem which prevented the web installer from working since 4.2.0 * Report the correct setting name in rt-validate-aliases * Fix real-time updating of Theme CSS on Internet Explorer 8 and below * Fix a minor display bug in the CF Admin pages, where the queue number instead of queue name would be displayed in requests shortly after server startup. * Add "Extra Info" as a possible field for "More About Requestor" REST * Allow searching for users, queues, and groups in REST * Prevent a server error when attempting to guess content-type in the REST interface. Development * Allow running tests with an explicit set of plugins enabled. * Custom Action and Condition packages (as supplied by extensions; these are not the text entry boxes in the UI) are now loaded at server startup time, to catch compile-time errors in such classes early as well as reducing RT's memory footprint on mod_perl. Previously, these errors would have logged errors only when their Scrip failed to fire. This restores the behavior found in RT 3.8, which was mistakenly removed in RT 4.0.0. * Additional callbacks, including in charts, and on ticket reply pages * Remove an unused Makefile target
2014-07-06 08:32:32 +02:00
share/rt4/sbin/rt-importer
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/sbin/rt-preferences-viewer
Update to 4.2.5 from 4.2.1 Changelog: From http://bestpractical.com/release-notes/rt/4.2.5 This release is primarily a bugfix release; most notably, it explicitly updates a dependency to fix a previously-announced security vulnerability, resolves two serious bugs in the serializer, and fixes the "paste" feature in the Rich Text editor. Updated dependencies * Updated Email::Address::List dependency, to resolve CVE-2014-1474, as was previously announced in http://blog.bestpractical.com/2014/01/security-vulnerability-in-rt-42.html * Bump CGI dependency (under perl 5.20 and above, only) to quash warnings about CGI.pm's deprecation in core (#29053) Serializer/Importer * Serialize binary data as binary, not as UTF-8 codepoints; this fixes a regression introduced in 4.2.3 which corrupted all binary data in serialized data. * Serialize ObjectScrips when cloning, which had been mistakenly omitted; this only partially resolves #29949, as it does not address serialization of ObjectScrips when not cloning. General web UI * Force CKEDITOR_BASEPATH; this fixes errors during pasting into the Rich Text editor (#29780, #29987) * Ticket autocompletion (for links) is more predictable when completing on strings containing numbers (#25755) * Fix "Show Outgoing Email" and Reply/Comment/Forward links in Approvals (#29800) * Correctly decode text/html parts of old (RT 3.6.5 and prior) emails Internationalization * Updated localizations (German, Greek, Slovak, Lithuanian) Web administration * Display clean Stage name in ColumnMaps (#28739) * Add Scrips Select/Create menu, and maintain context on which list of Scrips the Select page should link to (#28787) * Granting rights to new groups no longer requires clicking in textbox twice in Firefox (#29911) Server administration * Log when Encode::HanExtra would be useful in decoding emails, and make use of it if it is available. * Squash warnings in 4.1.17 upgrade step (#29595) * Reorder DROP IF EXISTS on 4.1.1 Postgres upgrade step to drop sequence after dropping the table; avoids bugs on upgrading in a previously-upgraded database * Stop hardcoding the list of available themes, instead auto-detecting new themes as they are added (#14667) * Explicitly point to $AutocompleteOwners setting in warning that RT is switching to the autocompleter due to too many owners. * Remove caching of template object in rt-crontool; this fixes a bug where the same content would be sent on all tickets (#29454) * rt-fulltext-indexer now locks, to prevent more than one instance from running at once (#17423) Developer * Add BeforeMessageBox callback in ModifyAll.html for parity with Create.html and Update.html * BeforeCustomFields callback in ShowCustomFields now takes $Table parameter * Default callback in ShowTransaction can now modify $ShowBody * Add a RT::Date->IsSet method * Fix invalid ContextObject on RT::CustomField->LoadByName when passed Queue => 0; this led to invalid LookupType limits on later calls to ->LoadByName. * Generalize RT::CustomField->LoadByName to work with non-Queue context objects, and to optionally return globally-applied CFs and not Disabled CFs. * Tests now pass again using RT_TEST_WEB_HANDLER=inline * ->AddCustomFieldValues no longer allows adding repeated values (#4553) Documentation * Drop references to MySQL 4.1, as RT 4.2 requires MySQL 5.1 * Updated example plugins used in documentation, and suggest Plugin() over Set(@Plugins, ...) (#29978) * Documentation for ColumnMap From http://bestpractical.com/release-notes/rt/4.2.4 This release is primarily a bugfix release; notable changes include: Database changes * Add the AutoOpenInactive action for upgrades; clean installs of RT 4.2.0 or higher have this action already * Force Lifecycle and Disabled properties of the internal __Approvals queue to the values RT needs to