Howto/pages/02.tutorials/01.User/01.Account/01.Administration/01.ussc/01.pwd_reset/docs.en.md

1.4 KiB

title published indexed visible updated taxonomy page-toc
Password reset true true true
category tags
docs
user
account
password
active
false

Reseting your Password

In order to reset your password, you must have previously

  • a. configured the security questions and that, of course, you remember the answers;
  • b. entered a secondary email (during the registration or prior to this process), otherwise the code will be sent to the address of the same account you are trying to reset.

!! ##### If none of the above conditions apply to your case then it will not be possible to recover the password and the account may be considered lost.

  1. Go to https://user.disroot.org
  2. Click on the "Forgotten Password" button
  3. Type your username and then Search
  4. Choose one of the methods
  • Secret Questions and Answers: If you choose this option, you will be prompted with the questions.
    Please, note that the answers are case sensitive

  • SMS/Email Verification: This option allows you to request the password reset via a secondary email.

!! ##### Remember: !! ##### the account and its security is your responsibility, we cannot reset your password so please, take all the necessary measures to keep it safe and secure.