Merge pull request 'USER + CLOUD Updates' (#49) from H2_UPDATE_USER_CLOUD into master

Reviewed-on: Disroot/Howto#49
Reviewed-by: meaz <meaz@no-reply@disroot.org>
Reviewed-by: muppeth <muppeth@no-reply@disroot.org>
This commit is contained in:
meaz 2020-10-24 21:41:22 +00:00
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---
title: 'User Self-service Center'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: true
---
# User Self Service Center
The **User Self Service Center** is the place where you can manage your **Disroot** account settings, from changing the password to deleting it.
## Signing in
Go to [https://user.disroot.org](https://user.disroot.org) and log in with your **Disroot** username and password.
![](../en/login.png)
Once you have logged in you will see the **dashboard**.
![](../en/dashboard.png)
It is a quick access menu to the account settings and options which we will see in detail later on.
## Reseting your Password
If for any reason, you have forgotten/lost your password, you can reset it through any of the methods described below.
![](../en/reset.gif)
1. Go to [https://user.disroot.org](https://user.disroot.org)
2. Click on the "**Forgotten Password**" button
3. Type your username and then **Search**
4. Choose one of the methods
- **Secret Questions and Answers**: This method requires that you have previously configured the questions and that, of course, you remember the answers. If you choose this option, you will be prompted with the questions. *Please, note that the answers are case sensitive*
- **SMS/Email Verification**: This option allows you to request the password reset via a secondary email. This email should have been entered during the registration or prior to this process, otherwise the code will be sent to the address of the same account you are trying to reset.
!! ![](../en/note.png)<br>
!! We cannot reset your password.<br>
!! Remember that the account and its security is your responsibility so please, take all the necessary measures to keep it safe and secure.
## New User Registration
Although the process is pretty simple, we will see it step by step.
When registering an account, please keep the following in mind:
- Use the same device you fill out the form to open the verification link (otherwise, registration could fail).
- After 15 minutes the session expires and you will need to restart the process.
- If you are using TOR or a VPN and your IP has changed during the process, it will be considered as a security attack and therefore your session could get blocked.
!! It is important to note that account requests are reviwed manually on a daily basis and therefore approval may take up to 48 hours.
### Step by step registration
#### 01: The User Name
This will be the name of your account and email and cannot be modified after created it. Your account name will look like _username@disroot.org_
![](../en/reg_01.png)
#### 02: The Screen Name
The screen name is the name that will be displayed in services that requires login, like **Cloud** or **Email**. Usually it is the same as your username, but you can choose anything you want.<br>
For example, your username could be _username_ and your screen name _User Name_.
![](../en/reg_02.png)
#### 03: The question
The verification question is intended to check that you are human, not a spam bot, and to keep spammers as far away as possible.<br>**Please, remember that the answer should meet the following requirements**:
- It should be at least 150 characters long.
- It must be the answer to the question, nothing more.
- It cannot be a quote or a copy/paste from an external source.
- It can be in any language, though we suggest you to use English.
- It cannot contain specific or special characters from another language than English. This means you should avoid using accents or, for example, the letter ñ.
![](../en/reg_03.png)
#### 04: The verification email
In order to complete the registration process, it is necessary to send you a verification code to a valid email. Also in this step, you can choose to use this same address for future password reset in case you need it. If you prefer not to do so, **remember to keep your password safe** as **this email address is removed from our database once the request is appoved/denied and we cannot reset it**.
![](../en/reg_04.png)
Then enter your password twice, checking that it meets the password rules, and click the **Continue** button to finish.
And that's it! \0/

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---
title: 'Account Password Change'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: false
---
# Change your password
![](dashboard_pass.png)
Click on this option to change your current password.
!! ![](../en/note.png)<br>
!! Please read carefully the instructions and rules for changing the password and the additional steps needed to update your **Cloud** encryption key.
![](../en/pass_change_01.png)
!! ![](../en/note.png)<br>
!! Please also note that once you've changed your password you will need to make sure to change your encryption key in the **Cloud**, since all your files in **Nextcloud** are encrypted with a key that is generated from your password.

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---
title: 'Security Questions'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: true
---
# Setup your Security Questions
![](dashboard_questions.png)
In case you forget/lose your password, you can reset it without Admins intervention by setting the security questions first. To do it, click on this option.
The proccess is pretty simple.
- Click on ***Setup Security Questions***.
![](../en/sec_qs_01.png)
- Write the first question and its answer, then select the next two questions from the drop-down list and write the answers as well.
![](../en/sec_qs_02.png)
- Once the answers meet the requirements, just click ***Save Answers***.
![](../en/sec_qs_03.png)

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---
title: 'Account Profile'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: false
---
# Update your Profile
Whether it's to receive notifications or reset your password, you can add a secondary email address to your profile. You can also modify your screen name (the name that will appear on the services screens).
![](dashboard_profile.png)
Complete/update the information.
![](../en/profile_update.png)
- **Screen Name**: this is the name you choose to identify yourself through different services that requires **Disroot** credentials.
- **Notification Email**: the email address where you will receive important information related to your account. From time to time, you may also receive information about us, such as services or improvements announcements or the **Disroot** annual report.
- **Password Reset Email**: you can add/modify a secondary email address so that you can use it to reset your password in case you lose/forget it.

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---
title: 'Request Forms'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: flase
---
# Custom Requests forms
From here you can access the forms to request additional email alias, link your personal domain or extra storage for your mailbox or cloud.
![](dashboard_forms.png)
Just click on the option you need.
![](../en/forms.png)

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---
title: 'Account information'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: false
---
# Your Account information
Here you can find a summary of the **account and password information**, **the password policy** (the rules that a password must comply with) and the **history** of the password management.
![](dashboard_info.png)
![](../en/account_01.png)

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---
title: 'Account Deletion'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: true
---
# Delete your account
If for any reason you want to delete your account, just click this option.
![](dashboard_delete.png)
Once you're sure about deleting the account, check the **I Agree** box and finally **Delete**.
![](../en/delete.png)
!! ![](../en/note.png)<br>
!! **This process is irreversible.** Once confirmed, **you won't be able to log in** to your account or ask **to restore it** later.<br>
!! **All your remaining data will be deleted** within 48 hours, and **your current user name will not be available** when creating a new account.

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---
title: 'Manage your Disroot Account'
published: true
indexed: true
visible: true
updated:
taxonomy:
category:
- docs
tags:
- user
- account
- management
page-toc:
active: true
---
# Manage your Disroot Account
- [User Self-service Center](ussc)
- Signing in
- Reseting your password
- [Change your password](password)
- [Setup your Security Questions](questions)
- [Update your Profile](profile)
- [Request forms](forms)
- [Account information](info)
- [Delete your Account](delete)

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