function correctly Notable new features * If indexed full-text searching is enabled, the simple search will search in both Content and Subject. * Align headers of collections to their content, by default. This right-aligns the "#" header of ticket collections, for instance. * Send caching headers for all static content; this fixes a regression from RT 4.0, which correctly set caching headers on static images (#28640) * Re-order JS to optimize parallel resource fetching, and decrease load times * Allow LIKE and NOT LIKE with Status limits (#29654) Regression fixes * Resolve a regression in 4.2.3 wherein TITLE information was lost after parsing on the Advanced page (#29425) * Fix a regression in 4.2.2, which caused "select" custom fields to not pick up their defaults when cloning tickets (#29751) * Fix a regression in 4.2.2 which caused checkbox CFs to add the same value multiple times (#29392) * Fix a regression in 4.2.2 when categories were set on a CF without using the "based on" feature. * Show reminders without due dates if $OnlyOverdue is set; this fixes a regression from RT 4.0 Email * Use "white-space: pre-wrap" when inserting plain-text into HTML templates. This preserves line breaks but allows clients to wrap lines if need be. Localization * Updated localizations from Launchpad; new Persian translation * Better cluing of pluralization and quantified terms for translators * Remove untranslatable locstrings (#29798) * Fix extra/missing numbers in Czech localization (#29741) * Remove no longer translated right names from PO files * Disambiguate "M" for "month" vs "megabyte" General web UI * Better splitting of phrases with numbers in ticket link autocompletion * Autocomplete email addresses in Forward page (#28441) * Allow non-ASCII characters in passwords (#28784) * Add a "Reset" button to revert homepage portlet formatting to the system default * Remove uninitialized value warnings for upgrades from RT 3.8 (#17505) * Allow downloading attachments whose filenames contain a leading dot (#29700) * Prevent uninitialized value warning on search result pages with no query (#29699) * Hide user summary links in mobile UI, as there is no user summary page for mobile (#28788) * Always add the trailing delimiter when autocompleting multiple-entry objects, such as email addresses * Compress PNG images to decrease initial page load times * Avoid "That is already the current value" warning when changing between two queues with differing lifecycles but a same-name mapping * Don't nest <a> tags to User Summaries in queue watcher page * Require that saved searches have names in order to be created (#20210) * Give a proper error when attempting to merge a ticket into itself (#26407) * Searching for "ip version 6" no longer limits to ticket 6; the 6 is instead searched for in the subject. (#22470) * Give SystemError transactions their own CSS style * Fix ticket link autocompletion during ticket creation * Require that one or more addresses be provided to forward (#25308) * Respect the "color" attribute in HTML mail (#28389) * Rework the JS that prevented form resubmission; instead of disabling the submit button (which interacted poorly with the browser's back button), instead use an attribute on the form (#27489) * Squash warnings triggered by query builder when more than 50 different users had OwnTicket * Serve rich text editor JS with the rest of the compressed JS; this ensures that it is better cached Web administration * Allow external custom fields to have a "based on" category. * Hide the queue name, lifecycle, and disabled box on the edit page for the __Approvals queue; these must remain unchanged for Approvals functionality. * Correctly page user results in User Summary searches * Prevent warnings on Scrip edit pages if the user did not have global ShowTemplate rights Configuration options * Add a new option ($AllowLoginPasswordAutoComplete) to allow the browser to remember user passwords on RT's login screen (#29071) * Add new $DefaultSearchResultOrderBy and $DefaultSearchResultOrder options to control the global default ordering of tickets * When the stylesheet is set to an unknown style, default to rudder, not aileron (#29132) Server administration * Use one fewer database connections per rt-server process; this is most notable on FastCGI deployments, which spawn a number of rt-server processes * Default to connecting to sphinx via 127.0.0.1 instead of localhost on MySQL 5.5, due to http://sphinxsearch.com/bugs/view.php?id=1815 * rt-validator can now detect and fix links to Articles with the wrong $Organization set * Check that the version in sbin/rt-server matches the version in lib/RT/Generated.pm during server startup * Follow up to 3 HTTP redirects when POSTing to the mail gateway. This covers the common case of http: redirecting to https:, but the mail gateway referencing http: (#14114) * Return a status code 503 if we cannot connect to the database (#23332) Installation * When configuring, pull the primary group of the current user using perl, instead of `groups`, which may not list the primary group first. * Ensure that