forked from Disroot/Howto
38 lines
1.4 KiB
Markdown
38 lines
1.4 KiB
Markdown
---
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title: 'Password reset'
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published: true
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indexed: true
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visible: true
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updated:
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taxonomy:
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category:
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- docs
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tags:
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- user
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- account
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- password
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page-toc:
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active: false
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---
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# Reseting your Password
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In order to reset your password, you must have previously
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- a. configured the [**security questions**](../../questions) and that, of course, you remember the answers;
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- b. entered a [**secondary email**](../../profile) (during the registration or prior to this process), otherwise the code will be sent to the address of the same account you are trying to reset.
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!! ##### If none of the above conditions apply to your case then it will not be possible to recover the password and the account may be considered lost.
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1. Go to [https://user.disroot.org](https://user.disroot.org)
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2. Click on the "**Forgotten Password**" button
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3. Type your username and then **Search**
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4. Choose one of the methods
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- **Secret Questions and Answers**: If you choose this option, you will be prompted with the questions.<br> *Please, note that the answers are case sensitive*
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- **SMS/Email Verification**: This option allows you to request the password reset via a secondary email.
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!! ##### Remember:
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!! ##### the account and its security is your responsibility, **we cannot reset your password** so please, take all the necessary measures to keep it safe and secure.
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