Merge pull request 'RC_Migration_Guide' (#246) from RC_Migration_Guide into master

Reviewed-on: Disroot/Howto#246
Reviewed-by: meaz <meaz@no-reply@disroot.org>
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Fede.- 2022-07-15 16:01:08 +00:00
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title: FAQ
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- email
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# Roundcube Migration FAQ
## Where can I learn more about Roundcube?
We have a **Roundcube** howto that you can find [here](../../roundcube).
## Will I need to use different login credentials to access my email?
No, your **Disroot** credentials will be the same as always.
## Will I need to reconfigure my phone or desktop mail client?
No, this migration shouldn't affect your phone or email client setup.
## How will I access Roundcube?
In the same way that you usually access webmail.
## What will happen to my emails and contacts?
All your emails and contacts will be automatically transferred into **Roundcube**. Anyway, we strongly suggest you to backup your contacts. In this guide you can find how to do it.
## Can I switch back to the previous webmail?
No, you cannot.
## My contacts did not migrate, what should I do?
First of all, don't panic. If your contacts did not migrate, please contact us and we fix it.
**Finally, if you notice anything unusual, have questions or suggestions, please contact us at support**

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title: 'Backup/export and import your contacts'
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# How to backup your contacts and import them into Roundcube
Although there should be no problem with switching webmail clients, it is highly recommended that you backup your addressbook.
The suggested, easiest and quickest way is to _export_ your contacts from the **Contacts** app in the cloud.
## Exporting contacts from the cloud
1. Login to your **Disroot** cloud and select the **Contacts** app;
2. go to the **Settings** menu at the bottom left;
3. click on the three-dot menu to the right of the addressbook you want to export and select **Download**.
![](en/contacts_export.gif)
You will be asked where to save the file in your computer. Now you have a backup of your contacts.
## Exporting contacts from SnappyMail
The process of exporting your contacts from SnappyMail is pretty simple.
1. Login to **SnappyMail**;
2. go to **Contacts**;
![](en/contacts.png)
3. click the three bars button and select **Export (csv)** or **Export (vcf, vCard)**.
![](en/export.png)
Exporting your contacts will take a moment, depending on the size of your address book. When it is ready, you will be prompted to save the file (contacts.csv or .vcf) on your computer. Please, save it in a safe place that you can remember later.
## Importing contacts in Roundcube
To import the addressbook previously saved:
1. access to the webmail;
2. select the **Contacts** tab and then
3. click on the **Import** button at the top right bar;
4. select the file from your machine, click **Import** and finally **Close**.
![](../../01.Roundcube/04.contacts/en/rc_import.gif)
To learn more about **Contacts** in **Roundcube**, you can check [this tutorial](../../01.Roundcube/04.contacts/)

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title: Roundcube Migration Guide
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# Roundcube Migration Guide
![](thumb.png)
From "date" the **Disroot** webmail solution will be **Roundcube** and the current one (**SnappyMail**) will be discontinued.
Although you should not have any issues with the transition, we strongly suggest that you previously make a backup of your contacts. Below you will find a brief step-by-step guide to help you do it without problems.
Let's get started...
----
# Table of Contents
## 1. [Migration FAQ](faq)
## 2. [Backup/export and import your contacts](backup)

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title: "Webmail: Getting Started"
title: "Getting started"
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title: "Webmail: Settings / Preferences"
title: "Preferences"
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# Settings
## Preferences
# Preferences
![Preferences](en/set_preferences.png)

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# Settings
## Folders
# Folders
Here are the settings that allows you to manage the mailbox folders.
![Folders](en/set_folders.png)

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title: "Webmail: Settings / Identities"
title: "Identities"
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# Settings
## Identities
# Identities
![Identities](en/set_identities.png)

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title: "Responses"
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# Settings
## Responses
# Responses
This option allows you to save responses, which can be handy when repeatedly writing emails with the same text.

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title: "Filters"
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# Settings
## Filters
# Filters
An email filter is a set of rules that are applied to the incoming mail. Depending on whether or not the emails comply with these rules, the email client will execute an action on them, such as forwarding certain emails to a specific folder.
So, with filters you can specify conditions to match and actions to take on matching, for example, move emails from a sender to a particular folder. Basically, you tell the mailserver how it should process your mails.

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