rt-test-dependencies re-execs itself using its full path, as module installations may have changed the directory (#29024) * Properly detect an existing database but missing schema in the web installer * On perl 5.19.3 and above, a more recent version of Symbol::Global::Name is required, due to core perl changes Upgrades * Bulletproof 4.0 Articles upgrade steps by dropping tables before attempting to create them * Correct documentation path in upgrade warning * In database upgrades, skip the "BACK UP BEFORE THIS STEP" warning if the --force option was provided, which gives no change to stop at that point. * Remove a warning in the optional time-worked-history.pl upgrade step REST * Allow arbitrary Content-Disposition in REST uploads (#19770) Developer * Add a comment warning about the use of the SetFieldsOnce callback in BuildFormatString; it will be removed in RT 4.4. * Fix behavior of RT::Date->AddDays when passed 0 days * Check POD of all files * Allow RT::Users->WhoBelongToGroups to optionally return unprivileged users * Provide hooks to implement a cache on MakeClicky * Document ExtractTicketId and ParseTicketId, as useful methods for local overrides * Update RT::CustomField->LoadByName, when called with a Queue argument, to return only ticket CFs; in 4.2, it also began finding queue CFs. This reverts to the behavior from 4.0. * The Articles URI implementation is now consistent with Ticket URIs; ->LocalURIPrefix does not contain /article/ * Allow @JSFiles to include files not under /static/js/ if they have a leading / * Add a generic style for reverse-color ticket titlebox tabs * Allow plugins to wrap the PSGI application in its entirety * Bulletproof role resolution for single-user roles * Win32 and IIS are not a supported platform; remove all lingering references to them * Allow ModifyAll.html's Default callback to change @results, like Modify.html * Make Widgets/Form/Select honor the Multiple flag (#12447) * Remove extraneous direct uses of Time::ParseDate (#24498) * Add a callback after Attachments on ticket display * Fix SetDisabled's return message on failure (#29802) * Refactor CSV export to allow its use by non-ticket collections Documentation * Updated parts of RT::StyleGuide * Document the --no-users and --no-groups options to rt-serializer more clearly * Add documentation for rt-validate-aliases * Remove misleading comment about "an rt-mailgate user" from rt-mailgate documentation * Remove ambiguity of direction of $CanonicalizeEmailAddressMatch and $CanonicalizeEmailAddressReplace * Update schema.dot for the ObjectScrips table, new in 4.2 * List SQLite in documentation as a possible database backend, for non-production use. * Update suggested backup strategy on MySQL to no longer require LOCK TABLES privileges (#22893) * Note that changing queue subject tags may require altering $EmailSubjectTagRegex * Suggest /etc/cron.d instead of root's crontab, for discoverability From http://bestpractical.com/release-notes/rt/4.2.3 This release is primarily a bugfix release; notable changes include: Administrator tasks * Avoid starting a FastCGI process manager in the common case of the FastCGI process being started by the webserver, and communicating over STDIN. This restores the behavior from 4.0, where the process name is the full path to rt-server.fcgi, and not the static string "perl-fcgi-pm" or "perl-fcgi". * Automatically clean out Mason cache when updated HTML is installed during upgrades; this should prevent a common class of errors. * Fix paths in rt-importer when importing from a serialized dump which was written to an absolute path. * Additional optional upgrade script for users upgrading from RT 3.8 who previously used RT::Extension::CustomField::Checkbox. * Pass characters, not bytes, to _EncodeLOB during de-serialization; this prevents invalid UTF-8 from a serialized dump from entering the new database. * Catch and warn of additional common misconfigurations of GPG/SMIME integration. * Prevent a possible infinite loop in rt-validator --resolve if Principal records were missing; default to forcing their creation. Localization * Localization updates from Launchpad. General user UI * Date and DateTime customfields now pass "mandatory" validation if unchanged. * "1970-01-01" is now treated as "unset" for purposes of Date and DateTime validation. * Add Date and DateTime fields to bulk update. * Don't conduct a user search if no string was entered. * Signal if a user is disabled at the top of User Summary pages. * Resolve regression in 4.2, which caused warnings during ticket creation when transaction custom fields were applied. * Respect transaction squelching during GPG/SMIME signing and encryption. Lack of public key for a squelched user will no longer trigger errors, for instance. * Resolve regression in 4.2, where the recipient squelching checkboxes did not properly synchronize state between users who appeared multiple times. * Adjust the bottom edge of rolled-up tabs in ticket pages. * Sort data groupings in charts numerically, not ASCIIbetically, if they all appear to be numbers. * Ensure that Sidebar / Body panes in dashboard configuration display in a consistent order on perl 5.18 and above. * For strict DOM compliance, move a "name" attribute on <div> to "data-name". * Prevent "Can't call method "DependsOn" on an undefined value" error in bulk update if tickets were deleted. * Show links to tickets which are not readable by the user as numbers, not as blank titles. * Add a "ticket-active" class, as well as the current status as a class, to ticket links on ticket display page. * Fix a regression in 4.2 which caused an error when a user with only limited rights (Watch or WatchAsAdminCc) removed themselves as a watcher from a ticket or queue. * Allow SeeCustomField on a single queue to show its custom fields during search if the search is limited to that queue. Documentation * Remove obsolete wording mentioning CPAN 1.84, which we guaranteed to already have a more recent version of, by way of perl 5.10.1. * Correct reminders documentation to suggest RT::Action::Notify, not RT::Action::SendEmail. * Documentation on writing extensions for RT. Admin interface * Fix "Queue" and "QueueId" columns in admin Scrips listing to emulate their display in 4.0. * Additional ModifyDropdownLimit in SelectOwnerDropdown to allow sites to increase the previously-hardcoded limit of 50 users in the drop-down before it switched to autocompletion. * Correctly style warnings about Articles needing configuration. * Resolve regression in 4.2 in admin interface, where the current group and rights tab is not preserved across rights submission. * Show static content roots in System Configuration, alongside Mason content roots. * Catch and warn of template compilation errors, such as unbalanced braces. Database * Improve right-checking query plan (at least on PostgreSQL 9.3) by de-duplicating ACL equivalence objects, and using the RT::System's id. * Upgrade steps from RT 4.0 -> 4.2 now DROP IF EXISTS tables and sequences before attempting to create them, except on Oracle. This resolves the common case of testing an upgrade before re-importing a backup atop it for the final upgrade, leaving the new tables still in place. * Fix a regression in 4.2 which caused rt-server to hold extra database handles open. For FastCGI processes, this was one extra per FastCGI process; for standalone servers, only one overall. Callbacks * MassageDisplayHeaders callback in ShowTransactionAttachments is now passed $ShowHeaders. * Callbacks in EditTransactionCustomFields are now passed $InTable. * MassageCustomFields callback in EditCustomField is now correctly passed $CustomFields. * Correct a typo in the documentation for MakeClicky callbacks. Developer * Provide and use a GetCustomFieldInputName() function to programmatically determine form field names from custom field objects. * Resolve a bug when associating unknown users with single-user roles; this primarily only affects Assets. * Allow consumers of /Elements/SimpleSearch to provide the placeholder text. * Default Stage for Scrips to be TransactionCreate; primarily for initialdata, but affects all callers of RT::Scrip->AddToObject. * Adjust etc/upgrade/shrink_transactions_table.pl to avoid new deprecation warnings. * Fix precedence errors of "return ... or ..." found by perl 5.19. * Allow consumers of EditCustomField to specify undef $Rows or $Cols to omit the respective attributes during form element rendering. * Prevent warnings on perl 5.19 and above. * Allow members to be added to groups during group creation in initialdata. * Prevent race conditions in 99-policy.t by skipping t/tmp/ and other volatile directories. * Pass Ticket object to ShowAttachments on Ticket/Forward.html, to allow for greater extensibility by providing more context. From http://bestpractical.com/release-notes/rt/4.2.2 This release is primarily a bugfix release; of particular note is that it contains schema changes for MySQL. Though the changes are limited, it is especially important to take, and verify you can recover from, a database backup prior to upgrading. Also notable is that this release fixes a bug in 4.2.0 and 4.2.1 where failures of the HTML-to-text conversion would silently cause mail to fail to be sent. When using the rich text editor, RT will also now quote the the HTML parts of email, and not simply their text equivalents. Other changes include: Documentation * Wording fixes in Shredder * Clean up examples in Lifecycles documentation * Document additional indexes that increase performance of Shredder * Replace a suggested GnuPG option with one which is not deprecated * Note that errors reported from the GnuPG infrastructure may be caused by GnuPG not being configured, but having been automatically enabled. Database * Ensure that even disabled scrips get the same id-to-name change that other scrips got during the 4.0 -> 4.2 upgrade. * On MySQL, alter the character set of all columns used to store email addresses to UTF-8 * Ensure that invalid byte sequences that may have snuck into the database previously (on earlier versions on MySQL, for instance) are not blindly interpreted as UTF-8 when retrieved from the database. As a result, invalid bytes will be returned from the API as the four characters "\xHH", where HH is the hexadecimal encoding of the byte. * Ensure that all data containing non-ASCII is quoted-printable encoded for PostgreSQL, instead of merely all data not claiming to be "text/plain" * Additional warnings prevention on Oracle; tests now pass cleanly * Allow fully-automated database upgrades using --upgrade-from and --upgrade-to options to rt-setup-database * Clean out any remaining traces of RTFM that lingered in custom fields and custom field values that were disabled at the time of the previous upgrade step. * Bullet-proof a 3.8 -> 4.0 upgrade step for Scrips with no Condition Serializer/importer * Install rt-serializer and rt-importer into sbin/ * Ensure that incremental upgrade steps only run on incremental serializations, not all exports * Fix a runtime error in the incremental upgrade path to 4.2 * Ensure that inflated Users and Groups are created with the same id as their Principal * Disable in-memory record caching when serializing and importing to improve performance * Only search non-Disabled custom fields when looking up BasedOn in initialdata files * Set up logging properly; warnings are now displayed during serialization and importing Email * Don't die if HTML -> text conversion throws an error, which would silently prevent outgoing mail from being sent. Instead, fall back to just sending text/html with no text/plain * Replying to an HTML mail with the rich text editor will now quote the HTML part, not the equivalent text version. * Set a transfer encoding on outgoing dashboards; this resolves issues with long lines when using the Sendmail MTA. * Cope with mangled and overly-quoted recipient headers occasionally generated by Outlook. General user UI * Stop localizing custom field names, for consistency * Show a useful error on "show outgoing mail" if the user has no rights to see the page, rather than displaying an empty page. * Adjust UI to not block header on "show outgoing email" page * Hide the Take and Steal menu items if you already own the ticket, closing a regression in 4.2.0 and above. * Autocompletion custom fields now properly autocomplete when placed in custom field groupings * Improve rendering on Internet Explorer 6 * Fix cascaded custom fields on Internet Explorer 8 and below. * Fix third-level cascading custom fields, broken in 4.2.1 * Minor rendering bugs with Charts placed on homepages and dashboards * Whitelist "show outgoing email" and chart results from CSRF protection * RT 4.0.7 introduced a performance regression when building ticket searches that query Links; switch back to a much better-indexed query. * Fix "Clone ticket" functionality with Select-multiple custom fields. * Show the queue ID for the current queue in the ticket edit page, even if the user does not have SeeQueue; this prevents the user from accidentally changing the queue. * Respect custom field groupings on user preferences page Query Builder * Warnings avoidance for searches with more than 1000 results. * Allow IS NULL to search for dates which are unset * Properly quote CF names containing non-ASCII characters in query builder, broken since 4.2.0 * Add "UpdatedBy" TicketSQL limit Admin * Correct a package load order problem which prevented the web installer from working since 4.2.0 * Report the correct setting name in rt-validate-aliases * Fix real-time updating of Theme CSS on Internet Explorer 8 and below * Fix a minor display bug in the CF Admin pages, where the queue number instead of queue name would be displayed in requests shortly after server startup. * Add "Extra Info" as a possible field for "More About Requestor" REST * Allow searching for users, queues, and groups in REST * Prevent a server error when attempting to guess content-type in the REST interface. Development * Allow running tests with an explicit set of plugins enabled. * Custom Action and Condition packages (as supplied by extensions; these are not the text entry boxes in the UI) are now loaded at server startup time, to catch compile-time errors in such classes early as well as reducing RT's memory footprint on mod_perl. Previously, these errors would have logged errors only when their Scrip failed to fire. This restores the behavior found in RT 3.8, which was mistakenly removed in RT 4.0.0. * Additional callbacks, including in charts, and on ticket reply pages * Remove an unused Makefile target
2014-07-06 08:32:32 +02:00
share/rt4/sbin/rt-serializer
Import rt4-4.0.11 as devel/rt4. RT is an industrial-grade ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers and even marketing departments at over a thousand sites around the world. This packages tracks RT 4.x branch.
2013-04-21 15:59:34 +02:00
share/rt4/sbin/rt-server
share/rt4/sbin/rt-server.fcgi
share/rt4/sbin/rt-session-viewer
share/rt4/sbin/rt-setup-database
share/rt4/sbin/rt-setup-fulltext-index
share/rt4/sbin/rt-shredder
share/rt4/sbin/rt-test-dependencies
share/rt4/sbin/rt-validate-aliases
share/rt4/sbin/rt-validator
share/rt4/sbin/standalone_httpd
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